# Wi-Fi Concierge — user reviews

> 22 indexed App Store user reviews of Wi by Hong Kong Broadband Network Limited.

- Source: https://appshunter.io/ios/app/wi-fi-concierge/id1219141715/reviews
- App overview in markdown: https://appshunter.io/ios/app/wi-fi-concierge/id1219141715.md

## Newest reviews (9 of 22)

### 1/5 — 垃圾 Complete garbage

*2019-08-29, version 3.0.10*

簡直就係垃圾，仲係由ISP做出黎嘅tech，每個步驟每一頁都有導致完全用唔到嘅bug

### 1/5 — 😡

*2019-07-02, version 3.0.10*

Disappointed

### 1/5 — 不知所謂

*2019-05-21, version 3.0.10*

垃圾，永遠登入唔到

### 1/5 — 一直都是設備無法連線

*2019-01-19, version 3.0.6*

一直都是設備無法連線

### 1/5 — 更新後問題....

*2018-12-22, version 3.0.6*

更新完後在外就顯示設定離線，如何解決？
請盡快解決......

### 1/5 — 設備永遠離線

*2018-12-13, version 3.0.6*

設備永遠離線

### 1/5 — Not working at all

*2018-02-01, version 2.1*

Keep saying I am not connected to Wi-Fi but i connected

### 1/5 — Keep saying Device Offline

*2018-01-13, version 2.1*

Although I’m at home, connected to the router already.

### 1/5 — error

*2017-11-05, version 2.1*

連吾到wifi

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t even compare to a basic web app

*2023-12-09, version 4.0.20*

Enough said.

### 1/5 — 比啲心機做啦

*2022-11-21, version 4.0.20*

個app出update提示，up極都up唔到，入去set野永遠offline,之後仲死埋連唔到線，要重新剷app重新開Router,離晒譜！

### 1/5 — 垃圾級別router同app

*2022-07-03, version 4.0.20*

Router廢到一個點，日日都斷線，app完全連唔到個router，hotline又冇人聽， 完全冇support都唔知可以點🤦🏻

日日開Zoom都斷線先死，完全唔可靠！

### 1/5 — Always hard to connect the network

*2021-05-10, version 4.0.2*

Take a long time to connect the network and usually fail.need to force quite the apps and reload it.
In this two day have a highlight notice mention we can update it but failed again.
Can you just give us choices to ignore or close the highlight message? It’s very annoying!

### 1/5 — 超級差一啲都唔安全

*2020-09-21, version 3.1.0*

密碼轉唔到加密模式轉唔到乜嘢都轉唔到呢個Apps係垃圾！

### 1/5 — 死垃圾

*2020-08-25, version 3.1.0*

個Router已經垃圾
個app既Wi-fi setting 仲垃圾電視、PS4同Switch根本連唔到wifi
想改就一直話設備離線
唔識搞咪搞咁多無謂野啦

### 1/5 — 垃圾

*2020-04-19, version 3.1.0*

果然係垃圾公司整啲app都係垃圾

### 1/5 — 垃圾

*2020-01-22, version 3.1.0*

手機都已經上到網個app仲display offline

### 1/5 — Always wrong OTP

*2019-12-13, version 3.0.10*

how ever I put in the numbers it just say it’s wrong even though is right

### 1/5 — None after sales services

*2019-09-06, version 3.0.10*

Lots of users had complaining for not able to connect with the router a year ago. Still, there is none of the upgrade nor improvement.

## Most praised reviews (3 highest-rated)

### 5/5 — Updated to new version

*2018-12-14, version 3.0.6*

Easy to set up, And new UI is much better than before

### 5/5 — 隨時隨地set wifi野係幾方便

*2017-05-03, version 1.0*

終於有個app用，試過係街即刻幫屋企人set wifi d 野，幾方便

### 4/5 — Good

*2017-05-02, version 1.0*

It's user friendly and easy to use. Connect to appliances with ease

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*