# Wifi Help

> Diagnoses and helps fix internet connection problems for a better network experience. (iPhone/iPad app by One New Zealand Group Limited.)

- Source: https://appshunter.io/ios/app/wifi-help/id6463274853 (this page in markdown: same URL + `.md`)
- Developer: [One New Zealand Group Limited](https://appshunter.io/developer/370880993)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 53 MB
- Languages: English
- Released: 2023-09-07
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wifi-help/id6463274853/reviews.md

## What is Wifi Help?

At OneNZ we strive to ensure that every customer can receive the best connection possible over our network. Unfortunately, there are times when your internet performance may not be perfect and you may experience problems like:

- Speed issues
- Buffering video
- Wireless coverage issues
- Specific device problems, and more

In those cases, Wifi Help can help!

With just a few taps of your screen, Wifi Help completes the tests required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet package to the fullest!

## Key features

- Identify internet performance issues
- Fix speed problems
- Resolve buffering
- Improve wireless coverage
- Troubleshoot device-specific issues

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/wifi-help/id6463274853/reviews.md

### 1/5 — Won’t load

*2023-10-22*

I bought a one nz SIM card at the airport in Christchurch last Thursday and the app just won’t load, despite going on their chat line.

## Frequently asked questions about Wifi Help

### What kind of internet problems can Wifi Help diagnose?

Wifi Help can diagnose issues such as slow internet speeds, video buffering, poor wireless coverage, and specific device connectivity problems.

### How does Wifi Help fix internet issues?

Wifi Help guides you through tests with a few taps to identify potential causes of internet performance problems and offers solutions to help fix them.

### Is Wifi Help available on Android devices?

Based on the provided data, Wifi Help is available on iPhone and iPad. Information regarding Android compatibility is not specified.

### When was Wifi Help last updated?

Wifi Help was last updated on March 16, 2026, with version 26.12.1.

### What is the age rating for Wifi Help?

Wifi Help has an age rating of 4+, making it suitable for a wide range of users.

### Does Wifi Help have ads?

No, Wifi Help does not contain advertisements.

### Is Wifi Help free to use?

Yes, Wifi Help is available for free and does not include in-app purchases.

### Who developed Wifi Help?

Wifi Help was developed by One New Zealand Group Limited.

## Version history (last 5 releases)

### 26.14.0 — 2026-06-08

Bug fixes and performance improvements.

### 26.13.0 — 2026-05-26

Bug fixes and performance improvement.

### 26.12.1 — 2026-03-16

Bug fixes and performance improvement.

### 26.8.1 — 2025-11-27

Bug fixes and performance improvement.

### 26.6.0 — 2025-08-15

Bug fixes and performance improvements.

## Apps similar to Wifi Help

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RouteThis Certify](https://appshunter.io/ios/app/routethis-certify/id1586154878) | 2.3 (15) | Free | Utilities |
| [Authenticator App ＊](https://appshunter.io/ios/app/authenticator-app/id6502765668) | 4.1 (21) | Free | Utilities |
| [mySigen](https://appshunter.io/ios/app/mysigen/id6446836171) | 3.8 (18) | Free | Utilities |
| [Execulink Helps](https://appshunter.io/ios/app/execulink-helps/id1545607297) | — | Free | Utilities |
| [Paw Guide: Lost & Found Pets](https://appshunter.io/ios/app/paw-guide-lost-and-found-pets/id6477826792) | 4.9 (201) | Free | Utilities |
| [NZ Passport Photo App](https://appshunter.io/ios/app/nz-passport-photo-app/id6759625398) | — | Free | Utilities |

## More apps by One New Zealand Group Limited

- [My One NZ](https://appshunter.io/ios/app/my-one-nz/id370880990)
- [One NZ Asset Management](https://appshunter.io/ios/app/one-nz-asset-management/id1542736149)

All apps by One New Zealand Group Limited: https://appshunter.io/developer/370880993

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*