# Windsor Store — user reviews > 48 indexed App Store user reviews of Windsor Store by Windsor Fashions, LLC, rated 4.90/5 from 3,277 ratings. - Source: https://appshunter.io/ios/app/windsor-store/id6514323796/reviews - App overview in markdown: https://appshunter.io/ios/app/windsor-store/id6514323796.md - Rating breakdown: 5★ 3,059 · 4★ 120 · 3★ 43 · 2★ 8 · 1★ 47 ## What do users think of Windsor Store? Overall sentiment: positive **Pros** - 👍 Elegant and reasonably priced - 👍 Great fashion for mature women - 👍 Excited about purchases - 👍 Nice fashions - 👍 Convenient app experience - 👍 Sleek and easy to use app - 👍 Helpful wishlist feature **Cons** - 👎 Misleading discount claims - 👎 Poor quality materials - 🐛 Delivery issues and missing orders - 👎 Rude and discriminatory staff **Commonly reported bugs** - Discount codes not working as advertised - App login screen freezes **Most requested features** - Sturdy zippers for dresses - More 50/50 cotton polyester dresses ## Newest reviews (10 of 48) ### 3/5 — Glitch and lag *2026-05-26* The lag is unreal. How am I supposed to shop new arrivals when I wait 10 minutes and 2 items load… Try to scroll and you are going to have a glitchy app ### 3/5 — Frustrating *2026-04-22* The app is so complicated and glitchy its annoying. I just want to make a return but the app won’t even let me view my orders as it says I have none when that’s false. I tried signing out and signing back in and resetting my password to sign back in, but now it also won’t let me successfully reset my password. I also emailed them about my order a few days ago and they haven’t responded. And the dress I ordered wasn’t the greatest quality. ### 2/5 — Can search cloths by location *2026-02-25, version 9* If it’s possible to only search for cloths at a given store I haven’t figured out how to do it. You have to individually check on each item. ### 3/5 — love the shop but the app desperately needs work *2025-04-24, version 6* i do seriously love the store & the brand. clothes are so cute & they have an outfit for anything. but this app really needs tweaking. i can never browse, & if i do i can only get maybe a few scrolls down before i get an error code. i understand developing takes lots of time, but please at least drop a bug fix or something. ### 3/5 — App needs work *2025-03-21* Store is wonderful, love the products but the app glitches every time I try to shop, kicks me out and I have to start all over. Please fix the bugs! ### 5/5 — Very impressed *2024-12-29, version 5.2* I absolutely love this store! Everything is so elegant and reasonably priced. Even love it more having an app!! ### 5/5 — Windsor *2024-12-27, version 5* Love Windsor and all the beautiful fashion especially for a older more mature woman! ### 5/5 — Falso descuento *2024-11-26, version 4.2* Por ser la primera compra en la app darían un porcentaje de descuento adicional , pero no es así ! 👎🏻 ### 5/5 — Excited!!!!!’ *2024-11-20, version 4* I am happy with my purchase. The clothes are great. Love them !!!!!! ### 4/5 — Nice fashions! I hope dresses come with a sturdy zipper!! *2024-11-01, version 3.5* Nice fashions. Please have more 50/50 cotton polyester dresses available in the future. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable app *2026-05-31, version 11.2* The app will not allow me to sign in, citing my password is incorrect. When I go to the windsor site it logs me in instantly. Also, the app is super glitchy and freezes a lot. This is strictly a review for the app, I still enjoy the site and store. ### 1/5 — Fix your app *2026-05-23* I never write reviews but I just updated the app and it’s worse than ever (didn’t think it was possible). Now I can’t even filter my searches. Your homepage states over 500 dresses on sale….and I’m not even able to filter by size??? I shop this brand all the time and preferably online because your stores never carry nearly as much product. Now I don’t even want to bother because of how difficult it is to find anything on your site. Fix your app or you’re losing a customer and potentially many, many more. ### 1/5 — Terrible app *2026-05-07* This app is very glitchy and slow. I bought the same dress 2x on the span of a week and it keeps going out of stock AFTER i have purchased. It gives you false hope on actuality purchasing your item and gives you more pressure on buying what you need. ### 1/5 — App is super glitchy *2026-03-28* Whenever I save something to a list, the app lowers its brightness a lot. I can scroll about 20 listings before it freezes completely. I really wanted to buy a dress from here but it’s unusable from freezing, crashing, and the weird brightness issue. ### 1/5 — Terrible app and customer service *2024-12-13, version 4.2* If you want to speak to a person about an issue? Forget it. They are too lazy and too cheap to care. Expect to speak to a robot or a person who ACTs like a robot by copying and pasting and who lacks communication skills, interpersonal skills, and basic compassion. I usual like the dresses and quality the customer service is literally piss poor. ### 1/5 — HORRIBLE QUALITY *2024-11-22, version 4* Hate how the material is polyester and it’s 100% … we’re paying for chemicals for 100% PLASTIC AND TRASH COMBINED so MICROPLASTICS CAN GO INTO OUR PORES ? the designs are beautiful but please improve clothes fabric.. ### 1/5 — Don’t Bother *2024-10-26* This app is such a scam . Especially with USPS claiming to have delivered your order & indeed has not been received . lookout for those computers typing fake reviews don’t fall for their scam . Wasted $100 on nothing . ### 1/5 — App is cool… staff is horrible *2024-10-25, version 3.5* Issue: staff members are racist and discriminating towards customers. Location: Windsor at valley fair San Jose Personnel: two women staff who were the only ones on site Date/time: 10/24/2024 around 6:30-7:15 The staff at Windsor at Valley Fair was super rude and kept giving us an attitude when we asked about the discount. When my boyfriend first approached them to ask about discounts they said there aren’t any discounts. And my boyfriend told me that why are they talking so meanly and unfriendly. Later when I approached. They sounded as if they don’t want to give me a discount. They gave me different responses to the discounts that are available at the moment and kept rolling eyes and talking like those mean bullies. If it weren’t for those cute dresses I need to buy urgently I would have just walked away right when they gave me that attitude. Here is exactly what happened. After trying on a few dresses, I decided to get two beautiful dresses and was ready to check out. The staff saw me but didn’t approach me until after 5 minutes of doing something else. When a person finally came to the desk, I asked the first person if there are any discounts available at the moment. She said she wasn’t sure. And then I saw and pointed to the sign that says download the app to get 10% off. She then said yea then download the app and I should find the 10% coupon on the app. I downloaded the app and clicked on the offers section and it said that there’s a 15% off online only code. I showed it to her and then she said I need to make the purchase today and then it should show up on my account next time. But on the sign it says there will be 10% right when I download the app so I pointed that out to her and she just says it usually takes a few days for the coupon to get to my account. And we thought that was weird because on the sign it said that I’ll get the coupon right when it’s downloaded. It was disappointing to have to talk to a salesperson who clearly doesn’t understand the store’s current discount deals and cannot explain things well. Someone was in line behind me and I didn’t want to hold the line for too long while trying to figure out the discount code for this purchase. So I stepped to the side to let the people behind me go. The two staff gave me an eye and shoved my dresses to the side and proceeded to check out with the people in line. The first staff went away even when I’m there after checking out all other people which took about 7 minutes. I spent 10 minutes trying to figure out the code And then came the second staff. This second staff never talked nicely and respectfully. I told her that I downloaded the app and the 10% is not showing up. she then SAID there aren’t any 10% code in the app itself. I just need to show them that the app was downloaded onto my phone!!!!!! The first staff never told me about this and it did not look or sound like the first staff was aware of this at all wasting 20 minutes of my life. I can’t believe how salesperson at the register is not understanding how the discount works and never approached me by telling me there is a discount until I saw the tiny little sign on the side of the register. Okay so the second girl scanned the dresses and told me that she will put in the discount. Then I asked about the sign that says 15% when I’m joined as Windsor VIP. She said that “that’s for new members” and that’s it. But I was so confused and I said “well I am a new member right because I just downloaded”. She kept saying “only new members get the 15% discount and you already have the app downloaded” BUT I LITERALLY JUST DOWNLOADED IT INFRONT THE BOTH OF YOU. She kept saying that I will get it if I am a new member but I AM A NEW MEMBER. After 5 minutes of repeating herself as if I’m dumb and is not understanding what she said. She finally clarified that I will get the coupons through my email because they don’t apply the discount from the register. I was so frustrated I really wanted to say well why didnt you just tell me that 5 minutes ago. Since the 10% discount was applied by them customers will automatically think that the 15% would also be applied at the register. It took the both of them 25 minutes to explain the discounts CLEARLY to me. When the second staff kept repeating how it was for new members over and over. Whenever I say “I’m confused because I’m a new member.” She would not clarify herself but instead kept on saying this slower and slower as if I don’t understand English. We both feel attacked and discriminated against because they see that we are Chinese. They put on a completely different face and attitude when providing service to other customers in the store and the at the moment we were the only Chinese in there. We felt that we were treated differently and discriminately by your Windsor Staff. The dresses are cute and affordable. The staff….horrible and malicious. I hope to hear from you in regards of the issue. I trust that there are generous people at Windsor who would understand how we feel as customers when these unwanted and traumatizing experiences occur unexpectedly. ### 2/5 — Get app *2026-06-20, version 11.4* Online it said to get the app, if I got the app, I would get 15% off. I did not give me 15% off for getting the app. ### 2/5 — Please fix your app *2026-03-17* I’m not the type to leave reviews but this is crazy. Every time I try to look at the prom dresses—it go glitches and takes me back to the same seven dresses—that mind you, some are not even prom dresses. What is that about? I’ve refreshed each time and it still does the same thing and this is my second day trying. ## Most praised reviews (10 highest-rated) ### 5/5 — Clothing *2026-09-03* The best store ever, you can find anything u need here, great quality & it is worth the price ### 5/5 — Very User Friendly *2026-08-19, version 12* Cute Outfits ### 5/5 — Windsor *2026-08-06, version 11.7* I loveeeeee💜 ### 5/5 — Beautiful dresses *2026-08-04, version 11.7* Perfect fit and beautiful dresses. Absolutely love their style. ### 5/5 — Windsor’ styles *2026-07-26, version 11.6* I love the material and prices of many styles. Specially the sales/ clearance items. ### 5/5 — Me encanta esta marca de ropa *2026-07-02, version 11.4* Súper recomendable ### 5/5 — Love this store !!! *2026-07-01* Favorite place of all time to get dresses for going out! Usually have to size up one more than my usual size, but I have no problem doing that :) ### 5/5 — 💜 *2026-06-30, version 11.4* Me encanta salí stilo ### 5/5 — Theeee Best!! *2026-06-30, version 11.4* Always Always Have the Best Finds for the Best Prices !!!! ### 5/5 — Siempre ando a la moda con Windsor🥰 *2026-06-19, version 11.4* 👌🏼🫶🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*