# Whalen Premier Fireplace > Bluetooth remote control for Whalen Premier electric fireplaces. (iPhone/iPad app by Whalen LLC.) - Source: https://appshunter.io/ios/app/whalen-premier-fireplace/id1513843560 (this page in markdown: same URL + `.md`) - Developer: [Whalen LLC](https://appshunter.io/developer/1222344168) - Category: Utilities - Price: Free - Rating: 2.00/5 from 31 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 44 MB - Languages: American English, French (France), European Spanish - Released: 2020-06-12 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/whalen-premier-fireplace/id1513843560/reviews.md ## What is Whalen Premier Fireplace? Easily connect your Whalen Premier electric fireplace to your smartphone or tablet via Bluetooth. The app allows you to fine-tune the fireplace to your liking and comfort level. With this app you can: - Turn the fireplace on or off - Set the heater thermostat to 62-82°F or 17-27°C - Change the temperature unit to °F or °C - Operate with or without heater on - Change the color of the flames among 6 different settings - Adjust the speed of the flames from 6 different levels - Adjust the flame brightness from 6 different levels - Set the auto-off timer from 30 minutes to 6 hours - Customize the name of the fireplace for easy recognition - Enable or disable the fireplace to connect to Bluetooth automatically on app startup - Supports English, Spanish and French languages ## Key features - Remote on/off control - Adjustable thermostat (62-82°F / 17-27°C) - Customizable flame color, speed, and brightness - Set auto-off timer - Change temperature units (°F/°C) - Multi-language support ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/whalen-premier-fireplace/id1513843560/reviews.md ### 3/5 — App is garbage *2024-11-20* Great product. But no BT app does not work. Seems to be a wide issue with many costumers ### 1/5 — App doesn’t work *2024-01-30* Just got my fireplace two weeks ago and the app worked great the first week. Now , it says there are no devices. ### 1/5 — It’s annoying that *2024-01-14* My phone won’t connect ### 1/5 — App is substandard *2023-12-10* The Whalen Premier Fireplace app is very buggy. Most of the time when I try and open the app, the Home Screen appears and immediately closes. I have deleted the app and reinstalled it in hopes of fixing the issue but this has not worked. It is obvious that the company needs to invest resources in the app to improve it. The fireplace itself has been great. ### 4/5 — Control at your finger tips *2023-05-06* It is nice not having to keep track of the remote !! The only thing I would change ( not sure it is even possible ) but can we get an option of changing the volume … or control the volume of the beep???? If someone falls asleep and we try to change the temp or turn it off or on … the beep is loud and wakes them up …. ### 1/5 — Not working *2022-12-23* Just purchased the fireplace and the temp is reading a blinking 88 and even when I unplug and wait 5 min it doesn’t work bit resumes blinking super frustrated!! Need assistance **Developer response:** We are sorry you are having difficulty with our application. Please call our customer support number at 866-942-5362 for help in getting your application working perfectly. Thank you ### 1/5 — Doesn’t work *2022-12-05* App doesn’t work. Even though I saw the bad reviews, I was really hoping that it would work. But it doesn’t so delete. **Developer response:** We are sorry you are having difficulty with our application. Please call our customer support number at 866-942-5362 for help in getting your application working perfectly. Thank you ### 5/5 — App works but hate the beeping sound *2022-11-16* Can you add an option to removing the beeping sound every time we change the setting. It beeps louder than my tv. ### 1/5 — Won't connect to Bluetooth *2022-02-16* Useless app **Developer response:** We are sorry you are having difficulty with our application. Please call our customer support number at 866-942-5362 for help in getting your application working perfectly. Thank you ### 1/5 — Does not work *2022-01-26* I was forced to download the app - my dog found the remote. It doesn’t work at all. It cannot even find the fireplace. I spent too much time trying to scan - and was not able to get any results. I deleted the app. Such a shame - I love my fireplace. **Developer response:** We are sorry you are having difficulty with our application. Please call our customer support number at 866-942-5362 for help in getting your application working perfectly. Thank you ## Frequently asked questions about Whalen Premier Fireplace ### What can Whalen Premier Fireplace control? Whalen Premier Fireplace allows you to turn your electric fireplace on or off, set the thermostat between 62-82°F (17-27°C), change flame color, speed, and brightness, and set an auto-off timer from 30 minutes to 6 hours. ### Does Whalen Premier Fireplace have ads? No, Whalen Premier Fireplace is ad-free, providing an uninterrupted user experience. ### What devices is Whalen Premier Fireplace compatible with? Whalen Premier Fireplace is available for iPhone and iPad devices. ### How often is Whalen Premier Fireplace updated? The latest version is 1.1.6, last updated on November 2, 2025. Updates are provided to ensure continued functionality and potential new features. ### What languages does Whalen Premier Fireplace support? Whalen Premier Fireplace supports English, Spanish, and French languages, making it accessible to a wider user base. ### What is the age rating for Whalen Premier Fireplace? Whalen Premier Fireplace has an age rating of 4+, indicating it is suitable for users of all ages. ### Can I customize the name of my fireplace in the app? Yes, you can customize the name of your fireplace within the app for easy recognition and management, especially if you have multiple devices. ### What is the user sentiment for Whalen Premier Fireplace? Based on 31 ratings, Whalen Premier Fireplace has an average rating of 2.0 stars. This suggests that users have experienced some issues or dissatisfaction with the app's performance or features. ## Version history (last 5 releases) ### 1.1.6 — 2025-11-02 Bug fixes and performance improvements ### 1.1.5 — 2024-11-11 Bug fixes and performance improvements ### 1.1.4 — 2023-07-20 Bug fixes and performance improvements ### 1.1.3 — 2023-05-23 Bug fixes and performance improvements ### 1.1.2 — 2023-04-04 Bug fixes and performance improvements ## More apps by Whalen LLC - [Whalen Bluetooth Fireplace](https://appshunter.io/ios/app/whalen-bluetooth-fireplace/id1222344169) - [Bayside Bluetooth Fireplace](https://appshunter.io/ios/app/bayside-bluetooth-fireplace/id1368923683) All apps by Whalen LLC: https://appshunter.io/developer/1222344168 ## Related topics [napoleon fireplace](https://appshunter.io/ios/topics/napoleon-fireplace) · [touchstone fireplace](https://appshunter.io/ios/topics/touchstone-fireplace) · [Built app](https://appshunter.io/ios/topics/built-app) · [afire fireplace awp](https://appshunter.io/ios/topics/afire-fireplace-awp) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*