# WEX Field Service Management

> Field service management software for trade businesses, simplifying operations and payments. (iPhone/iPad app by Payzer, LLC.)

- Source: https://appshunter.io/ios/app/wex-field-service-management/id6471286171 (this page in markdown: same URL + `.md`)
- Developer: [Payzer, LLC](https://appshunter.io/developer/634955473)
- Category: Business, Utilities
- Price: Free
- Rating: 4.00/5 from 189 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 92 MB
- Languages: American English, French (France), European Spanish
- Released: 2025-09-17
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wex-field-service-management/id6471286171/reviews.md

## What is WEX Field Service Management?

WEX Field Service Management offers a simple, efficient, and well-supported platform, helping you get organized, save time, and scale your business with confidence. For growing trade services businesses, frustrated by manual processes and disconnected software, WEX Field Service Management simplifies your workflow from end-to-end—from job management and dispatch to invoicing and payments—and integrates with critical tools like your payment and financing solutions and fuel cards. This provides a clearer view of your entire operation, helping you save valuable time and free you from manual tasks.

## Key features

- Job management
- Technician dispatch
- End-to-end workflow
- Invoicing and payments
- Payment solution integration
- Fuel card integration

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/wex-field-service-management/id6471286171/reviews.md

### 1/5 — Load times

*2026-08-10*

Terribly designed app. Load times are outrageous and that every single page needs reloaded even for going back is ridiculous. And why does it not leave me logged in? Having to automatically log back in every time I open the app is terrible design. There ought to be an offline mode that saves the previously loaded appointments for when we techs are in places with little or no phone signal.
All in all a terrible app that I would not touch with a ten foot pole if it weren’t for my work. 
The only upside is that it is better than the previous app, which was unacceptably busted. Slightly less stinking turd all the same.

### 1/5 — Liked old Payzerware better

*2026-08-04*

I’m not a big fan of the new program. I did like the Payzerware better the old way I felt it was faster and easier to operate when in the field this one just seems a lot slower.

### 1/5 — Do not recommend

*2026-05-15*

Offline mode doesn’t work properly. App doesn’t always import pictures from phones to system without grainy textures.

### 5/5 — T.O.C. for the Trades

*2026-04-22*

As a current WEX employee and former Payzer employee, Ive witnessed firsthand the transformation of an already special and reliable mobile app into something even faster, more intuitive, and more powerful, yet somehow requiring even fewer clicks. Really impressive upgrade overall.

### 1/5 — Junk

*2026-04-03*

Complete piece of garbage app as usual.  Your programmers are hacks. No customer support for App.  Use different product !!!!

### 2/5 — Unbelievably slow

*2026-03-17*

If you like spending 10 minutes waiting on things to load Everytime you click something this is the app for you. So annoyingly bad.

### 5/5 — Works for our business

*2025-11-01*

First year being on board, it’s helped us be more organized and see how techs are performing. Good fit for our needs

### 5/5 — Fresh look and intentional improvements

*2025-09-19*

Impressed with the updates. Thanks for your hard work!

**Developer response:** Yes! We’ve refreshed our look and added some new features. Appreciate the feedback.

### 5/5 — Fewer glitches

*2025-09-19*

One issue with the keyboard, but other than that was able to get through the day easily on the new system.

### 5/5 — A step forward

*2025-09-18*

An improvement from the previous app, especially invoicing and not having to take the extra step. It will take a little for our techs to get used to it, but a good start

**Developer response:** We’re so glad to hear you’re enjoying the changes! Check out our webinar calendar for any mobile training needs. We'd be happy to host your techs and gather feedback from you.

## Frequently asked questions about WEX Field Service Management

### What is WEX Field Service Management?

WEX Field Service Management is a business management platform designed to help trade services businesses organize their operations. It simplifies job management, dispatching, invoicing, and payment processing.

### Is WEX Field Service Management free to use?

Yes, WEX Field Service Management is available for free. There are no associated costs to download or use the core features of the application.

### What devices does WEX Field Service Management support?

WEX Field Service Management is available on iPhone, iPad, and iPod devices. It is designed to be accessible across various Apple mobile platforms.

### How often is WEX Field Service Management updated?

The latest version of WEX Field Service Management is 2.5.1, which was last updated on March 20, 2026. This indicates a commitment to regular updates and improvements.

### What is the age rating for WEX Field Service Management?

WEX Field Service Management has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

### Does WEX Field Service Management integrate with other tools?

Yes, WEX Field Service Management integrates with critical tools such as payment and financing solutions, and fuel cards. This integration provides a clearer view of your entire operation.

### What kind of businesses is WEX Field Service Management best for?

This platform is specifically designed for growing trade services businesses that are looking to move away from manual processes and disconnected software. It aims to simplify their workflow from start to finish.

### What are the main benefits of using WEX Field Service Management?

Users can expect to get organized, save time, and scale their business with confidence. It helps free users from manual tasks by providing a clearer overview of their operations.

## Version history (last 5 releases)

### 4.1.8 — 2026-08-21

FEATURES

Bluon Parts Connect: You can now call and text suppliers directly within Parts Connect for a faster, more seamless workflow.

Improved Invoice Details: Line items with long descriptions now wrap automatically, ensuring you can read all your job details without text being cut off.

Automatic Warranties: Manufacturer and contractor warranties now auto-apply to mobile invoices, keeping your records consistent across mobile and web.

FIXES

Customer History: Resolved issues with job attachments and captions in the Customer History view for better record keeping.

Note Accuracy: Fixed a display issue where timestamps on customer notes were showing incorrectly.

Payment Recording: Streamlined the recorded payment process by requiring specific card networks for better accuracy.

### 4.1.0 — 2026-08-07

Enhanced Tax Accuracy: The mobile invoice engine now supports Zip Tax overrides, ensuring local tax rates calculate correctly and remain consistent with the Payzerware web platform.

GoodLeap HIC Uploads: Improved validation for Home Improvement Contract (HIC) uploads now specifies maximum file size limits to prevent submission errors.

Transaction Activity: Resolved an issue where the processing user's name was displayed instead of the customer's name in the transaction list.

Payment UI Fix: Fixed a bug where the card expiration date field failed to update visually after user selection.

Hardware Support: Updated Magtek card reader integration to ensure continued stability and performance.

### 4.0.28 — 2026-07-23

- MagTek Card Reader Update: We’ve updated our MagTek integration to support the latest iOS standards, ensuring a more stable and reliable payment experience.

- Bluon Integration Enhancements: Improved the Bluon nameplate scanning tool to ensure photos are saved in the correct orientation every time.

- Schedule Fixes: Resolved several issues with the appointment date picker, including fixing unresponsive navigation arrows and ensuring the current date is correctly highlighted.

- General Improvements: Minor bug fixes and performance enhancements to keep your workflow running smoothly.

### 4.0.3 — 2026-07-09

- Improved Equipment Lists: Active equipment now appears at the top of your list for quicker access.
- Attachment Enhancements: Added "Clear" buttons to attachment names and captions for easier editing.
- Service Requests: You can now toggle "Assign Technician Later" when converting service requests.
- Performance & Stability: Improved error reporting for a smoother experience.

### 4.0.1 — 2026-06-25

FEATURES
• Proposal Comparisons — Create comparisons directly from the Proposal List on the Jobs and Customers tabs.
• Required Check Numbers — Check numbers are now mandatory for check payments to ensure complete records.
 
IMPROVEMENTS
• Faster Launch — Optimized app startup to get you to the login screen quicker.
• Reliable Purchase Orders — PO details now load faster and more consistently.
• Better Documents — Improved viewing for Word docs and PDF downloads.

CLOVER GO
• Enhanced Stability — More reliable card reader pairing and consecutive transactions.
• Clearer Feedback — Improved instructions and error prompts during reader setup.

BUG FIXES
• Fixed maintenance plan pricing errors on invoices.
• Resolved QuickBooks sync failures for long item names.
• Notes now correctly display the author and "last modified" names.
• Added clear alerts when trying to save without an internet connection.
• Maintenance Plan Reminder updates now save and display immediately.
• Removed erroneous license messages from the Schedule screen.

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## More apps by Payzer, LLC

- [Payzer](https://appshunter.io/ios/app/payzer/id976655939)
- [Payzerware](https://appshunter.io/ios/app/payzerware/id1188364091)

All apps by Payzer, LLC: https://appshunter.io/developer/634955473

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*