# Williams Piano — user reviews

> 74 indexed App Store user reviews of Williams Piano by Guitar Center, Inc., rated 1.84/5 from 73 ratings.

- Source: https://appshunter.io/ios/app/williams-piano/id1448456673/reviews
- App overview in markdown: https://appshunter.io/ios/app/williams-piano/id1448456673.md
- Rating breakdown: 5★ 8 · 4★ 5 · 3★ 3 · 2★ 8 · 1★ 40

## Newest reviews (19 of 74)

### 1/5 — Inconvenient

*2025-11-25, version 1.3.5*

Having Bluetooth problems like everyone else, yet the developers haven’t addressed a single review addressing this issue. Would appreciate assistance.

### 1/5 — Bluetooth issue

*2025-10-28, version 1.3.5*

My keyboard is connected to my phone just fine, however it says it isn’t connected in the app, and nothing I do will change that and it won’t let me access the “piano home screen” because it thinks my piano isn’t connected. This might be a personal problem but I don’t have a compatible usb cable for my keyboard to try that option and the Bluetooth isn’t working so I am very disappointed.

### 1/5 — Bluetooth Not Detected

*2025-10-28, version 1.3.5*

After upgrading the app to this version in June I have not been able to connet my Allegro III. I have stopped using this app. It's frustrating

### 1/5 — Doesn’t connect

*2025-10-20, version 1.3.5*

This app is terrible. It will show that my piano is connected on the Bluetooth screen then proceed to say “no piano connected” on the Home Screen. Have trouble-shot every single possible cause or issue to find zero resolution

### 1/5 — Disfunctional

*2025-10-06, version 1.3.5*

Ever since the recent update, I’ve been unable to connect by Allegro III to BT, which is the entire purpose for the virtual console as for the limited physical settings. I’ve had no issue for the past 3 years up until recently, and it now renders the app as useless. A few months ago OTP, I was told it would be resolved soon and that it was an internal issue, I guess not! Thanks once again guitar center.

### 1/5 — Bluetooth connection???

*2025-09-12, version 1.3.5*

I loved using this app to customize the sound of my piano. Every time I’d play the piano I’d immediately pull this app up and connect. 

For months now, the app does not recognize my piano. The same thing seems to be happening to other users. The Bluetooth connection option fails every time.. even after deleting the app and redownloading it. Very annoying. 

I LOVE it when it works, but unfortunately your app does not. Please fix this issue.

### 1/5 — Further Issues With Recent “Update”

*2025-08-28, version 1.3.5*

The last update has caused the app to not recognize that Bluetooth is connected, therefore you cannot utilize any piano specific modulations nor any other similar functions. Everything’s enabled, uninstalled/reinstalled the app, piano hard reset - it’s not user error. Please fix this ASAP.

### 1/5 — Stop making changes. App was fine

*2025-08-25, version 1.3.5*

Used to find this app extremely helpful and loved that there was a setting to make the sustain pedal work with the organ setting. After the most recent update, that option is no longer there so there's no way to get the organ setting to hold out notes. The bluetooth is also so glitchy now. Please make the app work how it used to

### 1/5 — No Bluetooth

*2025-08-15, version 1.3.5*

As many other users have stated, I cannot connect to the keyboard through the Bluetooth function, making this app pretty much useless…. PLEASE FIX!

### 1/5 — Recent update?

*2025-08-13, version 1.3.5*

This app was 5 stars for me for months and then suddenly now it pretends my piano doesn’t exist. I paid for my Allegro III partly BECAUSE the app is so user friendly, now I’ve lost some of that value. Please fix this and I’ll leave a 5 star review

### 3/5 — App not seeing piano ????

*2025-07-30, version 1.3.5*

I don’t know if there has been an update recently or what has happened, but I’ve been using this app for a year or more now without an issue. Now when I connect, it says the piano is connected, but doesn’t recognize it and in the app shows me nothing now. I can’t even control things the way I should. What is going on here?

### 1/5 — Bad

*2025-07-20, version 1.3.5*

For some odd reason no matter what you do even with it saying connected, it will say no connection on the main screen so i deleted the app

### 3/5 — Bluetooth connection?

*2025-07-07*

As long as I’ve had this app I’ve never had any issues… until recently. When I try to connect my Williams piano to the app.. initially it does.. but once it’s connected, it doesn’t bring me to the sound page where I can adjust sounds.. please fix this

### 1/5 — Terrible

*2025-07-03, version 1.3.5*

Super expensive piano and the app does not work and I’ve tried on multiple devices. It’s useless, if I could give 0 stars I would.

### 1/5 — Change It Back!!

*2025-07-03, version 1.3.5*

The app was fine before the update! Now, I can’t even connect! It’s useless!

### 1/5 — The App

*2025-07-01, version 1.3.5*

The app isn’t connecting anymore once it’s connected the functionality is off. I stopped playing my piano 2 months ago because of this and it’s still not working. YOU CANNOT CONNECT YO THE PIANO ANYMORE! Fix this issue please!!!!

### 2/5 — Update Bluetooth issues

*2025-06-29, version 1.3.5*

I’ve never had any problem out of this app. Apparently there was an update done not too long ago, but I’m no longer able to get into the Pianno customization screen. It states that the Pianno is connected but won’t allow access to get into all the features. Prior to the update I never had any issues. Please help!

### 1/5 — It used to work

*2025-06-18, version 1.3.5*

Bluetooth connection is broken. It says it’s connected on one screen and under the bluetooth icon but it isn’t opening the settings in the app. Also the UI looks less pleasant than it used to.

### 1/5 — Horrible Update

*2025-06-17, version 1.3.5*

I can no longer connect my piano to the app. Cannot transpose or anything. Worst update ever

## Most critical reviews (10 lowest-rated)

### 1/5 — Newer version won’t download.

*2026-04-14, version 1.4.3*

I have downloaded this app on several of my iPhones and iPads and always I get version 1.4.0 
I do not know how to get this version or if it actually exists.

### 1/5 — Terrible

*2026-04-12, version 1.4.3*

Does not work in the way any reasonable person would expect. Why call it bluetooth compatible if no sound comes throught the piano??

### 1/5 — bluetooth connected, app does not work

*2026-04-11, version 1.4.3*

It is really disappointing that the app does not work. According to other reviews, it is seems it is due to a recent update, please fix it!

### 1/5 — App doesn’t work

*2026-04-08, version 1.4.3*

Just got my keyboard from the closet for the first time in about a year and all of the sudden the app no longer works at all. Please fix this issue

### 1/5 — Won't connect

*2026-03-22, version 1.4.3*

Just got the app and piano won't connect please fix this. I'm very mad

### 1/5 — Piano not connecting

*2026-01-09, version 1.4.3*

I have a allegro 3 and it’s suddenly not connecting for the last 2 months and I’ve tried millions of times and it won’t work please fix this mistake

### 1/5 — Bluetooth is messy

*2026-01-03, version 1.4.3*

Whenever I try to connect my piano to the app it always says that it's connected but when I get out of the pairing screen it refuses to say that my piano is connected when it clearly is. Fix this, please!

### 1/5 — App is broken. Can’t connect via Bluetooth

*2025-12-29, version 1.4.2*

App can’t connect to my piano via Bluetooth. If says it’s “connected” but then nothing happens. 
Tried on both mine and my wife’s phones with the same result.

### 1/5 — Doesn’t Work

*2025-12-14, version 1.3.5*

Piano will not connect to the app. I’ve tried everything I can. Hard reset multiple devices including the piano. It will connect via Bluetooth but does not show up in the app.

### 1/5 — Piano won’t connect

*2025-12-06, version 1.3.5*

Ever since the new update I can’t connect 🙄

## Most praised reviews (10 highest-rated)

### 5/5 — Piano

*2025-05-28, version 1.3.5*

Permite al piano pianear

### 5/5 — 1.3.5 UI Looks terrible, on iOS

*2025-05-25, version 1.3.5*

The app before this update was perfect. Now, the new look is abysmal, low quality, and there are misspelled words in there, sprinkled around the app. The promotional images on this page looked promising, but when I went to check it, it looked like the Samsung/Android version. The app cover also looks poorly drawn.

### 5/5 — Really great app!

*2025-01-21, version 1.3.4*

I'm not sure why there are so many terrible reviews about this app. It's a great app overall! Some people may be confused on certain things like how to pair bluetooth to your piano. The solution to that is making sure you have bluetooth on, and then go to the app and select your keyboard to pair it to bluetooth, but make sure your keyboard is powered on first. I like the fact that the app let's you tune your piano and it also has different beats you can play. I think this app is very underrated and deserves more better star ratings.

### 5/5 — Great app!

*2022-05-25, version 1.3.2*

Wow, has this app ever improved since I first got my Legato III in 2020. Thanks, Williams!
It’s well designed to be easy to use as well as very feature and function rich. The app developers deserve some KUDOS for a job well done.

### 5/5 — Hooray!

*2022-04-12, version 1.3.2*

I needed it for Bluetooth and it works! Hooray to Williams!

### 5/5 — Use it

*2021-10-13, version 1.2.1*

Awesome app
It’s pretty easy to use and instantly connects to Bluetooth, it’s super convenient

### 5/5 — Awesome app!!!

*2021-09-09, version 1.2.1*

My name is Andrew Tompkins. I am a completely blind musician, and this is the first accessible music app I have ever run across! Very very well done Williams! I use the talking voiceover program for iOS, and it works beautifully! Come on you guys, why all the bad ratings? If I can use it, everybody else can. I love the fact that you can adjust the tremolo speed on the electric pianos, as well as the depth/intensity of each of the parameters. Again, well done Williams. You can Count on me to be a loyal customer and product buyer forever. Every other keyboard that I have worked with, has some sort of an accessibility feature for the visually impaired. Every single aspect of the Williams piano line is fantastic. I can feel the buttons, they’re very secure and asshuring, and there’s no wiggling or clumsiness to the buttons or keys. Seriously you guys, for the price you get for it, it’s phenomenal!

### 5/5 — Love the App

*2019-02-10, version 1.0.1*

Thanks Williams this app is amazing Love it I find it really cool to control your piano off your phone 😁 just one thing I want on the app that you can see the chords your hitting while your play that would be really cool but thank you 👍

### 4/5 — Over all good, few issues

*2025-06-29, version 1.3.5*

I typically really enjoy using this app, but there have been recurring issues. Primarily my piano will connect but the app won’t recognize that it is connected and allow me to do anything with it. It just behaves as if it’s waiting to connect when it’s definitely connected. IF I am able to get it to function I love it! Only reason I haven’t deleted it yet. It would be nice if I could have access to it consistently tho

### 4/5 — Problem with FX needs to be fixed

*2025-03-14, version 1.3.4*

Hello good people of Williams, I seem to have an issue regarding the “Mod FX” of the instruments. For example if I start with one instrument, “instrument A” for example and set the Depth and/or Speed to a high level in Mod FX, then change the instrument to “instrument B”, when I come back to “Instrument A” the Mod FX have strangely been reset to low depth and low speed. Can this be fixed? It is my only problem with this app, as otherwise it is good.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*
