# WhatsApp Business — user reviews > 5,459 indexed App Store user reviews of WhatsApp Business by WhatsApp Inc., rated 4.70/5 from 1,486,881 ratings. - Source: https://appshunter.io/ios/app/whatsapp-business/id1386412985/reviews - App overview in markdown: https://appshunter.io/ios/app/whatsapp-business/id1386412985.md - Rating breakdown: 5★ 1,281,140 · 4★ 82,674 · 3★ 42,119 · 2★ 26,489 · 1★ 54,459 ## What do users think of WhatsApp Business? Overall sentiment: neutral **Pros** - 🚀 Excellent communication tool - 👍 User-friendly interface - 🔒 Secure messaging - 💡 Helpful business features **Cons** - 🐛 Frequent app crashes and hangs - 🔍 Lack of customer support - 🔒 Privacy concerns with account suspensions - 🤔 Confusing account management **Commonly reported bugs** - Issues with status updates and message delivery - Incompatibility with newer iOS versions - Problems with backup and data restoration **Most requested features** - Automatic translation feature - Ability to schedule message sending - Separate personal and business profiles - Improved search and organization tools - Notification options for status updates ## Newest reviews (10 of 5,459) ### 3/5 — Bad bug *2026-08-26, version 26.33.73* Some time stuck or bug cant open the massage , tried to update and then still not responding. Unninstall the app and download again lost the chat everything. So sad! ### 4/5 — My view once isn’t showing o *2026-08-25, version 26.33.73* My view once isn’t showing o ### 3/5 — Broadcast, I can't send or anything *2026-08-25, version 26.33.72* I can’t send anyone for broadcast ### 4/5 — Upgrade *2026-08-25, version 26.33.72* WhatsApp business reduces picture quality when you share live images of your products, sometimes it makes it red like and dull. Work on this and it will be a 10/10👍🏾 ### 3/5 — Big prems *2026-08-24, version 26.33.72* Very cool app to use ### 3/5 — Too much *2026-08-23, version 26.32.75* Sidoski ### 2/5 — Moving to a new phone *2026-08-23, version 26.32.75* Terrible experience. Lost 99% messages. ### 5/5 — Recuperación *2026-08-23, version 26.32.75* Quisiera que me regresaran todas las conversaciones que tenía en este chat y los contactos 😭 ### 2/5 — Stop broadcast message *2026-08-23, version 26.32.75* The new update stops the broadcast messages for my client which makes me do it manually and forces me to subscribe but the subscription system didn't accept my account. I am willing to subscribe but I am unable to. This takes us backward ### 5/5 — Neo boutique *2026-08-23, version 26.32.75* Lovely 😻 ## Most critical reviews (10 lowest-rated) ### 1/5 — The app doesn’t open *2026-08-26, version 26.33.73* My Whatsap business doesn’t open ### 1/5 — 回答我的问题 *2026-08-26, version 26.33.73* 请问能不能解释一下，啥叫给客户发信息，系统自动判定我发的是垃圾信息，直接封号我的，客户叫我加客人的what app，我主动给客人发信息，就封封封，要么你就搞个好友同意申请，这样就不用担心什么骚扰不骚扰的信息了，你们这样搞，每次我加客户信息主动问好就给我封号，然后次次都要等待24小时，发啥都判定别人发的是垃圾信息就在哪里封号，那你搞这个聊天软件是干嘛的 ### 1/5 — Dumpster *2026-08-26, version 26.33.73* Please get rid of Liquid Glass immediately A single review cannot suffice to list the endless bugs, glitches, issues, and problems with this trash app. ### 1/5 — 👎 *2026-08-25, version 26.33.73* #WhatsApp = #bAd_App... ### 1/5 — Communications *2026-08-25, version 26.33.72* Very poor communication, no person to speak with, lack professional service. No responses to my email. ### 1/5 — new features *2026-08-25, version 26.33.72* Your new features are trash. Kindly bring up the old features. The app used to run fast and cool. Is now disgusting. Thank you ### 1/5 — Adnan *2026-08-24, version 26.33.72* Khan ### 1/5 — Keep sending me security issues warning and automatic logout *2026-08-24, version 26.33.72* It was happened 3 times automatically logout my account. This happened my number i used 10 years ago. I need to fix these things im not sure what happened. Lot of my friends also facing same issue. Sometimes when we texting someone haven’t save us or they are not in our contacts WhatsApp detecting it as spam or something and automatically logging out. Then it will take 24 hours to receive, then not receive the verification code ( Sri Lanka). So it’s really fed up with WhatsApp. Also this is not only for me lot of my friends also facing issues. I posted facebook groups they also say same issue with WhatsApp. ### 1/5 — Always keep getting banned *2026-08-23, version 26.32.75* I’m too scared to add anyone-even my close friends-let alone initiate messages with strangers. Is this supposed to be a chatting app? ### 1/5 — Remove The Permanent Ban on My Account *2026-08-23, version 26.32.75* Please I was permanently banned for no reason I don’t understand why you just ban people without cause I haven’t broken any rules and I just use the app to chat and view status So why exactly was I banned? ## Most praised reviews (10 highest-rated) ### 5/5 — Partnership *2026-08-26, version 26.33.73* Someday we will together to foster public, trust and awareness Globally ### 5/5 — Team dark aura *2026-08-26, version 26.33.73* By Nate ### 5/5 — 100 *2026-08-25, version 26.33.73* 200 ### 5/5 — WhatsApp *2026-08-25, version 26.33.72* Business ### 5/5 — رجاء مساعده واعاده المحادثات القديمه *2026-08-24, version 26.32.75* رجاء المساعده واعاده المحادثات القديمه ### 5/5 — Detail expert *2026-08-24, version 26.32.75* My truck looks like brand-new ### 5/5 — WhatsApp *2026-08-24, version 26.32.75* WhatsApp has the best chatting technology they are very smart and also I like the way This app works ### 5/5 — Mawete *2026-08-23, version 26.32.75* Kimbengi ### 5/5 — Holy Brads *2026-08-23, version 26.32.75* MOA loves American Girl Canada Down 💧🍑📅🫶👻🤣🧘🧘👿😈💦🌊🫶🏠🏠🆙🦄🦄🎱🅿️🅿️🧪🧪🍿🍿🍿🍿🪫🪫🪫🪫🍿🍿🦄🦄🅿️🅿️🅿️🏡💧👿🚐🧘🐈🎤🦠🤯👻🤣🧘🧘🧘💦🌊🫶📅🍑📅📅🏡🎱 ### 5/5 — 1to1wish *2026-08-23, version 26.32.75* Help us expand --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*