# Wi_Fi Socket — user reviews > 95 indexed App Store user reviews of Wi_Fi Socket by MerchSource, LLC, rated 4.80/5 from 4,078 ratings. - Source: https://appshunter.io/ios/app/wi-fi-socket/id1251791343/reviews - App overview in markdown: https://appshunter.io/ios/app/wi-fi-socket/id1251791343.md - Rating breakdown: 5★ 3,497 · 4★ 426 · 3★ 88 · 2★ 12 · 1★ 55 ## What do users think of Wi_Fi Socket? Overall sentiment: neutral **Pros** - 👍 Simple to use - ⏱️ Easy scheduling and timers - 🔌 Convenient control of devices - 🔧 Works as expected **Cons** - 🐛 Connectivity issues - 🔍 Compatibility problems - 🔄 Unreliable scheduling - 🔒 Privacy concerns **Commonly reported bugs** - Plugs going offline - Timer settings not working - Inability to delete devices - App login issues **Most requested features** - Alexa/Google Home integration - Apple Watch support - More customization options - Improved app stability ## Newest reviews (13 of 95) ### 4/5 — So bad *2025-12-09, version 1.2.4* I buy te plug just because that we can control on smart speaker but it doesn’t work the plug It’s good but is’t not every time you gone set the plug you need to reset they if I can pick 1 at 10 I chose 0 ### 2/5 — Why is it now glitching? *2025-11-15, version 1.2.4* Have not had issues in the past - it’s been awesome as a matter of fact.! But recently it shows plugs that are on, but they are not, and the timer settings are not working on several plugs. I hope you fix this because I LOVE the app and plugs ### 4/5 — Simplicity but with limitations *2025-01-09, version 1.2.4* Simple to use no need for a smart speaker or commands, simple one touch activation of smart plugs and socket….wish it could be on apple play though ### 3/5 — Easy to connect *2023-08-08, version 1.2.4* How can I get this to work with google home ### 5/5 — Very satisfied *2021-06-11, version 1.2.4* I’m overall very happy with my wifi socket it works great and was easy to setup and easy ui to navigate and just good quality overall. Only complaint is the click noise the box makes when I turn it on and off but that’s normal so it’s ok. 🙂 ### 5/5 — very very good *2021-06-01, version 1.2.4* 👍👍👍👍👍 very good ### 5/5 — Great *2021-03-24, version 1.2.4* I would like to buy more of the switches Just can’t find them. ### 5/5 — Spring forward and fall back *2021-03-17, version 1.2.4* Wi_Fi socket does not work when time moves forward one hour or backwards one hour and I thought they fixed it at one time but it’s back to doing the same thing throws all my times off Wi_Fi socket please fix. Other than that it does what he supposed to do turn my lights on and off when I had the times that I have program and I really don’t have to bother with it once I sent the times excellent product ### 3/5 — Works good but refused to connect to Alexa *2020-12-23, version 1.2.4* It just won’t connect to Alexa ### 5/5 — Better than GREAT! *2020-12-07, version 1.2.4* I purchased one socket from a bargain store just to see if it actually worked. It did - I set it up to control my living room floor lamp. I purchased 2 more sockets from Amazon and set them up to control my wax melters. I was able to set up an automated schedule to turn my living room lights on at 5pm and off at 10pm (with no interaction from me!) The sockets work very well, and I was happy with my purchase, as is. I normally don’t write reviews, but what prompted me to write this review today is this - I was able to connect the sockets to my Echo Dot and Echo Show so that I can control all of the sockets with Alexa voice commands. Not only that, I was also able to add my son as a household member so he can control the sockets from his phone, as well. This app/product turned out to be way more than what I was expecting. That doesn’t happen very often these days. Kudos to the developers on a job well done!! Thank you for going above and beyond! ### 5/5 — Scheduler fails. *2020-12-04, version 1.2.4* The app seems to work well manually but the scheduling function fails on a regular basis. ### 5/5 — Alles in Ordnung 🙆 super *2020-11-26, version 1.2.4* Alles läuft perfekt 👌🏻 ### 5/5 — Great product! *2020-11-10, version 1.2.4* Simple and works great! Wish I could find more to buy ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work with Alexa *2024-12-18, version 1.2.4* What a waste of $$$ ### 1/5 — Privacy Nightmare *2024-12-14, version 1.2.4* They do not fill out the “Information Developer Collects” section for a reason. Click their website link provided. Scroll to the bottom and click “Provacy Problem. They collect not only your physical description but any and everything they can on or off of of your electronic devices and anyone you know and etc. It’s breathtakingly vast. They claim they do not “sell” under the definition of “sell” and therefore are t required to remove all of your information and private identifiers. Im sure a rep will get on here and spin it but the information is there and it made me so angry im going to Apple about it because while they technically are NOT lying about the staggeringly intrusive amount of data they collect the opposite can be true, if it exists, by saying nothing. You’ve already bought the plugs and they’re non-refunded so you’re FORCED into agreeing to their nonexistent identifying parameters. ### 1/5 — HELP *2024-12-10, version 1.2.4* This app connected to my neighbor’s fan and it will not let me delete it from this app It asks me to update the app but there is no update So I turn his fan on and off which makes him quite angry. ### 1/5 — Device need a restart to network *2024-02-17, version 1.2.4* My device been working fine sense I have had it and that’s been a long time over 6 years I have one in my bedroom and one in my kitchen area but lately the device just goes off line and my internet is working fine because I have my echo and stuff on the same connection to my booster and the only way to get my device to work again I have to go reset the router and turn off my security camera just to get the device to get back online which is crazy ### 1/5 — Needs to be updated. *2024-01-14, version 1.2.4* This app is not compatible with the device on an iPhone. It worked for me before, but now the device can not even connect to my phone via Bluetooth or WiFi. And yes, I made sure I had a 2.4 Wi-Fi connection. Very disappointed that I cannot use this product anymore. ### 1/5 — Redundant *2022-11-25, version 1.2.4* If you don’t like this app or are having trouble with it/Alexa just download the Smart Things app, it removes a lot of the headache. Then you can just add smart things as a skill in the Alexa app to control this switch using Alexa. ### 1/5 — No longer an option *2022-08-11, version 1.2.4* The app and product was good until it logged me out and now tells me the United States is not a supported country or region so i can’t use it anymore ### 1/5 — WiFi Socket *2020-09-05, version 1.2.4* Great concept, if it works. Ours usually won’t work from app. Have to manually turn on and off, which defeats purpose of having it. Also multiple times it has just “turned on” by itself, not acceptable. Don’t waste your money on this product ### 1/5 — Privacy issues *2020-02-16, version 1.2.4* Why do we have to register? ### 1/5 — Not worth it! *2020-01-10, version 1.2.1* I bought this sharper image wi-fi socket & it does not work... I have researched for 3 days... nothing will make it work. It keeps saying HOME GROUP CANNOT BE EMPTY. Well I have watched 3 YouTube videos thinking I’m doing something wrong & still nothing... same message ... help! ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-01-03, version 1.2.4* Great device Works well,hopefully they make more . ### 5/5 — Great device and great app *2024-01-04, version 1.2.4* Device & app are great, really easy to install and fast to respond. ### 5/5 — Wi_Fi outlet *2023-08-05, version 1.2.4* Easy to use work with my iPhone 13 ### 5/5 — Excelente *2022-10-23, version 1.2.4* Muy bueno app recomendable la marca de estos equipos cero fallas ### 5/5 — Convenient *2022-10-14, version 1.2.4* Best money I’ve spent on a practical convenience ### 5/5 — Wi-fi socket *2022-09-19, version 1.2.4* Great very easy to use ### 5/5 — Great device *2022-08-28, version 1.2.4* I have 7 controllers for my house. When I need them the most ,always quickly and quietly I can control my light at night. ### 5/5 — AOK *2022-08-03, version 1.2.4* AOK ### 5/5 — Keeping my semi-outdoor washer dryer from freezing. *2022-02-16, version 1.2.4* Our guest house has a washer dryer in a kind of closet outside the main door which we have the washer and dryer in. We are able to have an plugged-in ceramic heater go on when the temperature gets down to a certain point and off when it goes back up. Worked for us all this year and last and very happy with it. ### 5/5 — Socket!! *2021-08-21, version 1.2.4* It’s the BEST! I have the Amazon smart plugs and they’ve gone offline, had to reboot, but not this! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*