# Wigyy — user reviews > 44 indexed App Store user reviews of Wigyy by Firsple Limited, rated 4.64/5 from 3,301 ratings. - Source: https://appshunter.io/ios/app/wigyy/id6453761078/reviews - App overview in markdown: https://appshunter.io/ios/app/wigyy/id6453761078.md - Rating breakdown: 5★ 2,141 · 4★ 194 · 3★ 83 · 2★ 38 · 1★ 109 ## What do users think of Wigyy? Overall sentiment: negative **Pros** - 👍 Good quality wigs - 💕 Soft and manageable hair - 🤩 Gorgeous and elegant wigs **Cons** - 🐛 App crashes and slow to load - 🚫 Long delivery times - 🤔 Inaccurate product descriptions - 💔 Wrong products received - 🤯 Difficult return process - 💸 Overcharging and billing issues **Commonly reported bugs** - App crashing and freezing - Compatibility issues with older devices - Incorrect product shipments **Most requested features** - Ability to select custom hair colors - Improved mobile app experience - Better customer support and communication ## Newest reviews (12 of 44) ### 3/5 — Lacking *2026-04-04, version 1.7* Web site lacks user friendly features. Found it hard to find what I was looking for, ### 3/5 — Wiggy *2025-04-16, version 1.6* I’m really not able to give a fair review because I’ve only watched your video once but what I’ve seen looks good. My hair has gotten so thin and sparse that I need to do something soon. I’ve bought other wigs from other sources and none were ever satisfactory. I need to watch your videos more. ### 2/5 — Colours *2024-10-24, version 1.5* There are a couple of styles I like but there isn’t an ability to select a hair colour different from what is shown. ### 1/5 — CANCEL SUBSCRIPTION *2024-10-23, version 1.5* GOODBYE ### 2/5 — No access *2024-10-09, version 1.5* I believe I would enjoy your wigs but can’t access through my iPhone ‼️‼️‼️ ### 1/5 — Wrong, wrong, wrong *2024-08-19, version 1.5* My wig came today. I am a strawberry blonde or just blonde. This wig is way too dark for me. And the style doesn’t look anything like what I wanted. How do I return? Jeanna Dennis ### 1/5 — Return *2024-08-14, version 1.5* I’ve contacted them several times regarding a wig they sent me that looked nothing like the one I ordered. I NEVER received any response from them about how I could return the wig and get my money back. Don’t EVER use this company unless you’re looking to throw your money away. ### 1/5 — Problems with Wigs *2024-08-09, version 1.5* I’ve had an issue with the company I ordered a topper and a wig. I received the topper, but it took another almost 6 weeks to get the wig and then they completely sent me the wrong wig. It was supposed to be a blonde blonde Bob and it had gray, not flattering at all so now I’m trying to send it back and exchange it for something else. We’ll see how long that takes. ### 1/5 — Poor Product *2024-07-11, version 1.4* I ordered two wigs and am terribly disappointed in the two I received. They are not even good enough to use for Halloween. Pitiful- do not order from app - delete and move on from the thought of ordering. I feel scammed! ### 1/5 — Disappointment *2024-07-08, version 1.4* I was very unhappy with what I received. It wasn’t at all what it looked like on what you advertise. ### 1/5 — Worst buy evet *2024-06-13, version 1.4* I purchased on good faith what the company was showing in several pics and video. Received…..NOTHING LIKE ADS The synthetic fibers instantly reminded me of a dolls hair. Unnaturally shiny, cut was all wrong. no bangs and much lighter color than ordered. Paid $49 so I hot LESS than I paid for and shipped from China (which I didn’t see) Goodwill here I come! After all Halloween is 4 months away! ### 1/5 — Where are my wigs?? *2024-05-09, version 1.4* It has been more than a month and I don't have two wigs that I purchased. Denise from the Bronx. ## Most critical reviews (10 lowest-rated) ### 1/5 — Past wig order *2026-08-02, version 1.8* I ordered a wig from here and I paid for it and never received it and they never answered my emails. I turned them in but I never heard anymore. Be careful on a good deal especially if the company is based out of China. ### 1/5 — No order received *2025-10-02, version 1.6* I can’t give a 5 star review as I haven’t received my order placed a month ago. I contacted them and I get the same generic reply. A few times. Contacted again and got this reply “The one you ordered is a customized model, and the factory is rushing to produce it”. No where on the add it said customised order, it’s the same as all the other wigs(no customised order mentioned). Hope is receive my order so I can remove or write new review. ### 1/5 — App crashes a lot *2025-08-17, version 1.6* Videos are annoying in thumbnails and it’s hard to see details of wigs. App crashed 3 times in 15 min ### 1/5 — False advertising *2025-08-13, version 1.6* This company is advertising human. Hair win upon receipt is obvious least synthetic. It took me weeks to get my topper that I needed to wear this coming Saturday and it is totally synthetic.. I had it tested and it is not real. Don’t be fooled by their advertisement that the hair is real and most cases it is not ### 1/5 — Very unhappy *2025-07-13, version 1.6* I just received my wig and only had it for one week and the back turned into a rats nest. I'm so disappointed. ### 1/5 — Refund desired!! *2025-04-30, version 1.6* Bought 3 wigs that are horrible! Waiting on response to return and get refund ### 1/5 — Ordered 2 items *2025-03-21, version 1.6* Sure wish I could get them!! I guess I should have read the scam reviews before ordering!! ### 1/5 — App keeps crashing *2025-01-03, version 1.5* App Keri’s crashing & very slow to load ### 1/5 — Wigs bought on line *2024-12-20, version 1.5* Unfortunately I’m unable to give a review as I haven’t received my 2 wigs yet after a month. Money paid but not a single receipt or anything to say when my purchase will arrive. ### 1/5 — What the heck *2024-12-15, version 1.5* I bought a wig on Black Friday and still have not received it and there is no number in this app to call them and see what’s going on with my order?!?!? They had no problem taking my money but can’t ship my product to me! Frauds ## Most praised reviews (10 highest-rated) ### 5/5 — Gertrude *2026-07-28, version 1.8* Wow was amazed.. I’ll be ordering more wigs from you they are super comfortable.. Thankyou❤️ ### 5/5 — Love this hair *2026-06-19, version 1.7* I have bought several wigs from this company and love them! They are heat friendly but recommend reading and watching videos so you know how to style them ect. If it is too shiny for you then spray some dry shampoo to help with shine. ### 5/5 — Perfectas pelucas *2025-06-17, version 1.6* Excelentes ### 5/5 — So far, so BAD… *2025-05-02, version 1.6* I placed an order over 2 weeks ago for 4 wigs. and as of yet no further info about my order has been provided. My initial email was responded to quickly but further efforts to get updates as promised has been met with dead silence. I was warned… ### 5/5 — I love my Strawberry Blonde Wig! *2024-12-31, version 1.5* This wig is Amazing!! It looks so real . It takes a little while to get here but it’s definitely worth the wait!! ### 5/5 — Au Québec nôtre argent est parfois dure à gag *2024-08-06, version 1.5* Malheureusement à mon 1er achat je n’ai pas eu de rabais!!! Pire car pour un montant de 49$ Je me suis trouver à payer le double??? et avant de passer directement à la caisse, je n’ai pas eu ce gros montant là qui m’aie apparu après la transaction?? ### 5/5 — Good Quality *2024-07-16, version 1.4* Bought the pony tail and love it. Soft and manageable. Ordering the topper now. ### 5/5 — Witty wigs are gorgeous, elegant. *2024-07-07, version 1.4* Your wigs are gorgeous; I want to know if you making in black color , the shoulder length thanks ### 5/5 — Burgundy or red Hair pieces *2024-03-17, version 1.4* These hair pieces are great, but they don’t carry burgundy on the ones I would want to buy. Oh well. Ill keep looking elsewhere. ### 5/5 — The hair is great *2024-01-21, version 1.3* Feels good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*