# Willow - Watch Live Cricket — user reviews

> 943 indexed App Store user reviews of Willow by Cricket Acquisition Corporation, rated 3.40/5 from 12,062 ratings.

- Source: https://appshunter.io/ios/app/willow-watch-live-cricket/id370916083/reviews
- App overview in markdown: https://appshunter.io/ios/app/willow-watch-live-cricket/id370916083.md
- Rating breakdown: 5★ 6,369 · 4★ 718 · 3★ 331 · 2★ 483 · 1★ 4,161

## What do users think of Willow?

Overall sentiment: negative

**Pros**

- 🚀 Smooth streaming
- 👍 Great app for watching cricket
- ⭐ Works great on Apple TV

**Cons**

- 🐛 Frequent crashes and buffering issues
- 💸 Too many ads even for paid subscribers
- 🤯 Difficult to cancel subscription
- 🤔 Inconsistent content availability
- 🤖 Poor customer support

**Commonly reported bugs**

- App freezes or stops working during live matches
- Streaming issues when switching between matches
- Login problems and inability to access account

**Most requested features**

- Add pause/rewind/fast-forward controls
- Improve video quality options
- Provide notifications for live matches
- Integrate with more TV platforms

## Newest reviews (18 of 943)

### 2/5 — worst update

*2026-08-26, version 26.8*

The app was functioning perfectly fine before the update. However, every time I attempt to use it, I’m forced to log in again, which is both inconvenient and annoying.

### 2/5 — The UI is difficult to navigate on iPad

*2026-08-19, version 26.8*

Not sure why simple operations are so difficult. I have to close the app to make any changes.

### 2/5 — Customer support.

*2026-08-17, version 26.8*

I have been with willow for long enough and never had any big issues but lately I have been experiencing issues with casting to tv with chromecast. I have sent emails to support with screenshots but all in vain. Only thing I heard was “working on it”. I even renewed the annual subscription and today I had to give 2 stars after trying again and again.

### 4/5 — Cricket News

*2026-08-07, version 26.6*

Why Cricbuss News remove from the app ?

### 1/5 — This app os NOT for the great INDIAN viewers, (available only India in UK)

*2026-07-27, version 26.6*

The app does not have full schedule of the great INDIAN matches which itself is a drawback on how the whole ICC cricket is dependent on.
If the owners doesn’t think its necessary to include every series of the  great INDIA, then why should we even think about it? Just dump.
It has Harsha Bhogle as promoter but big 
<<<TIME WASTE>>>>

### 1/5 — No India Zimbabwe matches

*2026-07-25, version 26.6*

Why

### 1/5 — Unbelievably Bad

*2026-07-23, version 26.6*

Can I rate -10?  You are supposed to be broadcasting the GSL. But you aren’t. You suck!!!  How are you in business?  Again nothing but toyota tundra ads. I plan to contact Toyota to tell them I hate their brand because of the frequency on the ads on willow.  So many negative reviews and you do nothing. For the Eng v NZ test I watched the Toyata Tundra ad every 4-6 minutes for 6 hours!!!! So many issues. Willow should not be charging for this app. Willow has a monopoly in Canada so there are no options. I would like to list the issues but there are so many.

### 1/5 — They still don’t get it

*2026-07-23, version 26.6*

Seriously…they didn’t have have the toggle, then they had it, now they don’t seem to have it again……not all games can be watched live. Why do they insist on making it so I don’t want to watch replays by but the results of the games everywhere?

### 1/5 — Home Screen covered

*2026-07-23, version 26.6*

Why are there ads over Home Screen

### 1/5 — Review

*2026-07-19, version 26.6*

I pay for this app and it doesn’t work when i want to watch a match

### 1/5 — App Store restore purchase not working

*2026-07-18, version 26.6*

I am a Willow subscriber since their beginning in US. After the Cricinfo acquisition, the willow app on Apple TV and on iPhone is unusable. I have a subscription from App Store, there is no restore subscription capability on the App on Apple TV. It shows a QR code that goes to Cricinfo app that is not supported in US. The workaround was to login to Willow TV app on iPhone with the userid, restore the App Store purchase there - and then go to willow tv app on Apple TV to login with the same userid. Now the restore purchase on iPhone also stopped working. Complete ripoff with no customer service - confusing to down-write scammy UI - and no care for customers. I wish Apple App Store reviews the app for compliance and ensures they do it right by their customer.

### 1/5 — Stealing your money

*2026-07-16, version 26.6*

Ads ads adsss.

### 1/5 — So much potential but lacks common sense

*2026-07-15, version 26.6*

The Willow app offers plenty of cricket content, which is its biggest strength. Unfortunately, the user experience leaves a lot to be desired.

The interface feels unorganized, and finding matches by league or tournament is much harder than it should be. My biggest frustration is that the app constantly displays the final scores everywhere. If I’m trying to watch a replay of a match, the result is spoiled before I even get to press play. That completely defeats the purpose of offering replays.

The app has a solid content library, but it desperately needs a major user interface overhaul. Better organization, improved navigation, and an option to hide scores for replay viewers would make a huge difference. These issues have existed for a long time, and it feels like user feedback hasn’t been acted upon.

### 1/5 — Broken app

*2026-07-11, version 26.6*

Save your money and buy a different app. Once you pay your subscription. It wouldn’t show on the TV and will say it’s not available in your region while I still living in Canada. What a scammed app.

### 1/5 — One star is also very high rating

*2026-07-11, version 26.6*

Very bad experience, airplay does not work properly. App on TV does not work either. Waste of money

### 1/5 — Shocking

*2026-07-11, version 26.6*

Terrible app. Keeps forgetting my subscription. Takes money then wont let you access it. Just a flaky app. Total monopoly on cricket in US so don’t have to be any good or care. So many, many, many ads for a paid sub. Shameful.

### 1/5 — TVe doesn’t work

*2026-07-10, version 26.6*

TVe suddenly stopped working. No follow up support from Willow. Very disappointed with the poor customer support.

### 1/5 — Can’t hide scores

*2026-07-09, version 26.6*

Useless, ruins every match by showing the scores - and no way I can find to hide them in the iPhone app. Fix it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app for Cricket live streaming

*2026-08-26, version 26.8*

A school kid can develop a better app, funny part is I have taken subscription from Apple and finally logged into App after going through hell of login issues but it still says take subscription! I reported the issue to support and they came back with some copy paste instructions after a week! Aug 2026, still they haven’t addressed the subscription issue through Apple App Store, I have reported fraud on Apple Store!

### 1/5 — Ridiculous Ads

*2026-08-21, version 26.8*

Why so many Ads which are for 2 mins? We are already paying for the service. Offer an ad free option.

### 1/5 — Super basic paying only because no other options

*2026-08-15, version 26.8*

The app is very basic, especially the TV version. You can’t even watch old matches, particularly women’s cricket, which is the main reason I’m paying for the subscription. They have an archive of men’s matches but barely anything for women’s cricket. You also can’t Chromecast, and while you can rewind/go back on the mobile app, you can’t do the same on the TV app. On top of that, there are no full-match replays, only highlights which you can watch on YouTube for free anyway. Overall, it’s really disappointing for a paid service.

### 1/5 — FRAUSTRATION

*2026-08-14, version 26.7*

Why does one have to sign in EVERY SINGLE TIME they want to use the app. Fix your stuff.

### 1/5 — don’t buy you will regret

*2026-08-13, version 26.7*

Worst app ever

### 1/5 — Shows match results

*2026-08-13, version 26.7*

Why does the mobile app reveal the match scores? So ridiculous! Please hide the match results.

### 1/5 — Logged out every day

*2026-08-08, version 26.6*

Why is the app requiring you to login every time I try to watch the games.

### 1/5 — Subscribed twice and cannot watch

*2026-08-08, version 26.6*

On 3 February 2026 I received an email telling me that my subscription to Willow had expired. I immediately sent a response saying authorizing a payment for 1 month from my Cash Card account. I later found out that this payment payment had gone to Roku and not to Willow, who had made a charge to my credit card for the price of an annual subscription.
It was some months before I realized that Roku had been charging me monthly. When I asked for a refund I was told they could only refund one month subscription and I had lost the other 4 months.
On the third of this month (August) my Willow channel was switched off by Roku for nonpayment.
I have tried to log on through Willow but they are denying me access despite having made an annual subscription.
I remain cricketless

### 1/5 — AppleTV Playback Issues

*2026-08-07, version 26.6*

I’ve had continuous playback problems and errors on AppleTV. I would cancel my subscription if I had any other option to watch cricket in the US.

### 1/5 — Allow scores to be turned off.

*2026-08-02, version 26.6*

Many people watch these matches archived. In years past, users had the option to turn the scores off so you could watch a match without knowing the result. This is no longer the case. I have no interest in watching a match knowing what the result is. Fix this, and I’ll subscribe again.

## Most praised reviews (10 highest-rated)

### 5/5 — Very good

*2026-08-22, version 26.8*

Keep up the good work

### 5/5 — Latest version 3.1 crashes

*2026-07-13, version 26.6*

For many games it works awesome but sometimes it buffers a lot. Also they have introduced Ads which causes us to is few moments of the games which is not supposed to be

### 5/5 — No App for Samsung Tizen Os Tv

*2026-06-12, version 26.5*

Please provide updates app for Samsung Tizen Os TVs

### 5/5 — Cricket

*2026-06-08, version 26.5*

Keep up the good work and continue broadcasting great content.

### 5/5 — Jayashree.

*2026-06-01, version 26.5*

Like it very very much.

### 5/5 — Fantastic !!

*2026-05-24, version 26.4*

I have been with Willow now for at least 15 years or more. They really try and bring all the World cricket to the USA !! Without Willow , will be lost as cricket is a fantastic sport !! Thank you Willow for all you do !!!

### 5/5 — D k

*2026-05-21, version 26.4*

Love it

### 5/5 — Ajay

*2026-05-06, version 26.3*

Great

### 5/5 — Excellent

*2026-04-30, version 26.3*

Excellent

### 5/5 — Could not play on tv

*2026-04-08, version 26.3*

Stuck on preference page . Cancelled it before even could use .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*