# WheelMate™ — user reviews > 28 indexed App Store user reviews of WheelMate™ by Coloplast, rated 3.80/5 from 10 ratings. - Source: https://appshunter.io/ios/app/wheelmate/id515277627/reviews - App overview in markdown: https://appshunter.io/ios/app/wheelmate/id515277627.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 1 ## Newest reviews (8 of 28) ### 2/5 — Data not accurate and cannot edit locations. *2024-07-26, version 1.0.8* Accidentally added our home address and can’t find any way to remove it!! ### 3/5 — Ability to delete incorrect locations *2022-08-31, version 1.0.8* The app needs a way to delete incorrect locations or a way to inform developers to maintain incorrect locations but it would help it say I added a location and I added it wrong I could delete and or amend ### 3/5 — Good concept but no editing tools! *2022-02-14, version 1.0.8* Very easy to add a place but no way of deleting a place added by yourself if adding incorrectly! Will have people queuing up at my home to use the bathroom!!! ### 3/5 — Confusing *2021-03-07, version 1.0.7* There are no instructions on how to add locations, nor does it say that you have to be in the location when you add it. ANY kind of guidance would have been helpful. ### 3/5 — Disabled parking locations *2021-02-02* This App is a great idea and I will be adding locations when I find them not included. I note a couple near me that are not here but I won’t add them until I am at the location to ensure their location is accurate. My rating is based on limited experience in Sydney. I do not know if local councils have their own maps or if their are other resources that could be accessed to make the contents as complete as is practical/possible. Good work so far. It’s up to users who to build up its content in Australia. It’s great that it has international coverage although in these COVID-19 times overseas locations are not as critical for non-travellers. ### 3/5 — Great idea but a few suggestions *2018-11-04, version 1.0.5* This app is exactly what wheelchair users and people accompanying them are in need of. My area does not have any locations added so far but I am doing my best to add. A few suggestions: 1. Perhaps find a way for users not to have to enter locations nearby. It sort of defeats the purpose of coming to this app for help if you’re in an area where not everyone knows about it or has taken the time to manually enter locations for others. 2. I understand the two icons on the right are for parking and bathrooms. I do not understand what the icon on the far left represents. Is it for sidewalks that are accessible? Perhaps have the description pop up whenever you select them. 3. It would be nice to change my location in the app to somewhere in another city rather than where it is tracking that I currently am. This helps when planning trips. This app will probably be more helpful whenever we are in the larger cities we are traveling to, but I think adding in these suggestions would really make it a 5 star app. This is a wonderful start though!!! ### 4/5 — Very good idea *2012-06-16, version 1.0.1* Needs more toilets and parking on it tho ### 4/5 — Mis-use *2012-05-20, version 1.0* Some people are Mis-using this app and are making wcs and ps in places that do not have them. Please could you update this app so that you can delete non-existent places therefore disrupting and irritating less mobile people such as myself. Thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Too simple *2025-12-17, version 1.0.8* Wayyy too simple. It advertises simplicity as a positive but really it’s its downfall. No info for what different icons mean, no info can be added about bathrooms, parking, etc and as wheelchair users know not all bathrooms or parking spaces are created equal. This app is about as useful as a Google Maps overview of a place, those at least people can comment on their reviews. Literally any other accessibility map app is better than this one. ### 1/5 — Poor information *2023-05-21, version 1.0.8* I looked at about 10 locations around us and every one was incorrect or has no description. Great idea for an app but needs more work s add me some moderation to ensure the information is correct. ### 1/5 — Not working *2022-07-14, version 1.0.8* Down loaded 7/14/22 . Map looks great, interface looks great, type in search bar “ restroom , results said no rest rooms in this area. Not I know that the south mall has restrooms and a lot of places in the bay shore area. App doesn’t work. ### 1/5 — No way of removing outdated entries! *2020-04-24, version 1.0.7* I’m only giving this app one star because there is no way of removing and updating outdated and inaccurate entries. Therefore, over time this will lead to vulnerable people who are searching for facilities being mislead by this app. Developers, PLEASE update this app to make entries editable! I have already found two entries near to where I live which have been closed and no longer exist. ### 1/5 — Disappointing *2017-01-20, version 1.0.1* This app could be so useful unfortunately lack of information leaves it needing more input ### 1/5 — Not much use *2016-01-08, version 1.0.1* This situation is new to me so thought this app would be. Good idea however there are few toilets marked near me and those that are the addresses shown just don't make sense. Better off just going to a supermarket or into a cafe or pub. Where I have had to ask to use the loo they have always been extremely accommodating. I have taken the app off my phone. Good try but not particularly helpful. ### 1/5 — Terrible - fields not populated *2014-09-27, version 1.0.1* This app should have been pre-populated using some research by the developers, then ask users to update any errors in it, rather than just publishing it as effectively an empty database and it does not work i.e. update, when you try to populate any of the fields. It also cannot find locations properly & is not user friendly, e.g. listing towns in alphabetical order or having sub-categories for e.g. restaurants, cafes, shopping centres, retail parks, etc. I would be willing to give this app another chance & change this review, if the developer put some work in to it, because most people don't have time to do the developer's job for them. Cannot recommend at this time. ### 1/5 — Not impressed *2013-12-19, version 1.0.1* Nothing listed for Southampton except John Lewis & someone's house - then after you click on them for more info, you get sent to your current location instead of where you last looked! ### 1/5 — Won't open *2012-06-21, version 1.0.1* Would love to view this app but it crashes whenever I open it. Will change review when fixed. ### 2/5 — Can’t correct false info *2025-10-20, version 1.0.8* I just found this app based in a recommendation in an article I was reading about handicap accessibility. Because I’m familiar with my area I checked out some of the local recommendations to see about accuracy. I noted one location there is completely inaccessible. It has been for two years for anyone with a walker or wheelchair. How can this be corrected? Secondly as one review said some instructions would be helpful. Thirdly even if the bathrooms are accessible, if you can’t get in the building, it doesn’t make any difference. Nice concept app, short on execution. Keep on trying. ## Most praised reviews (10 highest-rated) ### 5/5 — Great idea! Participate people! *2019-11-11, version 1.0.5* Long ago before social media really took off and map-software was a thing, I thought it would be great to map out the city I lived in San Francisco) for disabled parking, toilets, and accessible buildings. This idea is better, a sort of Waze for wheelchair users. I will use it where I now live but also where I visit. I just returned from Manila and chairists there would benefit hugely from this app. It might even reveal how absolutely horrible accessibility is in some places and how American businesses in those places (Starbucks, McDonalds, KFC, etc., etc.) are equally as bad as local businesses just because they can get away with it. ### 5/5 — Bliss *2013-02-23, version 1.0.1* I downloaded this free application and was doubtfull at first but after adding 10 disabled parking spots around Cyprus and seeing them on a friends phone, i was amazed! Its a fantastic concept that can help disabled everywhere whether a toilet or a parking is needed! ***** If the creators can please add a way of editing position or deleting a wrong entry that would make it app of the year in my book! ### 5/5 — Good app *2012-10-23, version 1.0.1* 🌟🌟🌟🌟🌟 ### 5/5 — Great idea ! Let's make it happen *2012-07-10, version 1.0.1* If everyone uses this to add and review disabled toilets and parking spaces it could become a massive free resource when I am out and about ! Going to start adding now ! ### 5/5 — Brilliant! *2012-04-22, version 1.0* An excellent tool that is a great help when deciding where to pop out for the day! A* If you could add a "directions to" button for these locations it would be perfect x ### 4/5 — Help information *2022-03-19, version 1.0.8* If I were to look farther than I have would it show me how to add and edit washrooms or accessibility sites . I am sure I should have perused this app and it,s variables before writing this . Can I add a business washroom …. What are the requirements to add a site .. does a site need multiple assessments before it can be added . Not all washrooms are built the same or as accessible to some as to others . ### 4/5 — Good App *2013-03-19, version 1.0.1* Please add a satellite and hybrid map view, then the app would be perfect! ### 4/5 — People with disabilities could make this app really useful! *2012-10-23, version 1.0.1* I downloaded this app last night and added a couple of locations that I've used & find acceptable. Too many businesses get away with providing bare bones restrooms, while others have made outstanding efforts! You might try promotion on some sites that have a large user-base of people who use wheelchairs and have a need for safe, clean, functional facilities. Good luck and thanks for your efforts as well. Only 4 stars *today* because you need more human input; will be worth 5 stars when we can get more users to visit & rate your suggested locations, and start adding their own. Thanks so much! :) ### 4/5 — Good app for free. *2012-08-30, version 1.0.1* This is a very handy app to have the only grip I have is if you enter the location of a toilet or disabled parking spot and you later notice you've made a mistake i.e you mark a parking spot as a toilet you can't undo the mistake. I have also read in a review that you need to be at the location to add it because when you try to add a location the first screen zooms in on where you are at that point but in the second screen you are given crosshairs that you can freely move around the map it's with these hairs that you add the location I do think that if the option of an arial picture was added it would make adding a lot easier. ### 4/5 — Good but not just for those in wheelchairs *2012-07-19, version 1.0.1* Iwouldn't have found this unless I saw it in This Morning today as I am disabled but not in a wheelchair and have to use disabled toilets due to mobility issues. Would be great if description could be changed to include not just disabled people in wheelchairs. Great idea and app though as it can be so hard finding accessible toilets out and about especially in London. Re people saying about people putting parking and toilets in the wrong places, I think this might because if you add something it adds it where you are (or where the GPS thinks you are) at that moment even though you may be looking elsewhere on the map. ie. I know there are accessible spaces in my local town behind the shops, this is only the other end of the High Street from where I live so can easily find it on the map, but if I try adding the parking while I'm at home, even though I've got the map showing the area of the parking, it will show the free parking at my house (or wherever I am at that time). It would be great to be able to add places without being there in person as we may know of spaces or toilets but not using them at the time, or forget to use the app to help others. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*