# Widex BEYOND

> Hearing aid control and customization app with audio streaming and program management. (iPhone/iPad app by Widex AS.)

- Source: https://appshunter.io/ios/app/widex-beyond/id1093844643 (this page in markdown: same URL + `.md`)
- Developer: [Widex AS](https://appshunter.io/developer/514579854)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.60/5 from 204 App Store ratings · 92 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 80 MB
- Languages: American English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian and 29 more
- Released: 2016-12-01
- Data updated: 2026-06-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/widex-beyond/id1093844643/reviews.md

## What is Widex BEYOND?

BEYOND APP

Connect to your BEYOND hearing aid, stream sound, and control hearing aid functions. With a customizable interface, users can insert their own photos and make adjustments to the sound in personalized programs.


With the BEYOND app you can:

• Adjust hearing aid volume and mute hearing aids
• Control streaming volume from your phone
• Adjust directional focus to aid listening
• Create personal programs with preferred names, your own photos and sound adjustments
• Choose favourite programs to appear on the front page
• Add locations to programs for automatic selection when in specific locations
• Adjust the sound equalization in up to three bands, or choose from sound pre-sets
• Access help in using the app, connecting and troubleshooting
• Locate your hearing aids if they are lost

WIDEX BEYOND and the WIDEX BEYOND APP is compatible with the following devices or newer: iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Air 2, iPad Air, iPad (4th generation), iPad mini3, iPad mini 2, iPad mini with Retina display, iPod touch 6th generation using iOS 10. WIDEX BEYOND APP is optimized for iPhone 5S and newer iPhones. Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S and other countries.

Product number: 5 300 0009 001
Version: 1.2.0

## Key features

- Stream sound directly to hearing aids
- Adjust hearing aid volume and mute
- Control streaming volume
- Adjust directional focus
- Create personalized sound programs
- Locate lost hearing aids

## What do users think of Widex BEYOND?

Overall sentiment: negative

**Pros**

- 📱 Direct phone call streaming to hearing aids
- 🎵 Music and podcast streaming capability
- 🎚️ Customizable equalizer and sound settings
- 📊 Intuitive interface for program control
- 🔊 Clear audio quality when functioning properly
- ⌚ Apple Watch integration (when working)

**Cons**

- 🐛 Frequent Bluetooth disconnection issues
- ⚠️ App crashes and freezes regularly
- 🔄 Settings reset to defaults unexpectedly
- 📉 Inconsistent streaming quality with audio dropouts
- ⏱️ No updates for years (abandoned product)
- 🔌 Poor compatibility with newer iOS versions
- ⌚ Apple Watch functionality broken or non-existent
- 🎵 Audio cutting in and out during streaming
- 🔊 Uncontrolled volume spikes and beeping
- 📱 Cannot pair with multiple devices simultaneously
- 🚫 Lack of manufacturer support and responsiveness
- ⚙️ Frequent need to reinstall app to restore function

**Commonly reported bugs**

- Hearing aids disconnect from app daily or multiple times per day
- App fails to recognize paired hearing aids
- Bluetooth connection drops when switching between apps
- Volume resets to 50% or default level unexpectedly
- Loud beeping and clicking sounds during streaming
- One hearing aid loses connection while other remains connected
- App crashes on iOS 14.2 and other iOS updates
- Custom programs and settings lost when app closes
- Apple Watch shows 'not connected' despite iPhone connection
- Streaming audio cuts out and switches between ears
- Microphone level shoots up to 94 with loud beep on incoming calls
- High-pitched noise when opening apps or receiving notifications
- Video playback pauses when hearing aids connected
- WiFi connection killed when using IP phone caller
- Incompatibility with gaming apps (PUBG freezes)
- Battery indicator shows 100% then suddenly dies
- Programs switch automatically without user action
- Transport mode non-functional
- Hearing aids won't pair after iOS updates
- Static and crackling during calls and music streaming

**Most requested features**

- Regular app updates and maintenance
- Firmware updates for hearing aids
- Apple Watch independent functionality without iPhone
- Ability to save and persist custom program settings
- Multiple device pairing (iPhone and iPad simultaneously)
- Custom program naming options
- Direct app icon on Apple Watch face
- Better call audio routing preferences
- Noisy room mode settings
- Automatic program switching based on activity
- Battery indicator with granular percentage display
- Sound mixer access in app
- Tinnitus program management
- Crossover technology for deaf ear support
- Better integration with car Bluetooth systems

## Recent user reviews (10 of 92)

All indexed reviews: https://appshunter.io/ios/app/widex-beyond/id1093844643/reviews.md

### 1/5 — Update needed

*2023-08-20, version 1.2.2*

Please update this APP. It has been five years.

### 1/5 — Garbage

*2023-02-10*

Frequent failures. Frequent disconnect with Apple Watch. Sound occ distorted through Bluetooth with clicking and right aide cutting ins and out. Right now I would suggest a different brand of hearing aide if you want the Bluetooth functionality. Update w latest firmware and iOS update. Connection to aides now nearly perfect: rare clicking noises and it does not lose connection. However, there is no connection through apple watch at all.

Update: this appears to be an abandoned app now that the aides associated with it are two gen old. Functionality is adequate but frequently does things automatically like changes programs or volume. Transport mode has never been functional.

### 2/5 — Apple Watch – useless

*2022-11-16, version 1.2.2*

The Apple Watch is not capable of transmitting to my BEYOND HAs unless an iPhone is nearby. This obliterates the marketing promise that the Apple Watch is capable of functioning as a phone even if an iPhone is not present. and that there is a Beyond app for the watch, this is tragically  misleading. I'll be returning my 
Apple Watch because of this is useless if I don't have the iPhone with me.

### 1/5 — Next to useless

*2022-10-24, version 1.2.2*

App disconnects from hearing aids frequently.
It is apparent that the manufacturer isn’t going to improve the software.
Instead they want to sell you new hearing aids for $4000

### 1/5 — Horrible app made worse

*2022-03-23*

Using this app with the Bluetooth on my iPhone has always been a bad experience.  Each time I upgrade a phone, I hope for an improvement. Never happens.  Now with the new iPhone update, the problems have increased.  I never thought that possible.  Each time I want to use the hearing aids with the Bluetooth, I need to complete multiple steps to maybe! get it to work.  Between Widex and IPhone, it would seem this should have been resolved, not made worse!  Not only is it tricky to get the Bluetooth to work at all, some apps can’t seem to keep the volume at a hearable level, no matter how often the volume button is adjusted.  

My guess is IPhone wants a person to buy their wireless earbuds - I’m guessing it’s about the money.

### 2/5 — Dangerous fault after upgrading iPhone to SE 2020

*2021-12-20, version 1.2.2*

Since 2019 I have used the widex beyond app with my iPhone 6s and have had no major issues.

However I recently upgraded to a new iPhone  SE 2020 and there is now a potentially dangerous fault.

Whenever someone calls me, I play a saved video or play a video on social media, the microphone level shoots up from the default 50 to 94 level with a very loud beep! There is no way to control it. 

I have contacted Widex who never responded to my email.  I have also contacted to Apple who were unable to give any advice or fix the issue. 

This needs to be addressed as loud beep is very uncomfortable, much so I now need to have Bluetooth switched off.

I want to be able to control the volume at a low level when a video plays or my phone rings and not for it to shoot up to an uncomfortable level.

### 1/5 — Watch app useless

*2021-10-20, version 1.2.2*

I agree with the other reviewers.  Given that this company hasn’t updated this app in over 3 years or issued any firmware updates despite multiple iOS upgrades, shows that it is not serious about providing a competitive product. The app mostly doesn’t work with the latest iPhones or OS updates, unable to maintain a setting consistently. The iWatch app has always been hit or miss. Obviously, this company puts no resources into technology development.

### 2/5 — Lack of upkeep

*2021-01-31, version 1.2.2*

I understand that BEYOND is not their current model, but for how expensive these are, they could at least support them a bit more (last update was 2 years ago and can’t remember the last firmware update). The beyond app on Apple Watch constantly shows “not connected”. There are some aspects of using these MFi hearing aids that seem like there’s a disadvantage to using them with an iPhone when they can’t even connect to an Apple Watch .

### 2/5 — Poor App

*2021-01-24, version 1.2.2*

Have had tremendous issues pairing with my phone to the point I can’t even use my gearing aids. After paying 6k got the Damb things they should at least have a propped app to support them. Made a lot of changes to get them but have ridiculous support and workability. Have sent hearing aids back but still have issues... also costs $100+ for an office visit to tell me they have issues..... not sure which is worse the App, the Hearing Aids or the Audiologist......

### 1/5 — Worst app ever.

*2021-01-19, version 1.2.2*

If I could give no stars I would.   This is nothing but a useless app.  I have had this app over a year and it does nothing for my hearing aid.  I don’t understand why it doesn’t get an update to improve it’s performance.

## Frequently asked questions about Widex BEYOND

### What does the Widex BEYOND app do?

The Widex BEYOND app allows you to connect to your BEYOND hearing aids to stream audio, control various hearing aid functions, and customize your listening experience. You can adjust volume, mute your hearing aids, and fine-tune sound settings.

### What are the key features of the Widex BEYOND app?

Key features include adjusting hearing aid volume and mute, controlling streaming volume from your phone, adjusting directional focus for better listening, creating personalized programs with custom names and photos, and locating lost hearing aids.

### Is the Widex BEYOND app free to use?

Yes, the Widex BEYOND app is free to download and use. It does not have in-app purchases or advertisements, offering full functionality to users of Widex BEYOND hearing aids.

### What devices are compatible with the Widex BEYOND app?

The app is compatible with specific Apple devices running iOS 10 or newer, including iPhone 8, iPhone 7, iPhone 6s, iPhone SE, and various iPad and iPod touch models. It is optimized for iPhone 5S and newer iPhones.

### How can I customize sound programs with the app?

You can create personal programs with preferred names and your own photos. The app allows you to make specific sound adjustments within these programs, including adjusting sound equalization in up to three bands or selecting from pre-set sound options.

## Version history (last 5 releases)

### 1.2.2 — 2018-05-22

This app has been updated by Apple to display the Apple Watch app icon.

Several bug fixes

### 1.2.0 — 2017-11-20

* New firmware version 4.12.0001 that improves connectivity with iOS 11
* Improved APP performance and responsiveness – including Apple Watch
* Several bug fixes

### 1.1.1 — 2017-06-16

New hearing aid firmware 4.12, containing minor improvements.

### 1.1 — 2017-03-07

•Create Personal Programs
•Find My Hearing Aids
•Video Guides
•General improvements

### 1.0.10 — 2016-12-05

Minor bug fixes and improvements

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## More apps by Widex AS

- [Widex DREAM™](https://appshunter.io/ios/app/widex-dream/id594771214)
- [耳年齢アプリ](https://appshunter.io/ios/app/id667887160)
- [COM-DEX](https://appshunter.io/ios/app/com-dex/id1034868481)
- [Widex Zen, Tinnitus Management](https://appshunter.io/ios/app/widex-zen-tinnitus-management/id1195907597)
- [PRO LINK App](https://appshunter.io/ios/app/pro-link-app/id1284633151)

All apps by Widex AS: https://appshunter.io/developer/514579854

## Related topics

[widex beyond](https://appshunter.io/ios/topics/widex-beyond) · [widex hearing aids](https://appshunter.io/ios/topics/widex-hearing-aids) · [widex](https://appshunter.io/ios/topics/widex)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-14.*