# Wheel of Fortune Casino - ON — user reviews > 46 indexed App Store user reviews of Wheel of Fortune Casino by BetMGM, rated 4.61/5 from 1,089 ratings. - Source: https://appshunter.io/ios/app/wheel-of-fortune-casino-on/id6474994671/reviews - App overview in markdown: https://appshunter.io/ios/app/wheel-of-fortune-casino-on/id6474994671.md ## Newest reviews (14 of 46) ### 3/5 — Location problems *2025-10-07* Often it will say I’m not located in Ontario and to contact customer support. **Developer response:** Hi. We do apologize for any inconvenience. Please check that your device's geolocation services are enabled with permission for the app and that the app is set to the state you are physically located in. If you have any additional questions or need further assistance, please reach out to our Customer Care team here: https://bit.ly/3OYgkRt ### 1/5 — Look elsewhere *2025-10-06* You win at first then you deposit and always just loose. Never triggers free rounds just deposit and loose! Waste of money **Developer response:** Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt ### 1/5 — Scaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaam *2025-10-03, version 25.08.27* scaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaam ### 1/5 — Garbage *2025-06-14* Site is garbage save your money go play anywhere else **Developer response:** Hello Critter 1978. Thank you for your feedback. We apologize for any inconvenience you experienced with our app. We would appreciate it if you could provide more details about the issues you encountered. Please reach out to our Customer Care team for further assistance by visiting the following link: https://bit.ly/3OYgkRt. ### 1/5 — Scam and sketchy app *2025-06-13* This app is a scam , I was already verified betting just fine , i won a free 20$ went to go withdraw it , and then all of a sudden there closing my account and I’m not verified anymore this app is a scam deal with fan duel. This is scammy sketchy app **Developer response:** Hello there. We do apologize for any inconvenience or confusion caused in your experience. If there is anything in particular we can assist with or clarify, please contact our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt ### 1/5 — Terrible *2025-05-03* They’ll just take your deposits and cancel your account on withdraw, mostly a scam! **Developer response:** Hello Don096! Thank you for your feedback. We sincerely apologize for the inconvenience you faced. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt. ### 1/5 — For Losers *2025-04-02, version 25.03.19* I joined and loved it. But apparently I cashed out or won too often so they banned me. I was randomly blocked from the site. I was emailed by them and told they can’t provide a reason. Just that after review they banned me. Scammers. Don’t play here unless you plan to lose. Then they’ll love you. ### 1/5 — Scam if your up they will ban you *2025-02-12, version 24.12.16* Scam likely ### 1/5 — Never wins *2025-01-30, version 24.12.16* It only won in the beginning then after I start playing everyday for over a month, nothing! Unbelievable. ### 1/5 — Doesn’t even deserve a star rating *2025-01-08, version 24.12.16* Gerald in customer support is terrible!!! NEEDS BETTER CUSTOMER SERVICE!!! ### 4/5 — I really like Wof they have great promotions! *2025-01-01, version 24.12.16* I really enjoyed getting 100 free spins twice. I won money and then took it to roulette to play with free money! Awesome thanks WOF Casino! ♥️ ### 1/5 — Atrocious customer service *2024-11-26, version 24.11.16* I had a cooling off period that is supposed to automatically expire but I am still unable to play. Customer service has been incredibly useless in helping me in this matter. They also keep telling me that someone will reach out to me via email but I am not receiving emails at all and they don’t seem to understand that. I am unable to withdraw any money. Would not recommend. ### 1/5 — Too bad location verification sucks terribly! *2024-11-25, version 24.11.16* Tried this out, really enjoyed it…but I can barely ever play because the “built in location verification” in WoF app doesn’t work, and neither does GeoGuard in Chrome or Safari! Well, it’ll work the first time in browser, and that’s it! You can try on other devices and might be able to have your location verified and play, but that’s it!! So frustrating to get free daily spins that you can’t use! And FAQ and customer service didn’t help!! To make it worse, when location fails too much, you then get an “account restricted contact customer service” pop-up and then customer service says there’s nothing wrong! If you try this, hope you don’t like it, cause you’ll only be able to play once, or maybe once a week if you feel like fighting a battle with location services!!! Too bad - it’s great when it works and looks like lots of good games!! ### 1/5 — Player *2024-11-14, version 24.07.23* Not a first good playing experience $75 on one game no free spin no bonus just awful with payout ## Most critical reviews (10 lowest-rated) ### 1/5 — Still waiting for my money. *2026-07-14* I did a $25 withdraw on July 12 2026, my bank was under maintenance so the money was sent back to wheel of fortune casino, I have emails and screenshot proof I’m owed this money and that it was being added to my WOF account days ago and still I wait. I’ve emailed many many times and keep being told it’s gong to added to my account yet as of today July 14 2026 it has not been. Very disappointed with how the customer service is. And there is no toll free phone number to call for help with this issue. **Developer response:** Hi. We do apologize for any inconvenience or frustration regarding your BetMGM experience. We would be happy to investigate this. Please reach out to our Customer Care team for further assistance. You can contact this team here: https://bit.ly/3OYgkRt ### 1/5 — Horrible return to player *2026-06-01* Out of 100 free spins given to me at the start i made a whole 5 dollars and then i played ky own money not even the bounses money and i got a whole 10 dollars back out of 100, stay away from this casino stick with tye big names like bet 365, fan duel etc... **Developer response:** Thanks for reaching out! We do apologize for any confusion or frustration in your gaming experience. Our systems use a random number generator system on virtual games and live games to ensure fairness. Please reach out to our Customer Care team for further assistance. You can contact this team by going here: https://bit.ly/3OYgkRt ### 1/5 — Fairness 👎 *2026-05-17* Games doesn’t have fairness. Will reach the trigger point but never triggered the bonus even if you hit the combination for 200 time. **Developer response:** Thanks for reaching out! We do apologize for any confusion or frustration in your gaming experience. Our systems use a random number generator system on virtual games and live games to ensure fairness. Please reach out to our Customer Care team for further assistance. You can contact this team by going here: https://bit.ly/3OYgkRt ### 1/5 — Scam. *2026-03-04* Feb 3: This casino took my money in seconds but immediately locked me out of play. Update Feb 4th: support told me yesterday they would escalate my concern to get me a refund. Today when I try to log in my account suddenly “doesn’t exist”. **Developer response:** Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt ### 1/5 — Don’t trust this app they don’t pay it out when you win. *2026-02-12* Don’t trust this site. I played the free daily puzzle. I answered all 10 letters correctly and actually completed the full phrase. When the time ran out the game told me I only put in three letters and offered me the prize for three letters. I contacted customer service. They said they would get back to me within 24 hours and they didn’t get back to me. The Chatbot told me that I had to prove I won the round with a screenshot. Who takes a screenshot every time they win a game. Total nonsense, don’t trust this app. Waste of time & money. **Developer response:** Thank you for your feedback. We are very sorry for the experience you described. Please contact our Customer Care team with any screenshots or additional details so they can investigate and follow up. Visit: https://bit.ly/3OYgkRt ### 1/5 — Help *2026-01-18* O downloaded The app. Added Money and Now it Shows restricted area and won’t let Me so anything. I’d like my Money back please **Developer response:** Thank you for your feedback. We are very sorry for the trouble with the restricted area and your payment. Could you please contact our Customer Care team so we can investigate and help refund if needed? Please include your device, transaction ID and any screenshots here: https://bit.ly/3OYgkRt ### 1/5 — Account holds *2025-12-26* Beware before depositing your money into This app. I signed up and deposited $300 and they wouldn’t allow me to play, as soon as I escalated the issue they suspended my account and now are not allowing me to access my account and withdraw my funds and not giving me a reason as to why. They keep advising they escalated this issue and tell me have to wait 3 days as my account is under review. They should not have accepted any deposits from me if my account was under review! I had already received a email saying my account was verified and I was good to go. There are way better apps that will fix there issues the same day, don’t use this app if you have any concerns about your money being safe ! **Developer response:** Thank you for your feedback. We are very sorry for the trouble with your account hold. Please contact our Customer Care team so we can investigate further. Share your device, transaction ID and any screenshots here: https://bit.ly/3OYgkRt ### 1/5 — One of the worst *2025-12-22* Awful site, bonuses never get credited as advertised and dealing with customer service is so painful, useless, and a huge waste of time. Payouts seem impossible, 100’s of spins in and absolutely nothing. Stick with FanDuel! After 200 spins on big bass, not one bonus or even not one single collect. Won $2 **Developer response:** Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt ### 1/5 — Doesn’t load *2025-12-20* No matter what I do, the login will not load. **Developer response:** Thank you for your feedback. We are sorry for the trouble with the login not loading. Could you please share more details such as your device model, OS version and any error messages you see? Our Customer Care team can assist further here: https://bit.ly/3OYgkRt ### 1/5 — ALWAYS FREEZE *2025-12-01, version 25.08.27* DONT WASTE TIME HERE. TGEY DONT CARE ABOUT RHEIR CUSTOMERS ## Most praised reviews (10 highest-rated) ### 5/5 — Lotsa fun *2025-10-12* Lots of fun, my wife and I think the free daily puzzle is better/more entertaining than any crossword and we win something everyday. ### 5/5 — Another good one mgm *2025-08-25* I loved the other BetMGM casino app, so I was happy to come across this one. So far so good…: I’m def liking this one! My wins haven’t been as good yet but I’m still new and we will c! ### 5/5 — RTP is -98% *2025-04-14, version 25.03.19* I Never won ### 5/5 — Casino *2025-03-25* Absolutely love wheel of fortune ### 5/5 — Great casino app *2024-12-20, version 24.12.16* Awesome Casino app, Instant payments. I will highly recommend it. They should provide affiliate links to users so they can promote it. ### 5/5 — Great variety *2024-10-21, version 24.07.23* The casino has an excellent variety of live casino and slot games to play. Any transactions have been easy and quickly processed. The promotions are daily, and generous. ### 5/5 — WoF *2024-10-17, version 24.07.23* Amazing great app ### 5/5 — Amazing *2024-09-22, version 24.07.23* Best slot game. Real cash prizes and great free promos ### 5/5 — Definitely my favourite online casino *2024-09-17, version 24.07.23* #1 ### 4/5 — Games are good but *2026-06-06* Games are good but feel a bit limited, maybe introduce more games to pick from? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*