# Weverse Shop — Official Merch Store for fans

> Official global merchandise store for artists' albums, merch, and fan events. (iPhone/iPad app by WEVERSE COMPANY Inc..)

- Source: https://appshunter.io/ios/app/weverse-shop/id1456559072 (this page in markdown: same URL + `.md`)
- Developer: [WEVERSE COMPANY Inc.](https://appshunter.io/developer/1456559071)
- Category: Shopping
- Price: Free
- Rating: 3.70/5 from 1,001 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 48 MB
- Languages: American English, Japanese, Korean, Chinese (Simplified, China)
- Released: 2019-06-03
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/weverse-shop/id1456559072/reviews.md

## What is Weverse Shop?

All Things for Fans, Weverse Shop 

The official merch store for fans across the globe!
Want to get the latest merch from your favorite artists? Then Weverse Shop is your answer!

□ On Weverse Shop, You'll Find...
1. Membership, Membership-only Products, and Light Sticks!
Join the official membership and get access to membership-only products!

2. Official Albums & Merch
You'll find all the official albums and merch right here! 
Don't miss out on the Weverse Shop-exclusive special gifts!

3. Online Live Streaming Tickets
Become a part of your favorite artist's fanmeetings, concerts, and more online!

4. Media Content (VOD)
Buy the exclusive media content on Weverse Shop and watch them on Weverse!

5. Weverse by Fans 
Use your favorite artists' photos, logos, and texts 
to customize your very own merch!

6. Special Events for Weverse Shop Customers
Buy from Weverse Shop and enter the raffles for 
offline fansign events, video call fansign events,
showcases, and more!

□ Follow Weverse Shop on social media!
- Twitter: @weverseshop
- Instagram: @weverseshop

## Key features

- Membership and exclusive products
- Official albums and merchandise
- Online live streaming tickets
- Exclusive media content (VOD)
- Customizable fan merchandise
- Entry to special fan events

## What do users think of Weverse Shop?

Overall sentiment: negative

**Pros**

- 💜 Great app for official merch
- 🚀 Fast shipping
- 🎨 Wide selection of products
- 👍 Easy to use

**Cons**

- 🐛 Glitchy app with bugs
- 💸 Expensive shipping and products
- 🕰️ Slow customer service and order processing
- 🇺🇸 Poor treatment of US customers

**Commonly reported bugs**

- PayPal integration issues
- Inability to update account information
- Inconsistent product availability information

**Most requested features**

- Search function
- Restock notifications
- Faster checkout process
- Improved customer service

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/weverse-shop/id1456559072/reviews.md

### 5/5 — why you should get this

*2023-06-20*

story time: a while back I had gotten a txt lightstick from Walmart so I can save some dollars and when it arrived it was damaged and I found out it wasn’t even official, I was angry so I did what I had to do and I bought a txt lightstick off WEVERSE when I tell you that it arrived so fast and I was suprised considering I’m like 1-2 continents away maybe even 3 (I’m U.S based) and it didn’t arrive damaged and most importantly it’s real so moral of the story I was in distress and weverse came to save the day (It was so worth it and txt was so fun ily weverse y’all got my back #bffsforlife)

### 1/5 — I never got my SUGA necklace, nor my money back

*2023-02-12, version 1.7.3*

I can’t remember how much it was because of how long ago it is, maybe $80 or $100 with shipping. 

I ordered Jan 2022, it says delivered by Sept 2022 but I never got it. Asked for customer service and they said they’re investigating the case. I sent 2nd and 3rd inquiries and now I’m seeing all the cases are closed. 
It’s so ridiculous and so unprofessional. $100 is not a small amount and I guess I just lost it forever. I cancelled all my photofolio orders.

### 2/5 — Latest update bug

*2023-01-18, version 1.7.2*

Weverse shop app just had an update and now it will not connect to PayPal when checking out, it stays stuck on hand load screen. I tried in both US and global. Tried closing app and reopening, tried logging into PayPal app itself. Issue is only with the Weverse shop app. I finally had to go to the desktop site to order

### 5/5 — Weverse

*2023-01-10, version 1.7.1*

love the app and can buy albums  and watch people go live 

Hi Weverse I know you just started to collaborate with vlive but can please add Astro lives and information becuase it was on the old vlive app and be much appreciated

### 1/5 — A nightmare.. 0 stars

*2022-11-08, version 1.6.8*

(speaking on global BTS shop only)

i’m so sad it’s the official shop for BTS. 

If an online shop was a type of nightmare, this is it. LOL.

It’s the worst it could possibly get: expensive! extremely slow shipping! expensive shipping! horrible! customer! service! 

you better pray nothing goes wrong with your order because goodluck trying to reach customer service. i received an album with no photocard and i lowered my expectations of them trying to fix it. i was right. it’s frustrating because you spend a lot of money but there’s no help avail if something goes wrong.

the app itself is very basic that it almost looks sketch — they don’t even have a search function. wish they could fund it better with all that money.

### 1/5 — Weverse hates the United States

*2022-10-27, version 1.6.8*

I buy from this shop all the time. I wanted to know when something was shipping because I was going to be out of town and it was expensive. I tried contacting them three times and the ignored me. So I contacted the Better Business Bureau because it is very concerning when they don’t respond to you. I got the rudest response telling me that they don’t have to talk to me and that I need to just wait. The last thing they told me to do was to check myself. Then I started checking all of the reviews on Facebook. They do this to all Americans. They hate Americans, they don’t respond to anything we send them and they aee openly hostile and slow.

### 1/5 — Can’t request 1-on-1 Support

*2022-09-25, version 1.6.6*

There’s a lot wrong with this app, however my most recent issue is that I get a message “An error has occurred.” when I try to submit a 1-on-1 request for merchandise I ordered that was missing a component. (A TOMORROW X TOGETHER Official Light Stick Case; received the Case but did not receive the Strap.) There is no email address or phone number to call with order issues, so customers are left with a buggy customer support platform. Ridiculous.

### 4/5 — Good app💜

*2022-06-18, version 1.6.2*

I really like this app i can get official BTS merch and more but the only problem I have is that when something gets sold out it doesn’t let you know when it will restock. Well for some.💜

### 3/5 — cant change info

*2022-05-18, version 1.6.0*

Since it concert season i know a lot of people try buying the membership for fa! presale but it must be the same email/ account for both weverse and the shop. I tried changing my info for them to match but i can only do it when I’m making an order. It’s a bit frustrating and i hope they can fix this too for the phone number as well.

### 1/5 — Placed order 3 months ago and still hasn’t come

*2022-04-27, version 1.6.0*

Placed an order for a membership kit on February 10th, it’s April 26th and still no package. Asked them where my package was and they told me because I placed my order in the first quarter of the year, I wouldn’t get it until the second quarter of the year (which is a four month span). Excuse me? What business is operated like this? Don’t waste your money.

## Frequently asked questions about Weverse Shop

### What can I buy on Weverse Shop?

You can purchase official albums and merchandise from your favorite artists. The app also offers membership-only products, light sticks, and exclusive media content like VOD. Additionally, you can buy tickets for online live streaming events such as fan meetings and concerts.

### Can I customize my own merchandise?

Yes, the app allows you to create your own customized merchandise. You can use your favorite artists' photos, logos, and texts to design unique items.

### Are there any special events for shoppers?

Weverse Shop customers can enter raffles for special offline events. These include opportunities to win spots at fansign events, video call fansign events, and showcases.

### What is the difference between Weverse and Weverse Shop?

Weverse is a platform for fans to interact with artists and view media content. Weverse Shop is the official merchandise store where you can purchase physical and digital goods related to those artists, including VOD content that can be watched on Weverse.

## Version history (last 5 releases)

### 1.18.5 — 2024-04-12

※ Update the app to its latest version for a stable app experience.

### 1.18.0 — 2024-04-10

※ Update the app to its latest version for a stable app experience.

### 1.17.0 — 2024-04-01

※ Update the app to its latest version for a stable app experience.

### 1.16.5 — 2024-03-11

※ Update the app to its latest version for a stable app experience.

### 1.16.0 — 2024-02-22

※ Update the app to its latest version for a stable app experience.

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## More apps by WEVERSE COMPANY Inc.

- [Weverse: Connect with Artists](https://appshunter.io/ios/app/weverse-connect-with-artists/id1456559188)
- [Weverse Albums](https://appshunter.io/ios/app/weverse-albums/id1620325347)
- [Phoning](https://appshunter.io/ios/app/phoning/id1627432527)
- [Weverse Backstage](https://appshunter.io/ios/app/weverse-backstage/id6753209687)

All apps by WEVERSE COMPANY Inc.: https://appshunter.io/developer/1456559071

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
