# WHILL Model Ci — user reviews

> 4 indexed App Store user reviews of WHILL Model Ci by WHILL, Inc., rated 3.60/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/whill-model-ci/id1328793699/reviews
- App overview in markdown: https://appshunter.io/ios/app/whill-model-ci/id1328793699.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 3

## Most critical reviews (4 lowest-rated)

### 1/5 — App doesn’t work

*2020-05-29*

No matter how many times I try this app will not connect to my chair and Iphone remote control was a primary reason for buying this chair go begin with

### 1/5 — App not working

*2019-11-24*

App just turns screen gray for 2 seconds then closes. Will not open.

### 1/5 — App does not work at all.

*2019-10-15*

Install it, open it, it then just turns your screen darker for 2 seconds and app closes. IOS 13 issue I was told. Poor communication on what is being done to fix.

### 3/5 — Please fix connection problems

*2019-02-12*

I like that I can remotely control this chair but I have two problems I’d like the developers to address. 1) The app, more often than not, does not connect to the chair. It is hit or miss. I close the app and reopen it. Sometimes it works and sometimes it doesn’t. I will then try closing my iPhone and then restarting it. Sometimes that works and sometimes not. Eventually after 5 minutes of trying it connects. Can you address this? 2) you make a big deal of turning the chair off before transferring, but there is no way to do that remotely.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*