# WFM Buddy — Genesys WEM&WFM smartphone app

> Mobile access to Genesys Workforce Management agent capabilities for schedule management. (iPhone/iPad app by Prime Contact Software Solutions BV.)

- Source: https://appshunter.io/ios/app/wfm-buddy/id1492476238 (this page in markdown: same URL + `.md`)
- Developer: [Prime Contact Software Solutions BV](https://appshunter.io/developer/1458273443)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 42 MB
- Languages: English
- Released: 2021-07-29
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wfm-buddy/id1492476238/reviews.md

## What is WFM Buddy?

WFM Buddy brings the Agent capabilities from Genesys Workforce Management to your mobile device. WFM Buddy provides you with access whenever you need it, and wherever you are.



Sit back and relax as WFM Buddy helps you control your work&life balance:
- have instant access to your work schedule, and be notified on changes to your schedule
- share your work preferences, or request for changes to the schedule
- agree to work some overtime, when you want to
- request for time-off, check your time-off balance, and see the status of your pending requests
- trade shifts with your colleagues, and check on the status of pending trade requests
- reach out to the planning team, or your supervisor



Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator.
Some features might be disabled by your Genesys Workforce Management system administrator.



We hope you will enjoy using WFM Buddy!

## Key features

- View work schedule
- Receive schedule change notifications
- Request time off
- Check time-off balance
- Trade shifts with colleagues
- Communicate with planning team

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/wfm-buddy/id1492476238/reviews.md

### 2/5 — Works when it wants to

*2023-06-07*

The app crashes constantly. It only works when it wants to. Although good overview of the rostering and application for leave.

## Frequently asked questions about WFM Buddy

### Does WFM Buddy have ads?

No, WFM Buddy does not contain advertisements. It is a free application designed to provide schedule management features without interruption.

### What devices does WFM Buddy support?

WFM Buddy is available for iPhone and iPod devices. It is designed for mobile use on these platforms.

### How often is WFM Buddy updated?

The last update for WFM Buddy was on May 27, 2026, with version 1.52. This indicates it receives regular maintenance and feature updates.

### Can I request overtime through WFM Buddy?

Yes, WFM Buddy allows you to agree to work overtime when you want to. This feature helps you manage your availability and potential extra hours.

### How do I check my time-off balance in WFM Buddy?

You can request time off and check your current time-off balance directly within WFM Buddy. The app also shows the status of your pending requests.

### Is WFM Buddy available for Android devices?

Based on the provided data, WFM Buddy is currently only supported on iPhone and iPod devices. There is no mention of Android compatibility.

### What is the age rating for WFM Buddy?

WFM Buddy has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals.

### Who enables my access to WFM Buddy?

Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator. Some features may also be disabled by your administrator.

## Version history (last 5 releases)

### 1.54 — 2026-07-05

Support for MU week date.

### 1.52 — 2026-05-27

Supporting timeoff limits, multiple gui improvements.

### 1.51 — 2026-03-17

Minor fixes.

### 1.50 — 2026-03-04

Small fixes for iOS.

### 1.49 — 2026-02-08

fixed issue with notifications

## Apps similar to WFM Buddy

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| --- | --- | --- | --- |
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| [Workforce Mobile](https://appshunter.io/ios/app/workforce-mobile/id1216887220) | 3.1 (29) | Free | Productivity |
| [Employee Engagement Manager](https://appshunter.io/ios/app/employee-engagement-manager/id1447792372) | 3.3 (2,024) | Free | Productivity |
| [MaintainX Work Orders](https://appshunter.io/ios/app/maintainx-work-orders/id1437854484) | 4.9 (5,028) | Free | Productivity |

## Related topics

[wfm](https://appshunter.io/ios/topics/wfm) · [by wfm](https://appshunter.io/ios/topics/by-wfm)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*