# WFM Innerview — user reviews > 63 indexed App Store user reviews of WFM Innerview by WFM Online, Inc., rated 2.90/5 from 112 ratings. - Source: https://appshunter.io/ios/app/wfm-innerview/id1455687609/reviews - App overview in markdown: https://appshunter.io/ios/app/wfm-innerview/id1455687609.md - Rating breakdown: 5★ 41 · 4★ 9 · 3★ 7 · 2★ 12 · 1★ 43 ## What do users think of WFM Innerview? Overall sentiment: negative **Pros** - 👍 Convenient for checking schedule - 👍 Discount card access - 👍 Sleek new design (mentioned by some) - 👍 Useful for Whole Foods news **Cons** - 🐛 App frequently broken/unusable - 🐛 Login issues (endless loops, errors) - 🐛 Crashing and freezing - 🐛 Slow loading times - 🐛 Inconsistent schedule display - 🐛 Forced to use Safari - 🐛 Requires login every time - 🐛 Incompatible with iOS updates - 🐛 Shift drop issues (delays, errors) - 🐛 UI/scrolling issues - 🐛 Discount card access problems - 🐛 App update required errors **Commonly reported bugs** - Login screen stuck on loading/logo - Missing asset logo - App broken since specific date - App sometimes doesn't show clicks - Slow to show clock-in times - Not showing shift times (past/present) - App crashes - 403 Forbidden errors - Schedule not loading - App won't allow download without credit card info - Bugs with timekeeping - Claim shift failed, Unsuccessful attempt, Something went wrong, Error code 500 - Long loading/pending times - Have to log in every time - Schedule screen off, cannot scroll - View more button obstructed - Always logs out - App freezes, cannot scroll/resize - Cannot access website as fix - App shows 'App Update Required' error - App not compatible with current iOS - Errors when picking up shifts - Cannot use discount card - Freezes on white screen - Endless loop of login prompts - Blank pages after login - App support says no access - Redirected to blank pages - Null reference exceptions **Most requested features** - Sync schedule to personal calendar - Request off feature - Add shifts to calendar - Landscape mode for iPad - Apple Pay / Wallet support for discount card - Opt-in for emails about weekly questions - Touch ID / Face ID login - Persistent login option ## Newest reviews (14 of 63) ### 2/5 — Doesn’t work anymore *2026-02-18, version 2.3.2* Used to be great, now it doesn’t load even if I restart my phone or even reinstall. ### 3/5 — Bugs with timekeeping *2025-08-12, version 2.2.0* There are lots of bugs with timekeeping that need fixing. Also, showing actual hours worked plus remaining projected is very much missed from the last version of Innerview. ### 2/5 — I hate the latest update *2025-07-18, version 2.2.0* I have to log in every time I want into the app and now shift drops are horrendous for me. Please revert the scheduling and shift drops back to the previous version. It has become incredibly difficult to use when shifts drop and I lose out on slots because of the delays, and errors I consistently receive. ### 2/5 — New update is terrible *2025-07-06, version 2.2.0* I have to login EVERY. TIME. The schedule screen is slightly off and can’t scroll. The view more button is obstructed my the lower task bar. ### 2/5 — Doesn’t Work *2025-05-28, version 2.1.0* The app freezes and does not let you scroll or resize the page. Therefore, you can’t see past where it cuts off information. Even worse, you can’t access the website as a temporary fix as it just directs you to download an app that doesn’t work. I’m on iOS. When I was on a stupid Microsoft garbage box at the office, the website worked there. Please fix iOS app. ### 3/5 — Update *2025-04-28, version 2.1.0* Needs an update pretty badly. The ability to add shifts to calendar would be great ### 3/5 — Requesting time off and apple wallet for discount card *2024-06-06, version 2.1.0* It’s a great app to check your schedule and for your discount card but I think the app should have a request off feature for people to request off easier and be able to see if they get the day off. Second I think you should be able to sync you’re schedule to you’re personal calendar to see you’re schedule easier without going into the app. Lastly be able to put you’re discount card into apple wallet ### 2/5 — App is practically useless *2024-05-13, version 2.1.0* Every other button press locks the screen to the point that I need to reset the app. I thought I was behind on an update, but that is apparently not the case. ### 2/5 — Hours not showing *2024-03-13, version 2.1.0* Hello can the app developer please reach back to me about this… So my schedule(s) stopped showing up on the app for about two weeks now and I’ve tried everything from uninstalling the app to logging out to refreshing the app and nothing works is there anything else I can do to have my app back working?? I even called the customer service line, still nothing also spoke with my managers about if they said they’ve never seen anything like it and basically told me to do the same things I’ve already tried. It’s frustrating because I can’t even do coverage shifts since it’s not showing up. And yes, I am being scheduled because I’ve had to write down my schedule the past two weeks because of this glitch or whatever it is in the innerview app. It just says “0hr scheduled” for every week and our schedules are put out for three weeks. ### 3/5 — iPhone 15pm no *2024-02-04, version 2.1.0* Innerview can no be use on iPhone 15 pm , please update ### 1/5 — Not reliable for ecomm *2023-07-14, version 2.1.0* The app hardly works for team members in EComm. We constantly have to call the help desk for issues with finding shifts/filters and they just tell us to redownload the app ### 1/5 — App stopped working since I updated iOS *2023-07-06, version 2.1.0* Wish I could submit a screenshot but ever since I updated my phone, the app shows a “ App Update Required The developer of this app needs to update it to work with this version of iOS. If you are the app developer you can build an update at https://gonative.io” error ### 2/5 — DOES NOT WORK WITH IOS 16.5.1 *2023-07-06, version 2.1.0* This app is usually fine and does it’s job, but I just updated my phone and now I get a page that says “the developer of this app needs to update it for it to work with this version of IOS.” Discount card, schedule, open shifts, everything I use daily is now inaccessible for an indefinite period of time. ### 1/5 — “App Update Required” with no update available *2023-07-06, version 2.1.0* It’s unethical that Whole Foods employees need to use this app to pick up shifts (i.e TO WORK), and yet the app is unusable. In other words, I have effectively been laid off just because this app doesn’t work. Someone needs to answer for this. ## Most critical reviews (10 lowest-rated) ### 1/5 — stopped working *2026-02-22, version 2.3.2* after i login it has just become stuck on the “you’re amazing” loading screen, but the logo isn’t even loading, there’s just the “?” for the missing asset. it’s been like this for a week now and after redownloading too ### 1/5 — App broken, forced to use Safari instead *2026-02-21, version 2.3.2* App worked on Tuesday, broken since Wednesday. Tried updating, uninstalling, and reinstalling multiple times since. All I see is a logo-less "You are amazing" loading screen. ### 1/5 — Apps needs work *2026-02-15, version 2.3.2* This app sometimes doesn’t show that you clicked in, it’s very slow to that. And now it’s not showing any one my shift times past and present, logged out, killed app, nothing. It’s been slow to show your clock in times for years, please fix it, I’m just now writing review. UKG was always quick. ### 1/5 — TM *2026-01-26, version 2.3.2* Can’t access the app . Why can I only use the app when it feels like opening. It’s crazy that I can’t even see my schedule ### 1/5 — Can we update this app? *2026-01-17, version 2.3.2* I only log on to get my tm ID and to check the schedule. But this app always crashed. After I checked the schedule and logged out, I never could log back in right away, I would have to either restart my phone, or wait until the next day to log back in. One day I was showing the new team member about the app and what they could do with it. It was so embarrassing that the app didn’t work when I was showing them. The kronos kept showing 403 forbidden… it’s been like this for years! ### 1/5 — What a joke of an app! Schedule and clock-ins/outs don’t ever update correctly *2026-01-11, version 2.3.2* If only Jeff Bezos had a little more money, maybe we could get an app that functions properly. /s 🙄🙄🙄 Would give less than one star if I could. ### 1/5 — App not loading *2025-10-29, version 2.3.1* Every time I try to see my schedule I’m either logged out for what ever reason or it is flat out not loading up the bugs need to get fixed i world greatly appreciate it ### 1/5 — Please fix the app, for picking up shifts! *2025-07-25, version 2.2.0* There were no problems at all picking up shifts before. With this new update there are problems everywhere. Messages include: Claim shift failed, Unsuccessful attempt, Something went wrong, Error code 500, and there are also very long loading times, very long pending times, etc. It’s been like this for weeks now. Please fix this. ### 1/5 — Signing out *2025-07-05, version 2.2.0* Idk why this update always logs me out stupid update change it ### 1/5 — I CANT SEE MY SCHEDULE. *2024-07-19, version 2.1.0* I HAVE AN IPHONE 15 PLUS AND THE INNERVIEW APP OUT OF NO WHERE JUST STOP SHOWING MY SCHEDULE. HOW AM I SUPPOSED TO SEE WHAT DAYS I WORK? ## Most praised reviews (10 highest-rated) ### 5/5 — Landscape for iPad *2023-10-08, version 2.1.0* Hi Team, can we get a landscape version for this app? ### 5/5 — Update needed for IOS *2023-07-07, version 2.1.0* Please update ***UPDATED**** Thank you for same day update ### 5/5 — App update *2023-07-06, version 2.1.0* I like the app… It’s convenient for what I need to do as far as checking schedule and requesting days off… But today I went to check my future schedule and put in a request, and the app won’t open… It says that the current status of the app isn’t compatible with with the current iOS software update… ### 5/5 — Love the improvements *2020-04-16, version 2.0.4* Just released a new and broken app! Please fix. ***Update*** Initially when I update the app it would not display even after restarting my phone. After a day or so the app magically started working for me. I love the new design and works great!! ### 5/5 — Looks and works great! *2020-04-14, version 2.0.3* This new version is really sleek and everything is very accessible. I like the search function for benefits and discount info. Thanks for the upgrade! ### 5/5 — Awesome *2019-10-01, version 1.0.3* I can take a screenshot of my TM discount barcode and keep it on my phone so I don’t have to carry around my card anymore. Awesome. ### 4/5 — Terrible *2025-09-01, version 2.2.0* Having issues seeing my schedule . I was told to delete and try again well now it won’t allow me to get the App without credit card info but it refuses the current one I guess because of the low balance currently on it. This is pure garbage. ### 4/5 — Sync with personal Calendar please *2024-08-19, version 2.1.0* I think that the 4 point suggestions would be very efficient ### 4/5 — Important *2023-07-06, version 2.1.0* The app needs updating it’s not working ASAP ### 4/5 — It’s great, now how can we help improve it? *2020-11-24, version 2.0.4* My supervisors at TSQ say that this app is still in BETA and that surprised me at first. In truth, if we looked at everything in life as if it were in that state, improvements would never be second rate. I have spoken with Andrew McCann about some items and look forward to hearing from him soon. Is there a way to opt in for emails to my personal account so that I may know what the “weekly question” is going to be about? Cake MixiM --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*