# Whisker — user reviews > 1,020 indexed App Store user reviews of Whisker by Automated Pet Care Products Inc. dba AutoPets, rated 4.80/5 from 143,642 ratings. - Source: https://appshunter.io/ios/app/whisker/id1475805212/reviews - App overview in markdown: https://appshunter.io/ios/app/whisker/id1475805212.md - Rating breakdown: 5★ 126,578 · 4★ 12,517 · 3★ 2,597 · 2★ 585 · 1★ 1,365 ## What do users think of Whisker? Overall sentiment: neutral **Pros** - 🚀 Convenient, hassle-free - 👍 Keeps litter box clean and odor-free - 💡 Tracks cat usage and weight - 🚀 Saves time and effort **Cons** - 🐛 Frequent false 'drawer full' notifications - 🐛 Connectivity issues with app - 🐛 Sensor malfunctions and interrupted cycles - 🔋 Drains phone battery with constant notifications **Commonly reported bugs** - App frequently disconnects from litter box - App fails to properly register litter box - Litter box gets stuck in cleaning cycle **Most requested features** - Customizable cleaning cycle settings - Ability to identify which cat used the litter box - Improved app stability and responsiveness - Better integration with smart home devices ## Newest reviews (12 of 1,020) ### 3/5 — Litter robot 5 pro camera delete all button *2026-08-21, version 1.40.0* I have a 5 pro in my office and it records constantly. There needs to be a delete all button for the recording history. This is a suggestion for future update. Please! ### 4/5 — Nice app and I would give it five stars with a little work *2026-08-20, version 1.40.0* I really like this litter box. The app is a nice app. It is not completely accessible for the blind. I use voiceover on my phone and sometimes I have trouble. That’s why I gave it four stars. ### 3/5 — None of the Advertised Features Work (Litter Robot 5 Pro) *2026-08-20* The app looks and feels nice to use, but is functionally useless. They require an ongoing subscription for certain features, but don’t tell you all those features are broken anyway. Cat detection doesn’t work. It regularly misses cats entering the globe, misidentifies which cat is present, and records tons of useless “events” of your cat walking 15 feet away in your living room. The events never record the interior camera, so you can’t use it to identify whether your cat might be sick or straining to pee/poo. The scale never records any weight for your cats. It will also attribute visits to the box to the wrong cat if you have multiple cats since it uses the very poor cat identification from the front camera (i have an orange & a grey cat, this shouldn’t be difficult). Additionally, there is a frequent and ongoing issue with every version of the litter box where it will constantly say the waste tray is full even when it is empty. This means it won’t automatically turn. Thus defeating the main reason you purchase one of these. Whiskers refuses to provide any kind of roadmap for when they will fix the broken features, implement the advertised interior camera events, etc. They still charge that subscription, though! They will also treat your bug report/feature inquiry as if you are unique in reporting it when in reality every single LR5P owner is complaining about this. **Developer response:** We're so sorry you're experiencing issues within the app, Matsie! Please email us with your contact details at reviews@whisker.com. In the title of your email, please include your username so that we can easily locate your review. We will be on the look-out for your message! ### 2/5 — Connectivity is awful *2026-08-18, version 1.40.0* This app has the worst, most inconsistent connectivity I’ve ever seen. It disconnects constantly even when nothing changes. Our unit on the main floor along with a WiFi extender, and no other devices in the house have this issue on any floor. This device just tells us “disconnected” or “motor fault error” or any number of other issues all the time. It needs a ton of work even years later. ### 2/5 — Wish the app was smarter *2026-08-14, version 1.40.0* Would also be helpful if the litter robot is flashing colors that the app would tell you what it means and how to fix it. For example-if the litterhopper is “ready” but hasn’t dispensed litter in weeks (sometimes months) it would be great if the app triggered something to fix it or helped you fix it. Same with the cleaning. If the litter cleaning stops mid cycle EVERYTIME, trigger something to recognize something is going wrong. The fact that the best the app does is send you to the website where, if you want help, you have to enter all the data that the app already knows is really disappointing. ### 4/5 — 2 picky catz *2026-08-13, version 1.40.0* So far, so good!!! ### 2/5 — Log in issues *2026-08-11, version 1.40.0* The app constantly logs me out and the litter robot spins maybe 33% of time. Most of the time I have to press the button. ### 3/5 — Litter Robot Constantly Disconnecting *2026-08-06, version 1.40.0* My LR5 is constantly disconnecting for whatever reason, and I have to come into my app each time and type my long complicated password or I don’t get any data. There needs to be either an auto-reconnect feature or remember password feature. Or just fix the firmware that causes the constant disconnects. My password doesn’t change, my power doesn’t fluctuate, and my LR doesn’t move. Why is this a constant issue? ### 4/5 — Pretty happy *2026-08-04, version 1.39.0* There is only one thing that I would wish it let you do is let you edit what the litter robot misses. My cats are older and I like to keep good track of their potty habits so I’ve noticed sometimes when one of the cats goes the robot picks it up as “cat detected but completely misses who it was. Letting you manually edit who it was if you already know would be a pretty simple fix for the devs and allow people to keep better track of their babies. Otherwise the app is great! It allows me to mostly keep track of my two cats habits and weight and manually run the cycle or turn it on or off when I’m not in the room. ### 5/5 — Five Stars *2026-08-04, version 1.39.0* Had to purchase a new circuit board, as apparently the older circuit boards don’t function correctly with the app. Installed a new circuit board, and the app works flawlessly on the Litter-Robot 3 Connect. ### 5/5 — Don’t rotate iPad for QRcode camera *2026-08-02, version 1.39.0* Really? Also, could you be a little more forthcoming with how the litter hopper is supposed to work. Hopper is full. Litter in the globe is low. Hopper won’t dispense until globe is full. What?!?! Hate wasting money. ### 4/5 — Generally helpful *2026-08-02, version 1.39.0* Decent app and product, but be aware it can fault and stick mid cycle. Then you get a cat popping on the floor in annoyance because the drum isn’t aligned. App doesn’t warn you the product is stuck mid cycle ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-08-20, version 1.40.0* Product doesn’t hold up! We have purchased (2) litter robot over the years and have had multiple issues. We have replaced the motor, the cat sensor . It’s just on going problems. These units are very costly and aren’t worth the price. So very disappointed. ### 1/5 — Litter Robot 4 *2026-08-17, version 1.40.0* This litter robot never works at all. I have to manually cycle it every hour!!! ### 1/5 — Data replaced with subscription *2026-08-15, version 1.40.0* Company says it’s all about your cats health. That data in any reasonable time span is no longer available in the app. For existing customers a pay wall was put up. They said it’s for new features only. But what they did was remove the ability to see more than 7 rolling days of weight and # of visits. Before you could export it. I don’t care what live feeds or additional insights they may offer with the data. Right now as an existing customer, one for more than 15 yrs, they took away data and replaced it with paywall buttons “free trial” and and an emotional appeal to protect your pets. Data I had before. It’s a stupid business move. They have competition… if they treat their customers better, go with those devices. ### 1/5 — Cludgy *2026-08-12, version 1.40.0* The app looks nice, but seems a mess under the hood. Took about 2 hours to get the device setup after dozens of attempts. After downgrading my network substantially, I was able to get it setup. Adding the cats was straight forward, but the app was erratic. It also seems to have a pre-2000 low res limit for photos as well. So the app design looks good, but it seems to suffer from coding issues. If I had known this fairly new model (Litter-Robot 5) only supported archaic levels of 2.4ghz WiFi, this would have been a hard pass. I have dozens of 2.4GHz smart devices and they all work on a split 2.4/5Ghz network. This may have to go back before the cats use it. ### 1/5 — Please fix the feeder scheduling app issues *2026-08-10, version 1.40.0* Brand new feeder and create the schedule, enable it, then go back into the device and it’s gone like a fart in the wind. This is an expensive device and not being able to view or modify a feeding schedule is a deal breaker. ### 1/5 — Does less now than in the beginning. *2026-08-08, version 1.40.0* I used to be able to pause and reset my litter robot, I can't any more and thr litter robot itself is very glitchy so if I go away for the weekend and the litter robot paused, I can't reset it and this happens every day. Overall very unimpressed with the app and the litter robot as a matter of fact ### 1/5 — Robot 3 *2026-08-06, version 1.40.0* I like the litter box but mine will NOT go online to capture the weight of my cat’s so it’s very frustrating. That feature has never worked which is very frustrating with how much I spent on it ### 1/5 — Insanely slow after update. *2026-08-05, version 1.40.0* That’s it. That’s the review. It’s insanely slow. ### 1/5 — Data with no realtion *2026-08-01, version 1.39.0* I think the devs of this app have never needed to associate any data to anything else. The app says cat 3 used the litter robot at 5:20pm on 7/31. So I check video recordings at all events at the 5 'o clock hour. Cat 3 is not there. NO cat shown getting in to or out of the box. So I want to see events of what cat did what when. Then I wamt to see what cat it really was. That takes three taps to get out of events of actions to events of video. Nothing matches times. And it resets the postition at times when you scroll down to see videos and back out to see others near the time. Every event of a cats use should have a image of said cat to help make sure identification is correct. All data points of events should link to all associated data points. Currently this app is useless. ### 1/5 — It’s a litter box, it shouldn’t need constant fussing *2026-08-01, version 1.39.0* The whole point of a robot litter box is to save us time, right? So why does it demand constant attention? Just clean the litter out and don’t flash and bug me all day and all night like a desperately needy boyfriend. The help sections, the faq, the click here for more info, all are completely useless. For instance the app knows exactly which model I have, it should give me useful advice, don’t redirect me to some website. ## Most praised reviews (10 highest-rated) ### 5/5 — Out of this world *2026-08-21, version 1.40.0* The cat loves it and she wants to live in it. Bella thinks that it is amazing and it’s her toilet. I have to write what she thinks about this potty. ### 5/5 — Wonderful product *2026-08-21, version 1.40.0* It is so very nice not to have to scoop two times a day. It his product is a life saver. ### 5/5 — Whisker is the best *2026-08-19, version 1.40.0* It came fully assembled, except for the hopper in the front porch. They snap in place this device rocks, even the cats were interested in it before it even had litter in it. ### 5/5 — Love my Litter-Robot 4 *2026-08-18, version 1.40.0* I’ve had this model since it first came out. It has been worth every penny we spent. Yes, it was pricy for us and I had a bit of sticker shock but I also had a LBot 2. That thing was a soldier and I know if it’s well taken care of these Bots last for a while. No problems but an occasional WiFi reset when we have a power issue etc. It’s a great investment if you are a busy person or travel for work a night or two. You know the litter box is clean- every time. ### 5/5 — About app notifications *2026-08-16, version 1.40.0* I was wondering (or make a wish) if I can choose only to show notifications when the drawer is almost full. Rather than every use. Thanks! ### 5/5 — Worth the investment *2026-08-15, version 1.40.0* This is one of the best investments we have made. The amount of money saved on litter saved and cannot even try to put a price on the amount of time saved from not having to scoop. ### 5/5 — App *2026-08-09, version 1.40.0* The app is great! ### 5/5 — Amazing *2026-08-05, version 1.39.0* The LR4 is quite easily the best purchase I’ve made for my cats. 100% worth the investment. ### 5/5 — Exceptional!! *2026-08-05, version 1.39.0* I still have the original litter robot I bought about 12 years ago but recently I added a Maine Coon to the family and decided to get the LR4. The technology has advanced so much that is remarkable the way it performs. I am super happy and my two cats too!! Thanks on behalf of Ashe and Kyō. ### 5/5 — Amazing product *2026-08-04, version 1.39.0* I love my Litter Robot so much, that I bought one for my son’s kitten and one for my daughter’s kitten. This is truly a must have if you have a cat. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*