# WiFi X — user reviews > 15 indexed App Store user reviews of WiFi X by West Carolina Rural Telephone Cooperative, Inc., rated 4.76/5 from 240 ratings. - Source: https://appshunter.io/ios/app/wifi-x/id1541804098/reviews - App overview in markdown: https://appshunter.io/ios/app/wifi-x/id1541804098.md - Rating breakdown: 5★ 217 · 4★ 10 · 3★ 2 · 2★ 1 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t connect after app reinstall *2026-04-22, version 26.1.1* Replaced my phone and reinstalled the app. Tells me my system is already set up on another account even when I select “I am already set up. “ very frustrating ### 1/5 — Terrible *2026-01-22, version 25.4.2* If I pause internet, often times the stupid app won’t unpause internet for hours… ### 1/5 — This is terrible! *2026-01-22, version 25.4.2* This app used to work so well. Now it’s terrible. I paused the internet to a device and now can’t get the device to pull up to unpause it. Everything that I try to do keeps giving me a delayed error message. It’s so annoying. ### 1/5 — Horrible useless app *2025-11-16, version 25.3.2* This used to be ok. Now it’s horrible. When i lose wifi it still says I’m connected. Every single time i leave and come home or restart my phone it alerts me that a “new” device connected to my network only to see it’s the same phone I’ve had for years now. It also randomly alerts me that a new device connected but there’s nothing i don’t recognize in the list. Probably just my own phone again. WCTEL is pretty bad in general. But this app is garbage. ### 1/5 — Internet’s problems *2025-08-23, version 25.2.0* It’s says it’s disconnected and the internet light keeps showing red and the tv is connected so I’m confused ### 1/5 — Needs fixing *2025-01-03, version 24.4.2* This app used to be great! I could control my son’s internet time. Now it no longer works & when I try to use the app it keeps giving me an error message. Please fix what’s broken. Wrote this original review in October, now it’s January. App still isn’t working…. ### 1/5 — Needs fixing *2024-10-08* This app used to be great! I could control my son’s internet time. Now it no longer works & when I try to use the app it keeps giving me an error message. Please fix what’s broken. ### 3/5 — 4 stars until recently *2025-01-15, version 24.4.2* I said 4 stars until recently because the app was running smoothly but it wasn’t obvious to me when I first signed up for fiber optic that the app was not free and with my plan you had to have it for a year. It’s down to three stars because like I said earlier, it has been freezing up when I try to use it even after signing out and back in as well as deleting the app and downloading it again. Probably has some bugs that need to be taken care of. If I’m forced to pay for it I would prefer it to work smoothly ;) ### 4/5 — Upcountry *2025-12-22, version 25.3.2* Good app but recently keep getting delayed error. Would be great if you could delete unused devices from list ### 5/5 — Company & Internet Top Notch *2024-06-04, version 24.2.0* We are in rural area of the county and we have the best internet out there! It’s also very affordable! Thanks for the great service y’all provide to us! ## Most praised reviews (5 highest-rated) ### 5/5 — Upcountry Fiber *2024-03-02, version 24.1.0* I cannot give this service high enough ratings. This is the greatest company and service I have ever dealt with. ### 5/5 — Wi-Fi *2024-01-16, version 23.4.0* WCFiber is a great Wi-Fi service. I’m very pleased with the company. ~K. Senn ### 5/5 — Love this company *2023-10-04, version 23.3.0* This internet company is number one in my book they were very helpful and friendly and very knowledgeable and helpful when I called them to come out and install my sevicw ### 5/5 — Wifi X app *2023-07-26, version 23.2.1* Wifi x shows what my home network and how it is working. I like it. ### 5/5 — Excellent customer service ! *2022-12-04, version 22.4.1* I absolu --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-15.*