# Wintrust Community Banks — user reviews

> 128 indexed App Store user reviews of Wintrust Community Banks by Wintrust Financial Corporation, rated 4.80/5 from 23,412 ratings.

- Source: https://appshunter.io/ios/app/wintrust-community-banks/id1619335105/reviews
- App overview in markdown: https://appshunter.io/ios/app/wintrust-community-banks/id1619335105.md
- Rating breakdown: 5★ 20,887 · 4★ 1,591 · 3★ 351 · 2★ 159 · 1★ 424

## What do users think of Wintrust Community Banks?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive and easy to navigate
- 👍 Improved functionality across accounts
- 🔒 Robust security features
- 🚀 Faster load times

**Cons**

- 🐛 Buggy mobile deposit functionality
- 🐛 Vertical text display issues
- 🐛 Inconsistent transaction history
- 🐛 Zelle integration problems
- 🐛 Frequent crashes and errors

**Commonly reported bugs**

- Vertical text display on transactions
- Inability to access account information during transition
- Inconsistent transaction history and balances
- Zelle functionality not working

**Most requested features**

- Customizable transaction display
- Improved pending transaction details
- Seamless Zelle integration
- Dark mode option

## Newest reviews (13 of 128)

### 2/5 — Too hard to add to my phone

*2026-07-19, version 7.1.16*

Why has it been days I’ve been trying to add this app and still nothing.

### 2/5 — Unworkable with VPN

*2026-04-24, version 6.4.31*

App doesn’t work when VPN on. Please fix.

### 4/5 — End of day balance

*2025-09-28, version 6.1.38*

My stars are 4.5 
Anyway, I’m reviewing to request that the app developers can implement end of day balance on the screen that shows each days deductions and deposits. Like a foothold for each day while we scroll and review. We see the date, but don’t know what the balance was at that point. Does that make sense? I hope, I tried. 
Thanks!

### 1/5 — Stupidest banking app ever

*2025-04-29, version 6.1.21*

I hate using this app. My mom insists on putting money in an account she opened for me with this bank, and every time I need to use the money that’s in there I have to go in person to take it out because this app is so horrible. I’ve tried to connect it to the bank account I actually use so many times but when I try to transfer with bank account information, it asks me to verify micro deposits that are NEVER SENT. Then, if I try to transfer through log in information, It sends a log in code and verifies my number over and over again then times out. The developers have made it impossible to transfer to another bank.

### 1/5 — Fix it or I’m done

*2025-04-28, version 6.1.21*

Way too many times now I’ve tried to transfer money between my accounts, send money, or make a withdraw, just to be hit with an error telling me Aj update is required when there is literally no update in the App Store. I work night shifts, and I need my account to be available at all times at night so I can go about my day yet too many times I haven’t been able to eat lunch because your app doesn’t work. Absolutely ridiculous.

### 2/5 — Deposit checks doesn’t work anymore

*2025-03-17, version 6.1.21*

Ever since the most recent update, it will no longer accept deposits because it always says That there is no endorsement when clearly there is an endorsement on the back of the check. It used to work perfectly. Very frustrating.

### 1/5 — Deposit camera

*2025-03-04, version 6.1.17*

Terrible, stop changing the app please

### 3/5 — Rolling Balance Missing

*2025-02-20, version 6.1.17*

The newest update took the rolling balance away. I can no longer go back to a certain date to see what my balance was at that time. I can see individual transactions, but not the balance on that particular date in the past. Please bring that back!

### 1/5 — New update makes all pop ups not function

*2025-02-19, version 6.1.17*

I can’t access user preferences to turn my quick look back on because it just loads a blank page- 
Please fix! Zelle and other tools no longer work either.

### 2/5 — Not great

*2025-01-06, version 5.4.43*

Pretty nasty bug that rotates the camera by 90 degrees when taking a picture for a mobile deposit. It’s been happening for months. You’d think they’d get around to fixing it. 

User interface is subpar.

### 3/5 — Zelle app not functioning

*2025-01-04, version 5.4.43*

I had the upgrade completed and whenever I try to access Zelle it comes up as a blank page!!!

### 2/5 — Minor league app

*2024-11-04, version 5.4.19*

This is an unsophisticated banking app with some funky aspects. Issues regularly occur and although they get addressed, it takes more time than it should. Time I don’t like to waste.

### 1/5 — Zelle Doesn't Work

*2024-10-10, version 5.4.19*

Great bank great app but this Zelle function never works and when it goes out it takes forever for there to be a patch or fix.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awkward

*2026-08-04, version 7.1.16*

Works only in portrait mode. Not ideal when using an iPad exclusively in landscape mode.   Will change banks if not corrected soon.

### 1/5 — Needs iPad compatibility update - screen rotation

*2026-07-25, version 7.1.16*

App on iPad doesn’t have screen rotation. You have to use in portrait. Please update this standard app functionality.

### 1/5 — Landscape view is not available now

*2026-07-22, version 7.1.16*

New version of the app seems to have eliminated the ability to view in landscape. Makes it impossible to use with iPad keyboard.  Please add landscape option back to the app.

### 1/5 — Super irritating

*2026-06-11, version 6.4.44*

Forgot my login, changed password, still didnt work, told me to call a number even though i literally just checked my login. I just want to check how much money i have, it should not be this slow

### 1/5 — Not enough info

*2025-11-16, version 6.4.19*

Please add timestamps to transactions there’s no way to see when a transaction is made

### 1/5 — Zelle not working

*2025-11-14, version 6.4.19*

My outgoing Zelle hasn’t worked on this app for months.

### 1/5 — Lacks Split View for iPad

*2025-09-17, version 6.1.38*

The app gets the job done until the job is using it beside another app. I use YNAB for budgeting, which is happy to support view, but Wintrust does not, making the entire process feel like more of a chore than it already is.

### 1/5 — Terrible

*2025-08-22, version 6.1.38*

This App is always having maintenance issues making the “quick and easy” check in your phone not an option. Completely ridiculous.

### 1/5 — Horrible bank

*2025-07-25, version 6.1.38*

The app is hard to work very confusing the employees are 0 help I got direct deposit to my account but it shows nothing in my account and no one could tell me what is happening they couldn’t even help me activate my card after I gave them the information they requested so I asked them to just close my account because I didn’t want to continue to work with them anymore and they refused to do that as well 0/10 bank especially for first users I recommend a REAL bank I never even heard of anyone using Wintrust

### 1/5 — macatawa banking app was better

*2025-04-30, version 6.1.21*

i liked the macatawa banking app better i want it back this one im not a fan of at all

## Most praised reviews (10 highest-rated)

### 5/5 — Javon Leflore

*2026-03-02, version 6.4.31*

Thanks to Tamika mallette and Belle Mueller they help me out with open a account and they are a beautiful bank to bank with no fees and I get a deposit of $300 dollars because I did direct deposited with them thanks yall

### 5/5 — Well created app

*2025-04-14, version 6.1.21*

User friendly and easy to navigate

### 5/5 — Lombard bank

*2024-12-02, version 5.4.43*

This is the best bank I have ever been with and everyone is so supportive and kind. Thank you to all who work there. Nila

### 5/5 — Love This Bank

*2024-11-25, version 5.4.43*

As the Title States, it does things that i couldn’t imagine it does,  Very professional is this bank, I’m very pleased with them.

### 5/5 — Great and Patient Help!

*2024-11-12, version 5.4.19*

The young

### 5/5 — Town Bank in the market University student union building. Those guys are great.

*2024-11-08, version 5.4.19*

I banked with and started off at the Marquette University, bank right in the student union there I don’t know the gentleman name, but I think he was the head of the maybe the manager of the bank. He always have nothing but a warm very warm greeting for me, for this is not so computer savvy lady here and there are a couple of others that treat me with such respect. I know it’s everyone they treat well but I feel so special coming in there. Maybe I’m the oldest person that come in there.lol lol and maybe not I work at a grocery store and it happened to see a lady with her debit card with her and I noticed that it was a Townbank debit card. I said hey sister and she said hey I said I bank with Town Bank myself you know just making small talk ,She said oh I love them , I think I may know this young man’s name, but I don’t want to say it wrong, but I’ll say this if you ever find out who he is, please tell him that Denise want to give him the best review ever actually the bank itself in Marquette University student union those guys are awesome. Thank you so much for letting me speak my peace.

### 5/5 — Best customer service

*2024-10-30, version 5.4.19*

Dawn Pease is the best one that help me alot with this bank account … Wonderful person who has patience with me!!!  😊

### 5/5 — App review

*2024-09-24, version 5.4.19*

I love the features I’m offered - plus the help I get when I’m having trouble logging in and other issues.

### 5/5 — Very convenient

*2024-09-23, version 5.4.19*

The app is much friendly to users and very easy

### 5/5 — I love this bank!!!!

*2024-09-06, version 5.4.19*

This is the bank I have been searching for!!
This bank feels small but has all of the big bank  features you are looking for!  Eva, thank you so much for all of your help!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
