# WH2o > Winter Haven Water utility account management and conservation program information. (iPhone/iPad app by Smart Energy Systems LLC.) - Source: https://appshunter.io/ios/app/wh2o/id1497201979 (this page in markdown: same URL + `.md`) - Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242) - Category: Business, Utilities - Price: Free - Rating: 4.69/5 from 1,344 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 67 MB - Languages: English - Released: 2020-02-19 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wh2o/id1497201979/reviews.md ## What is WH2o? Welcome to your upgraded City of Winter Haven App! We’ve introduced an all-new enhanced user experience with improved navigation, performance enhancements, and a refreshed interface to make managing your utility account easier than ever. ## Key features - View water usage history - Receive outage notifications - Access past and current bills - Explore conservation programs - Find rebate information ## What do users think of WH2o? Overall sentiment: neutral **Pros** - 👍 Excellent customer service - 💡 Useful app features **Cons** - 🐛 Frequent login issues - 🔍 Lack of user-friendly interface - ⏱️ Slow performance **Commonly reported bugs** - Payment processing errors - Incorrect billing information displayed **Most requested features** - Add autopay option - Improve payment scheduling - Provide more detailed billing information ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/wh2o/id1497201979/reviews.md ### 1/5 — App is not working *2026-06-04* I’ve tried multiple times to use this app and have had no luck. When I try to open the app it says that it’s under construction. ### 1/5 — App doesn’t work *2026-05-29* Tried to download app and open. There is a statement that it isn’t ready. Also it says Business when I am a residential customer. Guess I won’t use the app ### 1/5 — Not user-friendly! *2025-11-14* Every month I have to re-enter my information or ask for a new password. It’s ridiculous! ### 5/5 — awesome *2025-06-29* awesome ### 5/5 — Patient *2025-04-08* Amber was great stayed with me till the action I needed was complete ! ### 5/5 — ADD AUTOPAY *2024-08-19, version 2.0* ADD AUTOPAYYYYYYYY ### 5/5 — Not working well *2024-05-13* Wasn’t able to pay my bill till 5 days later must be an issue on app ### 5/5 — Payment day *2023-07-23* You should include the day you want the payment for. For example, my payment is due on the 28th and I am necessarily paying on the 23rd. Last month, I was late 3 days because my water bill hadn't arrived and I already had to pay interest. I want a pre-scheduled payment, something you should allow ### 5/5 — Slow *2023-06-30* Slow ### 1/5 — Useless *2022-08-19* The app has told me that I owe $114 for three months. The app will not allow me to change the amount that I pay. When I called the City of WH they said people have complained about that and I should stick with using the website. Fix the app or disable it. ## Frequently asked questions about WH2o ### What can I do with this app? This app allows you to manage your Winter Haven Water account. You can view your past and current water usage, check your bills, and receive notifications about planned and unplanned water outages. ### How do I find information about saving water? The app features a section dedicated to the water conservation program. Here, you can learn about incentives and rebates available to help you save money and water. ### Is this app free to use? Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned. ### What kind of notifications can I expect? You will receive direct notifications regarding planned and unplanned water outages. This ensures you are informed about any disruptions to your water service. ## Version history (last 5 releases) ### 3.0 — 2026-06-29 • Enhanced user experience and modernised design • Improved app performance and stability • Streamlined navigation for easier access to key feature • Invite guest user to manage your account. • Bug fixes and usability improvements ### 2.2 — 2026-04-23 This update includes bug fixes and a few small performance improvements. ### 2.1 — 2025-05-16 This update includes bug fixes and a few small performance improvements. ### 2.0 — 2024-03-02 This update includes bug fixes and a few small performance improvements. ### 1.9 — 2024-02-09 This update includes bug fixes and a few small performance improvements. ## Apps similar to WH2o | App | Rating | Price | Category | | --- | --- | --- | --- | | [Stambaugh Inc](https://appshunter.io/ios/app/stambaugh-inc/id6447637861) | — | Free | Business | | [Edison Association Management](https://appshunter.io/ios/app/edison-association-management/id6443485515) | 3.0 (3) | Free | Business | | [Highland Community Mgmt](https://appshunter.io/ios/app/highland-community-mgmt/id6503638895) | 5.0 (1) | Free | Business | | [TECO Hub](https://appshunter.io/ios/app/teco-hub/id6759457520) | — | Free | Business | | [Compassion Animal Hospital](https://appshunter.io/ios/app/compassion-animal-hospital/id6447080129) | 3.0 (2) | Free | Business | | [Prime HOA](https://appshunter.io/ios/app/prime-hoa/id6503680212) | — | Free | Business | ## More apps by Smart Energy Systems LLC - [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468) - [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334) - [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284) - [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281) - [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723) - [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404) All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242 ## Related topics [winter haven water](https://appshunter.io/ios/topics/winter-haven-water) · [city of lynn haven](https://appshunter.io/ios/topics/city-of-lynn-haven) · [hopton](https://appshunter.io/ios/topics/hopton) · [dalton utilities](https://appshunter.io/ios/topics/dalton-utilities) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*