# Wi-Fi Concierge — Manage home Wi-Fi anywhere

> Remote management app for HKBN Home Gateway Wi-Fi settings. (iPhone/iPad app by Hong Kong Broadband Network Limited.)

- Source: https://appshunter.io/ios/app/wi-fi-concierge/id1219141715 (this page in markdown: same URL + `.md`)
- Developer: [Hong Kong Broadband Network Limited](https://appshunter.io/developer/517861575)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 91 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2017-05-04
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wi-fi-concierge/id1219141715/reviews.md

## What is Wi?

Wi-Fi Concierge App allows you to quickly configure and manage your HKBN Home Gateway settings anywhere, any time:

• Dashboard Overview
• WAN Settings
• LAN Settings: Configure the LAN IP & DHCP Server Settings
• Wireless Configuration
• Guest Network
• Connected Client
• Advanced Settings: Virtual Server/Port Forwarding, DMZ
• Network Tools: Ping, Trace Route Test

## Key features

- Dashboard Overview
- WAN & LAN Settings
- Wireless Configuration
- Guest Network Management
- Connected Client List
- Advanced Settings (Port Forwarding, DMZ)
- Network Tools (Ping, Trace Route)

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/wi-fi-concierge/id1219141715/reviews.md

### 1/5 — Doesn’t even compare to a basic web app

*2023-12-09, version 4.0.20*

Enough said.

### 1/5 — 比啲心機做啦

*2022-11-21, version 4.0.20*

個app出update提示，up極都up唔到，入去set野永遠offline,之後仲死埋連唔到線，要重新剷app重新開Router,離晒譜！

### 1/5 — 垃圾級別router同app

*2022-07-03, version 4.0.20*

Router廢到一個點，日日都斷線，app完全連唔到個router，hotline又冇人聽， 完全冇support都唔知可以點🤦🏻

日日開Zoom都斷線先死，完全唔可靠！

### 1/5 — Always hard to connect the network

*2021-05-10, version 4.0.2*

Take a long time to connect the network and usually fail.need to force quite the apps and reload it.
In this two day have a highlight notice mention we can update it but failed again.
Can you just give us choices to ignore or close the highlight message? It’s very annoying!

### 1/5 — 超級差一啲都唔安全

*2020-09-21, version 3.1.0*

密碼轉唔到加密模式轉唔到乜嘢都轉唔到呢個Apps係垃圾！

### 1/5 — 死垃圾

*2020-08-25, version 3.1.0*

個Router已經垃圾
個app既Wi-fi setting 仲垃圾電視、PS4同Switch根本連唔到wifi
想改就一直話設備離線
唔識搞咪搞咁多無謂野啦

### 1/5 — 垃圾

*2020-04-19, version 3.1.0*

果然係垃圾公司整啲app都係垃圾

### 1/5 — 垃圾

*2020-01-22, version 3.1.0*

手機都已經上到網個app仲display offline

### 1/5 — Always wrong OTP

*2019-12-13, version 3.0.10*

how ever I put in the numbers it just say it’s wrong even though is right

### 1/5 — None after sales services

*2019-09-06, version 3.0.10*

Lots of users had complaining for not able to connect with the router a year ago. Still, there is none of the upgrade nor improvement.

## Frequently asked questions about Wi

### What can I do with Wi-Fi Concierge?

Wi-Fi Concierge allows you to remotely configure and manage your HKBN Home Gateway settings. This includes managing WAN and LAN settings, wireless configurations, guest networks, and accessing advanced features like port forwarding.

### Is Wi-Fi Concierge free to use?

Yes, Wi-Fi Concierge is available for free. It does not have any in-app purchases or advertisements, making it a completely free tool for managing your home Wi-Fi.

### What devices are supported by Wi-Fi Concierge?

Wi-Fi Concierge is available for iPhone and iPod Touch devices. It is designed to provide convenient management of your home network from your mobile devices.

### How often is Wi-Fi Concierge updated?

The app was last updated on March 22, 2022, with version 4.0.20. While the last update was in 2022, it offers a comprehensive set of features for managing your HKBN Home Gateway.

### What are the advanced settings available in Wi-Fi Concierge?

Advanced settings include Virtual Server/Port Forwarding and DMZ configuration, allowing for more granular control over network traffic and device access. It also provides network tools like Ping and Trace Route tests.

### Can Wi-Fi Concierge manage guest networks?

Yes, Wi-Fi Concierge includes a dedicated feature for managing your guest network. This allows you to easily set up and control access for visitors to your home Wi-Fi.

### What age rating does Wi-Fi Concierge have?

Wi-Fi Concierge has an age rating of 4+. This indicates it is suitable for users of all ages and does not contain any content inappropriate for children.

## Version history (last 5 releases)

### 4.0.20 — 2022-03-22

bug fixes

### 4.0.17 — 2022-02-24

bug fixes

### 4.0.12 — 2021-07-15

bug fixes

### 4.0.11 — 2021-06-19

bug fixes and performance improvements

### 4.0.2 — 2021-01-29

bug fixes and performance improvements

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## More apps by Hong Kong Broadband Network Limited

- [My HKBN: Rewards & Services](https://appshunter.io/ios/app/my-hkbn-rewards-and-services/id586153084)
- [HKBN MobileOffice](https://appshunter.io/ios/app/hkbn-mobileoffice/id902254719)
- [HKBN MobileOffice Plus](https://appshunter.io/ios/app/hkbn-mobileoffice-plus/id1106799942)

All apps by Hong Kong Broadband Network Limited: https://appshunter.io/developer/517861575

## Related topics

[netplus broadband](https://appshunter.io/ios/topics/netplus-broadband)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*