# William Hill Vegas Casino — user reviews

> 107 indexed App Store user reviews of William Hill Vegas Casino by WHG (International) Limited, rated 4.47/5 from 19,084 ratings.

- Source: https://appshunter.io/ios/app/william-hill-vegas-casino/id1542782702/reviews
- App overview in markdown: https://appshunter.io/ios/app/william-hill-vegas-casino/id1542782702.md
- Rating breakdown: 5★ 15,026 · 4★ 1,212 · 3★ 727 · 2★ 322 · 1★ 1,554

## Newest reviews (19 of 107)

### 1/5 — No bonus

*2026-07-24, version 4.0.165*

I staked and played £10 on an eligible game for the welcome bonus when I tried to claim it I was told by the chat I’m not eligible for bonuses and it wouldn’t tell me why what a waste of time wouldn’t recommend

### 1/5 — Scam

*2026-07-21, version 4.0.165*

Don't get the free spins

### 1/5 — Poor

*2026-07-17, version 4.0.159*

Customer support is virtually non existent just bots that don’t understand a thing you say 
Promos incite you then disappear don’t bother find another site

### 2/5 — DO NOT CHANCE IT

*2026-07-14, version 4.0.159*

Apart from the good game selection I would not recommend this app at all, I have done absolutely everything they have asked me to do to receive my 200 free spins and was not allowed to get them…. I have also deposited around £100 and got no bonus on games (not that it’s guaranteed) but still would’ve expected something. I will stick to coral from now on

### 2/5 — Withdrawal

*2026-07-12, version 4.0.159*

Won’t let me withdraw my money to Same account I deposit with or let me remove a expired card

### 1/5 — Scam

*2026-07-11, version 4.0.159*

Odds of winning are very very very low compared to other sites,
AVOID

### 1/5 — Worst customer care ever

*2026-07-10, version 4.0.159*

I have had nothing but issues with this app, the chat bot is useless and does not understand none prebuilt questions, sent multiple emails to them with no response, horrendous experience

### 1/5 — Bonus drop

*2026-07-09, version 4.0.159*

My bonus drop hasn’t worked for over 2 weeks now it’s a joke says I’m not a eligible player I top up on here a lot and also love to do my bonus drop and it’s made me miss out even still now I’m debating deleting the app and downloading another slots app

### 1/5 — They will never pay out nothing no matter what u put in

*2026-07-09, version 4.0.159*

Playing this game for once and I can honestly say I’ve hardly had a single win wouldn’t recommend it to anyone nothing like the other sites at all dodgy app this

### 1/5 — Scam

*2026-07-08, version 4.0.159*

SCAM!!! Avoid this scammers, you can play 3 weeks in a row and you won’t win nothing. British casino, play a lot of money, they will pay you nothing :))). SCAM SCAM SCAM

### 1/5 — NO FREE SPINS

*2026-07-05, version 4.0.159*

put a tenner in and didn’t get 200 free spins ye cheers mate

### 1/5 — Won’t withdraw

*2026-07-03, version 4.0.159*

Won’t let me take money out. I’ve got £70 in my account and says min withdrawal £5 but still won’t let me withdraw

### 1/5 — DO NOT DO NEW CUSTOMER OFFER

*2026-06-30*

it did not work and then when i contacted them they ask me to verify documents which i did. then they emailed me and asked again even though id already sent them. there was no easy way to send these documents u have to contact them on the app talk to a bot wait for the bot to send you a form to send the documents and then the form doesnt even let you send enough files for the amount of things they ask for and if u try and tell the bot this they are too stupid to understand what your saying an absolute scam i’ve taken my complaint tot the gambling commission

### 1/5 — Games freezing when you have a win

*2026-06-27, version 4.0.159*

AI is terrible and you can not speak to a human and if you do they cut you off .

### 1/5 — Worst casino.

*2026-06-25, version 4.0.159*

This casino is the most toxic casino I’ve ever encountered. 

They limit deposits to £130 per month after you win anything good so you can’t play and win anymore. This forces a limit on play and RTP, increasing losses over time. 

They constantly try to refuse any large withdrawal and make you send them bank statements. 

I’ve gone from being £860 down to £1730 down in 5 months doing 20p spins, but I’m barely hitting a bonus after 500 spins in. 

I can go to a different casino and show you profit for the last 3 months. The data tells the truth. This casino is an absolute scam. They will do anything not to pay you if you win.

### 1/5 — Its ok but a lot of games crash/low chances of winning

*2026-06-25, version 4.0.159*

I had this app for a while, a lot of games crashes, in lifetime deposits of £147 had £107 loss, never received welcome bonus… never won anything wasted money… time… deactivated my account today for these reasons… disappointed

### 1/5 — scam

*2026-06-22, version 4.0.159*

put in code wvh200 staked £10 got no 200 free spins first time on the site terrible wont be putting no more of my money on to this app and you guys shouldn’t do it dont even know how they got a licence to launch this game ridiculous 😂

### 1/5 — False advertisement

*2026-06-16, version 4.0.159*

I recently downloaded to stake 10pounds and get the free spins but I staked 30 pounds while putting the code in while making my account and got 0 free spins

### 1/5 — William hill

*2026-06-16, version 4.0.149*

Make you jump hoops for promotion new customer offer I’m still waiting for them to confirm it’s me so I can have them and the waiting time has been an hour so far and no response to my questions in the mean time. Very off putting! After spending £10 on a game you have to do to get promo in the first place I got no clue what to think offer then I’m very unimpressed!

## Most critical reviews (10 lowest-rated)

### 1/5 — Never pays out

*2026-08-18, version 4.0.165*

I have not gotten a decent win for MONTHS. If feels like I hit a jackpot when I simply get a feature.

### 1/5 — Bonus drop

*2026-08-17, version 4.0.165*

Can’t get on it

### 1/5 — Didn’t get the promotional first time offer

*2026-08-10, version 4.0.165*

After depositing and spending over £10, I did not get the free spins, and when I tried to get assistance from the help section, the robot was absolutely 0 help. I checked the slots section of the promotion when I signed up, so I am unsure why it didn’t happen

### 1/5 — Can’t play anything

*2026-08-08, version 4.0.165*

Have contacted the company but wasn’t helpful at all

### 1/5 — Not worth time or money

*2026-08-07, version 4.0.165*

Since moving to this app there has been no payout decent enough I don’t think I’ve got past a 100 pound win since I even used this app when first started gambling I used bet365 got maybe like 6 payouts of 100+ and this app yet to do 1 with thousands spent from doing the 10/20p spins or even the bonus xtra nothing 

I’m defo moving apps again only good thing about this app is that you get free spins each day nothing else to it

### 1/5 — They will block your account

*2026-08-07, version 4.0.165*

After a huge win. Will block you

### 1/5 — V play wheel

*2026-08-05, version 4.0.165*

I have 3 spins every time for the last few weeks after spending money on slots etc I don’t even get to do the spins becuz William hill live chat people are not helpful

### 1/5 — Cant login

*2026-08-04, version 4.0.165*

Can’t login because the just won’t let

### 1/5 — didn’t get my 200 free spins

*2026-08-01, version 4.0.165*

didn’t get my free 200 spins even tho i deposited 10 pound and play 10 pound

### 1/5 — Scam

*2026-07-30, version 4.0.165*

Sign up, Opt in, Deposit 10, Spend 10, get 200 spins? Dont worry though, if you pay through apple pay they will take that offer away without telling you.

## Most praised reviews (10 highest-rated)

### 5/5 — Mr stanway

*2026-08-04, version 4.0.165*

Enjoy your game and get some coffee

### 5/5 — Best uk casino

*2026-06-05, version 4.0.149*

Played on many casinos over the years and have overall found they’re the typical bookies. 5 windows for taking 1 for giving. 
William hill is not this. Tonnes of games all fair to play. Can’t fault it.

### 5/5 — Love this app

*2026-06-02, version 4.0.149*

I especially love the free games

### 5/5 — opinion

*2026-05-10, version 4.0.149*

the payouts are fast, betting system is fair and it’s a good trusted app, gamble responsibly 👊🏻

### 5/5 — Ok

*2026-04-27, version 4.0.149*

Ok

### 5/5 — Amazing

*2026-04-15, version 4.0.149*

Great games

### 5/5 — Lee

*2026-03-27, version 4.0.143*

Brilliant app

### 5/5 — Class

*2026-03-26, version 4.0.143*

Wow

### 5/5 — Great Casino and Bookies i recommend

*2026-02-14, version 4.0.131*

Proper betting company knows how to run a bookies that’s why there so successful in this industry.

### 5/5 — Best casino app

*2026-02-07*

I’ve played a few over the years but WHV is the cleanest and easiest to navigate. Good bonus games available. My only issue is that for nearly a year the “V Play” has been added which is ok but every time I play a game the V Game notification appears at the bottom next to the vplay icon saying “Welcome to VPlay…” even though I cross it off each time and have used the feature a few times. Minor annoyance. Other than it’s a great gambling casino app I would recommend- BUT - I remind people that it is a casino. You might win or you might lose. It’s not a cash generator or a game without consequences. It’s gambling, so play responsibly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
