# Westside — Online Shop > Online fashion retailer for clothing, accessories, makeup, and home decor for all ages. (iPhone/iPad app by Binary Web Solutions (I) Pvt. Ltd..) - Source: https://appshunter.io/ios/app/westside/id1536381692 (this page in markdown: same URL + `.md`) - Developer: [Binary Web Solutions (I) Pvt. Ltd.](https://appshunter.io/developer/472349256) - Category: Shopping - Price: Free - Rating: 3.57/5 from 4,052 App Store ratings · 22 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 63 MB - Languages: American English - Released: 2020-12-13 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/westside/id1536381692/reviews.md ## What is Westside? The latest in fashion is now just a few clicks away! From stylish casual and formal women clothing to stunning festive wear for glamorous celebrations, from relaxed casual mens clothing and edgy streetwear fashion, to sharp formals and loungewear, whether you are online shopping for women or men, or kids clothes for your tiny tots, Westside is your one-stop fabulous destination for your fashion needs. When online shopping for women, men, and kids clothes, our Westside App is definitely a fantastic experience which is smooth, easy, and makes the experience of shopping men and womens clothing online a quick and effortless one. The Westside App segments into mens clothing, women clothing, kids clothes and home decor online along with accessories, footwear, makeup, and skincare. So, when you are online clothes shopping for men and women, or checking out accessories, décor, and makeup, the App is definitely going to be your go-to, for a swift and efficient shopping experience. Features of this App : Find the widest collection of mens clothing when mens online shopping, categorized under various segments of fashion, like formals, casuals, streetwear, athleisure, loungewear, Indianwear, holidaywear, weekend loungewear, and so much more. Find the widest collection of women clothing, categorized under various segments of fashion, like formals, business wear, casuals, streetwear, workout gear, athleisure, loungewear, sleepwear, underwear, Indian wear, holiday wear, weekend loungewear, and so much more. Find the best kids clothes from tiny tots to teenagers across brands in a variety of colors, fits, and prints for all kinds of occasions. Check out the hottest range of makeup for all kinds of skin tones, from eye makeup and foundations and concealers, to a wide range of lip colors, eye shadows, and glosses. Find a wide range of skincare products for men and women. From sun protection to hydration, day and night creams and moisturizers, from perfumes and by sprays, to travel perfumes and eau de toilettes, the range of skincare and body care products will blow your mind. Footwear for men, women, and children in a variety of styles, trends, and fits. Bags and accessories for all kinds of styles. Home décor products for the living area, bedroom furnishings and furniture, kitchen products, and accent pieces, along with greenery and statement festive décor. ## Key features - Extensive men's and women's clothing collections - Kids' clothing for all ages - Wide range of makeup and skincare products - Diverse footwear and accessories selection - Home decor items for various rooms - Categorized fashion segments ## Recent user reviews (10 of 22) All indexed reviews: https://appshunter.io/ios/app/westside/id1536381692/reviews.md ### 2/5 — . *2026-07-30* I shopped from west side store many times and all the sale persons were helpful, recently I purchased from online 2 items one a Jean and a top it’s been more than 3 months still i didn’t get my top it’s very disappointing tried to reach there customer service they are the worse. I went there physical showroom twice and people there have no idea how to deal with it they gave us a person number he asking many questions even we send all the order details. Now I stopped reaching them and accepted that my money is loss . Improve customer service please and put people who knows how to solve problems don’t waste people time . ### 1/5 — traumatic, humiliating, and unprofessional behavior. *2026-06-26* I am writing this with a heavy heart and immense anger. As a loyal, long-time Westside customer I never expected to be subjected to such traumatic, humiliating, and unprofessional behavior. Today, I was falsely accused of shoplifting. A store staff member had handed me a shopping bag to use, completely unaware that a loose security tag was already sitting inside it. I put a few clothes in the bag and went to the ladies trial room—where, shockingly, male staff members were present inside the trial area. No one stopped me or told me the bag wasn't allowed inside. Later, a female staff member asked for the item, and I handed it over immediately. Suddenly, another staff member claimed a security tag had been detached. I instantly told them, "If you suspect me, please check me right now." They stayed silent at that moment. Instead of handling their suspicion privately, they waited until I went downstairs to settle my bill. In front of a crowded store, the entire staff surrounded me, and accusing me and humiliating me in front of dozens of other customers. A female staff member then took me into a room and conducted an incredibly rough physical search, even aggressively checking my inner garments. I understand security is part of their job, but there is a protocol to follow. Disrespecting a customer, publicly shaming them without proof, and violating their personal space is unacceptable. I am deeply scarred by how I was treated for a mistake made by their own staff. I will never forget this embarrassment in my life , and I will never step foot into a Westside store again. Management needs to take strict action against the staff on duty today. I will never shop here again. This all incident happened in westsid near RD circle govind nagar Nashik , Maharashtra #Westside #BadCustomerService ### 1/5 — Pathetic *2026-05-17* I love westside and trust it always when it comes to quality. But what is this westside, your website and app is just super pathetic. My main and the most obvious thing to check before launching is the wishlist feature. I have spent hours selecting the products and when i checked the wishlist it is all vanished. This is truly not acceptable behaviour from an ecommerce website. And another feature which ofc should be there in your website is that when the user checks the details of any product and comes back to the listing for god's sake do not refresh the page which comes back to the first product and you have to navigate all over again and ofcourse as the wishlist feature is fantastic we couldn't even wishlist from the listing page itself. I would appreciate if you look into this matter asap! ### 1/5 — Fraudulent Experience – No Delivery, No Support, No Accountability *2026-04-11* This has been one of the worst online shopping experiences I’ve ever had. I placed an order on the Westside app over a week ago and paid in full online, yet there has been absolutely no progress or update on my order. The status hasn’t changed at all — it’s completely unacceptable. Their customer support is a joke. I’ve called multiple times, waited over 20 minutes each time, and not once has anyone bothered to answer. This level of negligence is beyond frustrating — it’s outright irresponsible. At this point, it genuinely feels like my money has been taken without any intention of delivering the order. This is extremely unprofessional and raises serious concerns about the reliability of this app. If this issue is not resolved immediately, I will be forced to escalate this further and take appropriate action. I strongly advise others to avoid ordering from Westside online unless they’re okay risking their money and time. Fix this ASAP. ### 3/5 — Products do not load when clicked on categories *2025-12-19* Off late, on an iPhone, on tap of any of the categories section it throws an error - Oops We couldn’t find that collection. The behaviour has been so for 2 days now. Kindly fix it asap Additionally, the search results back navigation needs a fix. When a user searches for a product, the relevant product list is displayed. On tap of the product , product details page is displayed. Till here it works great. Now, tap back to return to the search list, the user is navigated back to the top of the list rather than to the same position of the last viewed product. This is not 2010 and impossible to achieve, kindly fix this basic behavior. ### 1/5 — Worst store *2025-10-24* I had a very disappointing experience with Westside's online ordering service. The customer support is incredibly poor and frustrating to deal with. When I tried contacting them over the phone, they purposely disconnected the call midway through the conversation. Additionally, their email support is chaotic-responding with resolutions for tickets that aren't even mine, leaving me completely confused about my issue. To make matters worse, I tried reaching out through Instagram, but the response there was equally bad. Despite multiple attempts, I didn't get any proper support or resolution. This level of poor service is unacceptable, and it has completely ruined my trust in their online platform. I hope they seriously work on improving their customer service because this experience has been beyond frustrating. ### 1/5 — Terrible Experience – Wrong Parcel & No Refund Even After Return! *2025-10-01* I had a very disappointing and frustrating experience with the Westside online shopping app. Not only was I sent the wrong parcel, but I’ve also been waiting endlessly for refunds on two returned items that were already picked up by their delivery partner. Despite multiple follow-ups, there has been zero resolution. Their customer support is completely unresponsive or keeps giving the same generic replies without actually solving anything. This feels like outright fraud – they took the products back but never issued the refund. As a customer, I feel cheated and helpless. I expected far better from a reputed brand like Westside. Avoid shopping on this app unless you’re okay with the risk of losing your money and getting stuck in a loop of false promises and poor service. ### 3/5 — Glitchy and Frustrating – Not What I Expected from Westside *2025-09-04* I really expected better from a brand like Westside, but the app experience has been consistently disappointing. It frequently gets stuck during login and signup—sometimes asking for credentials multiple times, which is frustrating and time-consuming. The wishlist feature is also unreliable; items disappear or don’t save properly, making it hard to plan purchases or revisit favorites. Overall, the app feels glitchy and poorly optimized. I hope the developers take user feedback seriously and work on improving stability and usability soon. ### 2/5 — Worst shopping app I ever downloaded *2025-07-29* Customer service is so bad so that it won’t be connected . We have to try for at-least half an hour to connect with a dispatcher and the wait time is endless. Also the refund process takes at-least a month. My product got cancelled by itself because they didn’t have the stock only after I made the payment. They refunded after a month because of my endless calls. Also the collections are very much smaller compared to the store for instance they literally have 10 flats in the footwear collection . Never recommend purchasing online through Westside app. ### 1/5 — Disappointed with the Westside App Experience *2025-07-17* I’ve had a consistently poor experience with the Westside app. Their customer service is extremely unresponsive—it’s almost impossible to reach them over the phone, there are no replies to emails, and tickets raised through the app go unanswered. Another major issue is with order fulfillment. When placing multiple-item orders, only one item gets delivered, and there is no update or communication regarding the remaining items. With no effective support channels, resolving such issues becomes frustrating and time-consuming. Overall, I’m very disappointed with the service. I expected a lot better from a brand like Westside. ## Frequently asked questions about Westside ### What kind of clothing can I find on Westside? Westside offers a wide variety of clothing for men, women, and kids. This includes casual wear, formal wear, streetwear, Indian wear, loungewear, and holiday wear, catering to diverse fashion needs and occasions. ### Does Westside sell more than just clothing? Yes, Westside is a comprehensive lifestyle destination. Beyond clothing, you can shop for makeup, skincare products, footwear, bags, accessories, and a range of home decor items. ### How is the shopping experience on the Westside app? The Westside app is designed for a smooth, easy, quick, and effortless shopping experience. It segments products clearly, making it convenient to browse and find what you need. ### What age rating does Westside have? Westside has an age rating of 4+, making it suitable for a broad audience of shoppers. ### How often is Westside updated? The app was last updated on June 23, 2026, indicating ongoing development and support for the application. ### What is the user rating for Westside? Westside has a user rating of 3.6 stars based on 4,052 ratings, reflecting general user satisfaction with the app's offerings and functionality. ### Is Westside available on multiple platforms? While specific platform availability isn't detailed, the app is designed for mobile devices, suggesting compatibility with major smartphone operating systems. ## Version history (last 5 releases) ### 3.4.10 — 2026-08-12 Bug Fixes ### 3.4.8 — 2026-07-27 Bug fixed ### 3.4.7 — 2026-07-27 Bug fixes ### 3.4.6 — 2026-07-20 Bug fix ### 3.4.5 — 2026-06-23 Bug fixes ## More apps by Binary Web Solutions (I) Pvt. 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