# WhatsApp — user reviews > 17,534 indexed App Store user reviews of WhatsApp by WhatsApp Inc., rated 4.68/5 from 18,930,169 ratings. - Source: https://appshunter.io/ios/app/whatsapp/id310633997/reviews - App overview in markdown: https://appshunter.io/ios/app/whatsapp/id310633997.md - Rating breakdown: 5★ 15,976,939 · 4★ 1,467,581 · 3★ 573,167 · 2★ 257,991 · 1★ 654,491 ## Is WhatsApp safe? WhatsApp appears safe based on user ratings. The AppsHunter Safety Score for WhatsApp is 94 out of 100. This assessment is based on 18,930,169 user ratings, with an App Store average of 4.7 out of 5. Of 18,930,169 App Store ratings, 92.2% point to a safe experience, 3.0% suggest some concerns, and 4.8% point to a risky experience. ## Is WhatsApp legit? WhatsApp appears to be a legitimate app. The AppsHunter Legitimacy Score for WhatsApp is 93 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of WhatsApp? Reviews of WhatsApp are mostly positive: the Social Networking app is rated 4.7/5 from 19M App Store ratings. What users like most: great communication tool, connects people globally. Top complaints: bugs and glitches (freezing, crashing, notification issues), privacy concerns with data sharing. Summarized from real user reviews. **Pros** - 💬 Great communication tool - 🌍 Connects people globally - 🔒 Secure and private messaging - 📱 Versatile features (calls, video, groups) - 🆓 Free to use **Cons** - 🐛 Bugs and glitches (freezing, crashing, notification issues) - 🔒 Privacy concerns with data sharing - 🙈 Lack of customization and control (status, groups) - 📤 Backup and restore issues - 🚫 Arbitrary account bans **Commonly reported bugs** - App freezing and crashing issues - Notification problems (missing, delayed) - Backup and restore failures - Arbitrary account bans with poor support **Most requested features** - Add dark mode option - Improve group management features - Allow more customization of status and notifications - Enhance backup and restore functionality - Provide better customer support and appeal process ## Newest reviews (10 of 17,534) ### 1/5 — App will not stay open *2026-10-24, version 26.41.75* Updated my iPad and now the new updated WhatsApp will not stay open when I open it! ### 1/5 — Optional yea right *2026-10-24, version 26.41.74* If optional was an option then I don’t need to update my WhatsApp every second day like fr it has to be optional to update it on Mac cuz I don’t want some random update for some random filter that ill never use. ### 4/5 — Too many *2026-10-24, version 26.41.75* It takes so many coins to get the rocks, slings, foot cast and more. ### 4/5 — Suggestion *2026-10-24, version 26.41.75* Can you please consider a recently deleted text message feature like iPhone has? ### 3/5 — Email *2026-10-24, version 26.41.75* I have a phone number and an email but I really wish u could log in with just email because it’s just more convenient with me becuase I use that for work and now I’m going out giving my co workers my phone number instead of email (u can use messages using email account, so until WhatsApp upstages that I will not be using it) ### 1/5 — Why are photos and videos being saved to my library?? *2026-10-24, version 26.41.75* Settings under chats are set to not download from images etc but they still do. I’m not the only either. This was doing this previously and I had to delete and reinstall WhatsApp and it then stopped, but in the past few days it’s started again. Very annoying 😡 ### 1/5 — WhatsApp account has been banned without any proper reason or explanation. *2026-10-24* I am extremely disappointed and frustrated with the way my WhatsApp account has been banned without any proper reason or explanation. I have been using this WhatsApp number for the last too many years, and suddenly my account was banned even though I have not knowingly done anything wrong or violated any rules. What is even more frustrating is that I have not been given any clear reason for why my account was banned. I have sent numerous emails and requests to WhatsApp Support asking them to review my account and explain the issue, but I have still not received any proper solution or meaningful response. This is really unfair because this number is very important to me and I have been using WhatsApp on it for several years. Suddenly banning my account without providing a specific reason and then refusing to properly review or restore it is extremely disappointing. If I have made any mistake unknowingly, I am willing to understand and follow all WhatsApp policies in the future, but I genuinely believe that I have not done anything wrong that deserves a permanent ban. I respectfully request WhatsApp to properly review my case again, clearly explain the reason for the ban, and please restore my account. I have been patiently requesting help through multiple emails, but I am still not receiving a fair resolution. Please take my complaint seriously and give me a proper response instead of leaving my account banned without any clear explanation. ### 1/5 — Uso político *2026-10-24, version 26.41.75* A meta está interferindo nas eleições do meu país- Brasil. A sua IA favorece um candidato e é racista ao criar imagem de IA. ### 2/5 — Stop getting my images to download *2026-10-24, version 26.41.75* Recently WhatsApp has become such a pain I’m seriously considering getting rid of it. I have specified in the settings that I do NOT want download pictures I’m am sent, yet they now download regardless. You now have to specify that for each conversation REGARDLESS of the overall settings. Who at Meta is the utter idiotic moron who thought that would be a good idea and provide remotely good user experience??? ### 1/5 — Icon blank *2026-10-24, version 26.41.75* After updated i dont know what is happend the icin of green logo became blank white no logo already 3 days !!! Never did this happend ever . ## Most critical reviews (10 lowest-rated) ### 1/5 — WhatsApp banned permanently *2026-10-31* I am extremely disappointed and frustrated with the way my WhatsApp account has been banned without any proper reason or explanation. I have been using this WhatsApp number for the past 10 years, and suddenly my account was banned even though I have not knowingly done anything wrong or violated any rules. What is even more frustrating is that I have not been given any clear reason for why my account was banned. I have sent numerous emails and requests to WhatsApp Support asking them to review my account and explain the issue, but I have still not received any proper solution or meaningful response. This is really unfair because this number is very important to me and I have been using WhatsApp on it for several years. Suddenly banning my account without providing a specific reason and then refusing to properly review or restore it is extremely disappointing. If I have made any mistake unknowingly, I am willing to understand and follow all WhatsApp policies in the future, but I genuinely believe that I have not done anything wrong that deserves a permanent ban. I respectfully request WhatsApp to properly review my case again, clearly explain the reason for the ban, and please restore my account. I have been patiently requesting help through multiple emails, but I am still not receiving a fair resolution. Please take my complaint seriously and give me a proper response instead of leaving my account banned without any explanation!! ### 1/5 — About whatsapp ban permanently *2026-10-31* I am extremely disappointed and frustrated with the way my WhatsApp account has been banned without any proper reason or explanation. I have been using this WhatsApp number for the past 10 years, and suddenly my account was banned even though I have not knowingly done anything wrong or violated any rules. What is even more frustrating is that I have not been given any clear reason for why my account was banned. I have sent numerous emails and requests to WhatsApp Support asking them to review my account and explain the issue, but I have still not received any proper solution or meaningful response. This is really unfair because this number is very important to me and I have been using WhatsApp on it for several years. Suddenly banning my account without providing a specific reason and then refusing to properly review or restore it is extremely disappointing. If I have made any mistake unknowingly, am willing to understand and follow all WhatsApp policies in the future, but genuinely believe that I have not done anything wrong that deserves a permanent ban. I respectfully request WhatsApp to properly review my case again, clearly explain the reason for the ban, and please restore my account. I have been patiently requesting help through multiple emails, but I am still not receiving a fair resolution. Please take my complaint seriously and give me a proper response instead of leaving my account banned without any clear explanation. ### 1/5 — Incorrectly account ban *2026-10-26* extremely disappointed and frustrated with the way my WhatsApp account has been banned without any proper reason or explanation. I have been using this WhatsApp number for the past 10 years, and suddenly my account was banned even though I have not knowingly done anything wrong or violated any rules. What is even more frustrating is that I have not been given any clear reason for why my account was banned. I have sent numerous emails and requests to WhatsApp Support asking them to review my account and explain the issue, but I have still not received any proper solution or meaningful response. This is really unfair because this number is very important to me and I have been using WhatsApp on it for several years. Suddenly banning my account without providing a specific reason and then refusing to properly review or restore it is extremely disappointing. If I have made any mistake unknowingly, I am willing to understand and follow all WhatsApp policies in the future, but I genuinely believe that I have not done anything wrong that deserves a permanent ban. I respectfully request WhatsApp to properly review my case again, clearly explain the reason for the ban, and please restore my account. I have been patiently requesting help through multiple emails, but I am still not receiving a fair resolution. Please take my complaint seriously and give me a proper response instead of leaving my account banned without any clear explanation. ### 1/5 — Crash on iPad with iOS 17.7.11 *2026-10-24, version 26.41.75* It crashes at boot. It worked fine until the previous version. Incompetent testing, development, use of AI, or all of them? ;-) ### 1/5 — Meta’s Algorithms Threaten Democratic Transparency *2026-10-24, version 26.41.75* Meta’s influence over what billions see and believe raises serious concerns about elections worldwide. Its algorithms can amplify political messages, bury others, and reward sensationalism or misinformation, often without explaining why. This can distort public debate, deepen polarization, and influence voters without their awareness. No private company should have unchecked power over political discourse. Meta needs greater transparency, independent oversight, and accountability—especially during elections. Democracy belongs to the people and not to corporations or their algorithms. ### 1/5 — Electoral process *2026-10-24, version 26.41.75* It is interfering in my country’s electoral process and undermining democracy by trying to force the election of someone who will refuse to regulate Instagram in my country ### 1/5 — Single ⭐️for force updates *2026-10-24, version 26.41.75* Single ⭐️for force updates ### 1/5 — What’s with all the Updates? *2026-10-24, version 26.41.75* I’ve had this app for quite some time, it was very reliable and easy to use. This past year the app suddenly decides that it needs to be updated every month and has connected to other apps which takes up all the memory on my phone. So not only can I not update the app, I can’t get into it to delete all the messages, so it just keeps taking up more memory. They really need to do better. ### 1/5 — Threat to Democracy in Brazil *2026-10-24, version 26.41.75* . ### 1/5 — It’s interfering in Brazilian elections *2026-10-24, version 26.41.75* Está interferindo no processo eleitoral do meu pais e prejudicando a democracia. ## Most praised reviews (10 highest-rated) ### 5/5 — Wrf *2026-10-24, version 26.41.75* Is this ### 5/5 — Guard *2026-10-24, version 26.41.75* Professional ### 5/5 — Clear phone calls *2026-10-24, version 26.41.75* Great app for contacting friends and loved ones around the world for free. It’s a win win situation. ### 5/5 — Good *2026-10-24, version 26.41.75* Good amazing ### 5/5 — Excellent *2026-10-24, version 26.41.75* It is probably the most useful app on the Internet. ### 5/5 — Best app ever *2026-10-24, version 26.41.75* It’s the only app you could text your family members or friends ### 5/5 — Nahin *2026-10-24, version 26.41.75* Calls chats er jonno whatsapp messenger amr dekha shera apps ### 5/5 — I LOVE IT BUT ITS MISSING A FEATURE *2026-10-24, version 26.41.75* okay so I’m deleting all other social meadow it takes up a lot of my time out of my life. Ppl that use their phone six hours a day will spend like 22 years on it. WhatsApp is amazing for not being addictive. I do wish however it had a feature where I could mass send to many people at once. I love making little video updates of my life and sharing it with all my friends which on Snapchat it’s easy to do that. ( I’m going to be deleting it soon bc I got an add just getting into the app, which is kinda scary to me ). Thankyouuu I understand if it’s not possible ### 5/5 — Goeie ervaring *2026-10-24, version 26.41.75* Nu kan k met men oma sture hehe ### 5/5 — Good app *2026-10-24, version 26.41.75* I just got it and it's really good there's kids safety features which are rly good definitely worth it and in 2027there will be usernames too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-09.*