# WIDEX MOMENT > Personalize and control hearing aids with custom sound profiles and AI. (iPhone/iPad app by Widex A/S.) - Source: https://appshunter.io/ios/app/widex-moment/id1486566875 (this page in markdown: same URL + `.md`) - Developer: [Widex A/S](https://appshunter.io/developer/514579854) - Category: Medical, Health & Fitness - Price: Free - Rating: 2.90/5 from 429 App Store ratings · 274 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 117 MB - Languages: American English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian and 33 more - Released: 2020-03-02 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/widex-moment/id1486566875/reviews.md ## What is WIDEX MOMENT? Personalize your listening experience whenever you want to. Take control of your hearing aid With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen. Pick what you want to hear Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't. Choose how you want to hear Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to. Use AI to create your own sound Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn. Make your own programs You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name. Get instant sound recommendations We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids. Stream directly to your hearing aids Hear phone calls, music and everything else from your phone directly in your hearing aids. And much, much more... Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience. We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://www.widex.com/en/support/compatibility/ The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from https://www.wsaud.com/widex/ or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days. Manufactured by WSAUD A/S Nymøllevej 6 3540 Lynge Denmark UDI-DI (01)05706069930313 Product number: 5 300 0021 In case of a serious incident, report the occurrence to the manufacturer of the device. ## Key features - Adjust volume and program - Directional focus program - Personalize bass, middle, treble - AI-powered sound learning - Create custom sound programs - Direct audio streaming ## What do users think of WIDEX MOMENT? Overall sentiment: neutral **Pros** - 🚀 Excellent app functionality - 👍 User-friendly interface - 🎧 Great sound quality - 💡 Customizable sound profiles **Cons** - 🐛 Frequent Bluetooth disconnections - 🔌 Unstable firmware updates - 🔇 Poor streaming quality - 🤖 Unreliable voice prompts **Commonly reported bugs** - App disappearing from Apple Watch - Hearing aids randomly turning on/off - Inability to save custom settings - Compatibility issues with iOS updates **Most requested features** - Ability to reorder hearing aid programs - More granular EQ controls - Seamless multi-device connectivity - Customizable app interface ## Recent user reviews (10 of 274) All indexed reviews: https://appshunter.io/ios/app/widex-moment/id1486566875/reviews.md ### 2/5 — Perte des son Pure et Universel *2026-08-16* Depuis quelques jours il n’y a plus de son pure et universel. Il faut déconnecter les prothèses pour ne plus avoir des perturbations. Quand une mise à jour ? ### 1/5 — Connectivity Issues *2026-07-28, version 1.9.0* Love the app, except, and it’s a massive except. In use, the app will randomly disconnect and go through my iPad. Turning off the phone and iPad does not reset it. The only way to return to my iPhone outside of hours of waiting, is to take off my hearing aids and putting them back in the charger and then putting them back in. Of course it happens again, and again, and again - several times in a day. I deleted the app from iPad losing all my settings and data on my phone. This was a two day solution and the problem returned. The app is not on my iPad now. This is unacceptable, but as far as I know, there are no other options. ### 3/5 — Almost great control but.... *2026-07-22* I appreciate the control the app provides allowing for fine tuning to match different environments. But I have one major complaint regarding media streaming. When streaming media, the app defaults to "Speach Streaming" even if the streaming media is music. If, when streaming music, you switch to the app's "Music Streaming" setting, the sound toggles back and forth between the aids making listening to music impossible. I'd love to have this fixed as the sound quality of the Music Streaming setting is dramatically better. Surely this can be fixed with a new update...please. Without a fix, the aids are an inferior product. I paid extra for a quality hearing aid and am not currently getting my money's worth. ### 2/5 — Unexpected Streaming Failure *2026-07-18, version 1.9.0* I have had Widex Moment aids for six months and used the Moment app with great success. Yesterday the streaming feature failed. It starts streaming and plays for a fraction of a second, then quits, across all streaming inputs (apps). I have unpaired and repaired, shutting down the phone, and restarting the hearing aids. No recent phone updates. Using iPhone 17, iOS 26.5.2 What is the solution? ### 5/5 — Funciona bien *2026-05-21, version 1.9.0* Funciona bien ### 2/5 — Desempenho péssimo *2026-05-11, version 1.9.0* Está cada dia pior pra conectar meu aparelho ao iPhone, e desconecta com mais facilidade tbm. Precisam melhorar isso já que no Android p desemprenho melhor, e pq há como melhorar ### 3/5 — Streaming options *2026-05-10, version 1.9.0* The streaming control option appears even after I close any app that has streaming audio. Then I have no way to access the regular controls. I need a way to get out of the streaming control without having to reboot the phone. ### 4/5 — Please add automatic settings with favorite *2026-05-07, version 1.9.0* It's a good app, but it would be great to add automatic settings via Bluetooth, with my favorite preset as the default instead of the standard one ### 3/5 — Awkward and limited *2026-04-30, version 1.9.0* Please, please, please update this app. It’s beautiful. It connects. It works. BUT … too much wasted space. The controls are scattered among TOO MANY SCREENS. When I need to make adjustments it’s usually when I’m in a crowd and I’m fiddling, fiddling FOREVER to access the controls I need. I’m not blind, I just can’t hear. I don’t need to see beautiful backgrounds, I need to have ALL the controls on ONE screen. Use vertical sliders or vertical scroll wheels. ALL ON ONE SCREEN! And add some code to the app to ALLOW PRESETS for SOUND ASSIST!!! Inexcusable! Fiddling, fiddling, fiddling! Looking at my phone screen when I should be tuned into the conversation around me. Makes me look like an idiot. I already feel like one because I can’t hear. ### 1/5 — iPhone17での不具合 *2026-04-29* 日本でのsound connectの販売を心待ちにしています。 iPhone17に変えてファームウェアを更新させられてから音楽を聴いてると音が4秒ごとに途切れるようになりました。 その後補聴器購入店にもお店でファームウェア更新が再度できないか相談したところ、既に更新されているものを上書きするのは出来ないことと、iPhone17でAppleの規格が更新されたことで起きている不具合のため、Apple側でのアップデート待ちになることを説明されました。そろそろ半年後の状態で生活の支障がすごいので早急な改善を願っています。 ## Frequently asked questions about WIDEX MOMENT ### What does the WIDEX MOMENT app do? The WIDEX MOMENT app allows you to personalize and control your WIDEX hearing aids. You can adjust volume, change listening programs, and fine-tune sound settings like bass, middle, and treble to suit your preferences. ### How can I personalize my hearing aid sound with this app? The app offers several ways to personalize sound. You can use the Directional focus program to emphasize desired sounds, adjust EQ settings for individual programs, and even use AI-powered SoundSense Learn to teach your hearing aids how you want to hear. ### Is the WIDEX MOMENT app free to use? Yes, the WIDEX MOMENT app is free to download and use. It does not have any in-app purchases or advertisements, allowing you to access all its features without additional cost. ### What devices are compatible with the WIDEX MOMENT app? The app is designed to work with WIDEX hearing aids. For a comprehensive and up-to-date list of compatible devices, you should visit the official WIDEX website at https://www.widex.com/en/support/compatibility/. ### Can I stream audio from my phone to my hearing aids? Yes, the app enables direct audio streaming to your hearing aids. This means you can listen to phone calls, music, and other audio content from your phone directly through your hearing aids for a seamless listening experience. ## Version history (last 5 releases) ### 1.9.0 — 2025-12-18 • Bug fixes and performance improvements ### 1.8.0 — 2024-02-07 - Firmware update for your hearing aids. - Bug fixes and performance improvements. ### 1.7.0 — 2023-11-07 The latest version provides support for our newest accessory, WIDEX SoundConnect. The SoundConnect is a small USB dongle that allows you to stream sound directly from your laptop or PC to your MOMENT hearing aids in stereo quality. There’s also a firmware update for your hearing aids which improves the listening experience when using WIDEX TV Play and WIDEX Sound Assist. As always, we’ve fixed a few bugs and made some general improvements. Enjoy the update! ### 1.6.0 — 2022-11-01 The latest version of the app brings a big update to the My Sound feature! The AI technology behind SoundSense Learn has been improved to adjust even more hearing aid settings and provide better results for your hearing experience. This app update also adds support for the WIDEX Sound Assist device, which lets you stream clear speech directly to your hearing aids. With Sound Assist, you can enjoy social interaction without compromise while you stream hands-free phone calls, media, remote microphone, and telecoil inputs. Additionally, there is a firmware update for your hearing aids and general bug fixes and improvements. Enjoy the update! ### 1.5.10 — 2022-07-05 The latest update of the app brings a firmware update for your hearing aids and general bug fixes and improvements. ## Apps similar to WIDEX MOMENT | App | Rating | Price | Category | | --- | --- | --- | --- | | [Beltone HearMax](https://appshunter.io/ios/app/beltone-hearmax/id1161360579) | 4.7 (20,431) | Free | Medical | | [Oticon Companion](https://appshunter.io/ios/app/oticon-companion/id1597064213) | 4.6 (70,717) | Free | Medical | | [ReSound Smart](https://appshunter.io/ios/app/resound-smart/id816203976) | 2.9 (225) | Free | Medical | | [ReSound Smart 3D](https://appshunter.io/ios/app/resound-smart-3d/id1134918918) | 4.7 (91,304) | Free | Medical | | [myPhonak](https://appshunter.io/ios/app/myphonak/id1332662924) | 4.4 (120,674) | Free | Medical | | [Starkey T² Remote](https://appshunter.io/ios/app/starkey-t-remote/id336938292) | 4.7 (3) | Free | Medical | ## More apps by Widex A/S - [Widex DREAM™](https://appshunter.io/ios/app/widex-dream/id594771214) - [耳年齢アプリ](https://appshunter.io/ios/app/id667887160) - [COM-DEX](https://appshunter.io/ios/app/com-dex/id1034868481) - [Widex BEYOND](https://appshunter.io/ios/app/widex-beyond/id1093844643) - [Widex Zen, Tinnitus Management](https://appshunter.io/ios/app/widex-zen-tinnitus-management/id1195907597) - [PRO LINK App](https://appshunter.io/ios/app/pro-link-app/id1284633151) All apps by Widex A/S: https://appshunter.io/developer/514579854 ## Related topics [widex moment](https://appshunter.io/ios/topics/widex-moment) · [widex](https://appshunter.io/ios/topics/widex) · [moment](https://appshunter.io/ios/topics/moment) · [widex magnify](https://appshunter.io/ios/topics/widex-magnify) · [widex zen](https://appshunter.io/ios/topics/widex-zen) · [moment app](https://appshunter.io/ios/topics/moment-app) · [windex zen](https://appshunter.io/ios/topics/windex-zen) · [widex evoke](https://appshunter.io/ios/topics/widex-evoke) · [widex tonelink](https://appshunter.io/ios/topics/widex-tonelink) · [hearing buddy](https://appshunter.io/ios/topics/hearing-buddy) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*