# WeWork: Flexible Workspace — user reviews > 314 indexed App Store user reviews of WeWork by WeWork Companies, Inc., rated 4.80/5 from 7,437 ratings. - Source: https://appshunter.io/ios/app/wework-flexible-workspace/id1507469521/reviews - App overview in markdown: https://appshunter.io/ios/app/wework-flexible-workspace/id1507469521.md - Rating breakdown: 5★ 6,707 · 4★ 281 · 3★ 119 · 2★ 83 · 1★ 247 ## What do users think of WeWork? Overall sentiment: negative **Pros** - 👍 Good quality app - 🚀 Intuitive and easy to navigate - 💡 Lovely workspace with good amenities **Cons** - 🐛 Slow and buggy performance - 🔍 Confusing and unintuitive UI - 🔑 Frequent log-outs and login issues - 🗓️ Difficult to book and manage reservations **Commonly reported bugs** - App crashes and freezes frequently - Search function returns irrelevant results - Booking process is unreliable and error-prone **Most requested features** - Add ability to favorite locations - Improve search and filtering options - Provide digital access cards in the app - Show availability of desks, rooms, and amenities ## Newest reviews (20 of 314) ### 3/5 — Please fix your UX *2026-07-07, version 2.75.1* Your booking selector and finding locations within a city is terrible. Please fix it, if you can’t - we can velocitylabs.co ### 2/5 — Filters don’t work *2026-06-12, version 2.75.0* When trying to find an available space to reserve, filters don’t change what is being offered, so a lot of time is lost tapping in out of options that don’t fit my needs. ### 2/5 — Payment is very tough *2026-06-08, version 2.74.0* Almost went to find something else because of the poor payment experience with the update. Asked me to put in my billing details many times and when I thought I was almost done the complete action was grayed out. Figured it out after 10-minutes of trying. Definitely dropping some revenue here. ### 2/5 — Awesome venues Awful app *2026-06-03, version 2.74.0* Sometimes it works. Well, mostly. However, bugs linger unfixed for days and the UX is sub-par to say the least. ### 2/5 — Slow buggy app *2026-05-29, version 2.74.0* App is so slow to book a room, often says they can't find a nearby location even though I'm actually in the office ### 1/5 — Always reloading *2026-05-19* Always crashes and reloads. Unable to book. Basic features that are needed are hidden like adding bookings to the calendar when you book. UX wise a total nightmare. Love WeWork though. ### 1/5 — Terrible *2026-05-08* App always crashes, really bad UX, overall experience of navigating the app is confusing and takes way too many steps to get places ### 1/5 — Unusable *2026-05-05, version 2.74.0* Returns to the home page every second. It’s impossible to use because I literally cannot navigate to any other page in the app. ### 1/5 — Bugs *2026-04-19* I’ve been unable to complete a booking in the WeWork app for over a month. At the payment step, the app freezes for several minutes and then shows an error, so I can’t finish the reservation ### 1/5 — Horribly designed *2026-04-10, version 2.74.0* You wake up early and you’re in a rush to get to your WeWork. You arrive at the WeWork with your card, can I just scan my way in? No, I need to use the app. I open the app, what WeWork would you like? Heres a WeWork in New York (I’m literally in London). I search for this London WeWork (it’s still trying to show me ones in the US) and then book a desk. Now can I get in? No. The card won’t update for the next 5 minutes. So I got to sit around waiting and occasionally testing my card. Who thought that is a good idea? This card is connected to my account, I should be able to tap the card and it automatically deduce “hmm he has credits and likely wants to book a desk here for the day”. Also super laggy app, I can vibe code you something far simpler. This app is not complex. ### 1/5 — Not usable *2026-04-08, version 2.74.0* I’ve been trying for about 3 minutes to slide the time slider to the period I need, it won’t work. How do you expect me to book? ### 1/5 — Terrible user experience *2026-04-06* The app recently became very slow with all operations and I see errors when trying to book a desk with message “Oops, something went wrong” ### 3/5 — App always crashes *2026-04-05, version 2.74.0* Great service, specially the DUMBO and Montague crew. My main issue is the app crashes and it’s very frustrating when I need to book. ### 1/5 — App is terrible *2026-03-29, version 2.74.0* Super slow, terrible performance, crashes randomly, won’t let you book multiple days at once, you’ll search the exact address of a location and it’s not the first result, etc. ### 1/5 — constantly reloading app *2026-03-10, version 2.74.0* guys, do you even try your apps before releasing, it is constantly reloading and doesn’t allow to book anything. ask claude code to fix it, it would be better ### 1/5 — App keeps crashing *2026-02-24, version 2.74.0* This is pathetic, a company whose whole business model relies on using the app to book a desk or a room keeps crashing. Every time I search for a location, literally keeps crashing every minute and I have the most updated version ### 1/5 — Refreshes every 5 seconds *2026-02-19, version 2.74.0* I can’t do anything on the app before it refreshes. It’s useless. ### 2/5 — Ten minutes to onboard a new account *2026-02-03, version 2.74.0* Can’t do better than this in 2026? Really? ### 1/5 — Incredibly unreliable *2026-01-26, version 2.74.0* For such a huge company, it’s surprising how poor this app is. I’m forced to use it in order to book into WeWork but about 50% of the time it won’t even open. When you actually do get inside, it’s very unintuitive. ### 1/5 — No spaces listed in any city in the US *2026-01-05, version 2.73.0* Just downloaded the app. No spaces, desks, nothing listed in any city in the USA ## Most critical reviews (10 lowest-rated) ### 1/5 — So bad *2026-08-19, version 2.75.1* An office admin who books the meeting MUST ATTEND it. Terrible UX also ### 1/5 — Good places, bad app *2026-08-14, version 2.75.1* The app is just very poorly implemented and crashes all the time. It’s annoying, takes forever, and arguably pathetic given what work it’s actually doing here. ### 1/5 — Buggy *2026-08-14, version 2.75.1* I can’t book anything in the latest version of the app because it constantly resets and sends me back to the home screen. Like every 10 seconds. Unusable ### 1/5 — On iPhone app experience is awful *2026-08-05, version 2.75.1* THIS APP NEEDS SOME WORK!!! This is the worst app I have on my phone it loads super slow and then unintuitive ui design and hard to use (such as refreshes events mid browsing, not being able to book multiple events, not being able to book spaces based on events, jumpy pages). ### 1/5 — 起動しない *2026-07-21* 数日に一度の割合で、起動時のWeWorkロゴのままフリーズする現象。使いたい時に使えないのは致命的。 ### 1/5 — Very slow, predatory permissions *2026-07-14, version 2.75.1* Very slow and clunky app, takes ages to load and the app refreshes any time you switch to another app (to approve the payment with your bank for instance) In order to use the “add to calendar” button you have to allow them full access to your calendar, rather than “add events” permission only. ### 1/5 — Baffling *2026-06-16, version 2.75.0* Why are the app and website both so awful? Why can’t either sort locations or work normally in 2026? How does a business that’s basically an app and some real estate not deliver on the app??? ### 1/5 — Past bookings aren’t shown on the app *2026-06-04, version 2.74.0* Past bookings aren’t shown on the app ### 1/5 — Misleading Subscription Cancellation Terms *2026-06-01* WeWork communicates its contract termination and subscription cancellation terms poorly and ambiguously. I received several emails stating that my monthly membership would end at the end of the month. Based on these emails, I reasonably understood that no further action was required on my part and that the membership would terminate automatically. However, this was not the case. At the beginning of the following month, I was charged again. The wording of these marketing emails was misleading and gave me the impression that my membership would end automatically, when in fact a separate cancellation action was required. ### 1/5 — Constantly reloading *2026-05-20, version 2.74.0* Terrible app, keeps reloading everytime I try to book a room or desk. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app *2024-10-08* The WeWork app is incredibly user-friendly, making it super easy to book spaces and manage my workspace needs. The intuitive design and quick access to important features like day passes and conference rooms save a lot of time. Highly recommend for anyone using WeWork! ### 5/5 — Good *2024-10-08* Easier to use. ### 5/5 — Great service *2024-09-07, version 2.66.0* All Access helps small businesses a lot ### 5/5 — Review *2024-08-02* Thanks wework for this work environment and thak you Daanyaal maintaining it. ### 5/5 — Love *2024-01-20* Have an office in 24h and launch a business. What a great idea. Love it. ### 5/5 — 애플 월렛 디지털 키는 한국버전에는 없나요? *2023-08-01* 궁금 ### 5/5 — WeWork *2023-03-30, version 2.33.0* Darrell is great to work with, very helpful ### 5/5 — Been to a fee PCT tower is a dope community *2023-03-24, version 2.32.0* The el segundo location is awesome ### 5/5 — Excellent Service & Staff *2023-03-02* In making my most recent booking, Kelly Williams, was outstanding. She help find the most appropriate office to fit my client’s needs and help me during the process while I was getting my clients to confirm our date & time! Another outstanding example of why I prefer working with We Work!! ### 5/5 — Great app and beautiful facilities *2023-03-02* Having this app and using the WeWork network as a company has been an absolute revolution for employees well-being, productivity and ability to gather. A differentiator at a company level. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*