# Whiteout: Redact & Blur Photos — user reviews > 43 indexed App Store user reviews of Whiteout by Jordan Zeleny, rated 4.30/5 from 243 ratings. - Source: https://appshunter.io/ios/app/whiteout-redact-and-blur-photos/id1642452158/reviews - App overview in markdown: https://appshunter.io/ios/app/whiteout-redact-and-blur-photos/id1642452158.md - Rating breakdown: 5★ 185 · 4★ 12 · 3★ 11 · 2★ 10 · 1★ 25 ## What do users think of Whiteout? Overall sentiment: negative **Pros** - 👍 Simple and effective - 👍 Useful for redaction - 👍 Great concept - 👍 Minimal UI - 👍 Does what it says - 👍 Clean text redaction - 👍 Well-made app - 👍 Highly recommendable **Cons** - 🐛 App crashes frequently - 🐛 Glitches and doesn't work - 🐛 Redaction not permanent - 🐛 Limited language support - 🐛 Color selector doesn't work - 🐛 In-app purchases unclear - 🐛 Unstable on iPhone - 🐛 Cannot blur non-straight text - 🐛 Document unreadable after saving - 🐛 Paid for unusable features **Commonly reported bugs** - App crashes during redaction - App crashes after saving and reopening - Cannot swipe document up or down - Redacted text still readable electronically - App shuts down unexpectedly - Keeps glitching and not completing documents - Crashes on the second page of editing - Document redacts random phrases - Redaction tool doesn't work - Cannot blur text not recognized by software - Some words can be redacted, others nearby cannot - Image blurred before editing - Doesn't open PDF files - Tapping and swiping do nothing - Downloaded files not visible in photo library - Color selector stuck on black - Crashes when loading photos & PDFs **Most requested features** - Free moving blur/pixelate tool - Support for Indian languages - Option to try Pro features - 10$ one-time purchase option ## Newest reviews (10 of 43) ### 2/5 — Suitable only for printing *2026-02-28* This application only puts a black square over the text you want to redact. That’s suitable for printing, but the data you’re redacting stays in the PDF and can still be read if you’re sharing the your document electronically. Thus, it only works for a specific use-case (printing), and probably not the one you’re looking for. ### 3/5 — Crashes *2025-12-09* Great app, but it always crashes after a certain number of redactions (iPhone 12, iOS 26) **Developer response:** Hello. Could you please update the app to the newest version released today? The issues you mentioned should be fixed. You can contact me at jordanzeleny@gmail.com for any further questions. ### 1/5 — Doesn’t open pdf file for redacting *2025-01-20* Waste of money ### 1/5 — Unfortunately it did not work *2024-11-01, version 3.1.4* Tapping words did nothing swiping did nothing no support or instructions or guide found, but developer asks for monthly reoccurring costs to use software. Sloppy developing due to lack of guide and transparency ### 1/5 — Negative 5 Stars!!! *2024-05-20* Great concept, horrible app publishing company. I can do 90% of what this app offers for free on my iPhone.. I call these type of companies “PPP’s”. & no, I’m not talking about the Govt loan scam! My version of “PPP” translates to, “Pathetic Penny Pinchers”! 100% NOT worth the download, let alone worth the “services” this app provides, along with the entire app suite of this publisher! I highly doubt they’ll ever let this review see the light of day, but as long as someone in this immoral “company” (if you can even call it that), happens to see this, then that’s enough of a victory to me! You’d think the revenue they generate from ads & selling my data to data brokers would be more than sufficient for this simple bird brain photo “editing” application! but that just makes my “PPP” phrase hold more merit & truth! SMH. Y’all should be ashamed of yourselves..! ### 1/5 — Not supports to Bharatiy languages. *2023-12-24* This app doesn’t support or recognizes our Indian languages. Highly unacceptable. ### 1/5 — I am Sad about this *2023-12-18* - I thought this would be perfect for work! However it has a lot of problems. I do not like that you can only blur out words that are in a straight line. When you click to make your edits it glitches and doesnt work. I paid 20$ for the entire year...And it is usless right now. I would like to see a free moving tool where I can blur or pixelate any area I want. Not just click and it blurs the entire line! Please fix this or give me my money back, I would love to use this tool! ### 2/5 — Download data *2023-11-08, version 3.0.4* After editing my file i downloaded but I couldn’t see in library photo. Please let me know where can i find my downloaded file ? ### 1/5 — Lässt sich leider nicht benutzen *2023-05-31* Gleich nach der Installation versuche ich, das Programm zu öffnen, schließt sich sofort wieder ### 1/5 — Color selector doesn’t work/ *2023-04-09* Color selector tool does not detect colors from any of the images I load from my Photos library. It's just stuck on black. The app frequently crashes when loading photos & PDFs too. Very clean & attractive UI, and the app’s description offers exactly what I’m looking for — but between all the crashing & outright failure to perform its most basic function when attempting to work with Camera Roll images, I’m not really sure what I’m supposed to do with this. **Developer response:** Thank you for taking the time to provide feedback on my iOS app. I apologize for the issues you have encountered with the color selector tool and the frequent crashes when loading photos and PDFs. I take all feedback seriously and I’m committed to improving my app to provide the best user experience possible. I am currently investigating the issues you have raised and working to find a solution. You can also contact me at jordanzeleny@gmail.com, for more details or to provide more feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashing issue💥💥💥 *2026-08-25* First off really great app for what it does and what you need however I tried doing my statement and there was 35 pages to redact and I’ve done this redaction 3 times already (I still have to go back and do it after writing this review) I lost about an hour due to this issue, worst experience was when i finally got through my 35 pages and clicked submit, it crashed. Not sure if this is rage bait but please fix this issue as it’s very frustrating **Developer response:** Hello. Could you please update the app to the newest version released today? The issues you mentioned should be fixed. You can contact me at jordanzeleny@gmail.com for any further questions. ### 1/5 — Extremely unstable on iPhone *2026-03-09* I paid $20 for lifetime membership and then find out that the app crashes when I try to redact information from a PDF file. After a few reductions, the app doesn’t even let me swipe the document up or down. If I saved the file and then try to read the file again the app crashes without me doing anything. I would not recommend this app to anybody. I hope they refund my money. **Developer response:** Hello. Could you please update the app to the newest version released today? The issues you mentioned should be fixed. You can contact me at jordanzeleny@gmail.com for any further questions. ### 1/5 — Don’t buy - doesn’t work *2025-12-31, version 3.1.7* Shuts down doesn’t work ### 1/5 — sucks *2025-12-14, version 3.1.7* keep glitching and not completing documents ### 1/5 — App keep crashing *2025-11-23* Everytime I get to the second page of editing the app literally crashes **Developer response:** Hello. Could you please update the app to the newest version released today? The issues you mentioned should be fixed. You can contact me at jordanzeleny@gmail.com for any further questions. ### 1/5 — Absolute Garbage *2025-08-04* Paid for the app to redact sensitive information on PDF, you can’t move the document without it redacting random phrases; when you try redacting some text or phrases—nothing! Those should be easy fixes for a developer, but not in this case. Need my funds back STAT! ### 1/5 — Limited *2025-07-02, version 3.1.4* You can’t blur a text that the software doesn’t recognize. Not manually ### 1/5 — Errors Galore *2025-06-19* This app doesn’t work well at all. Some words can be redacted, then ones nearby can’t be. It doesn’t make sense. I regret paying for the year **Developer response:** Sorry to hear that. I’ll try to fix these issues for the next release. ### 1/5 — Funktioniert nicht richtig *2025-05-02* Nach Bearbeitung von pdf ist die Auflösung viel schlechter und nicht zu gebrauchen. Aktuell lassen sich pdf Dateien vom FE Explorer nicht öffnen. ### 1/5 — Image burred before using *2025-02-04* After uploading my pic it was 10 time more burry before I even got a chance to edit pic. It burred the entire pic instead of a line. **Developer response:** I’m sorry that is happening. Could you send me an email at jordanzeleny@gmail.com, to figure out the issue? ## Most praised reviews (10 highest-rated) ### 5/5 — Really help full *2024-11-22* Found this by surprise but very useful , getting used to it is soo simple **Developer response:** Thank you so much for the great review. ### 5/5 — Simple af *2024-10-04* Simple and useful af **Developer response:** Thank you for this great review ### 5/5 — Little UTILITY Markup *2024-07-20* I’m hard pressed to find out why a taste of the Pro premiums are not allowed to be tried like a very limited number of times. That would have inspired most any new user to settle in to use “Whiteout” and tell all of the friends about this Utility. I myself could think of enhancements to increase your customer base. I would be happy to lend my expertise To the owner. thanks, Kim Dotcom ### 5/5 — Amazing app *2024-04-02* Love it can share pictures of my texts with out revealing everything ### 5/5 — Love it! *2024-03-08* Ive been looking for a good app to redact personal info for my customers! will definitely recommend to other small businesses ### 5/5 — Excellent, Does what it says *2024-01-10, version 3.0.7* Thanks Dev ### 5/5 — Perfect text redactions *2023-11-22* This app handles text markup with precision ### 5/5 — Another Great App! *2023-09-28* This developer makes some really great apps and this is just another one of them. I can't wait to see a few more features, but as it stands it does exactly what it says - super useful! ### 5/5 — 希望能有mac版本 *2023-06-18* macOS缺少类似的功能 ### 5/5 — 蓝光666 *2023-06-07* 蓝光666 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*