# WIDI App — user reviews

> 29 indexed App Store user reviews of WIDI App by CME PTE. LTD., rated 3.07/5 from 29 ratings.

- Source: https://appshunter.io/ios/app/widi-app/id1530167387/reviews
- App overview in markdown: https://appshunter.io/ios/app/widi-app/id1530167387.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 12

## Newest reviews (9 of 29)

### 3/5 — Audio in

*2023-05-22, version 1.5.2*

I cant use it on the mode midi in

### 4/5 — Be sure to power your device when upgrading

*2023-03-23, version 1.5.2*

For those who are stuck in upgrade mode : be sure to power your device (where the WIDI is plugged). Do it with a proper wall power adapter if possible. 

I tried to upgrade from my synth (Deluge Synth) and it only worked once I plugged it. 

I’m removing a star because it should be mentioned on the app. If the devs update the app I will update my review.

### 3/5 — Works perfectly, but confusing

*2021-10-07, version 1.4.2*

The dialogue is a little confusing, but it works as it should for firmware updates. Beyond that I have no idea how to create groups, some nice I can only see one device at a time.

### 3/5 — Update

*2021-08-14, version 1.3.10*

The other review here includes a solution that actually worked! Thank you!

### 1/5 — Disappointed

*2021-02-05, version 1.2.20*

I was very excited to receive my WIDI Jacks in the mail. I downloaded the app and it asked me to update the firmware on the units. Now I cannot connect to the Jack. Does not instill confidence that this would be worthy for live use. I had such high hopes too.

### 2/5 — Needs work

*2021-01-17, version 1.2.19*

Very glitchy app. Need to restart app and even respring iOS device couple times to get App to connect and work properly.

App locks up trying to do Firmware Update. No info popups provided in app so you have no idea at all where you are or what status might be.

Finally take the chance of unplug WidiMaster from keyboard, replug, reset iOS Device Bluetooth several times (big song and dance, and not exactly musical pleasure at all!), respring iOS device, etc. Real PITA throughout.

Try replug WidiMaster and reopen app, recognizes WidiMaster but then app locks up again. Restart app no help just instantly locks up again. Respring iOS device yet again. FINALLY get Upgrader Mode popup "please click update firmware and continue", click OK, scroll down to "Update Firmware" (again no info saying to do so, just guess on your own), click upgrade firmware, select version, now get Restart Bluetooth popup and yet again the WidiMaster App is locked up.

Go restart Bluetooth on iOS Device, REPEAT all above and FINALLY get Upgrader to begin process.

Once it begins it finally will complete the process (after 3rd or 4th reboot, respring, restart app, etc). Then you once AGAIN have to reset your iOS Device Bluetooth to reconnect AND restart the WidiMaster App couple times again to FINALLY connect. SHEESH!

WAY too much song and dance. (And of course if you have more than one WidiMaster Device, you get to do the whole freaking dance all over and over again til complete. Sheesh!)

**Also Bad in WidiMaster App: 
Touch anything in the app and it will change the setting there with no "Yes/No" option to accept or decline, or Revert to Default etc. So simply trying to swipe scroll the screen it you aren't careful you'll reset something. At least a couple things DO give a popup warning (like BLE role).

These days most folks know not to mess around during device firmware upgrades or you can very quickly brick your device. With the WidiMaster you've no option but to jump off the cliff and unplug your WidiMaster, respring your iOS Device, Restart the WidiMaster app, etc, ALL during the upgrade process, and just hope for the best. 

THANKFULLY all still works and the process completes in the end without frying anything but it requires a complete leap of faith to complete the process and far too much fiddle all by guess and by golly.

Sorry Devs, you have some app work to do here.

(Now I guess I can finally try the WidiMasters and see if they work!)

### 5/5 — Great

*2021-01-15, version 1.2.19*

Work perfectely  with all my device

### 1/5 — Can not connect to WIDI Master

*2020-12-22, version 1.2.11*

Each time I try to connect to the device I got this message:
« Device didn’t respond. Please Retry »
Tried it with iPhone, IPad, and iPad mini 👎

### 5/5 — Great!

*2020-12-14, version 1.1.7*

This softwear accompanies the WIDI Master wireless MIDI accessory. It works like a charm.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes. Can’t create a group.

*2024-03-31, version 1.6.4*

When I click on Download Group the app completely disappears.

### 1/5 — Breaks the device

*2023-10-30*

The firmware update is the only option you have when you start the app. I left mine “updating” for an hour. Then a message: “the firmware update was aborted”. The Wido device has been bricked. It no longer connects to the app. Both the device and the app work together in this moment to guarantee that nothing works.

### 1/5 — Clunky and unreliable

*2023-07-17, version 1.5.2*

I spend more time fussing with this app trying to get it to work than successfully using it. It’s super glitchy and unreliable. Has killed more flow states than I can count. I am about ready to give up trying to use this poorly executed product.

### 1/5 — Not working

*2023-06-25, version 1.5.2*

Spent £100 on widi products. App won’t acknowledge i’ve given bluetooth permissions and won’t firmware update. Nowhere to report bugs or request help from within the app. Not good enough

### 1/5 — Trash

*2023-03-25, version 1.5.2*

Don’t bother trying this. Amateur product.

### 1/5 — App crashes on boot up

*2023-01-04, version 1.5.2*

App doesn’t work.

### 1/5 — Please fix this app

*2022-12-07, version 1.5.2*

the bugginess of this app is a huge detriment to this line of products which I had high hopes for. assigning groups simply does not work as a screen is unresponsive on iPhone 12 Pro. App totally broken on 2017 iPad. I was hoping these products would be more set and forget thing, but they often require reprogramming via the app which again needs tons of work, and seems to not have been changed much since similar complaints were lodged a year ago. 

again, I’m really rooting for this brand, but this is quite a dealbreaker

### 1/5 — Too buggy

*2022-01-03, version 1.4.18*

Great product but this app really needs to be tested by the developers. I was able to update the firmware of my devices by following the advice on another review. Now my devices show up for a second or two and then disappear. So I’m unable to set up groups.

### 1/5 — Firmware updates are non functional

*2021-05-23, version 1.3.10*

Trying to update the firmware is a bit of a nightmare.   It doesn’t work.  There is a dialogue box that appears and tells you to turn off Bluetooth and turn it back on to “make this process working”.  Which I did several times.  It won’t update.

### 1/5 — Firmware update???

*2021-05-18, version 1.3.9*

I can’t seem to get past the firmware update. There are two options for updates and neither seem to work? It says the url for the updates is invalid? I think I’m going to return the product and try something a bit less convoluted.

## Most praised reviews (10 highest-rated)

### 5/5 — a joke

*2026-03-08, version 1.8.0*

i hate that I ever bought the cme widi uhost. has been a brick since i purchased and keep going back to app to see if there is a chance they have solved their problems bur no.  an app that sends you to a link to an app to update firmware on the app to then go to link to get firmware to then go to app an on and on and on.  on pc it is the same madness sending us to an appp to get firmwarw that is not there.

### 5/5 — CME BABY!!!!

*2025-11-01, version 1.8.0*

Man Oh MAN!!!!Well I’m CLOCKING NOW!!!  It took a little bit of Trial and error. But once I was fluent in Standard “MIDI”. Specifically Applying The tools in practice. Then, and only then was I able to incorporate the CME “WIDI” Tools and make my world a lot less congested!!! LOL. THANK YOU CME For my Dope setup!!

### 5/5 — Great device. App works fine

*2025-01-09, version 1.7.7*

Great wireless midi interface device. App works as expected so far. No issues updating the firmware, or getting connected.

### 5/5 — Good tool

*2024-11-23, version 1.7.7*

The app allowed me to update firmware using iPhone 16. I just waited a few mins and kept phone really close to the WIDI Master dongle. My setup of three MIDI devices worked well to pass clock wirelessly! Great tech!

### 5/5 — Works nicely

*2024-11-21, version 1.7.7*

Got this working in about 5 minutes with my iPhone 11 and and old Keystep with a flaky USB port. Power from a USB-C power bank with a 9V barrel jack adapter. 

Boom nearly wireless keyboard that used to be barely usable on my desk. Nice!

### 5/5 — UPDATE: (Does not) Break the device

*2023-10-31, version 1.6.4*

UPDATE: the firmware update failed initially with an iPhone, but succeeded with an iPad. There seems to be a problem with Bluetooth cache in iOS. The device and app work great together. 

INITIALLY: The firmware update is the only option you have when you start the app. I left mine “updating” for an hour. Then a message: “the firmware update was aborted”. The Wido device has been bricked. It no longer connects to the app. Both the device and the app work together in this moment to guarantee that nothing works.

### 5/5 — Version 1.5.2 works great for WIDI Uhost firmware updates

*2023-01-05, version 1.5.2*

Version 1.5.2 works great for WIDI Uhost Bluetooth and USB firmware updates. 

I haven’t tried WIDI group auto learn yet (need an additional WIDI Uhost for iOS devices with MacBook Pro 13” M1). I’ll add to this review when I do that.

### 5/5 — Updating firmware works (3/9/22)

*2022-03-09, version 1.4.28*

Writing this review to say I updated the firmware on my UHost just now and it was super easy, very clear instruction with no problems.

### 5/5 — Read this for fixing Firmware update

*2021-03-05, version 1.2.23*

The WIDI Jack devices so far seem to work pretty well but the updating software for the firmware could use some better error recovery and clearer instructions. If your firmware update fails (or just simply hangs) I have found that the best thing to do is to turn off the device powering the jack and then completely close the app… Then go to Bluetooth settings and make sure to FORGET the device (AND FORGET any other WIDI device that you may have paired or updated previously).  Also, turn off Bluetooth and then turn it back on again. Next, launch the app again and this time it will say something like with the updater… When you go into that it will say you must complete the firmware update… So click firmware update but then you’ll have an extra choice of some ‘beta’ firmware…You want to choose it, but  will require a password, so just click cancel...Then choose the latest firmware that is not a ‘beta’ version and you should find that it will update…(choosing the bata version and cancelling seems to hrlp for some reason).  Anyway, It may ask you to recycle your Bluetooth so just do that as well…The thing is, For some reason selecting the beta seems to help get the device to do the firmware update without hanging…  Note: You may have to try this several times but I am certain that this process will eventually work as I have tested it several times on a number of the WIDI jacks.  I have also tried rebooting the device while holding down the button on the Widi jack which might also help getting it into the right state (does seemed yo hurt). note: I don’t work for the company and the above is just what worked for me (on several different devices) so proceed at your own risk.

### 5/5 — Great product

*2021-02-02, version 1.2.20*

Simple setup, great way to reduce cables in the studio. Latency is barely noticeable, feels like every other hard-wired connection.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
