# WestStar Bank — user reviews

> 40 indexed App Store user reviews of WestStar Bank by WestStar Bank Holding Company, Inc., rated 4.72/5 from 353 ratings.

- Source: https://appshunter.io/ios/app/weststar-bank/id501199073/reviews
- App overview in markdown: https://appshunter.io/ios/app/weststar-bank/id501199073.md
- Rating breakdown: 5★ 169 · 4★ 12 · 3★ 7 · 2★ 4 · 1★ 7

## Newest reviews (18 of 40)

### 5/5 — Satisfied customer.

*2026-03-06*

I used to have problems with other banks, sins I have WestSatr Bank is a peace of mind, I’m glad to have changed banks.

The person who assisted me was very friendly and professional.

### 5/5 — Best Bank Ever

*2026-02-27*

Whether I need assistance in person, or over the phone, the WestStar Bank employees are top-notch and are always helpful, patient, and knowledgeable.

### 4/5 — Review

*2026-02-25*

I wish I could deposit checks thru the app. That’s why I don’t put a 100%

### 5/5 — Good App

*2026-02-25*

Works as well as most other big name bank apps.

### 5/5 — Excelent app for business!!

*2026-02-25*

This app is very convenient for managing your cash! Is easy to make wire transfers and ACH without the hassle of other banks

### 5/5 — Easy!

*2026-02-05*

I’m a senior and often find app performance aggravating.  Congrats on yours!

### 5/5 — Great bank

*2026-02-02, version 13.0.251100*

Excelent app

### 5/5 — Easy

*2026-01-29, version 13.0.251100*

Easy to Navigate

### 5/5 — Platform that works!

*2026-01-03*

Easy to navigate with optimum security.

### 5/5 — GreatApp‼️

*2025-12-29, version 13.0.251100*

👍

### 5/5 — Intuitive

*2025-12-26, version 13.0.251100*

👍👍

### 5/5 — The best

*2025-12-18, version 13.0.251100*

The best bank app I’ve ever used

### 5/5 — VP of Finance

*2025-12-15*

‘

### 5/5 — Review

*2025-12-10*

Your app is easy and very user friendly.

### 4/5 — Terrible waste of time

*2025-12-08*

Downloaded because Westar website doesn't have any way of allowing you to manage account on line. 

App gives option for new user but sends you to lost password reset when option is selected. 

To be honest when it comes to money I really don't have time to try to "guess" what the app developers had in mind when writing the app.

### 5/5 — Customer Service Provided

*2025-12-07*

Bank employees are always very friendly, polite and do their best to help.

### 5/5 — Updated

*2025-12-06*

The old app needed a major update. This new one is much easier to use and way more helpful.

### 5/5 — The best app

*2025-12-05*

Super easy use, it helps me a lot with everything related to my bank accounts thank you for your support

## Most critical reviews (10 lowest-rated)

### 1/5 — This bank will sell you out, in a heart beat

*2023-10-27, version 10.0.5724*

Bad experience

### 1/5 — Not Reliable For Daily Use

*2018-08-30*

Has not been reliable for daily use. Last update removed all account numbers. Being able to see the account number or at least the last four was very helpful. You can see them on the check image anyway, so not really a security issue. Other banking apps provide a detail with account number, this app should as well.

### 1/5 — Terrible waste of time

*2016-12-04*

Downloaded because Westar website doesn't have any way of allowing you to manage account on line. 

App gives option for new user but sends you to lost password reset when option is selected. 

To be honest when it comes to money I really don't have time to try to "guess" what the app developers had in mind when writing the app.

### 1/5 — Awful

*2013-08-31, version 6.6.1*

Just the worst can't even reset your password through the stupid app and not even through their awful new website just get a system that is easier to reset credentials instead of having to wait till Monday

### 2/5 — Glitches a lot

*2026-01-03*

The app glitches often. I have a business account with Weststar and need to make transfers from one account to another to purchase Materials. I sometimes have to log in and out multiple times to be able to make a transfer because the app freezes or doesn’t show my balances.

### 2/5 — Zelle?

*2022-08-21, version 10.0.5717*

Am I the only one that can’t find out how to zelle from this app? And it says zelle is on there but I can’t so I can’t even send or receive money?

### 3/5 — Loan interest payment not accurate

*2025-12-16*

Really frustrating that I can’t see the interest due on my HELOC when looking at my loan details. Yes, you mail a statement. But I should be able to see what the minimum interest due is when looking on line. Very frustrating in a world where I do most of my financial transactions while traveling and I don’t have hard copy statements with me.

### 3/5 — Zelle

*2024-02-27, version 10.0.5811*

When will the app have Zelle?

### 3/5 — Easy!

*2018-02-23*

I love the app! But ever since this last update it doesn’t load.. it just keeps showing the loading page!! 😩😩

### 3/5 — needs online deposit

*2014-01-28, version 6.6.1*

Need online deposit.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2026-05-09*

Easy to use, always up to date! Perfect banking app.

### 5/5 — Enrique

*2026-04-22*

Really appreciate two step authentication process.  Easy log in process

### 5/5 — App services

*2026-04-15*

Easy to follow and to link other accounts

### 5/5 — The best app

*2026-04-10*

Super easy use, it helps me a lot with everything related to my bank accounts thank you for your support

### 5/5 — Customer Service Provided

*2026-04-06*

Bank employees are always very friendly, polite and do their best to help.

### 5/5 — VP of Finance

*2026-03-25, version 13.0.251200*

‘

### 5/5 — Awesome App

*2026-03-22*

Love I can do all transaction types through my phone!

### 5/5 — Fire fighter

*2026-03-13, version 13.0.251200*

It’s good

### 5/5 — App is awesome!

*2026-03-13, version 13.0.251200*

The app is easy to use

### 5/5 — Mesa Street Branch

*2026-03-12*

This is where I bank and the staff is great ..The Branch Manager Tina Crosby is “the best”..always willing to help, great smile and keeps up with my minor problems…Thank you for all your help….

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
