# WIC2Go — user reviews

> 109 indexed App Store user reviews of WIC2Go by Currier, McCabe & Associates, Inc, rated 2.30/5 from 547 ratings.

- Source: https://appshunter.io/ios/app/wic2go/id1374515952/reviews
- App overview in markdown: https://appshunter.io/ios/app/wic2go/id1374515952.md
- Rating breakdown: 5★ 127 · 4★ 29 · 3★ 35 · 2★ 64 · 1★ 292

## What do users think of WIC2Go?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📊 Helpful for tracking benefits
- 🔍 Barcode scanning feature

**Cons**

- 🐛 Frequent login issues
- 🔍 Unreliable barcode scanning
- 💻 App crashes and stops working
- 🤔 Inconsistent performance

**Commonly reported bugs**

- Users unable to log in or create accounts
- Barcode scanner not functioning properly
- App randomly logging users out or not working

**Most requested features**

- Update app to fix login and barcode scanning issues
- Improve app reliability and stability
- Add option to view benefit balances

## Newest reviews (19 of 109)

### 2/5 — Don’t try scanning anything

*2025-11-17*

Don’t try scanning any barcodes. It’ll tell you nothing is wic approved, when they actually are. You’ll be stuck standing there frustrated and defeated, wanting to not even use it.  As someone who’s never been on wic before and who just wanted to make sure, before going to the register. I found this to be quite upsetting. Considering it says one thing but when you scan items, it says the opposite.

### 2/5 — Used to work fine

*2025-10-04, version 1.10*

Idk what happened but out of nowhere the app tells me session expired and the app closes on its own. It’s never given me any problem until now . I thought it needed an update but none available. I think an update of the app is much needed !!

### 2/5 — Great app but needs updating

*2025-04-26*

This app used to be very functional. The upc scam doesn’t work so you constantly have to scroll or even resort to asking which items are WIC items. When the app works it’s so useful and makes looking for items for your family quick and easy. Please update this app so people can see their balances, and what foods/nutritional items are covered.

### 2/5 — Can't log in

*2025-02-02, version 1.10*

The app was decent when it worked. But the login hardly ever works which makes the app useless.

### 2/5 — App only works 25% of the time

*2024-12-04, version 1.10*

The app always says user not found when I try to log in even though I am typing the correct username and password. Really annoying when I am at the store and need to know what benefits I have left

### 2/5 — It’s okay

*2024-10-22, version 1.10*

The app is not very accurate, always saying things rnt covered when they actually are. App needs a big update

### 1/5 — Just starting with this app and not impressed so far

*2024-10-01, version 1.10*

As I try to register, I am being booted every time I scroll upward on the DOB menus. I have tried rebooting my phone and I am going to try again after uninstalling and reinstalling the app. So far I have been unable to complete my registration.

### 1/5 — Buggy app

*2024-08-23, version 1.10*

It’s impossible to reset my password. It keeps saying user not found so I tried to make it account and it says user already exists. 
Impossible to reset the password with my card number and all the information they need.

### 1/5 — Horrible

*2024-08-19, version 1.10*

Constantly have to create a new account to view benefits bc it won’t let me login

### 1/5 — Ned’s fixing

*2024-08-16, version 1.10*

Horrible app always crashing

### 2/5 — Having trouble with the app of the wic

*2024-06-24, version 1.10*

Last month, I was using the app to get my Wic thanks and now that I’m gonna use it for this month what it says that is expired so what I did I delete and I put it back and keep on saying the same thing

### 1/5 — User not found

*2024-06-11, version 1.10*

App never works,

### 3/5 — NEW MOM TO BE

*2024-05-22, version 1.10*

Why can’t I create a account? Is it because my baby isn’t due til August someone please explain…. First time mom ( as of August)

### 1/5 — I hate this app

*2024-05-20, version 1.10*

It literally NEVER works anymore. And I’m sick of it. Nothing fixes it.

### 1/5 — Always crashing

*2024-05-18, version 1.10*

The app is always crashing and can never found user. Need to fixed asap

### 1/5 — Ugh frustrating

*2024-05-12, version 1.10*

Apps Great WHEN IT WORKS. It stops working every day it’s so frustrating you gotta keep deleting and downloading it in order for it to work.

### 1/5 — Started using the app yesterday

*2024-03-20, version 1.10*

Started using the app yesterday & it was working great. I go to use it today before my shopping & i keep getting — user not found

### 1/5 — Never works

*2024-03-03, version 1.10*

The app doesn’t work more than it works. Horrible app. Too many bugs

### 2/5 — App won’t let me log in.

*2024-01-29*

I just got on wic as I am 21 weeks pregnant. I just started using the app last week and now I’m trying to sign in and I keep get “lost internet connection” and my internet is working perfectly fine. We have high speed internet here. I tried signing in because I was using face recognition but it doesn’t seem to work. I don’t know what to do because I don’t know what I have left to buy. According to the reviews on here it’s been happening for years. NYS needs to do a better job! Highly disappointed!

## Most critical reviews (10 lowest-rated)

### 1/5 — User not found

*2025-11-02, version 1.10*

Stopped working when I needed to use it… no updated app, can’t use it!!

### 1/5 — Not working right and needs to be fixed

*2025-10-18, version 1.10*

Nothing but problems with that this app. Login and get nothing but a user not found when I used it hours earlier.

### 1/5 — Crashing

*2025-10-04, version 1.10*

The app crash’s on its own.. some days it doesn’t allow me to log in other days it tells me the session expired and it will go to the barcode scan screen and then close out on me. It was working fine for the first month…. Please fix this is annoying

### 1/5 — app doesn’t work

*2025-09-26, version 1.10*

app will sign you out and say user doesn’t exist then randomly logs on but then it goes a couple months not working again

### 1/5 — Terrible

*2025-09-16*

if i could give 0 stars i legitimately would, this app is so poorly developed that it’s almost entirely useless. from the constant login issues like “user not found”, to the issue of not allowing you to check your benefits, the upc scanner denying everything even though you can still buy it… just problems after problems. almost makes it not worth it, i hope they fix it but i seriously doubt it

### 1/5 — Scanner Issues

*2025-08-21, version 1.10*

Scanner does not work for any items. Says every item is not approved, even though I was able to purchase half of the items using my WIC card.

### 1/5 — Signs u out then says user not found when signing back in

*2025-06-25, version 1.10*

I’m so over it. And when u call the wic office to report the issue they claim there’s nothing they can do about it.

### 1/5 — Wic app

*2025-01-31, version 1.10*

App works when it wants too then outta no where won’t log you in and says user not found

### 1/5 — wish i would stop getting kicked out

*2024-12-28, version 1.10*

app always has issues and now i can’t log in even though my account is fine

### 1/5 — Fix it

*2024-11-09, version 1.10*

Keeps kicking me out the app saying user not found I cannot get to see what I have on my card . This app is a joke

## Most praised reviews (10 highest-rated)

### 5/5 — Great app, remember login info

*2024-05-18, version 1.10*

I suggest remembering your username and password. The app has a tendency to log you off. Other than that, it is very useful and true to what benefits you have left.

### 5/5 — Wic

*2021-06-07, version 1.3*

I absolutely love the app .
It’s so easy to understand it and use it

### 5/5 — Why it stop!?

*2019-10-06, version 1.0.1*

I downloaded the app, and create an account it says account failed 🙈🤔

### 5/5 — BETTER THAN THE PAPER

*2019-06-09*

I don’t know why this how such a low rating this app is great. It explains to you what’s wic and what’s not wic. It’s very clear and easy to use. I really recommend, it’s better than carrying papers everywhere. The pictures really help to show u how items look like to show u what’s wic. It is better Bc some supermarkets don’t label wic so this helps u find it urself. Has a barcode u can scan it tells u if it’s approved or not if u are not sure.

### 5/5 — LOVE This App!

*2019-01-14*

Not sure why this app has such a low rating! I love this app and how easy it is to check wic approved items, see how much of what wic foods I have left and when my appointments are. You can also scan barcodes in the store if you’re not sure if a certain item is wic approved. I give this app a solid 5-stars!! Thank you for making it soooo much easier to shop for wic foods!

### 5/5 — Easy to use

*2018-05-19, version 1.0*

Just need to add other language version

### 4/5 — Not showing benefits

*2021-09-02, version 1.4*

It’s been a month the app it’s not showing the benefits present or future! I erased it and downloaded again and still not working

### 4/5 — Needs to be quicker

*2020-09-21*

The scan feature on the new wic update takes forever to scan . It just keeps loading n loading with no result . It needs to be quicker. I can’t spend all day waiting with babies. The previous update was much quicker.

### 4/5 — Not showing updated food

*2020-05-06, version 1.0.1*

The app is still not showing the updated food that wic is offering like it Still shows you can’t buy organic baby food

### 4/5 — Keep getting error message

*2019-05-14*

I can’t log on anymore it gives an error try again message? Not sure who to contact about this as the card still works it’s just the app that I can get on now. Was working fine until today. Will change review when resolved.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
