# Wing Bank — user reviews > 71 indexed App Store user reviews of Wing Bank by WING (CAMBODIA) LIMITED SPECIALISED BANK, rated 4.00/5 from 637 ratings. - Source: https://appshunter.io/ios/app/wing-bank/id1113286385/reviews - App overview in markdown: https://appshunter.io/ios/app/wing-bank/id1113286385.md - Rating breakdown: 5★ 385 · 4★ 68 · 3★ 56 · 2★ 41 · 1★ 87 ## What do users think of Wing Bank? Overall sentiment: negative **Pros** - 🚀 Fast update and bug fixes - 💰 Low fees for international transfers - ⚡ Real-time money transfer capability - 👍 User-friendly for basic transactions **Cons** - 🏦 Requires frequent physical branch visits - 😤 Poor and rude customer service - 🐌 Slow customer support response times - 🔐 Account lockout issues after updates - 💸 Money deducted before transaction completion - 📱 Frequent app crashes and freezes - ⚠️ Unreliable money transfer system - 🔄 Excessive app update frequency - 📢 Excessive and annoying notifications - 🚫 No logout function available - 🌐 Limited language support (no Vietnamese, Chinese) **Commonly reported bugs** - Cannot enter OTP/SMS verification codes - App crashes after updates - Login fails after app updates - App jumps out unexpectedly - OTP code auto-fill not working on iOS - Cannot type verification codes properly - False internet connection error messages - App incompatibility with older iOS versions - Account locked after updates requiring branch visit - Transaction errors with delayed refunds (5-7 days) - No error notifications for failed transactions **Most requested features** - Add Vietnamese language support - Add Chinese language support - Hide account and balance visibility option - Fingerprint authentication - Transaction history checking - Account merge functionality - Logout button in app - Reduced receiver information requirements for small transfers - QR code payment training for merchants ## Newest reviews (13 of 71) ### 4/5 — Ouk *2025-11-20, version 4.18.0* SOHPA ### 3/5 — Information *2025-10-01* How can update information or proof document by online ? I can’t find and update my ID card by app. ### 3/5 — Request add feature *2025-08-04* Please add feature hide some account, and also hide balance. 2025 it’s still missing while other banks app just quite simple. ### 3/5 — Wing *2025-04-30* Bank ### 3/5 — 6780 *2025-03-19, version 4.14.2* 6780 ### 3/5 — Decent but Slow and Rude Customer Service *2024-12-23, version 4.14.0* Customer Support takes a really long time to process and understand whats going on, 1 hour of sit and wait just for it to be sent to another department. And also rude. ### 4/5 — Loy has🥰🥰🥰🥰🥰🥰😘😘😘🥰😍 *2024-08-22* ❤️❤️❤️❤️❤️❤️ ### 2/5 — Required for update too often *2024-08-02* Why your app always required for update? ### 1/5 — Boring *2023-10-28* Your App update so boring 1 month update one week update one day make boring ### 1/5 — VERY VERY SUPER ANNOYED NOTIFICATIONS *2023-08-20* This bank mobile app just like a scammer. I mean, notification then notification then notification. What a annoy app! ### 1/5 — iOS apps issue *2023-07-12, version 4.8.13* 11/7/2023 iOS app have issue loading. Please fix it! ### 1/5 — Not allowing users to logout *2023-06-07* The app has no logout function and multiple confusing setting locations. ### 3/5 — Thêm tiếng việt *2023-05-29, version 4.8.10* Làm ơn cập nhật giúp mình tiếng việt vào nhé ## Most critical reviews (10 lowest-rated) ### 1/5 — Opening *2026-07-01, version 5.2.0* Opening ### 1/5 — 4532 *2026-06-15, version 5.0.1* 4532 ### 1/5 — Blocked by adblocker *2026-06-03* Why do you block access to the app when ad blockers are enabled? Please fix this ASAP. ### 1/5 — Everything requires going to the bank *2026-03-16, version 4.18.10* This is the worst bank I’ve ever used. Almost everything requires you to go to the physical branch, even very small or simple things that should be easy to do in the app. It defeats the whole purpose of online banking. The process is slow and inconvenient, and it wastes a lot of time. In today’s world, banking services should be much more efficient and digital. Very disappointing experience overall. ### 1/5 — I want to unblock my account and I tell them all my problems but they still ask me again and again!! *2026-01-05* Not professional ### 1/5 — Tiếng Việt *2025-06-18, version 4.15.4* Không có tiếng Việt Nam ### 1/5 — Review *2024-11-13, version 4.13.0* So bad. Can't do any transactions ### 1/5 — Worst app *2024-09-20, version 4.12.8* Always have technical issue. Customer service is rude. Really hard to connect them to address the issue ### 1/5 — App stupid *2024-08-02, version 4.12.6* You can’t verify the sms code because app does not allow you to enter any codes except resend the code . On iPhone ### 1/5 — Worst bank *2023-11-29, version 4.9.6* Worst bank ever! I will not gonna use this bank again! Worst customer service slow response!! ## Most praised reviews (10 highest-rated) ### 5/5 — Fib *2025-09-17* Vcj ### 5/5 — Amm *2025-08-29, version 4.17.0* Good ### 5/5 — Ok *2025-08-24* Ok ### 5/5 — Cr *2025-05-15* THENG ### 5/5 — 1031 *2025-03-30, version 4.14.2* 1031 ### 5/5 — Wing *2024-03-19, version 4.11.4* Wing ### 5/5 — Fast update *2023-12-11, version 4.9.7* Change my rating to 5 star for a fast update and fix for the issue I encountered ### 5/5 — I *2022-11-12, version 4.3.0* Love ### 5/5 — Wing *2022-07-25, version 3.0.1* I can’t enter the code when u sms me ### 5/5 — afqgwxld *2022-06-03, version 2.7.0* afqgwxld --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*