# Winston-Salem Collects — user reviews > 46 indexed App Store user reviews of Winston by City of Winston-Salem, rated 4.90/5 from 702 ratings. - Source: https://appshunter.io/ios/app/winston-salem-collects/id1626559240/reviews - App overview in markdown: https://appshunter.io/ios/app/winston-salem-collects/id1626559240.md - Rating breakdown: 5★ 634 · 4★ 61 · 3★ 4 · 2★ 2 · 1★ 1 ## What do users think of Winston? Overall sentiment: positive **Pros** - 👍 Helpful reminders for trash/recycling pickup - 🚀 Convenient way to stay on schedule - 💡 Useful for tracking holiday schedule changes - 👍 Easy to use and access information **Cons** - 🐛 Broken feature for upcoming pickup dates - 💰 Concerns about the cost of the service **Commonly reported bugs** - Missed trash/recycling pickup not being addressed - Reminders arriving too late in the day **Most requested features** - Add leaf, brush, and bulky item pickup schedules - Allow users to customize reminder settings ## Newest reviews (16 of 46) ### 5/5 — This app is a must have *2024-07-15* This app is super helpful. I love the reminders especially for recycling which is every other week. It takes the guess work out of it. I wish I knew about it sooner. ### 5/5 — Awesome *2024-05-21, version 2023.4.22* I don’t have to figure out what cans to put out it tells me , thank you ### 5/5 — Right on Time!!! *2024-04-11, version 2023.4.22* This reminder is the BEST! Never thought I’d be excited about trash & recycling days! JC ### 5/5 — Great app! *2024-01-22* Thank you for putting this together! I especially appreciate the text reminders ### 5/5 — Love It! *2023-12-19, version 2023.4.22* This app is a lifesaver for me! I can never keep track of recycling days and holiday weeks. This app was a great idea! ### 5/5 — Best ever *2023-12-19* I always had to stalk my neighbors to see what cans they put out. I could never remember if it was recycling day or not. I love the reminders as well! ### 5/5 — A great app *2023-11-16, version 2023.4.22* Love it, love it, love it! I depend on the phone message to know what I am supposed to do on what date. A great service. ### 5/5 — Convenient *2023-11-13, version 2023.4.22* Convenient and not obtrusive ### 5/5 — I so needed this! *2023-09-18, version 2023.4.22* Terrific idea and so grateful for the reminders! ### 5/5 — No missed pickup days! *2023-09-05* This really takes the guesswork out of waste collection in W-S. Thanks for making life easier! ### 5/5 — Nice Reminder, Late *2023-08-09* I like the reminder. I just wish it would an hour or two earlier. Today’s came at 7:42 p.m. ### 5/5 — Helpful!!!! *2023-07-07, version 2023.4.22* This is the best & so helpful. I don’t have to scramble to find the schedule online - Holiday schedules, recycle, yard…it’s all in one place!!! ### 5/5 — Reminders *2023-06-12* This app is a great addition to our city services. I no longer have to search the city website to know which week is recycling pickup. Love it! ### 5/5 — Dope *2023-06-06, version 2023.4.22* Whoever made the interface learned how bad HBO and Hulu interface is and made a dope one instead. 🫡 in summary, this interface is dope. ### 5/5 — App *2023-05-29, version 2023.4.22* This is really great. To have it at my fingertip is awesome! ### 5/5 — Best app! *2023-04-05, version 2022.9.26* This is the best app ever! No more running after the trash man when they come down our street! ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken? *2025-07-16, version 2025.6.26* It no longer shows the upcoming dates of garbage and recycle collections, at least not that I can find. ### 3/5 — Useful, but … *2022-09-11, version 2022.6.15* Needs the ability to set reminders for different types of pick up separately (i.e. turn off yard waste while leaving others on) ### 4/5 — W-S collects *2025-03-11, version 2023.4.22* Love the app but not the tax money it costs. ### 4/5 — Works *2024-02-07, version 2023.4.22* Reported a missed pickup for our street and they called to confirm and came out and picked up garbage. ### 4/5 — Trash not picked up 9-29-23 *2023-10-01, version 2023.4.22* Trash in our cul desac was not picked up last week. Today is 10-1. What phone number can we call to report such an issue? ### 5/5 — City Pickup *2025-06-26, version 2023.4.22* Always good to know when Bulky is picked up. After 20 years in this neighborhood I finally know!! ### 5/5 — Works Well *2025-05-26, version 2023.4.22* It is a great reminder of the dates for trash and recycle pickups. Very helpful managing holiday schedules. ### 5/5 — Must Have! *2025-05-21* I love this app. It helps us keep on schedule, especially when there are holidays! ### 5/5 — One less thing to track *2025-05-01* The app is great for knowing when bins need to go out. Holidays and weather delays are factored in. ### 5/5 — Trash Pick-up Day *2025-02-23, version 2023.4.22* Perfect reminder tool. ## Most praised reviews (5 highest-rated) ### 5/5 — Great job WS *2025-01-26* Very useful. I have not lived here long and this app is very helpful. Once in another city I was the first to put out my recycling bin-only it wasn’t recycling week. Everyone else followed my lead. My neighbors weren’t happy about my mistake. Now I have official government guidance. 😄 ### 5/5 — Garbage pickup day *2025-01-16* This app is great in helping us learn the schedules for pickups in our new neighborhood. We just moved in here a few weeks ago. It’s been hard to figure out the schedules with all the holidays!!! Now we always know what days to put out which cans to put out. This app is a great resource!!! ### 5/5 — Great reminding tool *2024-12-01, version 2023.4.22* Don’t have to wait for my neighbors to remind me it’s trash day ### 5/5 — Best app ever *2024-08-26, version 2023.4.22* Everyone s this app! ### 5/5 — Like some good auto safety features.... *2024-08-10* Sometimes something like this app comes along that eliminates a small stressor in life plus notifies you so you don't forget. I used to have the schedule printed out and taped on the wall of the garage, but you know, for the life of me, I couldn't ever remember if I was blue week or red week! This app is the best, just makes life simpler and easier. I smile every time I get the reminder notifications. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*