# WEX CardControl — user reviews

> 222 indexed App Store user reviews of WEX CardControl by WEX, Inc., rated 4.80/5 from 55,681 ratings.

- Source: https://appshunter.io/ios/app/wex-cardcontrol/id1178046385/reviews
- App overview in markdown: https://appshunter.io/ios/app/wex-cardcontrol/id1178046385.md
- Rating breakdown: 5★ 49,685 · 4★ 2,947 · 3★ 1,082 · 2★ 408 · 1★ 1,559

## What do users think of WEX CardControl?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient
- 💡 Helpful for finding fuel prices
- 🚀 Transparent and transparent

**Cons**

- 🐛 App crashes frequently
- 🐛 Inaccurate fuel prices and discounts
- 🐛 Difficulty finding fuel stations along routes
- 🐛 Slow and unresponsive app
- 🐛 Unreliable login and account management
- 🐛 Lacks important features from previous version
- 🐛 Confusing and unintuitive interface

**Commonly reported bugs**

- App crashes when searching for fuel along routes
- Incorrect fuel prices and discounts displayed
- Inability to log in or access account features
- Fuel station locations shown incorrectly
- Frequent app freezes and loading issues

**Most requested features**

- Ability to search for fuel stations beyond a limited radius
- Option to select preferred routing instead of only one route
- Display satellite view of fuel stations to check for truck accessibility
- Generate virtual check numbers for paperless payments
- Ability to turn card on/off for extra security
- Faster and more reliable money transfer to bank accounts

## Newest reviews (10 of 222)

### 2/5 — Review on company

*2026-08-01, version 6.0.5*

Back on June 14th, the app wouldnt let me sign in. Called my company and it turns out that EFS/WEX had turned it off due to fraud. They had flagged two purchases totaling $3400 the day before. My company started working with them and were told that it could be up to 30 days before I got my money back. So I waited and the 30 days has come and gone. My company contacted them about it and now EFS/WEX says it could be up to 90 days! WTH! They are the ones who caught the fraud. And when I notify my bank or credit card company, I get the money back or the charge removed immediately! But with EFS/WEX, I have to wait 90 days? For what reason?!

### 4/5 — No way to share with accountant without taking a screenshot.

*2026-07-11, version 6.0.3*

I need a way to share transactions as a PDF to share with accountant. Taking a screenshot is clunky, fills up camera roll and doesn’t look as good as a PDF.

### 2/5 — Not user friendly!

*2026-05-14, version 5.5.1*

You should be able to choose the truck stop on a map to find your prices. Trying to put in routes just to find prices is not user friendly. And half the time your route doesn’t even go the way I go with my semi. And if the truck stop is on the other side of town, good luck getting a fuel price. The only reason a 2, because once you get a price, it’s normally accurate. Feel free to contact me if you would like help.

### 5/5 — Owner

*2026-05-07, version 5.5.1*

Best

### 4/5 — What happened?

*2026-04-29, version 5.5.0*

Ever since the fuel prices went up I am no longer able to check fuel prices along my route.  I can only “search nearby.”

### 3/5 — Distance

*2026-04-20, version 5.5.0*

We need at least a 100 mile distance, 25 miles is too short

### 1/5 — App never works

*2026-04-11, version 5.4.7*

App won’t ever work

### 1/5 — Poor design and options

*2026-04-09, version 5.4.7*

You should make it like greenline map and options

### 1/5 — Stop updating every other day

*2026-04-06, version 5.4.6*

Please stop to issue “major” updates every other day. At least manage it a way that previous version works. Not all of us can affort OTA updates

### 1/5 — Use and Fraud Alerts

*2026-04-06, version 5.4.6*

There should be a way to notify the drivers when the card is used, and money is transferred, that way we can prevent frauds. And give the driver the option to put the card on hold when not using it. 
Also, they should show the balance after each transaction. 
Another issue is with the “current location” on the fuel search, it always shows the last location, so we have to update every time. 
The customer service is nonexistent for drivers. After you put all the info the AI asks, it tells you to contact the provider.

## Most critical reviews (10 lowest-rated)

### 1/5 — Owner

*2026-08-24, version 6.0.6*

Not responding well looking for help

### 1/5 — Bugs

*2026-08-18, version 6.0.6*

Doesn’t let me check for fuel prices on the way anymore, I can only see the ones nearby my location

### 1/5 — Fuel

*2026-08-12, version 6.0.6*

Seems like it always has problems and I have to call in on the card. The fuel discounts are horrible. And the car does not work at the worst times.

### 1/5 — Pending charges

*2026-07-27, version 6.0.5*

It’s ridiculous that it takes 5 days for pending charge to fall off. This is a corporate business company not a personal business.

### 1/5 — Fraud with price show

*2026-07-27, version 6.0.5*

Price show different and didn’t discount

### 1/5 — Nothing but problems

*2026-07-16, version 6.0.3*

They’ve turned my card off for no reason(took me an hour to fix the problem and get fuel) wouldn’t let me get fuel at a QT a couple times(another hour wasted getting them to fix the problems and get fuel)… nothing but problems.

### 1/5 — App Issue

*2026-07-10, version 6.0.3*

App takes time to load, the fuel map feature sometimes work sometimes it doesn’t. I can’t see prices for fuel in my area or in my route. Fuel price also tends to be different from what the pump says.

### 1/5 — Nothing works

*2026-06-27, version 5.5.1*

Nothing works

### 1/5 — Still not seen any savings

*2026-06-15, version 5.5.1*

I’ve had this card for 3-4 weeks now and not seen one bit of savings. Have been charged full price even tho the app says it is at a discounted price. PLUS you get charged $1.25 transaction fee so it is over the board price DO NOT USE THIS CARD IF YOU WANT TO SAVE MONEY

### 1/5 — Bugs

*2026-05-20, version 5.5.1*

Doesn’t let me check fuel prices anywhere since two weeks ago

## Most praised reviews (10 highest-rated)

### 5/5 — Driver

*2026-08-27, version 6.0.6*

Very professional app, Thanks, Ed

### 5/5 — SIMPLE! keep it as is

*2026-08-17, version 6.0.6*

Very TO THE POINT AND SIMPLE… Thank you very much!

### 5/5 — Useful tool

*2026-08-14, version 6.0.6*

In today’s time of high prices, this is a very useful tool. It could make you or BREAK break you by fuel prices.

### 5/5 — Great

*2026-08-06, version 6.0.6*

Great Job

### 5/5 — Great app

*2026-07-21, version 6.0.4*

Great app especially the discount fuel option.

### 5/5 — Owners operator

*2026-07-20, version 6.0.3*

Good service

### 5/5 — Great app

*2026-07-12, version 6.0.3*

Good Service

### 5/5 — Login

*2026-06-12, version 5.5.1*

This app has stopped working again. It won’t allow me to login for whatever reason. It keeps saying that my card number/or pin number is invalid. I’ve deleted the app several times and started all over again, but it’s still doing the same thing. Please fix this issue ASAP, it’s the only way that I can see my account/transactions.

### 5/5 — Diesel discount

*2026-05-08, version 5.5.1*

Great diesel discount 👌

### 5/5 — Mando G

*2026-05-08, version 5.5.1*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
