# Whirlpool — user reviews

> 333 indexed App Store user reviews of Whirlpool by Whirlpool Corporation, rated 4.70/5 from 27,069 ratings.

- Source: https://appshunter.io/ios/app/whirlpool/id1011622189/reviews
- App overview in markdown: https://appshunter.io/ios/app/whirlpool/id1011622189.md
- Rating breakdown: 5★ 23,151 · 4★ 1,791 · 3★ 651 · 2★ 314 · 1★ 1,162

## What do users think of Whirlpool?

Overall sentiment: negative

**Pros**

- 🚀 Remote control of appliances
- 📢 Notifications for cycle completion
- 💡 Cooking/recipe features
- 👍 Convenient laundry management

**Cons**

- 🐛 Connectivity issues and app crashes
- 🔒 Privacy concerns with data collection
- 🔁 Frequent need to re-enable remote access
- 👎 Confusing and unintuitive user interface
- 🕰️ Lack of real-time cycle status updates

**Commonly reported bugs**

- App login issues and frequent sign-outs
- Inconsistent behavior after software updates
- Inability to maintain Wi-Fi connection to appliances

**Most requested features**

- Integration with smart home platforms (e.g., Apple HomeKit, Google Assistant)
- Ability to control appliances remotely without manual enablement
- More detailed cycle status and time remaining information
- Improved multi-user support and family sharing

## Newest reviews (13 of 333)

### 3/5 — Wireless/App features

*2026-08-26, version 7.0.1*

These require constant resetting and hard to connect remote start. The dryer itself works fine for clothes.

### 2/5 — Terrible app

*2026-08-22, version 7.0.1*

Barely functional, needs a lot of work

### 3/5 — Disappointing

*2026-08-11, version 7.0.0*

The app is disappointing because it has glitches and i can’t start the machine from it.  The washing machine electronics glitch sometimes and it thinks you press buttons when its dusty. Sometimes when a cycle is cancelled, it tries to revert back to the cancelled cycle when you start the new one.  
The detergent dispenser was a waste of money.

### 4/5 — My washer

*2026-08-06, version 7.0.0*

So I had the older model and I decided to upgrade it and it was well worth it

### 1/5 — Very disappointed…

*2026-06-09, version 6.8.4*

We have had going on 6+ calls to our home over this particular washing machine. Only had it for a few months. We are really tired of being without a working washer going on several months now. Will be going back to a different washer brand once we can ever get a return from for a non working washer for us.

### 1/5 — Slow and clunky

*2026-06-08, version 6.8.4*

App keeps auto logging out despite deleting and reinstalling it and ensuring that remember me is enabled. App is also slow and feels clunky and pushes whirlpool ads. App is also very slow to update machine status unless you forcefully quit and reload app.

### 1/5 — Would be 5 stars but…

*2026-06-05, version 6.8.4*

If the app didn’t continuously kick me out every single time I cleared it from my background, it would be the best thing ever invented. But having to log in every time I use it, then it bugging out and saying it’s doing a task that it isn’t, isn’t worth the time or hassle.

### 2/5 — Sensitive to Heat

*2026-06-01, version 6.8.3*

I’m genuinely confused how this Whirlpool oven passed any functionality testing. The moment the oven heats up and you try to check on your food, the display panel starts glitching and going completely haywire. The heat coming from the oven clearly affects the electronics, making the controls unreliable right when you need them most.

For an appliance at this price point, basic usability shouldn’t fall apart just because the oven is on. This feels like a major design flaw, and it makes everyday cooking frustrating and inconvenient. I expected far better performance and quality control from Whirlpool.

### 3/5 — Saved data?

*2026-06-01, version 6.8.3*

Great app except I can no longer use it unless I want to go through the hassle of resigning up. I was just randomly kicked off. While I don’t mind having to reset my password, it makes you start completely over. In my case, I have to have to wait for my husband to reinvite me. (Since only 1 of us can have the initial account)

### 1/5 — Logged me out

*2026-05-31, version 6.8.3*

Logged me out. Then wanted me to accept new terms and conditions. Why would I want this hassle. Can I pay up to remove “smart” features from things that do not need them?

### 1/5 — Useless App

*2026-05-25, version 6.8.3*

I’m trying to use this app with my washing machine. The app keeps glitching. The time for the wash cycle on the app doesn’t match the time that’s on the washing machine. There’s no user manual on the app or that came with the washer so I just have to figure out how to use the thing myself. Sometimes when I have the app open it flickers and does the spinning circle then never opens whatever I’ve tapped on.

### 1/5 — No sirve nada

*2026-05-22, version 6.8.3*

No funciona para configurar ni para controlar, la app nomas te dice que hace algo y no es verdad…

### 2/5 — Fix this issue please

*2026-05-22, version 6.8.3*

You need to reopen the app to check on the current times on the oven after you minimize it or your phone screen turns off

## Most critical reviews (10 lowest-rated)

### 1/5 — Missing most features

*2026-09-01, version 7.0.1*

The most important feature a refrigerator app must have is missing: what’s the temperature inside my freezer and refrigerator compartments. You can change the desired temperatures but you have no way of knowing what the actual temperatures are. I had to buy a $1.99 digital thermometer for my freezer to discover that despite being set at -5 F, it was actually + 18F 3 days after delivery and set up.  This for a $3,000 fridge.

### 1/5 — Useless

*2026-08-28, version 7.0.1*

Useless app. You have to always remember to enable the remote feature. Open the over door and it resets to off

### 1/5 — Mid at best

*2026-08-19, version 7.0.1*

Constantly being signed out of this and having to log back in is a nuisance. At that point just make it a web page I have to sign in to. Seems safe to say whirlpool put the absolute bare minimum possible in to the app and said “eh, good enough.” The oven units themselves are less than impressive but the whirlpool brand overall clearly hasn’t cared about its reputation or quality in MANY years so I guess it’s up to their standards.

### 1/5 — Doesn’t work

*2026-08-14, version 7.0.0*

My brand new house is a “Smart house” with all state of the art Whirlpool appliances. When the Whirlpool app failed to find any appliances, it said to add the Wlabs app, which failed to open, and there is no way to troubleshoot. So I have a house full of smart appliances that can’t connect to the app or the second app this one told me to download!

### 1/5 — Horrible Experience

*2026-08-12, version 7.0.0*

I can’t even sign in. I’ve already created my account with my email and password and confirmed the email they sent to me but there is no sign-in button. It only gives me the option to create an account and I’ve gone round and round and it just keeps wanting me to create an account, which I’ve already done.

### 1/5 — No sign in!!

*2026-08-08, version 7.0.0*

How incompetent can you be developing an app!!!!  It says sign up/sign in and it won’t give you the sign in it’s asking to create a new account! I already have an account and there is no where to sign in. Seriously get it together.

### 1/5 — Don’t buy this oven

*2026-07-21, version 7.0.0*

We just moved into this house and the oven is beautiful. However the time was repeatedly off. We’ve tried to update the settings both manually and in the app. The app prompted us to download an update. After that the oven completely stopped working. No screen, nothing. We tried resetting the breaker and nothing. There’s no way to access the screen bc the electrical components stopped working completely after downloading their update!!! All bc the time was wrong on my oven, now I have no oven. What’s heart breaking is that I’m sure the oven works it’s just the electrical components. When you call whirlpool they want you to buy an extended warranty plan for $40 a month or pay $400 for them to come out and take a look. It’s so disappointing and disheartening.

### 1/5 — App was good… until it wasn’t

*2026-07-02, version 6.9.0*

This app USED to be amazing. I had all my favorite settings saved. I just picked which one I wanted and it did its thing and alerted me when it was done. 

A few weeks ago they updated the app. It kicked me out and ever since then I can’t reconnect. Support isn’t helping. I’m so frustrated.

The main reason I loved this appliance was that the app told me when to get my laundry. 

Please fix the app!!!!

### 1/5 — No value

*2026-06-19, version 6.8.4*

Web function offers 0 value beyond notification of cycle end

### 1/5 — The app is created by idiots

*2026-06-15, version 6.8.4*

Wifi connection stopped working. I am blocked by utter stupidity of the app and its logic: the app says the device must be connected to wifi first. The device says that you have configure the device from the app first. The app is created by clueless idiots

## Most praised reviews (10 highest-rated)

### 5/5 — Audio Alarms

*2026-09-04, version 7.0.1*

Would be nice to be able to set an audio alarm on the app for when a cycle is complete.

### 5/5 — My Whirlpool/washer&dryer

*2026-08-18, version 7.0.1*

AWESOME!!! 
Everything that I want in a machine, such as the different types of settings temperature and the length of time that I want my clothes to be taken care of not only that the fact that I can put from just a little bit of clothes to bag full of clothes this washer calculates everything that goes in it while it’s washing while it’s drying, it’s just it does his job one more do you want it? Does the job?

### 5/5 — Such a great app

*2026-08-13, version 7.0.0*

Excellent works every time. And been using it for 7 years.

### 5/5 — Washer & Dryer

*2026-08-03, version 7.0.0*

Washer is a little wobbly but the legs may just need to be adjusted. Dryer is excellent so far Definitely Recommend

### 5/5 — Easy

*2026-07-25, version 7.0.0*

👍🏿

### 5/5 — Outstanding Product!!

*2026-07-04, version 6.9.0*

We love our washer and dryer!! They get the job done!! Mom and Dad purchased Whirlpool Products as well!!

### 5/5 — Whirlpool double wall oven

*2026-05-28, version 6.8.3*

This is fantastic to be able to operate this oven remotely. It makes things much easier, especially with the double oven.

### 5/5 — Mystery Laundry Dispenser

*2026-04-27, version 6.8.1*

I am still not sure if the laundry detergent is dispensing correctly. It states to fill it up, but I have not had to change it, which is very odd for how many loads I have washed. I have called to try to get support from the manufacturer, but to no avail

### 5/5 — Incredible

*2026-04-20, version 6.8.1*

I never dreamt that I was such an amazing washer and dryer. I love all the features and it does an amazing job and drying your clothes.

### 5/5 — Suggestion

*2026-04-06, version 6.8.1*

Get this on an Apple Watch and a widget on the watch and on the phone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
