# Widex Remote Care

> Remote hearing aid fine-tuning and video consultation with a hearing care professional. (iPhone/iPad app by Widex A/S.)

- Source: https://appshunter.io/ios/app/widex-remote-care/id1341605310 (this page in markdown: same URL + `.md`)
- Developer: [Widex A/S](https://appshunter.io/developer/514579854)
- Category: Medical, Health & Fitness
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 126 MB
- Languages: American English, Albanian, Arabic, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian and 32 more
- Released: 2019-09-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/widex-remote-care/id1341605310/reviews.md

## What is Widex Remote Care?

With the WIDEX REMOTE CARE™ app you can get your Widex hearing aids fine-tuned remotely - in your home, at work or wherever it's convenient for you. 

- See and talk to your hearing care professional by video 
- Get your Widex hearing aids fine-tuned remotely in real time 
- Test your hearing aids in real life

With the WIDEX REMOTE CARE app you can easily connect your phone to your hearing aids via REMOTE LINK.

The WIDEX REMOTE CARE app is compatible with these WIDEX hearing aids*:
- WIDEX MOMENT™
- WIDEX EVOKE™
- WIDEX BEYOND™
- WIDEX UNIQUE™
- WIDEX DREAM™
*Except for CIC-M hearing aids.

The WIDEX REMOTE CARE app is verified with the following devices*:
- iPhone 15 Pro Max
- iPhone 15 Pro
- iPhone 15 Plus
- iPhone 15
- iPhone 14 Pro Max
- iPhone 14 Pro
- iPhone 14 Plus
- iPhone 14 
- iPhone 13 Pro Max
- iPhone 13 Pro
- iPhone 13
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12
- iPhone 11 Pro Max
- iPhone 11 Pro
- iPhone 11
- iPhone XS Max
- iPhone XS
- iPhone XR
- iPhone X
- iPhone 8 Plus
- iPhone 8
- iPhone SE
- iPad Pro 12.9" 3. gen
- iPad Pro 12.9" 2. gen
- iPad Pro 11"
- iPad Pro 10.5"
- iPad Air 3
- iPad Mini 5
- iPad Mini 4
*Some smartphone manufacturers may have variants for which we can't guarantee perfect functionality in every case. Please check in advance if your smartphone works well with the WIDEX REMOTE CARE app.

Product number: 5 300 0039

## Key features

- Remote hearing aid fine-tuning
- Video consultations with professionals
- Real-time adjustments
- In-home or on-the-go use
- Hearing aid testing in real-life scenarios

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/widex-remote-care/id1341605310/reviews.md

### 4/5 — Nice To Do Remote Appts

*2020-01-03*

It’s a long story, but I live in VA and my hearing specialist is in Iowa and we use this app to do virtual appts. So far everything has worked well. I am her first virtual patient so it has been a learning experience for both of us, but I’m an IT guy so I can usually noodle my way through any snags. I only have a couple initial suggestions with the first one likely to be a non-issue for most. When I originally got my remote link, something wasn’t quite right and she mailed me a new one. We both connected to the meeting but since I registered the app initially with the other remote link, I had to uninstall the app and redo the setup. It was simple, but it wasn’t clear that’s what I needed to do. Also, it would be better if the patient didn’t have to fully uninstall the app rather just let them synch up the new remote device. The device serial number is what actually directs the Dr and patient to the right meeting.

Secondly, I like to use my iPad and my case only allows me to prop it open in “landscape” mode but when you’re in the app, the camera doesn’t switch so I have to hold the iPad in front of my face the whole time and it moves around because I usually forget I’m holding it.😂 it would be nice if the camera mode would switch. Likely the app was designed only for iPhone and they didn’t figure someone would connect with an iPad I guess. 

Other than that the app has worked very well. If they had the camera fixed I’d give it a 5 star rating.

### 1/5 — Pretty much useless

*2019-10-06*

Even better answer, just expose program the settings in the evoke app so the provider can use those to fine tune the app. Or, let me push the settings from evoke into the device!

## Frequently asked questions about Widex Remote Care

### What is Widex Remote Care?

Widex Remote Care is an app that enables users to have their Widex hearing aids fine-tuned remotely by a hearing care professional. It facilitates video calls and real-time adjustments, allowing for convenient tuning from any location.

### Which Widex hearing aids are compatible with Widex Remote Care?

The app is compatible with WIDEX MOMENT™, WIDEX EVOKE™, WIDEX BEYOND™, WIDEX UNIQUE™, and WIDEX DREAM™ hearing aids, excluding CIC-M models.

### What devices are verified to work with Widex Remote Care?

The app has been verified with a range of iPhone and iPad models, including the iPhone 15 series down to the iPhone 8, and various iPad Pro, Air, and Mini models. It is recommended to check compatibility with your specific smartphone variant.

### How does Widex Remote Care facilitate remote tuning?

Users connect their phone to their hearing aids via REMOTE LINK. The app then allows for video communication with a hearing care professional who can make real-time adjustments to the hearing aid settings.

### Is Widex Remote Care free to use?

Yes, Widex Remote Care is available for free. There are no in-app purchases or subscription fees associated with its use.

### Does Widex Remote Care have advertisements?

No, Widex Remote Care is ad-free. Users can utilize all its features without encountering any advertisements.

### How often is Widex Remote Care updated?

The app was last updated on November 10, 2023, with version 1.4.0. Updates typically include performance improvements and bug fixes to ensure a smooth user experience.

### What is the age rating for Widex Remote Care?

Widex Remote Care has an age rating of 4+. This indicates it is suitable for users of all ages, with no age-specific restrictions.

## Version history (last 5 releases)

### 1.4.0 — 2023-11-10

Changed to new improved video solution.

### 1.3.4 — 2023-04-20

Show REMOTE LINK low battery info on Remote Care app.
Show battery percentage information when battery is low or very low.
Show REMOTE LINK disconnected info.

### 1.3.3 — 2022-04-14

This latest version of the Remote Care app resolves the problem with sessions immediately disconnecting. The new version also contains improved support for IPv6, bug fixes, and generally improved app stability.

### 1.3.2 — 2022-02-24

The Remote Care app has been updated with new video conferencing technology to improve the stability and user experience. Besides, the new version contains a few small video improvements, bug fixes, and a generally improved app stability.

### 1.3.1 — 2021-05-05

Minor bug fixes and improvements.

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## More apps by Widex A/S

- [Widex DREAM™](https://appshunter.io/ios/app/widex-dream/id594771214)
- [耳年齢アプリ](https://appshunter.io/ios/app/id667887160)
- [COM-DEX](https://appshunter.io/ios/app/com-dex/id1034868481)
- [Widex BEYOND](https://appshunter.io/ios/app/widex-beyond/id1093844643)
- [Widex Zen, Tinnitus Management](https://appshunter.io/ios/app/widex-zen-tinnitus-management/id1195907597)
- [PRO LINK App](https://appshunter.io/ios/app/pro-link-app/id1284633151)

All apps by Widex A/S: https://appshunter.io/developer/514579854

## Related topics

[widex remote care](https://appshunter.io/ios/topics/widex-remote-care) · [widex zen](https://appshunter.io/ios/topics/widex-zen) · [windex zen](https://appshunter.io/ios/topics/windex-zen)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*