# Whatnot: Shop, Sell, Connect — user reviews > 5,465 indexed App Store user reviews of Whatnot by Whatnot Inc., rated 4.70/5 from 1,009,558 ratings. - Source: https://appshunter.io/ios/app/whatnot-shop-sell-connect/id1488269261/reviews - App overview in markdown: https://appshunter.io/ios/app/whatnot-shop-sell-connect/id1488269261.md - Rating breakdown: 5★ 882,769 · 4★ 59,317 · 3★ 26,505 · 2★ 10,471 · 1★ 30,496 ## What do users think of Whatnot? Overall sentiment: mixed **Pros** - 💎 Great app for collectors - 🤝 Wonderful community - 🔍 Easy to find and buy items - 🚚 Good shipping and packaging - 🤑 Decent prices on collectibles **Cons** - 🐛 Buggy and crashes frequently - 🤖 Poor customer service and support - 🤔 Confusing and unintuitive interface - 💰 Exorbitant shipping costs for international users - 🔒 Lacks buyer protection and verification **Commonly reported bugs** - Frequent app crashes and freezes - Issues with verifying accounts and addresses - Inconsistent and unreliable notifications - Bidding process can be glitchy and confusing - Syncing issues between web and mobile versions **Most requested features** - Improved search and filtering options - Better inventory management for sellers - Ability to leave reviews for sellers - Streamlined payment and payout process - More categories beyond just collectibles ## Newest reviews (16 of 5,465) ### 4/5 — Whatnot peu mieux faire *2026-08-26* Au top par contre ce système de ne pas pouvoir annuler la vente au cours de live en cas d’erreur de taille ou bug pas top du tout. Les articles à ce jour sont de très bonnes qualités. Je mettrais 8/10 à ce site ### 4/5 — Sympa *2026-08-26* Bon Site d enchere un peu addictif beaucoup de marchandise d anciennes collection pour les vêtements, chaussures et quelques pépites sur l outillage parfums et colis perdus mais il faut beaucoup de patience pour trouver les bons articles…. Attention bien comparer les prix avec les autres sites marchands on ne fait pas toujours des affaires ### 3/5 — Be careful of counterfeit products *2026-08-20, version 26.34.5* I recently bought a Stanley 40oz mug and it is definitely a counterfeit. It’s very nicely made, but the illustrations are in gibberish. The box itself is very convincing as well. Whatnot needs to step up policing how product are represented and compensate buyers who get ripped off. ### 2/5 — what not *2026-08-20, version 26.34.0* it’s ok but unfortunately alot sellers on the app send out things that are not right and when you have to report that it can also affect your account which i find frustrating as a constant buyer ! but the app is needs to protect its buyers a bit better and really needs to improve that ! ### 4/5 — Opinion *2026-08-20, version 26.34.0* From the shopper POV- it seems different than just buying items from an app- it gives you the chance to find unique items, bargain for a deal, and gives you the opportunity to source things for your personal use or for your business. You have the ability to build new relationships and grow if that’s what you choose to do. ### 5/5 — The best! *2026-08-20, version 26.34.0* Literally the best mesh shorts around! I have over 40+ pair myself! Love them ### 5/5 — Honestly *2026-08-20, version 26.34.0* It really is a wonderful app, great opportunities and auctions And if there is anything shady from the sellers, Whatnot is quick to correct it. I would recommend this app to anyone. ### 5/5 — Mkt prices *2026-08-20, version 26.34.0* I hope whatnot starts to get noticed on all mkts and also would be great if they were listed on WorthPoint. ### 5/5 — Must join *2026-08-19, version 26.34.0* Great prices for auction sales ! What not is fantastic at helping and solving any problems sellers are great and products are top quality ! ### 5/5 — Loveeee it *2026-08-19, version 26.34.0* So addicting but so good!! Great deals!!’ Great people ### 5/5 — My honest review *2026-08-19, version 26.34.0* The app seems to work very well and have not noticed any bugs or glitches. It does tend to get addicting as sales and deals never end. The givvys are always a plus who doesn’t like free stuff! Over all very happy Thanks Mr_Murphy_Man ### 5/5 — Best place to shop *2026-08-19, version 26.34.0* I have been buying for the last seven months I’m addicted to it. I don’t do drugs. I don’t drink, but I do what not but I will say this every place. I thought I don’t have a bad thing to say about it and if I do I still give them five stars because they’re doing a service for me and sometimes I get really great deals so if you’re not shopping ### 5/5 — Awesome! *2026-08-19, version 26.34.0* Fun stream. Sometimes you win big, sometimes you don’t. That’s what makes it fun and exciting. ### 5/5 — Amazing *2026-08-19, version 26.34.0* So happy I downloaded this app, many great finds but be careful it’s highly addictive!!!! ### 5/5 — Whatnot refund policy *2026-08-19, version 26.34.0* Whatnot has best customer service on the internet, if I need a sales tax taken off they do it, if I have any problems they take care of me, great for buyers ### 4/5 — Beautiful *2026-08-19, version 26.34.0* Thank you for a beautiful platform for us ppl to buy things at affordable prices… ## Most critical reviews (10 lowest-rated) ### 1/5 — Appli à éviter, garder votre temps et votre argent *2026-08-20* Whatnot c’est un monde à part. Trop de vendeurs malhonnêtes et d’acheteurs naïfs. Beaucoup de contrefaçons, personne n’est capable de s’en rendre compte, mais si quelqu’un le faire remarquer alors les gens vont se battre dans les commentaires sur les lives pour soutenir le vendeur, sans raison valable. Et évidemment finir par acheter du faux et même mettre des avis 5 étoiles. C’est du grand délire cette appli. Les vendeurs ne savent pas ce qu’ils vendent, ne reconnaissent par leurs fautes même face aux preuves. Et pour finir Whatnot avantage les vendeurs sans chercher à faire ce qui est juste. Le seul but est faire du chiffre et donc prendre des commissions, même si ça veut dire laisser faire. J’ai eu des problèmes avec la moitié de mes commandes... Application chronophage et addictive, à éviter. Vous finissez vite par acheter des produits dont vous n’avez même pas besoin, pour le "fun". **Developer response:** La vente de contrefaçons est contraire à nos règles, et nous prenons très au sérieux les signalements d'articles contrefaits. Si vous recevez un article que vous estimez ne pas être authentique, veuillez signaler directement le vendeur ou l'annonce dans l'application afin que notre équipe puisse mener une enquête. Vous pouvez également contacter notre service client via l'application pour obtenir de l'aide concernant tout achat ayant posé problème. ### 1/5 — rude app should not have to verify who I’m to sell my personal items *2026-08-20, version 26.34.5* I have a right to sell without verification of who I am they stay away from what not they make you apply just to sell your personal items and flash a id all because a paranoid customer cries fraud now every one has to show there face over selling a piece of clothing or a piece of paper with Pokémon on it omg terrible service to be told how to sell your belongings pathetic ### 1/5 — You get banned for no reason *2026-08-20, version 26.34.0* Dumb app. This happened when I simply put my address and I tried to appeal and they reject it for no reason as well, I can’t even make another account. Stupidity ### 1/5 — Bad app go to eBay instead *2026-08-19, version 26.34.0* This app is full of scammers and I’ve had two seperate occasions where I didn’t even receive the card they pulled for me they just keep it and sell it off for themselves then the app refuses to help you ### 1/5 — Refunds are a pain *2026-08-19, version 26.34.0* Check seller reviews because getting a refund takes so long almost a month 😩 ### 1/5 — Horrible service with worse customer support *2026-08-19, version 26.34.0* This is just the modern day tech swap meet. Overpriced junk with a few good sellers fill this app. Most sellers customer service is non existent and the support team from WhatNot does nothing to help you with any issue that arises, even the valid ones. You’re better off spending your money elsewhere. ### 1/5 — Scammed *2026-08-19, version 26.34.0* I paid for stuff from a verified seller with a lot of sales and it never showed up and when I disputed it in January with whatnot they said it would just take a few weeks and still nothing with nobody to contact. Use at your own risk ### 1/5 — Awesome *2026-08-19, version 26.34.0* Such high end products with great prices! ### 1/5 — Scam/Horrible *2026-08-19, version 26.34.0* Worst app ever. Expect to get ripped off and no help from customer service. Horrible they can get away with it too. ### 1/5 — No customer service *2026-08-15, version 26.33.5* No customer service don’t waste your time ## Most praised reviews (10 highest-rated) ### 5/5 — Brealix *2026-08-23* Verkaufe hier ab und zu meine Schätze an Pokemonkarten auf Whatnot. Ich liebe diese Plattform ob Kauf oder Verkauf alles super einfach und unkompliziert. Hier findet jeder was ❤️ ### 5/5 — Really good app! *2026-08-20, version 26.34.5* Great app! Have never run into any issues with this app. ### 5/5 — App Great *2026-08-20, version 26.34.5* Great app lots of items at discounted prices ### 5/5 — super easy *2026-08-20, version 26.34.5* i fricken love this app ### 5/5 — Fantastic *2026-08-20, version 26.34.5* Unbeatable prices! You just have to be quick with the swiping lol. ### 5/5 — 100% worth downloading *2026-08-20, version 26.34.5* #1 live selling platform ever for sellers and viewers 💚 ### 5/5 — Decent *2026-08-20, version 26.34.0* Good prices on clothes/shoes fast shipping and very reliable ### 5/5 — Customer service *2026-08-20, version 26.34.0* Very impressed with customer service. I’m a first time user and I messaged them because I forgot to switch to local pickup instead of shipping and was wondering if I could change it to pickup instead. They got back with me less than 10 min and changed it to pickup and was also able to give me a refund on my shipping! ### 5/5 — Fab app *2026-08-20, version 26.34.0* Had some absolute bargains from this app and also met the most amazing people ### 5/5 — Life changing *2026-08-20, version 26.34.0* Forever grateful for the doors whatnot has opened --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*