# Whole Foods Market — user reviews > 519 indexed App Store user reviews of Whole Foods Market by Whole Foods Market Services, Inc., rated 1.50/5 from 235 ratings. - Source: https://appshunter.io/ios/app/whole-foods-market/id320029256/reviews - App overview in markdown: https://appshunter.io/ios/app/whole-foods-market/id320029256.md - Rating breakdown: 5★ 15 · 4★ 4 · 3★ 7 · 2★ 21 · 1★ 188 ## What do users think of Whole Foods Market? Overall sentiment: negative **Pros** - 🚀 Useful for weekly sales - 🔒 Scan barcode for Prime discounts **Cons** - 🐛 Glitchy and unreliable - 🔍 Poor search functionality - 💰 Prices not shown - 🤔 Confusing navigation - 🤷‍♀️ Lacks key features like shopping lists **Commonly reported bugs** - App keeps reverting to wrong store location - Prime code generation not working - Frequent crashes and errors **Most requested features** - Add product search and filtering - Show item prices and locations within store - Integrate shopping list functionality - Improve app performance and stability - Add Apple Watch compatibility ## Newest reviews (17 of 519) ### 2/5 — Search broken *2026-08-17, version 14.0.4* Since the last update, the search feature yields ZERO results. So much for finding out what is on sale and having any incentive to go to the store. ### 2/5 — Checkout errors *2026-08-13, version 14.0.4* EBT page to checkout and enter pin does not load, preventing checkout. If there is any error during checkout, order is declined and cart is cleared automatically. This requires to start order from beginning again. Extremely frustrating. Online customer service chat was not helpful as this is a technical issue in WHole Foods App. Did not expect to have this fixed for my order but rep should have submitted a ticket to technical team to fix in app. ### 3/5 — Nonfat milk *2026-08-11, version 14.0.4* App need work. I could not find fat free milk in less than a gallon and I know they sell it. Would like drop down choices so I don’t have to search for different sizes/flavors etc. ### 3/5 — Delivery window times shift instantly *2026-08-10, version 14.0.4* We love the app and it could use some tune ups! As I ordered the delivery window 4-6 was avail. I put in the APP10 code to try to redeem my $10 off and it didn’t redeem and shifted to 6-8 delivery time immediately then again suddenly switched to 6-8PM and still didn’t honor the $10 off. That feel frustrating and not sure why the delivery times avail kept changing so quickly ### 3/5 — Where’s my list? *2026-08-10, version 14.0.4* I am disappointed that the new version left off the list feature. It was so handy to add things to my shopping list by hand or through alexa. Now that list is only available going through the amazon app/website. Much less convenient. What was the point? ### 2/5 — This app has become useless for me *2026-08-10, version 14.0.4* I used to be able to open a browser on my computer or open the app on my iPad or iPhone and “add to list” and then open the app in the store and mark off items as I shop. Now it’s only “add to cart”. I like to shop in-store. ### 2/5 — Needs Improvement *2026-08-06, version 14.0.4* The new app has some major ways it can be improved. I like to shop in person and in the old app I used the checklist feature while shopping. This feature no longer exists and there’s far too much lag when I delete items in my cart to realistically use the cart itself as my checklist. Secondly, the app will not show you products that are out of stock when searching. I wish it did at least show you the store carries the item you’re looking for but that it’s out of stock. That would be a huge help because my store is frequently out of stock of many items but will be restocked by the time I get around to my shopping trip. Lastly, when searching an item, there will be suggestions that you can click before you finish typing. These only work half the time. Essentially, my main issues with the new app are that it is designed entirely around pickup orders and is not friendly for shoppers who prefer to shop in person (and there are many of us). ### 4/5 — Good but could use a tuneup *2026-08-05, version 14.0.4* Couple things. The iPad app doesn’t allow you to order delivery so I have to switch over to my phone. Once I find all the things I want to order. Second, there’s no option to save items like a favorites section. ### 1/5 — The worst app ever *2026-08-05, version 14.0.4* Have to switch back and forth between Whole Foods app and amazon. It keeps saying i live in Texas, i put in my zip code over and over,I live in Sonoma CA! Fix your bad app. ### 3/5 — Wrong *2026-08-04, version 14.0.4* I wanted Whole Foods and not Amazon ### 1/5 — Search doesnt work *2026-08-04, version 14.0.4* No matter what you put in the search bar, it tells you they have no results. No food whatsoever at the store. Useless. ### 2/5 — Bring shopping list back!! *2026-08-02, version 14.0.4* I shop at Whole Foods regularly and like to go in person often. I keep my shopping list in the app which was very convenient. With the update they got rid of this feature. ### 1/5 — List *2026-08-02, version 14.0.4* Bring back the list feature ### 1/5 — Difficult to order *2026-08-01, version 14.0.4* Meat and Produce can only be ordered by weight - not 4 russet potatoes, only 2 lbs. same with steaks and chicken. Messages sent that items unavailable but substitutions not applied. ### 1/5 — Pick up location error *2026-08-01, version 14.0.4* The app has been glitchy over the last 2 weeks. The most recent issue is around grocery pick up location. You could chose a regular pick up location early in the order process and then magically when you go to submit the order the pick up location changed to Nashville, TN, Spoiler - I live no where near TN. ### 1/5 — Horrible *2026-08-01, version 14.0.4* Your new app sucks. Tried to delivery my food to some place in Texas I’ve never entered into my account. Seriously. Wtf. Also like half my items in my cart just didn’t show up in my final purchase. ### 1/5 — abysmal interface *2026-07-31, version 14.0.4* took seemingly forever to override the sites insistence on using inaccurate preferences that i didn’t set ## Most critical reviews (10 lowest-rated) ### 1/5 — Search function don’t work *2026-08-17, version 14.0.4* Search function don’t work when looking for specific foods like yogurt or kefir. Garbage app literally cannot find anything on there breaks when select a sub category. ### 1/5 — Why delete the Shopping List? *2026-08-17, version 14.0.4* It was a handy and useful part of the app. It made me like the company more. But with a shopping list I exercise more control, I’m not prone to impulse buys—this is not how WF wants me to shop. I’m back to paper & pen and adding Giant, MOM, Acme to my routine. Small thing, large loss of goodwill. ### 1/5 — Impossible to shop online *2026-08-15, version 14.0.4* Cannot browse available products in-store or even use the search function. Looked for Salami, of the 10 options only one was available in store. Initially I tried to search Salami which rendered no results. Could only be found in the different tabs. Kind of impossible to think Amazon, the principle of online shopping, has a weaker online feature for groceries than Safeway. ### 1/5 — App kept changing from delivery to pickup. *2026-08-14, version 14.0.4* Bothersome ### 1/5 — Hate the new app *2026-08-12, version 14.0.4* Absolutely terrible. My recently purchased does not show up on the app. I have to go to the actual Amazon website, and I can’t search my local Whole Foods produce anymore. 1/3 of the products that I literally bought an hour ago are not showing up as searchable when I try to go look if a deal is still available or to order online for more ### 1/5 — Removing the grocery list option made the app mostly useless *2026-08-11, version 14.0.4* Pretty much what the title says. The app is mainly useful for shopping in-person, and without the list function, why bother using it? ### 1/5 — Not an improvement *2026-08-10, version 14.0.4* Where is the shopping list? ### 1/5 — I need my list back! *2026-08-10, version 14.0.4* App is useless to me without the shopping list. Who thought it would be a good idea to remove that? ### 1/5 — Where to put the CODE? *2026-08-10, version 14.0.4* You offered the CODE today by email but can’t find anywhere to fill in during checkout process. Also the pickup store in Nashville? I live in Bay Area. Waste of time playing with this App. ### 1/5 — Erratic *2026-08-08, version 14.0.4* Started off well, fast and smooth. Then it became unstable. Cart wouldn’t open app took 10 minutes to load. Had uninstall and reinstall. The WF app and Amazon app have different item counts and cash totals. Not making me feel comfortable on my pick up order and given the Exton store plays games with my orders, not good ## Most praised reviews (10 highest-rated) ### 5/5 — Shopping is a pleasure *2026-08-15, version 14.0.4* I enjoy the convenience of shopping online and getting free delivery. The app is easy to navigate and shows the prime discounts. ### 5/5 — Groceries To Home *2026-08-10, version 14.0.4* I have mobility issues so being able to grocery shop with delivery is a Godsend. Thank you, Whole Foods!! ### 5/5 — Whole Foods is great. *2026-08-04, version 14.0.4* The food is fresh. It is packed with care—installed bags!! Impressive. I didn’t have to pay for delivery, which saved money and it indicated Whole Foods care about customer satisfaction. Thank you. ### 5/5 — Convenient *2026-07-31, version 14.0.4* Personally, I am very happy and thankful with the features of Whole Foods app. ### 5/5 — Love Wholefoods *2026-07-24, version 14.0.4* I always loved Wholefoods . This app helps to shop online and get delivered , a great convenience for busy weekends . Scanning prime code is super easy when I am at the store . Love that . ### 5/5 — No Longer Useful *2026-06-13, version 14.0.1* I used this app as my ongoing, master grocery list. Amazon recently updated it to eliminate the list feature and replace that with individual image tiles. So, if you want “yoghurt” you have to choose a tile for every flavor. More annoying, the list and app, except for the in-store scan feature, is now useful only for ordering online. In other words, for in store shopping the app is functionally a credit card. Not sure what the designers were thinking, but based on online chatter and my own experience, this move was definitely not smart. ### 5/5 — App *2026-06-11, version 14.0.1* If I want shop on Whole Foods I go through the Amazon App and type what I need and it automatically puts me in Whole Foods. I get better service from Whole Foods than Amazon. They know how to read the notes and they know what door to leave my packages at. The only issue is anything cold on a hot day needs to come in fast because there is no dry ice. The fruits are fresh and the food is a little expensive but it’s good. ### 5/5 — Store policy for employees not to wear political gear. *2022-01-11, version 13.0.1* I support you 100%!!!! I will do more shopping and support your store policies. I work for a State municipality and we can not support any political views on the job. Keep up the good work!!! Employees who disrespect and disregard these rules of conduct should be put on notice!!! DO NOT CAVE!!!! DO NOT COMPLY!!!! Thank you!!! I will shop there more!!!! ### 5/5 — Flowers from Ladie florist *2021-08-02, version 12.0.4* I found flowers for a present in the Silver Spring store on August 1st about 10:15 am. I received exceptional customer service from”Ladie”(sp?) putting fresh water, plastic wrapping and ribbon, without any request from me. She went above and beyond!!! Please acknowledge “Ladie”. Thank you. ### 5/5 — Quick service *2019-11-16, version 11.0.1* I live 30 minutes from store but get quick deliveries. I’ve used other grocery store services and the all get a few thing wrong from time to tint. It could me my fault. I love having them delivered. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*