# WHAT'S UP — user reviews > 111 indexed App Store user reviews of WHAT'S UP by COSMOTE, rated 4.67/5 from 2,509 ratings. - Source: https://appshunter.io/ios/app/whats-up/id535247768/reviews - App overview in markdown: https://appshunter.io/ios/app/whats-up/id535247768.md - Rating breakdown: 5★ 2,121 · 4★ 187 · 3★ 65 · 2★ 31 · 1★ 105 ## What do users think of WHAT'S UP? Overall sentiment: negative **Pros** - 👍 Excellent - 🚀 Easy and clear access to key data - 🚀 Responsive and informative - 🚀 Convenient and practical - 🚀 Great functionality **Cons** - 🐛 Crashes frequently - 🐛 Unreliable app updates - 🤔 Unclear interface with too many items - 🤔 Difficult to renew programs - 🤔 Lacks language options (only Greek) **Commonly reported bugs** - App crashes on iPhone 15 - App won't open after latest update - White border issue on iPhone 15 Pro widget - App keeps logging users out - Issues with card payments and purchases **Most requested features** - Add English language option - Improve user interface with better organization - Provide clearer information on remaining balance and usage - Implement push notifications for usage limits ## Newest reviews (11 of 111) ### 2/5 — Ανανέωση χρημάτων *2026-08-15, version 4.66.1* Όταν κάνεις ανανέωση χρημάτων για πρόγραμμα μαυρίζει η οθόνη στο iPhone. ### 3/5 — Way too clunky *2025-08-11* The interface has a whole bunch of items thrown helter skelter on screen, without any segmentation and separation of items that are commercials, items that are for the user to use, items that are for a user’s information and so on. (A teenager’s room after a party would be more tidy.) A thorough redesign is needed that separates things and explains whether an item is 1. a button to press on, 2. an information piece to the user, 3. a commercial. ### 3/5 — To be corrected *2024-09-17, version 4.46.1* To widget στην επιφάνεια εργασίας σε iPhone 15 Pro με iOS 16 εμφανίζει λευκό περίγραμμα δεξιά-αριστερά. ### 2/5 — Abusive price for EU *2024-08-11* As a European student tourist with a Greek citizenship I find the price a little expensive compared to my country but I have the benefit of summer offer. I’m very worried about the Greek, who much do they have to pay for a normal 100go, unlimited call and sms plan ? I don’t think that they can have something for less of 30€. In many country of the Europe this plan is between 10 and 15€. What happen to the money ? In my country the salaries are the double of here and I pay 10€ for an unlimited data offer. How they can force you to put 13€ every month and you don’t have any data (2 go is nothing), if the money is not enough you have to add another 13€. When it will be possible to pay what people really need without to think about provision ? You are only 3 phone provider with few MNVO. But I hope that the European Council will force you to sell normal price to NVMO and they will break your cartel. ### 1/5 — Keeps logging me out *2024-07-12, version 4.43.1* This app keeps logging me out in very inconvenient times. ### 1/5 — No english version *2024-06-21, version 4.42.1* Useless if you don’t read Greek. In this day and age it should not be beyond the developer skills to have other language options. Or even an embedded language translator software. ### 1/5 — International *2024-05-19, version 4.40.1* Very difficult for non-Greek speaking customers to use. ### 3/5 — An option to use the App another language would be great *2024-05-15, version 4.40.1* Looks like a good app which has been ported into Greek, pity there are no options to change language. ### 4/5 — Naspa *2024-01-01, version 4.35.3* Este varză ### 1/5 — English version? *2023-12-20, version 4.35.3* When can we have an english version of the application? ### 1/5 — No language options *2023-10-08, version 4.32.1* Simply not good enough not to have some common language options available. Difficult to add credits if you can’t read Greek ## Most critical reviews (10 lowest-rated) ### 1/5 — Τραγικο *2026-08-24, version 4.66.2* Δεν αναγνωριζει τον κωδικο που μου στελνει σε μηνυμα... Τραγικο bug για εφαρμογη που εχει 2 επιλογες μονο ### 1/5 — Foreign credit cards don’t work *2026-07-15, version 4.64.5* Very bad chat bot support, foreign credits cards one day working one they don’t, and the app doesn’t show the same offers to me and my family. ### 1/5 — Bugs bugs bugs *2026-07-15, version 4.64.5* Συνέχεια κρασαρει μετά τα τελευταία updates, τους τελευταίους μήνες. Με έκανε log out και δε μπορώ να ξανακάνω log in. Και χωρίς να σου λέει ποιο ακριβώς είναι το πρόβλημα, απλώς «χμ, κάτι δεν πήγε καλά». Περιμένω το επόμενο update κι ελπίζω… ### 1/5 — Ακριβές χρεώσεις *2026-05-15, version 4.62.6* Απαράδεκτο, πρώτη φορά το παθαίνω με αυτήν την εταιρία έβαλα 20 ευρώ κάρτα για να έχω δεδομένα για την ζώνη 2, και μου χρέωσαν 10 ευρώ σε μια μέρα για λίγα μηνύματα. Όταν πήρα να επικοινωνήσω ο πρώτος εκπρόσωπος έκλεισε την γραμμή και δεν με κάλεσε ξανά πίσω. Η δεύτερη εκπρόσωπος ήταν πολύ εξυπηρετική και μου είπε θα μου βάλει δώρο κάποια data για να μπορέσω να έχω χάρτη, αλλά τελικά δεν μπήκαν, θα κάνω το ταξίδι χωρίς χάρτη εξ αιτίας της εταιρίας. Εννοείται από την δεύτερη εκπρόσωπο δεν έχω παράπονο από την εξυπηρέτηση της, αλλά το πρόβλημα μου δεν λύθηκε. ### 1/5 — Σκατά. *2026-02-16* Τίποτα άλλο. ### 1/5 — Mr *2025-09-22, version 4.57.4* NOT enough options available ### 1/5 — Very difficult to renew programs… *2025-07-07, version 4.56.2* this is the worst app ever for someone from abroad that does not understand how things work. Chat room is worthless as well as having to call support and being asked to pay money? For service? Ridiculous. And then I paid 15 euro for a program that costs 13,50 and it told me I do not have enough money???? What??? No support whatsoever. Very disappointed overall 1 point ### 1/5 — Δεν υπαρχει σαφηνεια *2025-07-03, version 4.56.2* Δεν ειναι ξεκαθαρο τι ακριβως εχω. Θα επρεπε να υπαρχει καποιο feature που λεει εχετε διαθεσιμα τοσα λεπτα, τοσα δεδομενα κλπ. Δεν ειναι ξεκαθαρο για καποιον που χρησιμοποιεί το app για πρωτη φορα. ### 1/5 — Latest Update *2025-06-19, version 4.55.0* The latest update crashes on iPhone 15 App will not open ### 1/5 — Switching to Vodafone *2024-08-03, version 4.45.0* For years Cosmote has been promising to provide the app in English. Nothin just promises. Vodafone offers instructions now. Goodbye Cosmote ## Most praised reviews (10 highest-rated) ### 5/5 — Good job *2026-06-23, version 4.64.3* Works perfect ### 5/5 — Intuitive app *2026-03-08, version 4.62.0* Nice walkthrough of the app upon initiation. Intuitive UI ### 5/5 — Chris *2025-10-21, version 4.59.1* Excellent ### 5/5 — Thank you for English! *2024-08-23, version 4.45.1* I want to give a big thank you to the developers of WhatsUp for FINALLY making the app into English!! THIS IS AN ABSOLUTE GODSEND. I live and work permanently in Greece and now I can finally use the app with getting friends to explain to me what each everything means! THANK YOU!! ### 5/5 — Top ! *2024-07-18* Always running at the top of the top ! ### 5/5 — English language *2024-06-04, version 4.41.0* Congratulations for the new update to have the English language on your app , it has taken a long time for this update!!! ### 5/5 — ΕΞΑΙΡΕΤΙΚΗ *2024-01-11, version 4.35.4* Έχω ένα μήνα που τη χρησιμοποιώ και την βρίσκω πάρα πολύ πρακτική & πλήρη! ### 5/5 — Top app *2023-12-22, version 4.35.3* Φοβερές προσφορές ### 5/5 — Ααα *2023-10-08, version 4.32.1* Οτι καλύτερο…….. ### 5/5 — What’s up *2023-08-30, version 4.31.2* Very happy with the service Cosmote provides ! Thank you ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*