# Wifi Pro 2 — user reviews > 149 indexed App Store user reviews of Wifi Pro 2 by ADVANCED ELECTRONIC SOLUTIONS GLOBAL LTD, rated 1.50/5 from 146 ratings. - Source: https://appshunter.io/ios/app/wifi-pro-2/id1001903117/reviews - App overview in markdown: https://appshunter.io/ios/app/wifi-pro-2/id1001903117.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 7 · 2★ 12 · 1★ 116 ## What do users think of Wifi Pro 2? Overall sentiment: negative **Pros** - 🚀 Fast and responsive - 👍 Intuitive user interface - 🔒 Secure connection **Cons** - 🐛 Frequent crashes - 🔋 High battery consumption - ⚠️ Compatibility issues with newer devices - 🕰️ Slow response times **Commonly reported bugs** - App crashes when connecting to camera - Unable to open gates/doors remotely - Intercom call notifications not working **Most requested features** - Improved push notification reliability - Remote access and control options - Automatic video recording and storage - Compatibility updates for latest iOS versions ## Newest reviews (18 of 149) ### 1/5 — Not reliable *2024-04-16, version 4.6* Does not work on iPhone 15. App just crashes. Prior to this had problems with going offline intermittently and notification of buzzer ringing is slow on iPhone - takes about 10 seconds. ### 1/5 — Poor customer support *2024-03-29, version 4.6* This app worked on my old iPone 11; however, when I upgraded to iPhone 15, the app no longer works. When I contacted customer service, I was told there was no plan to update the software. Poor customer support! ### 1/5 — SCAM *2024-03-05, version 4.6* This app has never worked. The app constantly crashes. If I could give zero stars I would. Apparently this app is not compatible with iOS 16. Rang up the company and they said there’s nothing they can do. So now I can never open the gates from my phone, never know when I have visitors or deliveries. The whole thing is a joke. AVOID anything to do with this company or app!!! ### 1/5 — Worst App EVER! *2024-02-25, version 4.6* And their intercom system is no better than their app! It works less times than not! ### 1/5 — App is crashing when trying to view *2024-02-05, version 4.6* App crashes when you try to view live video. Hasn’t worked on iOS 17. How about an update???????? ### 1/5 — Absolutely awful *2024-01-03* Our poor user experience mirrors the many other comments already made. We are hardwired from the intercom box to the router (contractor recommended that vs relying on Wi-Fi), but system goes "offline" often and causes issues with holding gate open, notifications, etc. Very disappointed that our gate contractor (well regarded Seattle company) chose this intercom hardware for our very expensive gate system. I am considering changing out the system. If anyone has had success with a replacement please share it in the reviews. Thanks ### 1/5 — Worst app for gate access *2023-11-25, version 4.6* Looks like it was written for DOS by Jr. High kids in the 1990s. Unreliable, ugly interface, hard to cofigure. ### 1/5 — Constant Crashing *2023-11-22, version 4.6* App now is completely useless as it crashes instantly once it connects to the gate live feed. Unable to remotely open the gate or talk to people live at all any more. Extremely disappointing, how can you sell such an expensive piece of equipment and now keep up the software behind its main attractive use/reason to purchase. I don’t mind the outdated or simple design of the app, I just want it to function as before. ### 1/5 — Garbage interface for a $1500 keypad intercom *2023-11-06, version 4.6* I bought a BFT WiFi pro 2 keypad controller for $1500 in Oct2020. I buy a new iPhone in 2022 and the app isn’t compatible. I call tech support at BFT and they tell me it’s a known issue with iPhone 14&15 and basically too bad- there o plan to fix the app because the 2 year hardware warranty is expired. What a crap company. They’ll generously allow me to upgrade the keypad hardware to my gate for $960 though and the software for that will work. Yeah, fool me once…Oh yeah, read the 2 year warranty fine print- it’s from date of manufacture, not purchase. Better hope it hasn’t been in the shelf for 18 months. ### 1/5 — Leigh *2023-11-04, version 4.6* When will this app be updated. Always crashes when you try to open the camera. Complete waste of time considering how much the hardware is to install. ### 2/5 — Latest iPhone models *2023-10-30, version 4.6* Please can you update the software to allow it to be compatible with newer model iPhones. IPhone 14 and above. I have no way to access the app anymore. ### 1/5 — Crashes *2023-10-22, version 4.6* This app worked perfectly until I upgraded my phone to an iPhone 14, it connects but crashes and throws me out of the app everything I try to view the gate to open it. Is there anything that can be done? ### 1/5 — Sad story *2023-10-05, version 4.6* Why oh why does the developer not fix and keep to their users to be happy? Our company that installed our gate called the vendor of this app and was told ‘they are aware of the issue’. No fix was in site… ### 1/5 — iPhone problem *2023-10-03, version 4.6* I had no problem with this app until I upgraded my phone to pro 15. Now the app will not work unless I open it while I am on a call with another person. I learned this while I was trying to demonstrate the issue with apple support. I was told I should contact the app maker and was given a contact number. When I called AES support I was told that they did not deal with end users. So I called the gate installers and they reported back that a new part would be needed to fix my problem. My advice is BUYER BEWARE!!! ### 1/5 — Absolute Rubbish - avoid! *2023-09-28, version 4.6* As everyone else has said, AES are terrible. They charge big bucks for an inferior product, I can’t believe in 2023 companies like AES are still using such outdated apps. Since upgrading to an iPhone 14 I can no longer use the app, it just crashes when I try to open the gates. No response from AES. How they get away with it is unbelievable! Very very poor!! ### 1/5 — Awful app *2023-08-05, version 4.6* Doesn’t work on iPhone 14 and no update to change it Avoid at all costs ### 1/5 — Mike Krack *2023-07-26, version 4.6* Awful app ### 1/5 — Terribell *2023-07-17, version 4.6* Made by a window cleaner ## Most critical reviews (10 lowest-rated) ### 1/5 — 5 year old system with no upgrades. *2025-09-09, version 4.6* Bft gates and aes are a nightmare to deal with. They are of no help. They said a gate installer will contact me, they never did. Their software is glitchy and now wifipro2 stopped working. Had to change gate software and now in limbo on intercom and camera software. Why can't one app do it all? It's 2025 IT people????? ### 1/5 — Worst user experience *2025-07-05, version 4.6* App does not stay open in iOS. Blinks and shuts down. Cannot operate the gate with the app anymore. Piece of junk. ### 1/5 — App Crashes *2025-06-13, version 4.6* Does not work with iPhone 15 Pro Max - this app is antiquated ### 1/5 — Crashes on iPhone 15 *2025-02-07, version 4.6* As soon as the app connects to the camera, the app crashes. iPhone 15 Pro Max running iOS 18.3. I can still open/close the gate by triggering the open/close before the camera image comes up and crashes the app. Cannot communicate with anyone via the intercom due to the crash. Also, app says it’s up to date but the app says it’s version 4.4 and App Store says the current version is 4.6. I hope someone from AES reads this and solves this fatal error. ### 1/5 — iPhone 15 and 16 app not working *2024-12-04, version 4.6* In iPhone 15,and 16 the app is shut down when u click connected . ### 1/5 — Horrible *2024-11-23, version 4.6* The app doesn’t work on the latest version of iOS. It’s never been good, but now it’s just crashing when I try to use the open / close buttons. Bad. ### 1/5 — Absolutely awful *2024-10-11, version 4.6* Our poor user experience mirrors the many other comments already made. We are hardwired from the intercom box to the router (contractor recommended that vs relying on Wi-Fi), but system goes "offline" often and causes issues with holding gate open, notifications, etc. Very disappointed that our gate contractor (well regarded Seattle company) chose this intercom hardware for our very expensive gate system. I am considering changing out the system. If anyone has had success with a replacement please share it in the reviews. Thanks Was discussing this crappy app with a friend and he suggested someone hack it and update it properly and regularly so it works as advertised and works with new phone upgrades. Maybe as a college computer science class project? For the life of me I can’t figure out why the creators are leaving monetary value on the table by dumping an app used by many. Right now I’m being quoted $4k for a new call box system that with work with my Liftmaster hardware (this is from the installation company that did it less than 6 years ago). Crazy. ### 1/5 — Stopped working *2024-05-22, version 4.6* App sucked before but worked if you spend the time to baby it. Latest iOS update makes the app useless. It will not open the app after the call button is pressed. If you randomly have the app open you can receive the call. What good is that?! ### 1/5 — Doesn’t work!! *2024-05-21, version 4.6* Agree with previous comment. I tried both the ‘Predator Pro’ and the ‘Predator Pro 2’ and neither work. So, with the first one, I can see my gates and even close them when the app is open.. when it isn’t (and it closes itself about 30 seconds after opening and doesn’t run in the background) I can’t use it. This means that if someone comes to the gate and presses the intercom, I have no idea that they are there because the app has closed itself and doesn’t do as it supposed to and alert me. There are no ‘push notifications’ or any other mechanism to ensure I know someone is there. The entire point of the intercom and app is negated by the useless app!! I tried ‘Predator Pro 2’ in the hope that it was just an update glitch. Alas, no. This one simply closes itself as soon as I try to do anything at all. I, as a ‘lay person’ will not be able to speak to CS and my engineers spent enough time on the gate without costing me extra whilst they listen to hold music. Come on Predator Pro - code properly so that the app has functionality!!! ### 1/5 — Crashes before the gate will open *2024-05-02, version 4.6* Company left its users stranded after dropping $8k on a remote gate “solution” ## Most praised reviews (10 highest-rated) ### 5/5 — App works well *2020-10-19, version 4.6* The app works very well with our gates and intercom. Our installer fitted the gates and with the help of AES updating the time settings, the system has been working great since it was installed 2 months ago. UI could do with a slight upgrade but other than that... all good!! ### 5/5 — Awesome product *2020-07-12, version 4.1* We like very much the unit. Works perfectly and very easy how it works. ### 5/5 — How can we update the app V3.2? *2018-08-06* In your release note listing latest version 3.2 but the WiFi pro 2 app on App Store is still 2.0. Can you please upload the latest app to App Store for us to download? We have a question about update function that Is it safe to update new software/firmware for the Intercom (connect to Intercom’s WiFi and use the update function on the WiFi Pro app in setting)? We also would like to report some issues so you can fix it: WiFi password is not allowing special characters like ‘@‘. Sometimes the App suddenly crashed or hang and we have to reset its power. ### 4/5 — Jie *2023-10-13, version 4.6* It doesn’t work with IPhone 15 , please fix it. Thanks ### 3/5 — Doesn’t work with iPhone 15 *2024-08-30, version 4.6* Please fix the issue ### 3/5 — Wifi App for intercom *2019-10-26, version 3.8* The App is super slow and it takes a long time to load. Every time I get a buzz; by the time the App is up and running, the guests already find a way to come in! It seems the App does not stay in background, and reinitiate everything, every time! ### 3/5 — Better But Still Needs Some Work *2019-09-28, version 3.8* This app works better for me than the Predator app. I do have a question for the app's creator: The version when loaded is shown as version 2.2 but the app's description notes that the latest version is 3.8. What version does one get when it is loaded? Thanks. ### 3/5 — Works.... kinda *2019-09-08* So I’m able to get notifications to my devices, and able to see a video feed and chat to visitors. Can also open the gate via the apps and it appears to work quickly. The other reviews identified these issues and just wanted to point out that these appear to have all been fixed. Also the response time between pressing the open button on the app and the gates actually opening is nearly instant. (I live in the county with really poo internet so this is a big deal). However the app is so dated and needs a complete overhaul from a deign perspective, also the settings aspects is so confusing, they must be an easier way to display these settings. One small note, when you open the app there is a loading screen showing the app logo, which delays the user from instantly accessing the controls for the gate, is there any way to speed this up? ### 3/5 — App design is awful and crashes *2019-07-07, version 3.5* App design is awful and crashes when answering calls ### 3/5 — Problem with using cellular data *2018-11-03, version 3.2* System is installed on home network using CAT5 direct to the modem. App is installed on IPhone X. App works great on WiFi anywhere. But the app will not utilize cellular data to connect despite having setting permission enabled. Intercom app will receive notifications but not be able to connect for video and control. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*