# Wine.com — user reviews

> 136 indexed App Store user reviews of Wine.com by Wine.com, Inc., rated 4.80/5 from 83,467 ratings.

- Source: https://appshunter.io/ios/app/winecom/id1196073924/reviews
- App overview in markdown: https://appshunter.io/ios/app/winecom/id1196073924.md
- Rating breakdown: 5★ 73,746 · 4★ 7,600 · 3★ 1,243 · 2★ 321 · 1★ 557

## What do users think of Wine.com?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient app
- 👍 Great wine selection and prices
- 💡 Helpful filters and sorting options
- 🚚 Quick and reliable delivery
- 🎁 Useful membership and discount programs

**Cons**

- 🐛 Bugs and glitches in the app
- 🕰️ Slow page loading and app responsiveness
- 💸 Inconsistent or missing discounts/coupons
- 🚫 Limited wine availability in certain regions
- 🤖 Poor customer service and support

**Commonly reported bugs**

- Orders not shipping on time or at all
- Incorrect or missing items in deliveries
- Billing and payment issues
- Compatibility problems with newer iOS versions

**Most requested features**

- History of past searches and favorites
- Better order tracking and status updates
- Improved mobile app performance
- More personalized recommendations

## Newest reviews (12 of 136)

### 3/5 — What’s with the “not discountable” baloney

*2026-04-23, version 2.4.2*

This odd ball scheme has me shopping other wine services

### 4/5 — Nice selection but too many are out of stock.

*2026-02-24, version 2.4.2*

Good selection of wines but too often many wines are out of stock.

### 2/5 — Ship date

*2026-01-29, version 2.4.2*

Tried to select a different, shown as an available option; but app wouldn’t accept and save the selected date

### 2/5 — Bait and Switch

*2026-01-17, version 2.4.2*

As a long time customer I note that most of the discount coupons only are for non-registered users.  Offers that are provided like JAN25 entice you to order, only to find a lot of restrictions pre-emptying their use.  I’m considering switching to a different vendor.

### 3/5 — Promotion

*2025-12-20, version 2.4.2*

Received a bottle from a friend and in the package was a 20% off voucher, yet no place to load it into the online payment system when purchasing off your website.

### 3/5 — Out of stock

*2025-12-01, version 2.4.2*

All my favorites have been out of stock for quite a while. Assuming it’s bc of the stupid tariffs.

### 5/5 — The Ultimate Convenience!

*2025-09-09, version 2.4.2*

Wine. Com provides excellent service, a rarity these days. That, in and of itself is the ultimate convenience.

### 5/5 — Don’t buy wine ANYWHERE else!!

*2025-09-07, version 2.4.2*

I used to shop at local wine shops here in Pennsylvania, but found the knowledge of the staff lacking. I have been a faithful wine.com. Member for going on 10 years, and totally trust the recommendations by experts on the site as well as great reviews from customers who bought different bottles. Outstanding customer service and flawless shipping round out the package for this review, recommend them highly without reservation!!.

### 5/5 — 5 star!!!

*2025-09-04, version 2.4.2*

Great to work with always!!!❤️

### 5/5 — Best online wine store ever.

*2025-08-24, version 2.4.2*

The selection is amazing. shipping is free and instant and they stand behind the product. Amazing customer service.

### 5/5 — Wines dot good

*2025-08-19, version 2.4.2*

Excellent selections great delivery awesome prices. I think I live you wine dot com!

### 5/5 — LOVE this website!!

*2025-08-08, version 2.4.2*

Wine.com has a great selection of wines in every price range.  Delivery is prompt and reliable!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app and bad service

*2026-07-24, version 2.4.2*

The app deleted my cart so I can’t order what I wanted. And all discounts are not usable since all wines are non discounted. I used to love wine dot.com. Now I order sometimes but prefer other sites or stores. You’ll soon lose me as a customer

### 1/5 — Out of everything

*2026-02-22, version 2.4.2*

You’re consistently out of a ton of wines and are always advertising discounts and specials but every wine I choose is exempt from the discount.  Very disappointing

### 1/5 — Sales and discounts

*2026-01-24, version 2.4.2*

How come every time I try to use a discount almost every bottle I select... comes back that it can't be discounted. Use to never have that happen. Now happens all the time. After 10 years I'm done

### 1/5 — Ordering system does not work well

*2025-12-03, version 2.4.2*

It has been frustrating to order wine with the discount codes, I keep getting error messages

### 1/5 — False Coupons

*2025-11-13, version 2.4.2*

The coupons you flaunt when logging in for members always have limitations/stipulations that allow you to pick and choose how much you really have to spend before they can be redeemed, shady…..

### 1/5 — They used to be great and have lost it

*2025-11-02, version 2.4.2*

Attractive offers, applied to lure customers in, not honored, while help desk relies on ‘read the small print’ strategy (80% of my cart wasn’t eligible for promised discount)’

### 1/5 — Flawded

*2025-10-19, version 2.4.2*

Best website and app for browsing, selecting wines by criteria. Large (but not huge) selection. Payment utterly cumbersome, prices 10-20% higher than competition. Literally no customer service

### 1/5 — They can’t get it correct

*2025-10-08, version 2.4.2*

For some reason they are unable to process my “Stewardship” shipping and just charge me regardless.

### 1/5 — Misleading

*2024-12-27, version 2.3.0*

I was enticed to download the wine.com app to place my order to receive a discount. When I placed the order, no opportunity to apply a discount code was offered.

### 1/5 — Coupon don’t work

*2024-12-24, version 2.3.0*

30 off order of 200 don’t work

## Most praised reviews (10 highest-rated)

### 5/5 — No more free shipping??

*2026-07-01, version 2.4.2*

I am a bit surprised that shipping is no longer free, but I guess 50% OFF is better than nothing.

### 5/5 — Best price for quality

*2026-06-20, version 2.4.2*

Select your region, varietal, vintage, price point and professional rating, then find your balance. Too easy to find quality for value

### 5/5 — Easy to navigate

*2026-05-18, version 2.4.2*

Super easy to navigate and arrives at your door the next day. Prices are good inconvenience is excellent.

### 5/5 — La Grand Dame

*2026-05-09, version 2.4.2*

Always a beautiful experience

### 5/5 — Love the app

*2026-03-25, version 2.4.2*

I only buy my wine through this app. It is clear and easy to use.

### 5/5 — Very easy to order

*2026-03-16, version 2.4.2*

So far so good as far as placing the order. Hoping it will be intact upon arrival

### 5/5 — Great wine

*2026-03-12, version 2.4.2*

Love this app so convenient

### 5/5 — Shopping cart doesn’t work

*2025-12-19, version 2.4.2*

Forced to use desktop to purchase

### 5/5 — Perfect

*2025-12-13, version 2.4.2*

I love the taste of it 👍

### 5/5 — Excellence

*2025-11-18, version 2.4.2*

Excellent worldwide choices of superb wine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
