# WeTransfer: Transfer Files — user reviews

> 1,599 indexed App Store user reviews of WeTransfer by Wetransfer B.V., rated 4.80/5 from 76,943 ratings.

- Source: https://appshunter.io/ios/app/wetransfer-transfer-files/id1569379048/reviews
- App overview in markdown: https://appshunter.io/ios/app/wetransfer-transfer-files/id1569379048.md
- Rating breakdown: 5★ 70,860 · 4★ 3,059 · 3★ 952 · 2★ 375 · 1★ 1,697

## What do users think of WeTransfer?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient
- 👍 Easy to use
- 💡 Helpful for large file transfers
- 🚀 Seamless process
- 👍 Reliable service

**Cons**

- 🐛 Frequent crashes and bugs
- 🔋 High battery consumption
- 🔒 Security concerns
- 💰 Expensive premium subscription
- 🔍 Difficult to navigate and use

**Commonly reported bugs**

- Login issues
- Upload and download failures
- Inconsistent performance across devices
- Inability to delete account

**Most requested features**

- Dark mode option
- Improved iPad support
- Longer file expiration period for free users
- Better customer support and communication

## Newest reviews (14 of 1,599)

### 3/5 — Review

*2026-08-17, version 3.3.60*

Not bad but work on how it would be faster, I almost use 3hrs because I left the app while I was sending 7.1mb file, but however I like it. Kudos

### 5/5 — Mr

*2026-08-10, version 3.3.59*

Magnificently effective

### 4/5 — The Greatest

*2026-08-09, version 3.3.59*

Get app to send large files. Very accessible for folks who work in large format.

### 5/5 — We

*2026-08-09, version 3.3.59*

Transferred

### 5/5 — Great App

*2026-08-08, version 3.3.59*

Perfect to have on your phone makes the transfer easier and faster

### 5/5 — Best application on the Internet

*2026-08-06, version 3.3.59*

The user experience on this application is perfect. It’s so easy to use and it’s so needed.

### 5/5 — 10/10

*2026-08-06, version 3.3.59*

Super pratique comme application pour envoyer plusieurs dossiers, photos ou vidéos sans aucune perte de qualité.

### 5/5 — Nice and fast

*2026-08-05, version 3.3.59*

Definitivamente lo major que exists

### 4/5 — Don’t subscribe

*2026-08-05, version 3.3.59*

Given one star because no star wasn’t an option. Sent files, would download about 87%, then restart the download. Never worked, 28 days grace meant it cost me the best part of £40 to download nothing successfully.  Someone else labelled it a bit scammy - definitely agree

### 5/5 — WeTransfer is amazing

*2026-08-05, version 3.3.59*

5/5 Stars: Fast, simple, and reliable for sending large files without any fuss

You do not need an account or sign-up to send basic files. Just drag and drop your items.

Files upload and generate a share link in seconds.

You can send up to 2 GB for free, which works great for high-resolution photos, videos, and documents.

The site is clean, and very simple to understand on any device.

### 5/5 — Photos

*2026-08-02, version 3.3.59*

Fast transfer, large number

### 5/5 — Send videos

*2026-08-01, version 3.3.59*

Great for sending large content

### 5/5 — Excelente

*2026-07-31, version 3.3.59*

10 de 10

### 5/5 — Videos

*2026-07-30, version 3.3.59*

Love the ability to send short video files out of my iPhone.

## Most critical reviews (10 lowest-rated)

### 1/5 — They just want you to pay

*2026-08-11, version 3.3.60*

I’ve been using this transfer for years, now they’re getting greedy. I don’t make many transfers so I stopped paying the 14$ monthly. But now when I try to use the app, it won’t work anymore. It keeps crashing. And so I had to download a new version which I had to pay for. And when I try to go online to upload it from their site I’m able to upload because then the WeTransfer app will not let you press the send button. They have a logo of the WeTransfer app that you should purchase at the Apple Store above that send button. So there’s nothing I can do. I have gone off to another transfer app that I’m much happier with.

### 1/5 — Disappointed

*2026-08-09, version 3.3.59*

I told everyone I knew to use this program. I understand it can’t always be free, but it went from free to greedy in a hurry. Also no loyalty for long time users.

### 1/5 — Deceptive pricing

*2026-08-09, version 3.3.59*

What on earth is going on? One screen says there’s a free option for people who use it rarely… I would use it literally like three times a year, so this is perfect for me… And then once you get going, trying to upload or download files, suddenly you cannot do it without paying lots of money! This has happened over and over again for me. Useless!

### 1/5 — No me gustó

*2026-08-08, version 3.3.59*

No me gustó para nada

### 1/5 — I only need to DL files

*2026-08-07, version 3.3.59*

I only need to download files and no obvious way to do so without signing up and subscribing. I can understand charging for maintaining a server storage for anyone uploading, but wtf?  Esp at the subscription plan pricing that is offered.

### 1/5 — Transferring time

*2026-08-01, version 3.3.59*

I am speaking on behalf of my great grandfather who started a file transfer decades ago. His soul can finally rest after the 3 minute video went through. I was proud to carry the legacy!

### 1/5 — Unsatisfactory! 👎

*2026-07-26, version 3.3.58*

There continues to be an error in the middle of download, stating “something went wrong”. Then restart download from zero. And rinse/repeat. Not efficient at all!

### 1/5 — It’s not meant for the techno ignorant!

*2026-07-25, version 3.3.58*

I went on a vic Falls helicopter ride and did a bungee jump. Both were videos and paid and subsequently emailed with a Wee transfer link. Whilst the files are large and compressed  I cannot get them to download to my iPhone. Very frustrating!

### 1/5 — Wasn’t bad

*2026-07-20, version 3.3.58*

Have used this with some success in the past.  Tried to send a video to a friend today, after not using it for a while..

The app decided I needed to change my password, due to it being weak.

No problem.  SMASH is doing the job now.   Thanks guys

### 1/5 — Subscription Trap

*2026-07-16, version 3.3.58*

This app is a subscription trap. I have been using the free version for years to receive photos maybe 4 times a year, but last month they changed their app to have the receive feature be associated with the a new membership plan. I wasn’t aware I signed up for the weekly plan and was getting charged $10 weekly when I wasn’t using the app. I tried contacting customer service and they were extremely unhelpful and even said the email listed with my account on their end was different than what I showed in my app. They do not have a phone number customer service to call, only email. I would not use this app unless you are using $10 a week of their service.

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic app

*2026-08-26, version 3.3.62*

Loving the app

### 5/5 — We Transfer

*2026-08-23, version 3.3.61*

So easy to use!

### 5/5 — Are they on the zip line?

*2026-08-22, version 3.3.61*

Me and my son went on this adventure. It was simply amazing. We had the best guides Emma & Mitchell made us feel very secure during the whole zip line ride. This was one of my very best adventures I have ever had. This zip line is a must try.

### 5/5 — This is my go-to product.

*2026-08-22, version 3.3.61*

I love this product. Simple and beautiful.

### 5/5 — Sunset boat tour Isla Mujeres

*2026-08-21, version 3.3.61*

Absolutely fantastic memories and photos and WeTransfer has been a perfect way to receive and download.

### 5/5 — The best!

*2026-08-21, version 3.3.61*

Always helpful to me!
Transferring for free with and saving the original quality of the files.

### 5/5 — Simple and efficient

*2026-08-18, version 3.3.61*

The App is so great and easy to use!

### 5/5 — Works Every Time

*2026-08-17, version 3.3.60*

Can’t begin to say what an amazing product this is. Simple to use perfect results every time. 
Thank you 😊

### 5/5 — Brilliant

*2026-08-12, version 3.3.60*

I have to use this sporadically on my personal devices as my work cyber security won’t allow it - and I’m a designer who deals with design companies - always easy

### 5/5 — Works as intended

*2026-08-10, version 3.3.59*

I use the free version and so far it’s fulfiling what it is suppose to do.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
