# WhatsApp Messenger — user reviews > 16,000 indexed App Store user reviews of WhatsApp Messenger by WhatsApp Inc., rated 4.70/5 from 18,524,807 ratings. - Source: https://appshunter.io/ios/app/whatsapp-messenger/id310633997/reviews - App overview in markdown: https://appshunter.io/ios/app/whatsapp-messenger/id310633997.md - Rating breakdown: 5★ 15,640,540 · 4★ 1,440,981 · 3★ 560,655 · 2★ 250,238 · 1★ 632,393 ## What do users think of WhatsApp Messenger? Overall sentiment: positive **Pros** - 💬 Great communication tool - 🌍 Connects people globally - 🔒 Secure and private messaging - 📱 Versatile features (calls, video, groups) - 🆓 Free to use **Cons** - 🐛 Bugs and glitches (freezing, crashing, notification issues) - 🔒 Privacy concerns with data sharing - 🙈 Lack of customization and control (status, groups) - 📤 Backup and restore issues - 🚫 Arbitrary account bans **Commonly reported bugs** - App freezing and crashing issues - Notification problems (missing, delayed) - Backup and restore failures - Arbitrary account bans with poor support **Most requested features** - Add dark mode option - Improve group management features - Allow more customization of status and notifications - Enhance backup and restore functionality - Provide better customer support and appeal process ## Newest reviews (10 of 16,000) ### 4/5 — Quite good *2026-09-03, version 26.34.72* Ben ### 4/5 — Good app *2026-09-03, version 26.34.72* It is a good app because I can text and call people but when I go to delete messages it does it once but when I try delete it fully it won’t let me ### 4/5 — No puedo poner al día whatsapp *2026-09-03, version 26.34.72* Dicen que tengo una membresía de una cámara y que no cobraron Que está pendiente de cobrar , pero yo no pedí ningún servicio ya que no tengo cámaras , quien me puede ayudar a instalar WhatsApp de regreso ? Gracias ### 4/5 — Chat *2026-09-03, version 26.34.72* Muy buena app, la uso diariamente para enviar mensajes. Pero sería más cool si ponen opciones de personalizar los chat como en tiktok ### 3/5 — Bap is not happy *2026-09-03, version 26.34.72* WhatsApp is a good app for communication and to talk to friends and family and i think that it is a good app but updating my WhatsApp notification has been pestering me and now if I don’t update it its not letting me go onto WhatsApp but I can’t update it bc my storage is full and I am not very happy !!!!! ### 3/5 — Let Us Disable Centre Stage on iPhone 17 Air *2026-09-03, version 26.34.72* WhatsApp forces Centre Stage during video calls on the iPhone 17 Air, constantly reframing and zooming the camera. There is no proper option to disable it permanently. This is distracting, intrusive and makes video calls unpleasant. Please add a clear setting to turn Centre Stage off completely and remember the user’s preference. ### 5/5 — This is the best app *2026-09-03, version 26.34.72* This app already have the Liquid Glass and a very nice design and also work across the apple ecosystem ### 2/5 — Disappointing new feature *2026-09-03, version 26.34.72* Why did what’s app decide to show if a message was deleted and it won’t even let me clear that?? ### 3/5 — 打电话问题 *2026-09-03, version 26.34.72* 很卡 ### 1/5 — Ios *2026-09-03, version 26.34.72* ios WhatsApp bad service bad setting ## Most critical reviews (10 lowest-rated) ### 1/5 — Перестал работать *2026-09-03, version 26.34.72* Поменяла телефон и перестало работать приложение ### 1/5 — It doesn’t work properly anymore *2026-09-03, version 26.34.72* When I record something then the other end wouldn’t be able to listen, and I can’t listen that either it used to be a very good app but now the last update has been horrible some audios are working good but some of them. You can just not open them. ### 1/5 — Account hacked *2026-09-03, version 26.34.72* Account hacked twice in there days ### 1/5 — Terrible *2026-09-03, version 26.34.72* Keeps of restricting my account for no reason, usually I get my account back after a few hours but this time it’s been 5 days. I still can’t login!!! ### 1/5 — Bad experience *2026-09-03, version 26.34.72* Why my watsap is under review again and again? ### 1/5 — Unreasonable thinking *2026-09-03, version 26.34.72* I don’t understand why WhatsApp will keep logging and banning my account when ever they like Not like I violated any of their teens I’ve tried I even registered a new number only for them to do the same thing to me over and over again Am just tired of the app ### 1/5 — Banned for no reason *2026-09-03, version 26.34.72* I barely use WhatsApp, but during renovating my house and talking to my foreman I randomly got banned??? Why?? I never even remotely violated terms of service. Bad AI algorithm banning valid accounts. I've had WhatsApp for like ten plus years, I'm an old account.. makes no sense ### 1/5 — Can’t delete the deleted messages *2026-09-03, version 26.34.72* Before the lastest update I could delete the deleted message but now I can’t do it now ### 1/5 — No puedo tener la versión completa *2026-09-03, version 26.34.72* No me deja tener dos cuentas porque no me aparece la opción de agregar una segunda cuenta ### 1/5 — ужасное обновление с каждым днём!! *2026-09-03, version 26.34.72* обновление ватсапа отвратительно ужасное!!!!!!!!!!!!!!! оставьте ватсап старым 😩😩😩😩 обновления ужасные,некоторым могут не понравится как остальным,на айфонах выделённые сообщения не видны,вместе с этим выделённым сообщением видны и другие сообщения,а раньше показывало мутно,так чтобы было видно сообщение которое выделенное,верните всё обратно!!!!!😩😩😩😩😩😩😩😩😩 ## Most praised reviews (10 highest-rated) ### 5/5 — Olivia *2026-09-03, version 26.34.72* Palma ### 5/5 — Well done *2026-09-03, version 26.34.72* Nice ### 5/5 — Excelente *2026-09-03, version 26.34.72* Muy buena aplicación ### 5/5 — Love this app🩵 *2026-09-03, version 26.34.72* I have no complaints I love when I call someone and I can use some filters it’s huts so fun love you WhatsApp 🩵 ### 5/5 — I love this app😍❤️ *2026-09-03, version 26.34.72* 10/10 ### 5/5 — My experience with WhatsApp *2026-09-03, version 26.34.72* WhatsApp is the best social media app, just like Instagram, Facebook Messenger, iMessage, and Discord. I am able to do anything with it :) ### 5/5 — Best *2026-09-03, version 26.34.72* This is the best thing I’ve ever mesaged on fantastic ### 5/5 — Lovely *2026-09-03, version 26.34.72* Excellent ### 5/5 — My account is not working *2026-09-03, version 26.34.72* Open my account for me please ### 5/5 — Reviews *2026-09-03, version 26.34.72* Deffo worth the download and the space give it a try learn to use step by step and you’ll love it❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*