# Whish Money — user reviews > 80 indexed App Store user reviews of Whish Money by TECFRAC, rated 4.30/5 from 366 ratings. - Source: https://appshunter.io/ios/app/whish-money/id1284243483/reviews - App overview in markdown: https://appshunter.io/ios/app/whish-money/id1284243483.md - Rating breakdown: 5★ 290 · 4★ 12 · 3★ 8 · 2★ 6 · 1★ 50 ## What do users think of Whish Money? Overall sentiment: mixed **Pros** - 🚀 Fast and easy money transfers - 👍 User-friendly interface - 💰 No hidden fees or transparent pricing - 🌍 Wide availability at local stores across Lebanon - 👥 Helpful customer support (when responsive) - 🔒 Secure transactions - 📱 Convenient mobile money management **Cons** - 😞 Extremely poor customer support responsiveness - 🐛 Frequent transaction errors and failures - ❌ Account access issues after reinstallation - ⏱️ Slow support response times (hours to days) - 🚫 Inability to withdraw or use funds - 📋 Excessive information collection during registration - 🔐 Data privacy and security concerns - 💳 Credit card top-up failures - 🌐 Language barriers for non-Lebanese users - ⚠️ Account verification rejection without explanation **Commonly reported bugs** - App crashes and error messages preventing fund access - Login errors after app reinstallation - Top-up transaction errors with valid payment methods - Duplicate transaction charges - Calendar bug not reflecting midnight transactions - Document upload failures - Pending transactions marked as declined - OTP and passcode setup errors **Most requested features** - Cash collection notification system - Prepaid card for online shopping - Google Authenticator or email OTP for additional security - Real-time exchange rate display before transfers - Email support option - App maintenance during off-peak hours - Improved multi-language support ## Newest reviews (10 of 80) ### 2/5 — Worst customer support ever *2026-04-16, version 2.5.0* I texted them and I received a useless answer 1 hour later ! The app is great bs the customer support system need a lot of improvement ### 1/5 — TERRIBLE - ERROR EVERYTIME I TOP UP *2025-10-15, version 2.4.3* Like the other person’s review. I have had a very hard time trying to top up my WHISH. EVERYTIME it gives me error. And the WhatsApp agents are extremely unhelpful and leave my case unsolved. Horrific. Scary. Abominable ### 5/5 — Top *2025-10-11, version 2.4.3* Best app ### 5/5 — Great experience *2025-10-10, version 2.4.3* Great customer support ### 5/5 — Impressive *2025-10-04, version 2.4.2* Money movement made easy ### 5/5 — ❤️ *2025-09-29, version 2.4.2* Greatest app I’ve ever used great support team ### 5/5 — Best services in the region *2025-09-25* This app made our lives easier with the bunch of services they offer ### 5/5 — Great money transfer app *2025-09-24* Wish Money makes sending money so easy and reliable. The app is fast, secure, and very user-friendly. Transfers go smoothly every time. I highly recommend it! ### 5/5 — Best App *2025-09-24, version 2.4.2* Best App ### 5/5 — best *2025-09-22, version 2.4.2* great app easy usess ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-07-08* NEVER EVER under any circumstances use this app. Absolutely disgusting and scam. They will take your money from your bank account and you will need over 15 days to see it on their garbage app. YOU WILL NOT be able to transfer money fast if you have an emergency. Absolutely ridiculous. STAY AWAY. ### 1/5 — They are using my number *2026-06-20, version 2.5.5* Someone is using my number to an account ### 1/5 — Very bad experience DO NOT USE *2026-06-11* The service of whish is suboptimal. I encountered too many problems trying to load money from abroad and customer service was constantly re routing me to other people. They would schedule and appointment for a call and I would wait for an hour, hours, days and then they would say sorry we didn’t call and schedule again. It was a waste of time and effort. I highly recommend you do NOT use. ### 1/5 — Scam and miscommunication *2026-06-10, version 2.5.5* I recently received $65 and then $20 were taken from my account and when I tried to contact the Whish company I had no response and they were no refund from the source that stole my money ### 1/5 — Constant errors *2026-06-06, version 2.5.4* The app constantly shows “an error has occurred” I tried updating and reinstalling it but the problem remains. Very frustrating experience. ### 1/5 — Disgusting support *2026-03-30, version 2.5.0* Trash support that doesn't help I have 115$ in my account and I can't use them or get them out ### 1/5 — Cant log in anymore?? *2026-03-04, version 2.4.9* I had to temporarily remove the app. When i reinstalled i tried to log in but it only lets me sign up. I proceed and it sends me a code, asks me to set up a passcode (that i already had set up before but ok) and then i keep getting an error message and cant access my account. In what world can you have MONEY on an app and YOU CANT ACCESS IT? ### 1/5 — Worst app ever *2026-02-01, version 2.4.6* When you’re being sent money for a very specific purpose and you’re unable to use your money for what’s intended for “ absolutely nonsense app ### 1/5 — To avoid - Poor Quality of Customer Support *2026-01-04* The support is of very poor quality. I have the feeling that they don’t care or that they don’t properly look into the problem before responding. After their first reply, they prematurely close the discussion, forcing me to start a new one and explain everything all over again. ### 1/5 — Worst customer service *2025-12-14* They don’t respond to either support number or message, fix your customer servive…!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app experience *2026-06-01* Definitely a solid app. Highly recommend it to others. Customer service is awesome and the app experience too. ### 5/5 — Nchala 3al a3la *2026-05-20, version 2.5.2* Tatby2 l whish mony kter neje7 wfa3al w3am yse3d kter nes bhayda lwa2t le sart sa3be lmouwasalet mn wara 8ala lbanzeen w8ala lm3yche fa ente we3d be baytak 3m t7awel wtdfa3 wtsaker fawter be tary2a ma fyha 5sara fa ana bhanykoun wnchala 3al a3ala wbl nesbe la le mstlmen chakewa ktwr moumtzazen de8re bylabo talb ma by2balo 7ada ykol 7a2 7ada alla ywaf2koun ### 5/5 — very good application *2026-02-23, version 2.4.7* and better is the customer support the woman stayed with me on a call for 10 mins just to fix my problem she wouldn’t hang up until it was solved ### 5/5 — J *2026-02-20, version 2.4.7* The world's best app for transferring money and buying ### 5/5 — Good service and supprot *2026-02-12, version 2.4.7* Good support ### 5/5 — One of the best mobile money app *2025-12-15* Very recommended - makes life easy and money is always available at any local store , stores and everywhere around lebanon , ### 5/5 — Great Service *2025-11-10* You can reach out to them via WhatsApp and they help you. ### 5/5 — Amazing experience *2025-11-04* I’ve been using the Wish Money app for a while now, and I’m honestly impressed! It’s super easy to use, the transfers are fast, and I love how transparent everything is — no hidden fees or confusion. The interface is clean and user-friendly, which makes managing my money a lot simpler. Customer support is also quick and helpful whenever I have a question. Definitely one of the best financial apps I’ve tried — highly recommended! ### 5/5 — Best services *2025-11-04, version 2.4.3* Best services ### 5/5 — Great Experience *2025-11-03* Whish Money makes sending and managing money so easy. The app is fast, secure, and very user friendly. I’ve had a smooth experience every time, definitely one of the best financial apps out there. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*