# Winbank Mobile

> Mobile banking app for Piraeus Bank customers for transactions, financial planning, and account management. (iPhone/iPad app by Piraeus Bank S.A..)

- Source: https://appshunter.io/ios/app/winbank-mobile/id1156772555 (this page in markdown: same URL + `.md`)
- Developer: [Piraeus Bank S.A.](https://appshunter.io/developer/436776671)
- Category: Finance
- Price: Free
- Rating: 4.76/5 from 1,336 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 11.0 · 236 MB
- Languages: English, Greek
- Released: 2017-03-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/winbank-mobile/id1156772555/reviews.md

## What is Winbank Mobile?

Using the winbank mobile app of Piraeus Bank, you can perform your daily transactions, such as: 

- View your account balances
- Money transfers between your accounts
- Third party money transfers within Piraeus Bank
- Remittances
- Bill & card payments (barcode scanning available)
- Top-up of prepaid card
- e-Administrative fee issuing and payment
- e-Pass Attiki Odos
- Instant cash order

Also, winbank mobile app integrates financial planning tools, such as:

- View of all products in categories
- Monitor your monthly expenses compared with the budgeted spending goals
- Monitor your progress on your saving goals

Through winbank mobile app you can acquire new products following simple steps, such as:

- View of the aggregated products held on other banks
- Update personal data by linking to the public administration's single digital portal gov.gr.
- Open a deposit account
- Issue/reissue winbank WEBUY prepaid card
- Issue/reissue debit card

Through winbank mobile app you can also:

- View of the aggregated products held on other banks
- Update personal data by linking to the public administration's single digital portal gov.gr.
- "Pay & Save" savings service
- Block-unblock your cards
- Reissue winbank password
- Change PIN of your cards
- Debit card activation

Security management

- Allowing the winbank mobile app’s notifications, the extraPIN code is automatically received and submitted by your device when needed for your transactions. You just confirm the transaction using your quick login, saving time while increasing security.
- You can use the mobile app to approve winbank web banking transactions, also with the ability to set a Trusted Beneficiary.
- Setup additionally security features for quick login (4-digit PIN), fingerprint authentication, or facial authentication (for compatible devices).
- Change password.

The new winbank mobile application is currently available for all Piraeus Bank individual customers.

In case you do not have winbank credentials yet, please register online*, easily and for free, via web or via the new winbank mobile app.

For any information, or assistance in your banking experience, you can contact us through:
- e-mail: support@winbank.gr
- Phone: +3021088000
The service is provided under the current restrictions on capital transfers.

* Requires an active debit card (and its PIN) and your mobile phone number that you have registered at Piraeus Bank.

## Key features

- Account balance viewing
- Money transfers
- Bill and card payments
- Financial planning tools
- New product acquisition
- Card management
- Enhanced security features

## What do users think of Winbank Mobile?

Overall sentiment: negative

**Pros**

- 👍 Great app
- 👍 Easy to navigate
- 👍 Excellent experience

**Cons**

- 🐛 Crashes frequently
- 🐛 Unavailable mobile service
- 🐛 Inconsistent between app and phone banking
- 🐛 Difficult to use
- 🐛 Problems with ExtraPIN
- 🐛 Crashes on jailbroken devices
- 🐛 Doesn't work well

**Commonly reported bugs**

- Login issues
- FaceID and notifications not working
- Frequent logout issues

**Most requested features**

- Provide English language support
- Improve user experience design
- Add more account and transaction details

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/winbank-mobile/id1156772555/reviews.md

### 1/5 — Mobile service unavailable

*2023-05-09*

For  the last 3 weeks I can not access my account on mobile application and the PC computer,
 I have send many emails without any answer except 1 telling me to call Piraeus Winbank,
 I do not read or speak Greek, I always get send on HOLD, 
I have WhatsApp, Viber, Telegram, etc, I also tried the assistant online this AI only respond in Greek,
 I need to have a conversation with an English speaking human, please help, my number XXXXXXXXXXXXXXXX,
I called many times you number, got an English speaking AI female, that send me on hold each time for 15 to 20 minutes.
This is the worst system I heave encountered in my life dealing witth your bank.
 I no longer can deal with this matter, HELP,Call me, Thank you

Now 3 weeks with your PC and mobile application being temporary unavailable to sign in even I did the today update? What type of bank services do you provide? Not even an answer to my emails? Send many emails, no answers, contacted Assistant, no English language. Send messages no delivery of them Did the bank go bankrupt? Sad story with this. bank services Wake up and fix it please

### 1/5 — Terrible process to extrapin. Utter inconsistency between winbank and phone banking

*2022-12-10, version 4.8.8*

Really terrible process. Unbelievable bot like approach.

### 5/5 — Great app!!

*2022-10-23, version 4.8.3*

Super easy to navigate. Great experience.

### 2/5 — Δύσχρηστη εφαρμογή

*2022-10-11, version 4.8.2*

Δύσχρηστη

### 5/5 — Best bank app

*2022-10-01, version 4.8.2*

Very easy to use. Great options.

### 5/5 — VF

*2022-09-06, version 4.7.3*

East to navigate on first try—self explanatory. English version easily understood. Did not have to do anything twice!!

### 2/5 — Πρόβλημα με FaceID και ειδοποιήσεις

*2022-02-04, version 4.4.0*

Login με FaceID και ειδοποιήσεις σταμάτησαν να λειτουργούν σε iOS 15.3

### 5/5 — Money transfer

*2022-01-20, version 4.3.2*

Amazing application very easy to use

### 1/5 — Η χειρότερη εφαρμογή

*2022-01-04, version 4.3.2*

Μιλάμε για την απόλυτη ξεφτίλα για εφαρμογή. 
Σε πετάει έξω κάθε 2 μήνες χωρίς να μπορείς να κανείς login και πρέπει να κανείς ανάκτηση λογαριασμού. 
Η debit card είναι η αποθέωση της βλακείας. Άσπρα  νούμερα σε κίτρινο φόντο. Δεν ξεχωρίζει τίποτα!

### 1/5 — Κωδικούς και επιβεβαιοσης κ.λ.π

*2021-10-28, version 4.1.1*

Μας έχετε κουραση μας έχετε μπερδέψει μας έχετε κάνει την ζωή δησκολη .ξωδεψτε κάτι € σε συστήματά που εχουνε οι σοβαρές τράπεζες για ελενχω σηναλαγων .Δωστεμας κάρτες που δεν είναι μιας χρήσης και είναι και δισαναγνωστες

## Frequently asked questions about Winbank Mobile

### What can I do with the Winbank Mobile app?

The Winbank Mobile app allows you to perform daily banking transactions such as viewing account balances, making money transfers, paying bills and cards, topping up prepaid cards, and ordering cash instantly. It also offers financial planning tools to monitor expenses and savings goals, and enables you to acquire new products like deposit accounts or prepaid cards.

### How does the app enhance security?

The app offers enhanced security features including automatic extraPIN code reception for transactions, quick login options (4-digit PIN, fingerprint, or facial authentication), and the ability to approve web banking transactions. You can also set up Trusted Beneficiaries and manage card security by blocking/unblocking them or changing PINs.

### Is the Winbank Mobile app free to use?

Yes, the Winbank Mobile app is provided for free to all Piraeus Bank individual customers. If you do not have winbank credentials, you can register online easily and for free via the web or the mobile app itself.

### What are the requirements to use the Winbank Mobile app?

To use the Winbank Mobile app, you need to be an individual customer of Piraeus Bank. If you are a new user, you will need an active debit card (and its PIN) and your registered mobile phone number at Piraeus Bank to register online.

### Can I manage accounts from other banks through this app?

Yes, the app allows you to view aggregated products held on other banks. This feature helps you get a consolidated view of your financial holdings across different institutions.

## Version history (last 5 releases)

### 4.11.2 — 2023-07-12

• Termination of “Virtual assistant”, available only at the new winbank app
• Modification of AVIN payment according to RI18 regulation

### 4.11.1 — 2023-06-28

-Termination of Digital Onboarding (Become a customer), available only at the new winbank app
-Termination of winbank online registration, available only at the new winbank app

### 4.11.0 — 2023-06-15

Modifications on “Green Fund(Induction fee for Unauthorized Buildings)” payment according to RI38 regulation

### 4.10.0 — 2023-05-18

• Simplification of “self-service” services:

   - reissue Password
   - winbank online registration

• Bug fixes

### 4.9.9 — 2023-05-12

• Simplification of “self-service” services:

   - reissue Password
   - winbank online registration

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## More apps by Piraeus Bank S.A.

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All apps by Piraeus Bank S.A.: https://appshunter.io/developer/436776671

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*