# Wheels Mobile Assistant — Mobile Assistant for Drivers > Mobile assistant for company and reimbursement drivers, managing tasks and documentation. (iPhone/iPad app by Wheels, Inc..) - Source: https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691 (this page in markdown: same URL + `.md`) - Developer: [Wheels, Inc.](https://appshunter.io/developer/1285672480) - Category: Business, Productivity - Price: Free - Rating: 3.20/5 from 651 App Store ratings · 145 written reviews indexed - Age rating: 4+ - Requires: iOS 12.2 · 556 MB - Released: 2017-10-12 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691/reviews.md ## What is Wheels Mobile Assistant? Wheels Mobile Assistant requires a Wheels Driver Tools Account. Company Vehicle Drivers: Streamline your productivity with an integrated suite of tools you need as a driver of a company-provided vehicle. Smart notifications will proactively alert you to upcoming requirements, enabling efficient time management. Easily access on-the-go tools. And you always have direct-dial assistance from Wheels Customer Support Team to get the support you need if there is a roadside incident. Reimbursement Drivers: For drivers on the Wheels Reimbursement program, not only do you have access to the maintenance services for your personal vehicle with included roadside support services, now the app’s Trip Log and GPS AutoLog make documenting your reimbursable business trips a breeze. Trips documented here can be directly submitted for reimbursement. You won't need to use the spreadsheet method anymore! With this capability, you allow your phone to capture your business driving during set hours, and you can augment the default trip descriptions with notes and business reasons for your trips. ---- WHEELS MOBILE ASSISTANT FEATURES ---- • Biometric login allows for simple and secure authentication • Get Service - service reminders, preferred network shop search and payment details you show your shop – now improved with the ability to do vendor name searches and start new searches based on where you navigated on the map • Pushed alert messages - never miss a recall notification! • Roadside Support – summon roadside help from the app via one click direct dial for help (for vehicles still under manufacturer warranty) or NEW: a forms wizard and see the rescue vehicle come to you on a map! • For drivers on a Wheels mileage product (company vehicle or reimbursement) Daily Trip Log with the option to turn on AutoLog GPS to automatically capture your trips. You can also export your log history into a spreadsheet you can keep and archive, fulfilling your government regulatory requirements. • NEW: Take Vehicle Photos – take photos of your vehicle directly in the app for annual inspections, damage documentation, vehicle certifications ----- REIMBURSEMENT DRIVER EXCLUSIVE FEATURES ---- • NEW: Submit trips captured with the daily Trip Log and GPS AutoLog for reimbursement • NEW: Track your reimbursements and see statements for previous months ---- COMPANY VEHICLE DRIVER EXCLUSIVE FEATURES ---- • Glovebox - easy access to key documents such as registration, and company policies. NEW: insurance cards (policy info only for NY, NV and Canada, full electronic cards for all others), insurance card paper requests • Vehicle Order Status - receive order status and vehicle pick-up instructions. NEW: confirm you have taken delivery of your new vehicle • Mileage Reporting - features calculators for quick and accurate mileage entries, plus you can use your odometer history for fast entry. NEW: Now includes a daily trip log with a GPS AutoLog option to automatically document your business driving! • Tools for Fueling at the Pump (snapping pictures of the odometer to certify your fuel entries, access your fuel card credentials) and insights on your fuel usage • Registration status - so you are on top of action items when they happen ## Key features - Biometric login - Service reminders and shop search - Recall and alert notifications - One-click roadside assistance - Daily trip log with GPS AutoLog - Vehicle photo capture - Trip submission for reimbursement ## What do users think of Wheels Mobile Assistant? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient app - 🚀 Great service **Cons** - 🐛 Crashes frequently - 🐛 Unreliable GPS tracking - 🐛 Slow and laggy - 🔑 Constant login issues - 🔑 Frequent forced updates - 🔋 High battery consumption **Commonly reported bugs** - App crashes on launch after updates - Incorrect trip logging and mileage tracking - Logging out users randomly - Syncing issues between app and website **Most requested features** - Improve GPS tracking accuracy - Streamline login process - Reduce frequency of app updates - Add manual mileage entry option - Integrate with other apps (e.g. Google Maps) ## Recent user reviews (10 of 145) All indexed reviews: https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691/reviews.md ### 1/5 — Difficult at best *2026-08-06* App is a real time waster, still no box for personal when changing from business use, now since records details are needed , still need to place personal miles as other then enter personal in notes, but when selecting save on the top or bottom banner it will save but goes back to the 1st of the month, so now have to search for the date that was adjusted. App is poor at best. ### 1/5 — Can you make it slower *2026-07-03, version 8.0.1* I appreciate the slowness and glitchyness of the app when putting in miles. I would hate to get any work done. Thank you!!! ### 1/5 — Worse App! *2026-05-20* 5 stars for the worse app. Hate this app, way to slow to open, when you have it open and change to look at another app, it won’t reopen/refresh. Have to force it closed and then try to open again and usually after 5-6time it will open. I don’t trust that it’s logging my mileage correctly. Unfortunately I have no choice because my company makes us use it. ### 1/5 — Constant issues *2026-05-18, version 8.0.0* This app is super clunky. It was bad before but now with this new update it doesn’t even default to the current time when you’re logging a new trip. I’m handcuffed to this app for work but will gladly switch if offered to another app. ### 2/5 — Barely driver friendly *2026-05-18, version 8.0.0* Just spent hours of time correcting trips, and the need for the delays is a simple fix, all trips are logged as business, the purpose of the app is to separate business and personal use but there is no personal use selection, logs need to be kept for taxes they say. Adjusting gps logged entries make the page just to another random day of the week to back out of the app and go back to the day and finish the adjustments. Business or personal, that’s all there should be. Right now it is not driver friendly, and really destroying productivity. To at least be an app that lets the end user be useful, make it so all miles are not business miles, that is the point to track and separate business and personal miles, there is nothing in the drop downs to ever say miles are personal. Until this changes it’s just a way to charge unapplied time. ### 2/5 — Barely driver friendly *2026-05-11* Just spent hours of time correcting trips, and the need for the delays is a simple fix, all trips are logged as business, the purpose of the app is to separate business and personal use but there is no personal use selection, logs need to be kept for taxes they say. Adjusting gps logged entries make the page just to another random day of the week to back out of the app and go back to the day and finish the adjustments. Business or personal, that’s all there should be. Right now it is not driver friendly, and really destroying productivity. ### 1/5 — Would give it zero stars *2026-04-30, version 7.1.0* Without a doubt a horrible app. Laggy and buggy and just plain doesn’t work. Thankfully I can do most things on the website ### 2/5 — Glass Replacement - Screen Blank *2026-04-22, version 7.1.0* I only use this app to report my monthly miles. The one time I needed to use the app for a cracked windshield, you click on glass repair and the screen is white. So the one thing I needed to use this for outside of reporting my mileage, was garbage. ### 1/5 — Awful service *2026-04-17, version 7.1.0* The app itself works great. But the company behind it is extremely slow and unresponsive. I’ve been waiting at the repair shop for over 90 minutes for an approval on a cabin filter replacement. I wouldn’t use this company if I had a choice. ### 1/5 — App doesn’t work *2026-04-06, version 7.0.0* I have an iPhone 16 completely up-to-date with iOS yet the Wheels app will not open uninstalled reininstalled, you name it I probably tried it. This app is trash. ## Frequently asked questions about Wheels Mobile Assistant ### What does the Wheels Mobile Assistant app do? The app provides a suite of tools for drivers of company vehicles and those on reimbursement programs. It helps streamline productivity by offering smart notifications for upcoming requirements, easy access to on-the-go tools, and direct-dial assistance for roadside incidents. It also simplifies trip logging and submission for reimbursement. ### What are the key features for reimbursement drivers? For reimbursement drivers, the app offers a daily Trip Log with an optional GPS AutoLog to automatically capture business trips. These documented trips can be directly submitted for reimbursement, eliminating the need for spreadsheets. Drivers can also track their reimbursements and view past statements. ### Is the Wheels Mobile Assistant app free to use? Yes, the application is free to download and use. It requires a Wheels Driver Tools Account to access its features, but there are no additional costs associated with using the app itself. ### What kind of support is available through the app? The app offers direct-dial assistance from the Wheels Customer Support Team for roadside incidents. It also includes a forms wizard for roadside help and allows users to see the rescue vehicle's location on a map. Service reminders and preferred network shop searches are also available. ### Can I use this app for my personal vehicle? Yes, if you are part of the Wheels Reimbursement program, you can use the app for your personal vehicle. It provides access to maintenance services and roadside support, along with tools to document and submit business trips for reimbursement. ## Version history (last 5 releases) ### 8.2.0 — 2026-08-17 Improvements to enhance trip synchronization and logging Improvement of feature allowing users to view their trip overlapping other functions. ### 8.0.1 — 2026-06-15 Bug fixes and enhancements ### 8.0.0 — 2026-05-18 Report accidents from the Glove Box without calling (applicable to some drivers), categorize photos after snapping, and track trips more accurately with enhancements to GPS AutoLog — especially for short trips. Additional bug fixes and enhancements. ### 7.1.0 — 2026-04-13 Enhancements to GPS Autolog, SSO, bug fixes, and performance improvements. ### 7.0.0 — 2026-01-19 Provide feedback with new survey capabilities, confirm possession date when vehicles transfer between states, track multiple "stops" during a booking (for shared vehicles), access app in a new large foundational technical upgrade, bug fixes, and other small enhancements. ## Apps similar to Wheels Mobile Assistant | App | Rating | Price | Category | | --- | --- | --- | --- | | [Me@Campus](https://appshunter.io/ios/app/mecampus/id1633327532) | 4.7 (6,042) | Free | Business | | [Eventspace by SpotMe](https://appshunter.io/ios/app/eventspace-by-spotme/id1303773481) | 3.7 (23) | Free | Business | | [RxVantage](https://appshunter.io/ios/app/rxvantage/id1513240731) | 5.0 (8) | Free | Business | | [symplr Access](https://appshunter.io/ios/app/symplr-access/id904432520) | 1.2 (396) | Free | Business | | [Holman Insights](https://appshunter.io/ios/app/holman-insights/id1093192527) | 4.7 (28,986) | Free | Business | | [Tableau Mobile](https://appshunter.io/ios/app/tableau-mobile/id434633927) | 4.6 (2,812) | Free | Business | ## More apps by Wheels, Inc. - [Wheels FleetView](https://appshunter.io/ios/app/wheels-fleetview/id1403540052) - [Project X by Wheels](https://appshunter.io/ios/app/project-x-by-wheels/id1492501771) - [Wheels Vehicle Inspections](https://appshunter.io/ios/app/wheels-vehicle-inspections/id6472856163) All apps by Wheels, Inc.: https://appshunter.io/developer/1285672480 ## Related topics [wheels mobile assistant](https://appshunter.io/ios/topics/wheels-mobile-assistant) · [wheels mobile assistance](https://appshunter.io/ios/topics/wheels-mobile-assistance) · [wheel mobile assistant](https://appshunter.io/ios/topics/wheel-mobile-assistant) · [wheels fleetview](https://appshunter.io/ios/topics/wheels-fleetview) · [rims vehicle](https://appshunter.io/ios/topics/rims-vehicle) · [harrow mobile tyres](https://appshunter.io/ios/topics/harrow-mobile-tyres) · [utterly wheels](https://appshunter.io/ios/topics/utterly-wheels) · [wheelz](https://appshunter.io/ios/topics/wheelz) · [wheels up](https://appshunter.io/ios/topics/wheels-up) · [tabit wheels](https://appshunter.io/ios/topics/tabit-wheels) · [jayco toad](https://appshunter.io/ios/topics/jayco-toad) · [tsi iturbo client area](https://appshunter.io/ios/topics/tsi-iturbo-client-area) · [roadworksinc](https://appshunter.io/ios/topics/roadworksinc) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*