# WhatColors: AI Face Try On — user reviews

> 375 indexed App Store user reviews of WhatColors by Shlag, rated 4.15/5 from 1,051 ratings.

- Source: https://appshunter.io/ios/app/whatcolors-ai-face-try-on/id6478835459/reviews
- App overview in markdown: https://appshunter.io/ios/app/whatcolors-ai-face-try-on/id6478835459.md
- Rating breakdown: 5★ 731 · 4★ 85 · 3★ 56 · 2★ 18 · 1★ 161

## What do users think of WhatColors?

Overall sentiment: negative

**Pros**

- 🚀 Accurate color analysis
- 💡 Helpful for finding the right colors
- 👍 Easy to use

**Cons**

- 🐛 Inconsistent results
- 💰 Expensive subscription
- 🔒 Requires payment or referrals to access features
- 👎 Doesn't save results

**Commonly reported bugs**

- App crashes after payment
- Referral system doesn't work as expected
- Incorrect color analysis

**Most requested features**

- Option to reuse previous scans without additional payment
- More detailed color recommendations
- Ability to compare multiple scans

## Newest reviews (20 of 375)

### 1/5 — Don’t believe the ads

*2026-03-27*

It doesn’t work how they suggest it does from the ads.

**Developer response:** Hello, 

Thank you for your time and feedback. 

We're sorry to hear that you're not finding the expected result. 

We're constantly in the process of making the product evolve, as it matches your expectations. 
We're updating the product on a weekly basis, so feel free to update and see if it fits your needs better!

### 1/5 — Can’t do it

*2026-03-26*

I download this app to see my good outfit, palette and makeup palette and just color palette for me in general. But what made me mad is I had to pay for it and it was something a lot of money yearly and I didn’t have the money to do that, and it would only show me two things out of my color palette, which was really annoying. They should upgrade this and maybe they should have it to where it’s free and where they can do it better I’m sorry, but this is just my opinion

**Developer response:** Hello, 

Thank you for your time and feedback. 

We’re sorry the app didn’t meet your expectations. WhatColors offers a personalized color analysis powered by AI models we continuously refine, which is why it comes at a cost but we hear you that the value needs to be felt immediately.

Please update to the latest version to enjoy the latest features and improvements, we often refine the pricing model to allow people to benefit from the app.

Whatcolors Team

### 1/5 — Photos

*2026-03-20, version 2.5.28*

Every time I took a photo for color analysis it kept saying that it wasn't working no matter what I look like an it won't work cause I have naturally long lashes and it thinks it's make up

### 1/5 — Colors

*2026-03-14, version 2.5.27*

There aren’t 100s of hair colors to try. It’s like 8

### 1/5 — DONT DOWNLOAD

*2026-03-08*

This app is very horrible, I didn’t have it for a full day and it is still trying to take money out of my bank account. I have tried to inactive it and it won’t let me. Just go to the people that actually do it. Don’t use a stupid app.

**Developer response:** Hello, 

Thank you for your time and feedback. 

We’re sorry the app didn’t meet your expectations. WhatColors offers a personalized color analysis powered by AI models we continuously refine, which is why it comes at a cost but we hear you that the value needs to be felt immediately.

Please update to the latest version to enjoy the latest features and improvements, we often refine the pricing model to allow people to benefit from the app.

Whatcolors Team

### 1/5 — You have to pay for everything

*2026-03-06*

It’s not worth it almost everything is locked behind a subscription, stupid considering this is literally chatgpt and you can do this for free without their app on any ai

**Developer response:** Hello, 

Thank you for your time and feedback. 

We’re sorry the app didn’t meet your expectations. WhatColors offers a personalized color analysis powered by AI models we continuously refine, which is why it comes at a cost but we hear you that the value needs to be felt immediately. 

Please update to the latest version to enjoy the latest features and improvements. 

Whatcolors Team

### 1/5 — Dosent do what it claims

*2026-03-06*

Don’t waste your money .

**Developer response:** Hello, 

Thank you for your time and feedback. 

We’re sorry the app didn’t meet your expectations. WhatColors offers a personalized color analysis powered by AI models we continuously refine, which is why it comes at a cost but we hear you that the value needs to be felt immediately.

Please update to the latest version to enjoy the latest features and improvements.

Whatcolors Team

### 1/5 — Nothing like the ads

*2026-02-24, version 2.5.26*

MONEY GRAB!!! It is NOTHING like the ads… WASTE OF MONEY!!!!

### 1/5 — Scam

*2026-02-22*

Refund me my money

**Developer response:** Hi, we're truly sorry you felt the app wasn't worth it , that's not the experience we want for anyone.

Unfortunately refunds are handled directly by Apple and are outside of our control as a developer. You can request one quickly through Apple's support at reportaproblem.apple.com. It usually only takes a few minutes.

Whatcolors team

### 1/5 — Its so bad it shows you only two colours if you don’t pay and they are not even correct

*2026-02-18, version 2.5.25*

.

### 1/5 — This app sucks

*2026-02-15, version 2.5.25*

Useless

### 2/5 — Inconsistent

*2026-02-13*

The app only correctly typed me once. I experimented with using the same photo to type multiple times and nearly every time was a different answer. Not reliable for accurate color typing

### 1/5 — cash grab. doesn’t work

*2026-02-13*

it charges a subscription for results, and every time i exited it would crash.

**Developer response:** Hi, thank you for taking the time to leave a review,  we genuinely read every one.

We're really sorry about the crashes, that's simply not acceptable and not the experience we want for anyone. We will investigate this, could you share your device model and iOS version and we'll get on it right away.

On the subscription, WhatColors offers a personalised color analysis powered by AI models we continuously refine, which is why it comes at a cost. We hear you that the value needs to be felt immediately, and we're working hard every week to make that clearer from the first session.

We'd love a second chance to show you what it can do once the crash is fixed.

WhatColors Team

### 1/5 — Disappointing

*2026-02-06, version 2.5.25*

Not as advertised.

### 1/5 — I would rate this a zero if that was an option

*2026-02-01*

This company screwed with my money telling me I was only going to pay a dollar a week and so did my Apple Pay and now they screwed me over by making me pay 32 dollars. I read the description before paying and no where did it say that I was going to pay an additional 31 dollars

**Developer response:** Hi, thank you for taking the time to leave a review,  we genuinely read every one.

We're truly sorry about this experience. A surprise charge is never okay and we completely understand why you're frustrated. This is not how we want anyone to feel about WhatColors.

We'd like to look into this personally and urgently. Please reach out to us at with your purchase details and we'll investigate right away.

For the charge itself, since all billing goes through Apple, you can also request a review of your purchase directly at reportaproblem.apple.com - they handle refunds quickly and are your fastest route to a resolution.

Again, we're sorry. This matters to us and we want to make it right.

WhatColors Team

### 1/5 — Use ChatGPT instead.

*2026-01-31, version 2.5.25*

The cost of this app for what it does is crazy and not in a good way. ChatGPT gave me the same results, with better descriptions and details. Just use ChatGPT!

### 1/5 — Fraud

*2026-01-28*

The only way to access the features in their advertisements is supposedly through a subscription, but the catch is those features don’t exist. What a money-grubbing scam!

**Developer response:** Thank you for your feedback, and we're sorry this was your experience. 

We take this kind of concern seriously, our advertised features do exist in the app, but we recognize that if the path to accessing them isn't clear, it feels like a broken promise. We're working on closing the gap between what we show and what users find on day one. 

Our product evolves week over week, and we want every subscriber to feel the value immediately. Please reach out to our support team, we want to make this right.

Whatcolors Team

### 1/5 — Won’t let me sign in

*2026-01-17, version 2.5.23*

When I first got this app I thought it might be good but I wasn’t even able to sign in who could possibly create a app like this it’s common sense someone absolutely slept through tech class

### 2/5 — This app sucks

*2026-01-16, version 2.5.23*

OK, so first off I couldn’t even try to download 10 photos of me and photos and I thought I was a problem you know lighting wrong wearing makeup smiling you know and I tried like 10 more times nothing I tried to put my hair up my hair down my hair to the side it just doesn’t work, but I didn’t want to give it a one just in case I was just doing a certain thing wrong. I would kind of feel bad if I like I was a problem, lol which I’m probably not but just in case and it keeps making me sign in every time, I use it with Apple, so that also really sucks

### 1/5 — Horrible

*2026-01-13, version 2.5.23*

Waste of time and money.

## Most critical reviews (10 lowest-rated)

### 1/5 — SCAM

*2026-07-02*

I clicked on the trial to try it free for a week, which is $0.79, and I was happy to pay that, but this app took $40.99 out of my bank account without me realising. I have requested a refund from Apple Support, and it will take two to four days to process, but I want the creators of this app to be aware of the situation I am in and the fact that other people may be experiencing this. 
In the fine print below the purchase, it said nothing about spending $40.99, and the only price was $0.79 a week. I want my money back, and I want the app creators to make sure that people can select their payment. Not only did I get money taken from my account unwillingly, the app didn’t work as advertised.

### 1/5 — Horrible

*2026-06-15, version 2.6.6*

It charged me $30 for no reason it still charged me when I canceled all subscriptions and deleted the app.

### 1/5 — No lo recomiendo

*2026-06-09, version 2.6.6*

Realmente estaba buscando una aplicación que me ayudara a elegir  oufit pues por qué ya con mi estilo no me encuentro, pero esta aplicación lo que hace es que compara tu foto con imágenes que ya tiene guardada, en realidad no te evalúa tu tipo de cuerpo ni estilo etc, eso si si te ayuda a escojer que tipo de colorimetria eres . Pero no pague la membresía.

### 1/5 — Not happy with color analysis: WhatColors

*2026-04-28*

Not happy with having to pay $30 & not even be able to try a new color & hairstyle together to see if I’d like it. Not worth the $30 AT ALL!! DO NOT GET!! Also, doesn’t have an option to cancel yearly so that I don’t get charged next year. Please help me.

### 1/5 — App doesn’t work!! And charges you!!

*2026-04-18*

It’s a complete scam!!!!!!

### 1/5 — HORRIBLE

*2026-04-18, version 2.6.2*

don't download this it doesn't work scrutiny i try to use the hair color feature it says the picture isn't compatible and I've tried EVERYTHING. absolutely terrible. 1 star bc i can't give zero.

### 1/5 — Not Worth It

*2026-04-11, version 2.6.2*

Found on TikTok, definitely low quality, cheaply produced. Photos rarely work, states it is not the right quality. 100% Not as advertised. Clicked the link to contact, but no contact exists. It’s a waste.

### 1/5 — Pessimo

*2026-04-10*

Não funciona direito

### 1/5 — Horrible

*2026-04-08, version 2.6.1*

Options for hair colour are yellow, orange and purple? Have the developers been smocking something? Doesn’t recognise the face on the photo 😡. Hair styles very limited. One word -is rubbish

### 1/5 — Waste of money!

*2026-04-02*

This app will not accept any photo I submit. I tried different angles, lighting and it keeps saying it cannot detect anything. After multiple attempts I just gave up. Also find it frustrating there is no brown color options when using the hair color. Don’t waste your money this app is terrible!

## Most praised reviews (10 highest-rated)

### 5/5 — Des conseils plus que personnalisés

*2025-06-08*

l’app est top, il y a tellement de choses entre les conseils couleurs, des conseils pour s’habiller, comment assembler ses vêtements et surtout voir tout ce qu’on possède c’est ouf. l’app a super évolué en quelques mois !

### 5/5 — Gorgg

*2025-05-03, version 2.5.3*

Wonderful work!!

### 5/5 — Haven’t ow

*2025-04-05, version 2.3.0*

Hugh

### 5/5 — Accurate

*2024-12-28, version 2.0.0*

I think this is one of the better ai colour analysis app.  I believe it is accurate.

### 5/5 — Not recomended

*2024-12-12, version 1.4.2*

Its okey to paid it but after i paid it still same, cannot generating my picture. I try to repeat with another selfie but still same. Cant generating photo. Can you fixed it. Thanks

### 5/5 — Muy buena app

*2024-10-09, version 1.4.1*

Muy buena app

### 5/5 — Like it

*2024-09-11*

Everything nice

### 5/5 — Review

*2024-09-05*

Great one

### 5/5 — Good

*2024-07-25*

Good

### 5/5 — nail colors + color season

*2024-07-17*

I spend 3 hours before going to the nail salon choosing what color I should get my nail palette. the app uses ur season to help u choose what nail color would be best on u, and so far the results are all pretty

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
