# What's Up? A Mental Health App — user reviews

> 168 indexed App Store user reviews of What's Up? A Mental Health App by Jackson Tempra, rated 4.41/5 from 310 ratings.

- Source: https://appshunter.io/ios/app/whats-up-a-mental-health-app/id968251160/reviews
- App overview in markdown: https://appshunter.io/ios/app/whats-up-a-mental-health-app/id968251160.md
- Rating breakdown: 5★ 234 · 4★ 21 · 3★ 15 · 2★ 11 · 1★ 25

## What do users think of What's Up? A Mental Health App?

Overall sentiment: positive

**Pros**

- 👍 Versatile features
- 👍 Helpful for mental health diagnosis and medication tracking
- 👍 Recommended by therapists
- 👍 Useful for anxiety, depression, and stress management
- 👍 Provides grounding techniques and coping strategies
- 👍 Includes diary and mood tracking
- 👍 Simple and user-friendly
- 👍 Comprehensive set of resources
- 👍 Positive community and forums
- 👍 Completely free with optional donations

**Cons**

- 🐛 Occasional crashes and runtime errors
- 🐛 Difficulty resetting password or accessing account
- 🐛 Inconsistent forum functionality
- 🐛 Text/layout issues on some screens
- 🔒 Lack of accessibility for visually impaired users
- 🔒 Concerns about toxic community in forums

**Commonly reported bugs**

- Runtime errors after making donations
- Inability to create an account or access forums
- Freezing or stalling when trying to use certain features

**Most requested features**

- Password reset option
- Private messaging or chat feature
- More interactive and personalized content
- Improved forum moderation
- Integration with other mental health apps or services

## Newest reviews (14 of 168)

### 3/5 — Locked out of app

*2026-08-05, version 3.01.0*

I'm pretty sure I set Touch ID to lock the app, but now it's asking me for a password after I restored my phone from iCloud backup, with no option to use Touch ID to unlock it. So now I'm locked out of the app. Wasn't sure how else to report this

### 5/5 — Great resource!

*2024-08-19, version 2.63*

I’ve used this app for years and it has really helped me. My therapist recommended it to me once and I didn’t expect much, but it’s become something I always have on my phone. Growing up, I struggled with depression, and this app has helped me to center myself through simple distractions and helpful questions. Wanted to leave a review to mostly thank the developers :)

### 5/5 — forums

*2024-04-06, version 2.63*

hey this app really heped me awhile ago and i recently redownloaded it. I cant find the forums, are they gone?

### 5/5 — Its helpful

*2024-03-11, version 2.63*

It has lots of information to understand what may happens to you and also has ways to relax yourself and see what things you are doing are hurting you.
Also it has a diary part and places to write your improvements and goals.
Sorry for my english im obviously not native.

### 3/5 — Loved it til forgot password

*2024-02-13, version 2.63*

Loved it, until it reset somehow and wanted the password I cannot remember again. No way to reset the password so what would have been five stars went down to three. Hopefully there’s a password reset or something I can get back in and it’ll be five stars.

### 4/5 — Great app but now crashes

*2023-11-08*

I like this app so much that I went ahead with the “Large Donation”. After that, when I try to use it I get the message “Runtime error bad argument #1 to ‘finishtransaction’ (store.- transaction expected, got string) So now I can’t use the app at all. I really hope this gets fixed. 

Other than this issue, I highly recommend What’s Up? as a great mental health app!

### 4/5 — Really helpful with only one drawback

*2023-05-24, version 2.40*

This app has become like a friend to me.there are so many features that help-
DBT and CBT type questions 
Also there is a day to day journal option and so much more. 

The one star take away is only for a glitch in the app. 
When I try to add a date under the stopping the negative habits -the goal date. -the app gets stuck ! I have had to delete and reinstall the app. 
Then my whole data -my journal and progress is gone . 

Other than that it’s a tremendous resource and it’s user friendly-I can’t think of anything that I would change. 
Thank you and blessings to the creator!!!

### 5/5 — Tools

*2023-05-12, version 2.40*

This app is great. It made me realize I am not alone in my anxiety and laid out easy to comprehend steps to take to reduce the negative thinking and endless thoughts. I wish there was more of a cbt function to the diary, but because of the tools this app provides I think it deserves 4 stars. Thank you!

### 5/5 — This is the best app to co-op with your feelings!

*2023-04-24, version 2.40*

This app was recommended to my therapist and it really helps me when im down, either in public or in my bed. I've improved so much better and it makes me feel very happy to be able to understand my feelings!

### 4/5 — Amazing app

*2023-02-12, version 2.40*

This app is amazing and does exactly what it says on the tin. If you’re struggling with your mental health then I highly recommend downloading this app.

The only problem that I do have is that when you change your location in the app’s settings it stays as Australia for some reason. This is quite annoying as i cannot view any UK-based websites in the “helpful sites” section. If you could fix this bug then that’d be great.

### 2/5 — What happened

*2023-01-25, version 2.40*

I use to live this app. The little tool didn’t really help me as much becuz I just can’t see how it’s realistic when I have a PTSD episode but I don’t know it’s really made for that, idk. But my favorite part were the forums where ppl could talk and get advice. I enjoy giving advice and helping where I can and I love knowing that someone cares still becuz the world we live in today it’s seems like no one cares anymore but the forums always put hope back into me. Cuz it’s really hard finding someone willing to listen and care and everyone was super nice and helpful on the forums. I’m really sad they are no longer apart of the app and with that said I’m gonna uninstall it.

### 5/5 — This App is *actually* USEFUL. And FREE!

*2023-01-23, version 2.40*

As a Psych Nurse, (and as a human who deals with all the Feels all the time), I approve of this app.

I’ve only ever written 2 reviews on the App Store. Ever. I hate writing reviews. But I love this app. I just downloaded it tonight, a few hours ago and I’ve been using it ever since.

This app provides you with actual resources. it’s educational in its approach, but in a down-to-earth, practical, relatable way. Along with a “Help Right Now” tab, there’s also a whole section on “Coping Strategies” which goes over 12 of the unhelpful thinking patterns (for example, catastrophizing) and ways to challenge them. Another section goes over 10 useful Metaphors (like, Passenger on the Bus) to help you understand your thoughts. The rest of the app follows along these same lines.

I love structure and this app offers a streamlined layout that is intuitive and user-friendly. There’s also links to websites and print-outs. Win.

I don’t feel like writing a novel, so I’ll stop…..But seriously, the app is that good. Just get it.

### 3/5 — Umm hello?

*2022-11-29, version 2.40*

App wouldn’t load the second time when I opened it. I put in my password and it was just fetching data. Is there a way to fix it? I quite like the app. But first impression isn’t great.

### 2/5 — Freezes on opening

*2022-08-24, version 2.40*

looked like what I was looking for to start with, but after one day it constantly froze on opening while 'looking for data'

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs reset password option

*2024-12-03, version 2.71*

I used to use this app a ton when I was in a rougher place in life. I haven’t needed it in awhile and when I was feeling down today and wanted to use it I couldn’t remember my password. Very disappointing there is no way to reset it because now all my journaling will be gone for forever.

### 1/5 — Donated, now cannot open

*2023-12-24, version 2.62*

Received run time error after I donated. App will not open.

### 1/5 — Was a 5 star… but now can’t use it!!

*2023-10-06, version 2.60*

Love this app. I tried to provide a donation and the payment process errored out after it took the money and now I cannot access the app at all.  I tried to reach out for support but the web site is no longer active.  
Unfortunate because we really love this app and my son has used it for years.

### 1/5 — Needs a forgot password feature

*2023-09-16, version 2.60*

I used this app regularly for over a year, but then I got locked out of it and can’t regain access to the things I’ve stored there. The app has no “forgot password” feature that I can find, and I can’t find a way to contact support to see about using some other form of verification to get back inside the app. This is a significant design flaw since now the things I wrote in it are basically lost to me. I’d appreciate it if the developer or some kind of tech support team would help me (and others with this issue) find a way back into the app.

### 1/5 — It Won’t Open After I Paid

*2023-09-15, version 2.60*

I liked the app so much I made the Mac donation and then the app won’t even open now. 
Error: Bad Argument # 1 to ‘finish transaction’ (store.transaction expected, got string) 

Please fix this so I can use it!

### 1/5 — Error

*2023-09-06, version 2.60*

I can’t use the app at all because it keeps coming up with an error. Even tried deleting the app and re downloading but it still happens. Very disappointed as my psychologist recommended I try this app.

### 1/5 — Not very usable to VoiceOver users

*2022-03-28, version 2.40*

I found out about this app while reading an article online. I downloaded it because I like many other apps I’m looking for a method to log my thoughts when going through major depression or an anxiety attack. As soon as I download it, and rent it I realized the voiceover is not even able to see any of the objects on the screen. Even with screen recognition on, while it is able to read the front page, I am unable to activate any of the controls. Please make this app accessible. Lots of people can benefit from something like this. Thanks. I would be more than happy to donate to your project as well as rate you higher if the app gets fixed.

### 1/5 — Not working

*2021-07-14, version 2.3.1*

I downloaded it but haven’t been able to use it once as it comes up with an error message “runtime error”.

### 1/5 — To basic (read)

*2020-11-04, version 2.3.1*

It’s to basic and there’s just not much to do.

### 1/5 — What’s Up?

*2020-08-12, version 2.3.1*

Not working for this version IOS. Please fix.

## Most praised reviews (10 highest-rated)

### 5/5 — <33

*2026-08-07, version 3.01.0*

whats up has helped me through some of the hardest times of my life i am very grateful <3 thankyou

### 5/5 — 👍🏽

*2026-08-02, version 3.01.0*

I really like this app. I feel like it’s been helping me keep track of how I’m feeling.
I also love the confetti feature for the habits section.
I like how it shows you the quotes and affirmations that you save.
I’ll probably pay for more features in the future :)

### 5/5 — 🔫

*2026-03-15, version 3.00.5*

🥳

### 5/5 — Very helpful  app

*2026-02-20, version 3.00.3*

This app helps get me through panic attacks and helps me deal with my anxiety.  It’s very helpful.

### 5/5 — Brilliant app

*2026-02-13, version 3.00.2*

This is an app I recommend to all my patients who experience mental ill-health. For those who do use it, the app is a good tool to use daily or when mental health becomes poorer. I can’t support this app highly enough!

### 5/5 — Versatile

*2025-12-12, version 2.71*

I don’t use this for myself, but for my young son, who is in the midst of a new mental health diagnosis and trying different medications and therapies. The diary feature with all the mood ratings is very helpful to keep a good record of how life experiences, interactions with various people, and his medicines affect him and his behavior. I definitely recommend this app.

### 5/5 — This app is very helpful

*2025-08-04, version 2.71*

This app was recommended to me, and I’m happy it was because it’s made me feel so much better and happier. This is a very good app, the exercises and games help calm my mind and let me be at ease. I’m so happy I gave this app a try. 100% recommend to anyone who needs it!

### 5/5 — Therapist Recommended

*2025-03-28, version 2.71*

It’s just awesome get it !!

### 5/5 — a must-have!!!

*2024-11-03, version 2.71*

I LOVE this app.  And the fact that they ask no payment for anything is a huge plus.  If you struggle with mental health, please grab this app.

### 5/5 — Glad to see this app still being updated

*2024-10-03, version 2.71*

Thanks developer👍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
