# WienMobil — Routen & Tickets

> Official Wiener Linien app for public transport, route planning, tickets, and mobility services. (iPhone/iPad app by WIENER LINIEN GmbH.)

- Source: https://appshunter.io/ios/app/wienmobil/id1107918142 (this page in markdown: same URL + `.md`)
- Developer: [WIENER LINIEN GmbH](https://appshunter.io/developer/1104924349)
- Category: Navigation, Travel
- Price: Free
- Rating: 3.20/5 from 93 App Store ratings · 290 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 163 MB
- Languages: American English, German (Germany)
- Released: 2016-04-29
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wienmobil/id1107918142/reviews.md

## What is WienMobil?

WienMobil: The city at your fingertips with a single app. The official app of Wiener Linien helps you to arrive at your destination quickly. For example, with the route planner to find the quickest route from A to B, departure info in real time, public transport tickets and additional mobility services including bike sharing, car sharing, taxi and more. Display annual season ticket on your phone? No problem with WienMobil!
 
For all info on WienMobil go to www.wienerlinien.at/wienmobil

Plan a barrier-free route, purchase a semester ticket, add favourites …? Watch our helpful tutorials: https://www.youtube.com/watch?v=7XG2gtoE7fI&list=PLih6aZhp43P0TylJbgLVoQpHZ26tweXlQ

Data Privacy Policy of Wiener Linien:
https://shop.wienmobil.at/services/content/privacy-policy

## Key features

- Route planner
- Real-time departure info
- Public transport tickets
- Bike sharing
- Car sharing
- Annual season ticket display

## Chart rankings

- #152 in Top Free · Navigation (US App Store)

## What do users think of WienMobil?

Overall sentiment: negative

**Pros**

- 🚀 Convenient for travel
- 💡 Helpful for tourists
- 👍 Easy to use
- 🚀 Efficient ticket purchasing

**Cons**

- 🐛 Unreliable app performance
- 👎 Overly complicated registration process
- 🔒 Privacy concerns with required personal data
- 🕰 Slow and frustrating user experience
- 🚫 Lack of support for international users

**Commonly reported bugs**

- Frequent login issues
- Ticket purchase failures
- Inaccurate real-time transit information
- Compatibility problems on older devices

**Most requested features**

- Add Apple Pay support
- Improve route planning and navigation
- Provide more language options
- Allow saving payment info for faster checkout
- Integrate with Apple Wallet for digital tickets

## Recent user reviews (10 of 290)

All indexed reviews: https://appshunter.io/ios/app/wienmobil/id1107918142/reviews.md

### 1/5 — Not work

*2026-08-16, version 7.18.0*

Does not work.  Says no internet.  There is.  Try website instead.  Also has “error” unknown.

### 1/5 — Won’t take payment

*2026-08-15, version 7.18.0*

Will not take any credit cards or Apple Pay and is very glitchy. Worse than nothing.

### 1/5 — Great public transport system, complicated App and registration process for ticket purchase

*2026-08-11, version 7.17.0*

Vienna has a great public transport system. However, this app and its registration system is too convoluted and complicated for someone like me on a short term visit trying to simply purchase a ticket. You have to register on a separate system called log.Wien, Register your email, provide all your personal info and address just to buy a ticket.

### 2/5 — Mobile payments broken

*2026-08-10, version 7.17.0*

Tried to use the app for public transportation during visit to Vienna. None of the payment options for buying tickets / passes via app worked. I tried Apple Pay, PayPal, manual entry credit card. Non functional.

Don’t waste your time trying to use this app. Just buy a pass at station or on train.

### 1/5 — Never works

*2026-08-10, version 7.17.0*

I’ve tried every single credit card: Apple Pay, and also scanning my physical cards, it rejects every single transaction and sends an email saying that there was suspicious activity. And that’s after spending too much time creating an account, confirming it. Real hassle to set up. So I’ve been having to buy tickets at the ticket machines, which are more expensive. I would give zero stars if I could.

### 5/5 — Très bonne app

*2026-08-01*

Je suis très surpris des avis très négatifs, mais j’ai utilisé cette app pour mes vacances et pas de soucis de mon côté
Application intuitive, tickets à acheter facilement ainsi que l’abonnement 
Attention lors d’un achat d’un ticket simple, le ticket s’active automatiquement juste après, donc ne peut pas être pris trop en avance

**Developer response:** Thank you very much for your wonderful feedback. We’re delighted to hear that you had a positive experience with the app and hope you had a fantastic stay in Vienna. 😊 🚋

### 1/5 — Waste of time and stressful

*2026-08-01, version 7.17.0*

The onboarding is much too complex for buying tickets to hop on a bus, subway, or tram. Give yourself several moments before you need it to do this. It never worked for me. Tried several times to buy tickets but they never went through. Ended up just buying single tix at station kiosks for subways. Deleted this piece of junk.

### 5/5 — Genau was brauche…

*2026-07-28*

…wenn ich Urlaub in Wien mache. Da das ÖPNV-Netz für mich durchaus sehr verwirrend sein kann. Die App sagt mir genau wo und mit welcher/m Bahn/Bus ich von A nach B komme. Ausgezeichnet.

**Developer response:** Vielen Dank für deine positive Rückmeldung. Es freut uns sehr, dass du die App während deinem Urlaub in Wien verwendest. Wir wünschen dir weiterhin eine gute Fahrt 🚋

### 1/5 — Awful on-boarding

*2026-07-26*

20 minutes to make an account. Captcha verification was super slow ! Is it really necessary to ask for personal address for buying tram tickets ? They make you create a wienlog account and then ask again for the same information. Worst on-boarding experience ever. Really sucks !

**Developer response:** Hello, and thank you for your feedback. We are aware that there is significant room for improvement, and we are already working on simplifying both the registration and purchase process. The first improvements will be rolled out over the coming weeks, with more to follow. We hope you enjoy your stay in Vienna and wish you a pleasant trip on our network! Kind regards, Your WienMobil Team 🌻

### 1/5 — Does Not Allow Payment

*2026-07-19, version 7.17.0*

Multiple attempts with both credit card and Apple Pay unable to successfully complete transaction.

## Frequently asked questions about WienMobil

### What does WienMobil do?

WienMobil is the official app of Wiener Linien that helps you navigate the city. It provides a route planner to find the quickest way from point A to B, real-time departure information for public transport, and allows you to purchase public transport tickets.

### What are the key features of WienMobil?

Key features include a route planner, real-time departure information, the ability to buy public transport tickets, and access to additional mobility services like bike sharing, car sharing, and taxis. You can also display your annual season ticket on your phone.

### Is WienMobil free to use?

Yes, WienMobil is a free application. While the app itself is free, users will need to purchase public transport tickets or pay for additional mobility services accessed through the app.

### Can I plan barrier-free routes with WienMobil?

Yes, the app allows you to plan barrier-free routes. You can also purchase semester tickets and add favorite routes for quick access. Helpful tutorials are available to guide you through these features.

### What mobility services are integrated into WienMobil?

WienMobil integrates various mobility services beyond public transport. These include bike sharing, car sharing, and taxi services, providing a comprehensive solution for getting around the city.

## Version history (last 5 releases)

### 7.18.0 — 2026-08-12

• The departure details view has been completely redesigned. All departures are now displayed clearly for the selected calendar day. Easily navigate between today and tomorrow by scrolling, and load the next calendar day directly from the end of the list.
• The minimum supported iOS version has been updated to iOS 17. Users with older devices can continue to access the service via the web version at www.wienmobil.at.
Bug Fixes & Improvements
• Fixed crashes related to geo intents
• Corrected an issue affecting the display of available bikes at Nextbike stations
• Additional stability and performance improvements.

### 7.17.0 — 2026-06-29

• Air-conditioned public transport at a glance: The blue frame now shows you which vehicles are pleasantly cool.
• Operational updates and disruptions are now also available in English.
• Plan with ease: When planning your route, you can now adjust days and times even faster and more easily. The new date and time picker is also fully accessible and compatible with screen readers.

Further improvements and bug fixes:
• The issue that resulted in no data being shown in the widget has been resolved
• Fixed a sorting issue that caused inconsistent departure times
• Improved screen reader support, including better announcements of intermediate stops
• Fixed incorrect display when switching map views
• Optimization of real-time data calls for more stable results
• Reloaded routes now display correctly on the map
• Favorites can now be accessed via Spotlight search

### 7.15.0 — 2026-04-20

We're always working to improve our app. This version contains optimizations and stability improvements.

### 7.14.0 — 2026-03-03

• Navigation has been improved from the line detail view, with direct links to the map, timetable display and routing – all available with one click
• WienMobil hubs: A new WienMobil cargo bike provider has been added  
• The new WIPARK bicycle garage at Lina-Loos-Platz has been added
• Display of available WienMobil e-bikes in routing
• VAO update (router)
• Intro screens updated
• Clicking on alternative routes on the map now shows details of the selected route


Bugs and corrections:
• The widget now displays all favorites again
• Favorites are no longer grouped when more than three lines are favorited at a station
• Update of route polylines has been fixed
• Loading times are faster and scrolling behavior is better at large stations
• The selected mobility type is now retained when routing to a selected location

### 7.12.0 — 2025-12-15

We're always working to improve our app. This version contains optimizations and stability improvements.

WienMobil Benefits:
· Workflow optimizations to reduce timeout messages.

Scroll behavior: 
· General improvement. 

Basemap: 
· Optimization of loading times.

Favorites: 
· When setting location favorites (addresses/POIs), the assigned name is now displayed correctly in the search.

Free2Move: 
· Display of Free2Move cars in the vicinity and route.

WienMobil Auto: 
· Error causing seat and door information not to be displayed has been fixed

Accessibility: 
· Incorrect focus on map has been fixed

Accessibility: 
· Optimization of screen reader texts for buttons

## More apps by WIENER LINIEN GmbH

- [U2xU5 in 3D](https://appshunter.io/ios/app/u2xu5-in-3d/id1500304500)
- [WienMobil Hüpfer Liesing](https://appshunter.io/ios/app/wienmobil-hupfer-liesing/id6451304365)

All apps by WIENER LINIEN GmbH: https://appshunter.io/developer/1104924349

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
