# WhereCom — user reviews > 46 indexed App Store user reviews of WhereCom by UMEOX Innovations Co., Ltd., rated 2.90/5 from 8 ratings. - Source: https://appshunter.io/ios/app/wherecom/id1042248287/reviews - App overview in markdown: https://appshunter.io/ios/app/wherecom/id1042248287.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 3 ## Newest reviews (12 of 46) ### 2/5 — Location services don’t work.. No video calling from app or vice a verse *2024-02-12, version 2.2.5* I am never able to track the location, no support Video calling from app or watch phone doesn’t work Only good for calling ### 1/5 — Pésimo *2017-04-21, version 1.2.2* No puedo configúralo y jamás me contestan en el teléfono del soporte. ### 1/5 — En chino *2017-04-20, version 1.2.2* Hay que estudiar chino. Los ajustes de la aplicación aparecen en chino. El reloj no funciona sin Programacion ### 1/5 — Started good BUT!!! *2017-02-02, version 1.2.2* Once you get the Moochies watch setup with this app then it all goes wrong... as in it doesn't work, the app shuts down when you try opening. This makes the tracking features unusable. Not happy! Come on get it fixed!!! ### 1/5 — Muy mala experiencia *2017-01-11, version 1.2.1* Compre el dispositivo y no funcionó nunca la localización en modo GPS, y el LBS es completamente inexacto, siento que tire dinero a la basura. Probaré con otra marca que me provea de dispositivos de buena calidad. ### 1/5 — Se cierra la app! *2017-01-06, version 1.2.0* No funciona, al momento de abrirlo se cierra la app y no la puedo volver a abrir. ### 1/5 — Se cierra el app *2017-01-03, version 1.2.0* Hola, el app se cierra en cuanto la abres. Pueden confirmar si habrá solución o si mejor regreso el producto? Es muy caro para que no funcione. AYUDA! ### 1/5 — Se me Cierra la App *2016-12-30, version 1.2.0* Ayudaaaa!!! La App se me cierra desde mi Iphone no logro ubicar por gps ni realizar cercas virtuales!! Tengo la ultima actualizacion de ios!! Por que me pasa eso!! ### 1/5 — No funciona la App! *2016-12-19, version 1.1.9* Se cierra automáticamente ### 1/5 — Moochies is not compatible to iPhones *2016-11-17, version 1.1.8.* As lovely as the watch is.. the app doesn't work with iPhones. It constantly crashes and won't work. Yes you can still phone your child but you cannot track them if they ever get lost as the app won't open up and constantly crashes so it isn't fit for purpose :( very upsetting for the cost. Also unsure how to switch it to 12hour clock- possibly something the app may allow but as the app doesn't open after the initial registration it's impossible to know ### 1/5 — App *2016-11-16, version 1.1.8.* Update app please, issue is have 3 month old, on hour format 12/24 setings. ### 1/5 — Pésima app *2016-11-12, version 1.1.8.* Hace mas de un año compre el dispositivo y es fecha que no lo he podido utilizar porque nunca funciona la app ## Most critical reviews (10 lowest-rated) ### 1/5 — Not worth *2025-11-25, version 2.2.5* Not worth for 15k my sons watch is not even showing the location now ### 1/5 — Додаток *2023-07-29, version 2.2.5* Неможливо додати членів родини. Імʼя не вводиться. Завжди вспливає щоб імʼя було більше 8 символів. Таке і пишу, але що разу теж саме. Чи то не доробка приладу чи додатку! Хрєнь якась. Розчарована. ### 1/5 — Перестал работать трекер. *2019-09-15, version 2.1.7* Вероятно, после последнего обновления перестали присылаться обновления о перемещении ребенка в неактивном состоянии телефона, в том числе и SOS-уведомления. Если зайти в программу и посмотреть уведомления, то все работает через раз. Короче, очень разочарованы этими часами, выброшенные деньги. Будем покупать другие не этой фирмы. ### 1/5 — Полная недоработка *2019-07-14, version 2.1.7* У меня пустой профиль и не могу добавить ни контакты, ни настроить трекер, все пусто, есть только кнопка сохранить((( ### 1/5 — Horrrible *2019-01-23, version 2.1.5* Horrible ...neither the app or the watch work as advertised. Watch worked twice —max! Beyond disappointed. This does nothing for the safety and security of my child and is beyond unreliable. I’ve contacted customer service more than once and nothing works! There’s a language and it did not come with a manual! I do not think the device or app are intended for the U.S. because we’ve been able to make 1 call! The device was off while on holiday from school and now the app and device do not recognize each other...an error message when trying to scan bar code and says IMEI is invalid when trying to input manually. ### 1/5 — Nefasto *2018-12-08, version 2.1.5* Nefasta aplicación, no funciona, en lugar de estar tranquilo, estoy mas intranquilo por que falla demasiado la aplicación! Y solo te venden el servicio mensual con Movistar ### 1/5 — No lo compres! *2018-11-11, version 2.1.4* En México no sirve! y aún siguen vendiendo el producto ### 1/5 — Tengo problema enlace con iPhone 6s *2018-03-04, version 2.1.1* Tengo problema enlace con iphone 6s ### 1/5 — Mala *2017-06-12, version 1.2.2* No compres está porqueria no sirve y además. La aplicación se cierra ### 1/5 — Falta soporte, las notificaciones push no funcionan. *2017-06-10, version 1.2.2* Fue un lío configurarlo y tuve que usar traductor de chino. Las notificaciones push no funcionan. Por favor necesito soporte ya que invertí mucho dinero en el reloj. ## Most praised reviews (10 highest-rated) ### 5/5 — Safety *2021-05-08* Perfect for my child such a good app no regrets I got the device and using it really well ### 5/5 — Amazing product must buy *2020-05-15* That’s all I can say is this One amazing product I will refer to all my dad buddy’s and then some gives you such piece of mind they killed it with this one!!!! ### 5/5 — For the price you can’t find a better product have to buy *2020-05-15, version 2.1.8* That’s all I can is this product rocks it’s a must buy will recommend to all my girlfriend with kids invest it’s well worth it!!!! ### 5/5 — 定差誤差大 *2015-12-04, version 1.1* 定位誤差至少幾百公尺 ### 3/5 — App is slower and gps not updated quick enough. *2023-08-13, version 2.2.5* Placing calls through app is slower than calling directly. Also device wrongly shows offline even when it is on. ### 3/5 — Good effort but seriously needs to improve *2023-05-13, version 2.2.4* It’s a nice app for watch out wearables! The watch is really nice but the app is really disappointing.. the language in half the app is wrong, it lacks some essentials and really doses feel like the app it ought to be for the watch. Please improve ### 3/5 — Probleme *2020-06-07, version 2.1.9* iPhone 6 /. După ultimul update .Localizarea pe harta arată : Failed to get location info Și la : Setings / Family .... aplicația se Închide . Se poate rezolva aceasta problema ??? ### 3/5 — Не настроить часы *2019-04-30, version 2.1.5* Профиль пустой лист и настройка трекера тоже, только вверху есть сохранить((( ### 3/5 — Исправьте, пожалуйста! *2016-11-11, version 1.1.8.* Не показывает правильного местоположения. Например, ребёнок у бабушки, а приходит инфа, что в другом конце города. СОС-сообщения не проигрываются, приходит только уведомление, что было отправлено и все. Карта не точная. Спасибо! ### 3/5 — No sirve localización *2016-05-31, version 1.1.5* Se cierra la app automáticamente en iphone 6. En 6 plus no hay problema --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*